IOS devices not connecting to Internet while MacBooks does

Hi,
I'm in the process of closing my Verizon Internet and testing a Comcast service. Before unplugging my Time Capsule from the Verizon adsl modem I made sure that all worked ok with the Comcast cable connection. My MacBook worked right away through Ethernet and so it did through wifi when plugging the TC to the Comcast modem. The problem came on our iOS devices, 2 iPhones and 2 iPads, as they did recognize the network but could not connect to Internet.
I called Comcast customer care but as expected they wash their hands as I have Internet on my computer...
Any advise? Is there something else I need to activate?
Thanks
Pablo

Change the names to short no spaces no special characters. For wireless and the TC.
Lock the wireless to on a/n - b/g
Then fix the channel for 2.4ghz.. 1, 6, 11
Those measures usually get the iphone working .. ipad should work also.

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