IOS devices not mounting

Recently my iMac seems not to notice when I connect any of my iOS devices via the USB cable. The devices do recharge when connected, so it's not the cable. But the device won't appear either in the iTunes or Finder sidebars. How do I troubleshoot this?

http://www.apple.com/support/itunes/assistant/ had all my answers. Problem solved!

Similar Messages

TS1538 iOS: Device not recognized in iTunes for Windows doesn't fix my issue

I followed the instructions in this link but it has not fixed my problem. After I have done the screenshots and go into the device manager, my iphone is still not recognized in any of the devices. Any suggestions?

Hey there andrijfrommississauga,
I have an article here for you that will help you troubleshoot this issue with iTunes not recognizing your iOS devices:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thanks for coming to the Apple Support Communities!
Regards,
Braden

Photos taken from iOS device not showing up on Macbook??????

I have photo streaming turned "ON" on my iPhone 5, iPad Air and Macbook Pro. For some reason or another I have been having problems getting the pictures to show up on my Mac. The only time I need for this to happen automatically is when I am listing on eBay. For example I took a picture of the item that I want to list from my iPhone 5. Within a few minutes the picture shows up my iPad Air. I am using my Macbook Pro to list the items. It took over an hour for one picture to come over. I called Apple and without having a device that is under the 1 year contract or Applecare they push this support forum on you or pay $19.95 for them to walk you through it.
Before anyone replies, I have made sure that I am signed in under my apple ID on all three devices and have photo stream selected as well. All of my devices are updated to the latest software. Being that I am having problems with my Mac it is version 10.9.4 running Mavericks. If anyone has any definite answers to this problem I am having I would appreciate all the advice I can get.

No offense, but there are not definitive answers when it comes to iCloud.
Reset iCloud.
On your iOS devices, tap Settings > iCloud > Photos then switch Photo Stream off then back on.
On your Mac open System Preferences > iCloud
Deselect the box next to Photos then reselect it.
Give iCloud a few minutes to re sync the data.

IOS devices not loading shared media library to the end

I am having this problem for some time by now - but it did not appear shortly after any iOS update! Now what is the trouble?
I am using my iPad 3 and my iPhone 5 (newest iOS on both) alongside an Apple TV 3, a Mac mini Server and a MacBook Pro (newest OS X). The Server hosts my media library, private sharing activated by using my Apple ID. Sometimes (not always) I am sharing my library with the same Apple ID on My MacBook Pro to my home network, too. Both Macs can see and use the other Mac's shared library without any troubles - so this works. The Apple TV 3 also can connect to both libraries (though I am using the Server's much more often than the MacBook Pro's).
Neither on my iPad nor on my iPhone I can get the home shared media library loaded in complete by using the apps
"Music" and "Video".
The small loading circle symbol just stops after about 50 % and then nothing happens furthermore no matter how long I am waiting:
The only thing I can do afterwards is to force quit "Music" and / or "Videos" app, restart those and trying again, still leaving me the already described 50 % and nothing else.
What is strange about that:
"Remote" app to Apple TV and my Macs and "AirPlay" to the Apple TV just work fine. "Remote" app connects to my Apple TV and my Macs without any troubles. But "Videos" and "Music" can not load the shared library to complete. It does not matter to which Mac I am connecting (to be more exact: to which shared library). All iOS devices "see" the shared libraries, seem to connect to them at the beginning but just to refuse to load more than 50 % - and doing anything else afterwards. To make it even more strange both iOS devices were able to load everything to the end some time ago. I am not sure if there was an iOS update available in between anymore, but there definetly was an iTunes update in between!
So what I already tried (not in that order described here):
Stopping and restarting home sharing on my Macs using the initial Apple ID account.
Stopping and restarting home sharing on both Macs using another Apple ID account (and adapting the iOS devices info accordingly).
Using different Apple ID accounts on both Macs at the same time for home sharing.
Logged off and re-logged back into iTunes Store Account on my Macs and iOS devices.
Re-configured my sharing on my iOS devices using those two already mentioned accounts.
Re-initialization of the complete iTunes libray on my Mac mini Server (moving the .xml to the desktop, deleting the .itl from the iTunes folder, re-importing the .xml).
I think I have done some other steps in between, too but none of them fixes that problem. Please note: I am not using an Apple AirPort Extreme but my service provider's Modem / Router combination. I do not think the problem is located in that Modem / Router / Network connection as it once worked without any troubles. Maybe I will try to connect my AirPort Extreme to that Modem somewhat later to see if this fixes the problem.
Any help is highly appreciated!
J

Looks like I found a solution on my own...
After renaming my iTunes Mediatheque in the iTunes preferences window on my iTunes server hosted by a Mac mini all mi iOS devices were able to load my mediatheque in complete again. It took some time to get all the covers but no title is left over.
I found this solution by "accident" when I noticed too many devices used more or less the same name on my network.
Strange.

