IOS devices not detected in iTunes

Hi everyone,
I am hoping against hope that someone can actually assist me.
I have an iPhone 5c, an iPod Touch 5th Gen and an iPad 3rd Gen.
I am running windows 7 with SP 1 installed.
All software is up to date, all Windows updates etc. iTunes is the latest version (12.0.1.26). This is before and after a complete reformat of my PC hard drive.
All devices have the most recent software as well. They are all functioning.
I have read and applied ALL the Apple "support"pages. I do mean ALL and have even tried older versions of iTunes.
iTunes will not recognise my devices. After a fresh install they appear (only the once) but as soon as I reboot (or turn off) the system then no longer show.
The devices do not show in Windows either. In Device Manager there is the Apple USB driver under USB devices but nothing under other or portable. they do not appear as a drive.
As you probably guess I am getting very frustrated as everything was working until the last version of iTunes and the latest software updates for my devices.
Considering I have reformatted and done a complete windows fresh install I would have thought it would have solved the issues. I have loaded only minimal programs (besides updates) to ensure no issues.
All other USB devices (mouse, etc) work okay.
Please help me as reading the posts on here I am not alone.
Many thanks in advance.

Just tried that option but got about 20 error messages firing off at the very end of the process (every time I clicked "OK" I would get another one immediately).
The error messages were all a variation of this:
<<The system extension “/System/Library/Extensions/AppleMobileDevice.kext” was installed improperly and cannot be used. Please try reinstalling it, or contact the product’s vendor for an update.>>
The last portion (AppleMobileDevice.*) was replaced with each error message - many of which were about printers.

Similar Messages

Device not detected in iTunes

iTunes on windows will not detect devices - will not display them
iTunes is v 10.4.0.80
Check for Updates results in "server could not be contacted" - so unable to update version
Trying to connect brand new iPad to windows XP system

Hey Rmasonshome,
Thanks for the question. Great job in taking the initiative to update iTunes, that is definitely the best first step. If you are unable to update iTunes via the Check for Updates, please download and install via this link:
iTunes 11.0.5
http://support.apple.com/kb/DL1614
If you continue to have the issues after updating, please see this article (since you already took the initative to update, you can skip to Step 2!)
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thanks,
Matt M.

TS1538 iOS: Device not recognized in iTunes for Windows doesn't fix my issue

I followed the instructions in this link but it has not fixed my problem. After I have done the screenshots and go into the device manager, my iphone is still not recognized in any of the devices. Any suggestions?

Hey there andrijfrommississauga,
I have an article here for you that will help you troubleshoot this issue with iTunes not recognizing your iOS devices:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thanks for coming to the Apple Support Communities!
Regards,
Braden

IOS device not recognized in iTunes, Windows 7 Computer, or Device Manager

Sometime last week, I ran the updates for my computer. When I plugged in my iPod Touch afterwards, it would not connect to iTunes, although on the iPod itself, I could see it was connected based on the "charging" symbol on the battery icon. So I checked if my computer recognized it as a "Device with removable memory in the computer. Only "DVD RW Drive (E)" showed up and under the "Other" section only showed my iCloud Photos folder. I also checked the device manager for any drive with the name Apple- none. I have only 2 USB ports on my computer, and I've switched between them over and over. No result. I have checked the hardware id's on all my USB drives in the device manager, and I only find the HP TrueVision camera on my laptop.
After a couple of hours browsing through the support forums, I was able to restore the driver, thus allowing my iPod to be recognized again by the computer and iTunes.
on 10/14/13 I ran the installation for updates again, and the same problem occured with my iPod. So I went through the same steps from last week, but this time, no changes. I still cant get the drive back on my device manager. I've gone through all the support pages pertaining to anything and everything about this issue, and still, everything I tried from and simple computer restore to a clean boot has still rendered no results. I know my USB cable works because im able to charge my iPod from any outlet (computer, A/C adapter, car adapter) and sadly I do not have the means to try on another computer.
I have a HP 64-bit Computer running Windows 7 service pack 1.
iTunes version 11.1 currently installed.
iPod Touch 4th Generation iOS version 6.1.3.
The Apple Mobile Device Support is installed.
Can someone heplp me?

Have you tried to give your iPod a reset? Hold down the sleep and home keys until you see the silver apple. Let it reboot and try again.
Have you tried different USB ports? Rebooted your computer?
Uninstalled and then reinstalled iTunes? (You won't lose content if you uninstall)

IOS: Device not recognized in iTunes via wifi

After updating my iphone 5 to ios 7.1, my device is not recognized in itunes for mac... obviously I have updated itunes too but the device still is not seen by itunes. I've tried to reboot both iphone and mac.. but still does not work... any tips?

Have you tried to give your iPod a reset? Hold down the sleep and home keys until you see the silver apple. Let it reboot and try again.
Have you tried different USB ports? Rebooted your computer?
Uninstalled and then reinstalled iTunes? (You won't lose content if you uninstall)

HT1386 iOS devices not appearing in iTunes Devices on Windows XP Pro PC

I used to have a Mac. Now I'm trying to sync my iOS devices with my new-to-me Windows XP computer, and they are not showing up in iTunes Devices. A Found New Hardware Wizard pops up, asking for drivers. I've tried it with my iPhone and my iPad. I have Windows XP Professional, and the latest version of iTunes 10. My iPad 2 has iOS 6, but the iPhone is one of the older models with iOS 4.
The second part of my problem is that I'm trying to Transfer my Purchases from both the devices to the iTunes Library before I sync them, so I don't lose all my old music and photos.

Yeah, I've tried 5 out of the 7 steps shown in their troubleshooter. The sixth step is one that is a major pain and I doubt would fix the problem: Reinstall iTunes. I know enough about PCs to feel about 80% confident that this step would not fix the issue. Plus, it's a major hassle with re-adding music to the collection. Nevertheless, I will look at it as a last ditch effort.
The seventh step is extremely vague and doesn't really help. "There might be a software conflict." Fine, but there's no way to find any such conflict, if one even exists in the first place, without a heavy dose of trial-and-error, several hours of time, dozens of reboots, and the patience of Job.
However, they do list some other steps that I'll try when I get home, such as making sure certain services are installed and running. I'll post my results here. Thanks, wiclee.

IOS Devices not showing in iTunes

I'm running the latest version of Mac OS X (10.8.2) and the latest version of iTunes (11.0.1). I haven't had to connect any of my devices for some time (as I sync my iPhone via Wifi) but I want to wipe out my daighter's iPad and I can't seem to get iTunes to detect the device. I have also tried plugging in other devices (iPhone & iPod Touch) and none of them are being detected by iTunes. I have gone through the troubleshooting steps but nothing has worked - I've restarted the Mac, restarted the iOS devices, etc.
Any other ideas would be most appreciated. Thanks!

Just tried that option but got about 20 error messages firing off at the very end of the process (every time I clicked "OK" I would get another one immediately).
The error messages were all a variation of this:
<<The system extension “/System/Library/Extensions/AppleMobileDevice.kext” was installed improperly and cannot be used. Please try reinstalling it, or contact the product’s vendor for an update.>>
The last portion (AppleMobileDevice.*) was replaced with each error message - many of which were about printers.

TS4062 My iOS devices not connecting to iTunes

I have an iPhone 5 with iOS 7.1, iPod touch 4 with iOS 6.1.6 and first generation of iPad with iOS 5.1.1. All are fully updated. I keep this up to date at all times. I am using iTunes 11.1.5.5. I have had nothing but problems with iTunes connecting to them via wifi. I have tried over and over to get them working as they SHOULD for a few years now. I have gotten them to all connect a few times but then they will stop connecting again. I have tried over and over to remedy this and to be honest I'm sick of it. I am about to stop using iOS devices due to this. Anyone have any ideas how to remedy this?

I'll assume NAT is in use here.
Are your iOS devices using the same DHCP server, same network, same DNS server, and the same settings as your OS X systems? Do you have references to any other DNS servers in use here, or are all your systems using only your own local DNS server, with no references to other ISP or Google or off-network DNS servers?
Do your iOS devices have the necessary certificates loaded?   (Loading the certificates first, then the entitlements, is typical.)
Using .local is not something you want to tangle with here.
I'm going to assume you're obfuscating your domain here, as it's not likely you're using the (real and registered) domain "mydomain.net" here.   I'll also assume your local DNS is not using .local or .arpa as the domain name. (If you're obfuscating, please consider using example.com, example.org or example.net, as these are reserved for this and similar uses.)

IOS devices not recognized in iTunes via USB

I am on a Windows 7 x64 home-built computer and I am pretty technically inclined, but this one problem has been bugging me for quite a while now.
I am pleased that Apple wants its devices to sync wirelessly with iTunes from now on, but there are times when it is necessary to plug in the device via USB, such as when transferring large files.
However, in the last few weeks/months, I have noticed that iTunes will not recognize my iPhone 4 nor my iPad 2 when they are plugged in via USB. The computer recognizes the devices, drivers are installed properly, and I can see the devices in Windows Explorer, getting photos off of them that way. However, iTunes does not show the devices with that "plugged in" icon next to them, only the usual sync/eject icon.
This is also a problem because sometimes iTunes just won't "see" the devices, but sometimes it will. Regardless, I need to be able to tether them sometimes for transferring relatively large files via USB. Wi-Fi just isn't fast enough. I suppose I may have to disable Wireless syncing altogether, but I fear that may not fix the problem, because it was syncing via USB just fine in the early weeks of iOS 5 and with wireless syncing enabled. I do have the latest iTunes, I do have the latest firmware for both devices, and I have rebooted both my computer and the devices several times lately, all without effect.
I've done all the simple solutions and none of them have worked. Can anyone explain what's going on and, more importantly, what I can do about it?