Enrolling iOS devices "not shown in Configuration Manager console"

After successfully enrolled my Windows RT I want to enroll my iOS devices (iPad 1 & iPhone 4). First step is completing the iOS configuration (uploading APN certificate). Next step I associated my devices by installing management
profiles (https://manage.microsoft.com). All my application appears when starting the Company Portal App but my device will not appear in my Configuration Manager admin console.
When I select the Support tile in the Company App it says "Name not yet available", I'm not sure if this is a normal behavior?
Any thoughts/pointers are welcome.
Regards,
Ronny de Jong | inovativ.nl | Blog: donnystyle.wordpress.com | Twitter: twitter.com/ronnydejong

Hi Jon,
I've installed the iPhone Configuration Utility and collected the logging below as part of enrolling the iOS devices (iPad & iPhone) and installed the Management Profile:
iPAD
Feb 22 23:08:36 iPAD profiled[255] <Notice>: (Note ) profiled: Service starting...
Feb 22 23:08:36 iPAD profiled[255] <Notice>: (Note ) MC: Profile -M-i-c-r-o-s-o-f-t-.-P-a-y-l-o-a-d-s-.-D-e-v-i-c-e-I-n-f-o -q-u-e-u-e-d -f-o-r -i-n-s-t-a-l-l-a-t-i-o-n-.
Feb 22 23:08:37 iPAD Preferences[256] <Warning>: Splitview controller <PSSplitViewController: 0x24a900> is expected to have a master view controller before its used!
Feb 22 23:08:38 iPAD Preferences[256] <Warning>: BTM: attaching to BTServer
Feb 22 23:08:42 iPAD profiled[255] <Notice>: (Note ) MC: Checking for MDM installation...
Feb 22 23:08:42 iPAD profiled[255] <Notice>: (Note ) MC: ...finished checking for MDM installation.
Feb 22 23:08:43 iPAD profiled[255] <Notice>: (Note ) MC: Enrolling in OTA Profile service...
Feb 22 23:08:51 iPAD profiled[255] <Notice>: (Note ) MC: Attempting to retrieve issued certificate...
Feb 22 23:08:51 iPAD profiled[255] <Notice>: (Note ) MC: Issued certificate received.
Feb 22 23:08:51 iPAD profiled[255] <Notice>: (Note ) MC: Retrieving profile from OTA Profile service...
Feb 22 23:08:52 iPAD profiled[255] <Notice>: (Note ) MC: Received final profile: Microsoft.Profiles.MDM
Feb 22 23:08:52 iPAD profiled[255] <Notice>: (Note ) MC: Beginning profile installation...
Feb 22 23:08:52 iPAD profiled[255] <Notice>: (Note ) MC: Profile -M-i-c-r-o-s-o-f-t-.-P-r-o-f-i-l-e-s-.-M-D-M -i-s -r-e-p-l-a-c-i-n-g -a-n -e-x-i-s-t-i-n-g -p-r-o-f-i-l-e -h-a-v-i-n-g -t-h-e -s-a-m-e -i-d-e-n-t-i-f-i-e-r-.
Feb 22 23:08:59 iPAD profiled[255] <Notice>: (Note ) MC: Attempting to retrieve issued certificate...
Feb 22 23:09:00 iPAD profiled[255] <Notice>: (Note ) MC: Issued certificate received.
Feb 22 23:09:01 iPAD profiled[255] <Notice>: (Note ) MC: Profile -M-i-c-r-o-s-o-f-t-.-P-r-o-f-i-l-e-s-.-M-D-M -i-n-s-t-a-l-l-e-d-.
Feb 22 23:09:01 iPAD profiled[255] <Notice>: (Note ) MC: Removing certificate with persistent ID 69646e7400000000000000a2
Feb 22 23:09:01 iPAD SpringBoard[51] <Warning>: Reloading and rendering all application icons.
Feb 22 23:09:02 iPAD profiled[255] <Notice>: (Note ) MC: Removing certificate with persistent ID 69646e74000000000000009f
Feb 22 23:09:02 iPAD mc_mobile_tunnel[260] <Notice>: (Note ) MC: mc_mobile_tunnel starting.
Feb 22 23:09:02 iPAD mc_mobile_tunnel[260] <Notice>: (Note ) MC: mc_mobile_tunnel shutting down.
Feb 22 23:09:02 iPAD mc_mobile_tunnel[261] <Notice>: (Note ) MC: mc_mobile_tunnel starting.
Feb 22 23:09:02 iPAD SpringBoard[51] <Warning>: Reloading and rendering all application icons.
Feb 22 23:09:02 iPAD mc_mobile_tunnel[261] <Notice>: (Note ) MC: mc_mobile_tunnel shutting down.
Feb 22 23:09:03 iPAD mdmd[258] <Notice>: (Note ) MDM: mdmd starting...
Feb 22 23:09:03 iPAD mdmd[258] <Notice>: (Note ) MDM: Looking for managed app states to clean up
Feb 22 23:09:03 iPAD com.apple.launchd[1] (com.apple.managedconfiguration.mdmd[258]) <Warning>: (com.apple.managedconfiguration.mdmd) Check-in of Mach service failed. Already active: com.apple.managedconfiguration.mdmdpush-dev
Feb 22 23:09:03 iPAD mdmd[258] <Warning>: Unable to bootstrap_check_in() to namedDelegatePort 'com.apple.managedconfiguration.mdmdpush-dev'. APS connections will not persist past process lifetime.
Feb 22 23:09:03 iPAD com.apple.launchd[1] (com.apple.managedconfiguration.mdmd[258]) <Warning>: (com.apple.managedconfiguration.mdmd) Check-in of Mach service failed. Already active: com.apple.managedconfiguration.mdmdpush-prod
Feb 22 23:09:03 iPAD mdmd[258] <Warning>: Unable to bootstrap_check_in() to namedDelegatePort 'com.apple.managedconfiguration.mdmdpush-prod'. APS connections will not persist past process lifetime.
Feb 22 23:09:03 iPAD mdmd[258] <Notice>: (Note ) MDM: Network reachability has changed.
Feb 22 23:09:03 iPAD mdmd[258] <Notice>: (Note ) MDM: Network reachability has changed.
Feb 22 23:09:03 iPAD mdmd[258] <Notice>: (Note ) MDM: Telling MDM Check-In Server about new device token.
Feb 22 23:09:11 iPAD mdmd[258] <Notice>: (Note ) MDM: Transaction completed. Status: 200
Feb 22 23:09:11 iPAD mdmd[258] <Notice>: (Note ) MDM: Telling MDM Check-In Server about new device token.
Feb 22 23:09:13 iPAD mdmd[258] <Notice>: (Note ) MDM: Transaction completed. Status: 200
Feb 22 23:09:13 iPAD mdmd[258] <Notice>: (Note ) MDM: Telling MDM Check-In Server about new device token.
Feb 22 23:09:14 iPAD mdmd[258] <Notice>: (Note ) MDM: Transaction completed. Status: 200
Feb 22 23:09:14 iPAD com.apple.launchd[1] (com.apple.managedconfiguration.mdmd[258]) <Warning>: (com.apple.managedconfiguration.mdmd) Check-in of Mach service failed. Already active: com.apple.managedconfiguration.mdmdpush-dev
Feb 22 23:09:14 iPAD mdmd[258] <Warning>: Unable to bootstrap_check_in() to namedDelegatePort 'com.apple.managedconfiguration.mdmdpush-dev'. APS connections will not persist past process lifetime.
Feb 22 23:09:14 iPAD com.apple.launchd[1] (com.apple.managedconfiguration.mdmd[258]) <Warning>: (com.apple.managedconfiguration.mdmd) Check-in of Mach service failed. Already active: com.apple.managedconfiguration.mdmdpush-prod
Feb 22 23:09:14 iPAD mdmd[258] <Warning>: Unable to bootstrap_check_in() to namedDelegatePort 'com.apple.managedconfiguration.mdmdpush-prod'. APS connections will not persist past process lifetime.
Feb 22 23:09:16 iPAD mdmd[258] <Notice>: (Note ) MDM: mdmd stopping...
iPhone
Feb 22 23:23:22 iPhone-van-Ronny profiled[1078] <Notice>: (Note ) MC: Checking for MDM installation...
Feb 22 23:23:22 iPhone-van-Ronny profiled[1078] <Notice>: (Note ) MC: ...finished checking for MDM installation.
Feb 22 23:23:24 iPhone-van-Ronny profiled[1078] <Notice>: (Note ) MC: Enrolling in OTA Profile service...
Feb 22 23:23:24 iPhone-van-Ronny profiled[1078] <Error>: Feb 22 23:23:24 SecTrustEvaluate [leaf AnchorTrusted]
Feb 22 23:23:29 iPhone-van-Ronny profiled[1078] <Error>: Feb 22 23:23:29 SecTrustEvaluate [leaf AnchorTrusted]
Feb 22 23:23:29 iPhone-van-Ronny profiled[1078] <Notice>: (Note ) MC: Attempting to retrieve issued certificate...
Feb 22 23:23:29 iPhone-van-Ronny profiled[1078] <Error>: Feb 22 23:23:29 SecTrustEvaluate [leaf AnchorTrusted]
Feb 22 23:23:29 iPhone-van-Ronny profiled[1078] <Notice>: (Note ) MC: Issued certificate received.
Feb 22 23:23:30 iPhone-van-Ronny profiled[1078] <Notice>: (Note ) MC: Retrieving profile from OTA Profile service...