Yeah, I've tried 5 out of the 7 steps shown in their troubleshooter. The sixth step is one that is a major pain and I doubt would fix the problem: Reinstall iTunes. I know enough about PCs to feel about 80% confident that this step would not fix the issue. Plus, it's a major hassle with re-adding music to the collection. Nevertheless, I will look at it as a last ditch effort.
The seventh step is extremely vague and doesn't really help. "There might be a software conflict." Fine, but there's no way to find any such conflict, if one even exists in the first place, without a heavy dose of trial-and-error, several hours of time, dozens of reboots, and the patience of Job.
However, they do list some other steps that I'll try when I get home, such as making sure certain services are installed and running. I'll post my results here. Thanks, wiclee.

IOS : Device not recognized in iTunes for Windows

During the update from my ipad from ios7.02 ==> 7.03 update stopped .
I recoverd the ipad via an another PC
after update itunes didn't reconize ipad; iphone and ipod
i followed several times the procedure : http://support.apple.com/kb/TS1538?viewlocale=en_US
result is still the same
the aonly thing that i didn't succeeded is the remove of following map after deinstallation the Apple Programs ( in the right order)
In most cases, removing iTunes and its related components from the Control Panel will remove all supporting files belonging to those programs. In some rare cases, files may be left behind. After following the previous steps, you should confirm that the following files and folders have been removed. If any are left behind, remove them now:
C:\Program Files\Bonjour
C:\Program Files\Common Files\Apple\
C:\Program Files\iTunes\
C:\Program Files\iPod\
can someone give me a definitive and proper solution?
thanks
Stef

During the update from my ipad from ios7.02 ==> 7.03 update stopped .
I recoverd the ipad via an another PC
after update itunes didn't reconize ipad; iphone and ipod
i followed several times the procedure : http://support.apple.com/kb/TS1538?viewlocale=en_US
result is still the same
the aonly thing that i didn't succeeded is the remove of following map after deinstallation the Apple Programs ( in the right order)
In most cases, removing iTunes and its related components from the Control Panel will remove all supporting files belonging to those programs. In some rare cases, files may be left behind. After following the previous steps, you should confirm that the following files and folders have been removed. If any are left behind, remove them now:
C:\Program Files\Bonjour
C:\Program Files\Common Files\Apple\
C:\Program Files\iTunes\
C:\Program Files\iPod\
can someone give me a definitive and proper solution?
thanks
Stef

Hi, i purchased iphone 4s with ios 5.1 from saudi arabia.my iphone 4s is not detected in itunes 10.6 version although i tried it by re installing itunes.i use windows 7 ultimate on my pc.

Hi, i purchased iphone 4s with ios 5.1 from saudi arabia.my iphone 4s is not detected in itunes 10.6 version although i tried it by re installing itunes.i use windows 7 ultimate on my pc.

Refer to this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538

Ipod touch not detected by itunes on W8

Hi,
I am using windows 8 and everything was working properly until recently.
I don't know what happened but my ipod touch cannot be detected and synced by itunes anymore (but I can see it in "my computer").
I tried to reinstall itunes again, but it's not working!
Any suggestions?
Thank you!

Hey Noura.K.!
Here is an article that can help you troubleshoot this issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Thanks for coming to the Apple Support Communities!
Regards,
Braden

Ipod not detected in itunes...have gone through all trouble-shooting suggestions.

With ipod connected through USB port, it will charge but is not detected in itunes.
I have followed all Apple trouble-shooting suggestions already.
Help please!

Assumng you tried here
iOS: Device not recognized in iTunes for Mac OS X
and have iTunes 11 on the computer
Have you tried another cable?
Try on another computer to help determine if you have an iPod or computer problem

My iphone 6 is not detected in itunes

updated iTunes and updated iPhone, now iTunes will not detect my phone.

Hi moose jaw,
If iTunes is not detecting your iPhone I would suggest that you troubleshoot using the steps in one of these articles, depending on what computer you are using -
iOS: Device not recognized in iTunes for OS X
iPhone, iPad, or iPod touch not recognized in iTunes for Windows
Thanks for using Apple Support Communities.
Best,
Brett L

My iphone 4s is not detected in itunes on my mac desktop it is used but has ben cleand at attnt

my iphone 4s is not being detected in itunes on my mac desktop. all is updated, the phone is used but it was cleaned at at-n-t and charging when it is connected to my mac. i get the " do u wont to import pictures" but there is no divice in the itunes.

Hi patricia lamerson,
Thanks for the question. I understand that you are experiencing issues with your iPhone 4s being recognized in iTunes for Mac. The following resource may provide a solution:
iOS: Device not recognized in iTunes for OS X - Apple Support
http://support.apple.com/en-us/TS1591
- Matt M.

IOS devices not detected in iTunes

Similar Messages

Maybe you are looking for