Feb 22 23:23:30 iPhone-van-Ronny profiled[1078] <Error>: Feb 22 23:23:30 SecTrustEvaluate [leaf AnchorTrusted]
Feb 22 23:23:30 iPhone-van-Ronny profiled[1078] <Notice>: (Note ) MC: Received final profile: Microsoft.Profiles.MDM
Feb 22 23:23:30 iPhone-van-Ronny profiled[1078] <Notice>: (Note ) MC: Beginning profile installation...
Feb 22 23:23:37 iPhone-van-Ronny profiled[1078] <Error>: Feb 22 23:23:37 SecTrustEvaluate [leaf AnchorTrusted]
Feb 22 23:23:37 iPhone-van-Ronny profiled[1078] <Notice>: (Note ) MC: Attempting to retrieve issued certificate...
Feb 22 23:23:38 iPhone-van-Ronny profiled[1078] <Error>: Feb 22 23:23:38 SecTrustEvaluate [leaf AnchorTrusted]
Feb 22 23:23:38 iPhone-van-Ronny profiled[1078] <Notice>: (Note ) MC: Issued certificate received.
Feb 22 23:23:39 iPhone-van-Ronny SpringBoard[67] <Warning>: Reloading and rendering all application icons.
Feb 22 23:23:39 iPhone-van-Ronny profiled[1078] <Notice>: (Note ) MC: Profile Microsoft.Profiles.MDM installed.
Feb 22 23:23:40 iPhone-van-Ronny mc_mobile_tunnel[1094] <Notice>: (Note ) MC: mc_mobile_tunnel starting.
Feb 22 23:23:40 iPhone-van-Ronny mc_mobile_tunnel[1094] <Notice>: (Note ) MC: mc_mobile_tunnel shutting down.
Feb 22 23:23:41 iPhone-van-Ronny mdmd[1091] <Notice>: (Note ) MDM: mdmd starting...
Feb 22 23:23:41 iPhone-van-Ronny mdmd[1091] <Notice>: (Note ) MDM: Looking for managed app states to clean up
Feb 22 23:23:41 iPhone-van-Ronny com.apple.launchd[1] (com.apple.managedconfiguration.mdmd[1091]) <Warning>: (com.apple.managedconfiguration.mdmd) Check-in of Mach service failed. Already active: com.apple.managedconfiguration.mdmdpush-dev
Feb 22 23:23:41 iPhone-van-Ronny mdmd[1091] <Warning>: Unable to bootstrap_check_in() to namedDelegatePort 'com.apple.managedconfiguration.mdmdpush-dev'. APS connections will not persist past process lifetime.
Feb 22 23:23:41 iPhone-van-Ronny com.apple.launchd[1] (com.apple.managedconfiguration.mdmd[1091]) <Warning>: (com.apple.managedconfiguration.mdmd) Check-in of Mach service failed. Already active: com.apple.managedconfiguration.mdmdpush-prod
Feb 22 23:23:41 iPhone-van-Ronny mdmd[1091] <Warning>: Unable to bootstrap_check_in() to namedDelegatePort 'com.apple.managedconfiguration.mdmdpush-prod'. APS connections will not persist past process lifetime.
Feb 22 23:23:41 iPhone-van-Ronny mdmd[1091] <Notice>: (Note ) MDM: Network reachability has changed.
Feb 22 23:23:41 iPhone-van-Ronny mdmd[1091] <Notice>: (Note ) MDM: Network reachability has changed.
Feb 22 23:23:41 iPhone-van-Ronny awdd[1092] <Error>: libMobileGestalt copySystemVersionDictionaryValue: Could not lookup ReleaseType from system version dictionary
Feb 22 23:23:41 iPhone-van-Ronny awdd[1092] <Error>: CoreLocation: CLClient is deprecated. Will be obsolete soon.
Feb 22 23:23:41 iPhone-van-Ronny mdmd[1091] <Notice>: (Note ) MDM: Telling MDM Check-In Server about new device token.
Feb 22 23:23:45 iPhone-van-Ronny mdmd[1091] <Notice>: (Note ) MDM: Transaction completed. Status: 200
Feb 22 23:23:45 iPhone-van-Ronny mdmd[1091] <Notice>: (Note ) MDM: Telling MDM Check-In Server about new device token.
Feb 22 23:23:48 iPhone-van-Ronny mdmd[1091] <Notice>: (Note ) MDM: Transaction completed. Status: 200
Feb 22 23:23:48 iPhone-van-Ronny mdmd[1091] <Notice>: (Note ) MDM: Telling MDM Check-In Server about new device token.
Feb 22 23:23:49 iPhone-van-Ronny mdmd[1091] <Notice>: (Note ) MDM: Transaction completed. Status: 200
Feb 22 23:23:51 iPhone-van-Ronny mdmd[1091] <Notice>: (Note ) MDM: mdmd stopping...
Thanks,
Ronny de Jong | inovativ.nl | Blog |
Twitter

HT1386 iOS devices not appearing in iTunes Devices on Windows XP Pro PC

I used to have a Mac. Now I'm trying to sync my iOS devices with my new-to-me Windows XP computer, and they are not showing up in iTunes Devices. A Found New Hardware Wizard pops up, asking for drivers. I've tried it with my iPhone and my iPad. I have Windows XP Professional, and the latest version of iTunes 10. My iPad 2 has iOS 6, but the iPhone is one of the older models with iOS 4.
The second part of my problem is that I'm trying to Transfer my Purchases from both the devices to the iTunes Library before I sync them, so I don't lose all my old music and photos.

Yeah, I've tried 5 out of the 7 steps shown in their troubleshooter. The sixth step is one that is a major pain and I doubt would fix the problem: Reinstall iTunes. I know enough about PCs to feel about 80% confident that this step would not fix the issue. Plus, it's a major hassle with re-adding music to the collection. Nevertheless, I will look at it as a last ditch effort.
The seventh step is extremely vague and doesn't really help. "There might be a software conflict." Fine, but there's no way to find any such conflict, if one even exists in the first place, without a heavy dose of trial-and-error, several hours of time, dozens of reboots, and the patience of Job.
However, they do list some other steps that I'll try when I get home, such as making sure certain services are installed and running. I'll post my results here. Thanks, wiclee.

IOS devices not always available on WiFi

Hi and tnxs for reading.
In both my houses, with 2 different wifi routers, it often happens that my iTunes cannot see on WiFi my iPhone and iPad, even if these are connected to the same wifi aswell. i am talking about Mountain Lion with last iTunes version, and iOS devices with iOS6.
Sometimes it is enough to switch iOS devices off and on or router off then on but the thing is not so standard.
Any idea of the issue?
I am wondering, if I use an airport extreeme or time capsule or airport express instead of a standard router (I have US robotics and fastweb) do you think it will be working better?
tnxs

Answering myself to help future readers Basically, connecting the receiver to a wired Ethernet connection solved everything...Do not use WiFi if you want to stream stuff (or perhaps only if you have an open AV Cabinet with perfect signal strength...). Moving to a wired Ethernet connection I can now: - Start Google Cast irrespective of the state of the amp, the target appears on my phone. It automatically switches to the Receiver App display I had to start before.- Spotify Connect is available and also automatically switches input and works great. So all good!

IOS devices not visible in Administration console

I just watched someone access our Filr site from iPhone app. But an hour later, when I log in to Filr as admin and go to Administration Console > Mobile Devices, I don't see that iPhone. Android devices do appear in the list, but no iPhones are listed. Are others seeing iPhones in the list?
I'm running Filr 1.1.0.653.

We saw that iOS devices only show up when they have the Filr 1.1 App installed. Using Filr 1.0.1 app, they do not show up.

IOS devices not connecting

I just set up an airport express, first version, and it is working fine with my macbook pro but won't connect to my iPhone 4S or my iPad (1). When I put in the password on both devices it just spins. The airport setup utility (6.1) sees them and gives me strong connection info.
Any idea why the iOS devices aren't connecting?

Suggest that you temporarily turn off the wireless security on the Express and see if the mobile devices will connect that way.
If they will, then you know that they can connect using the wireless signal....so there is a security issue at play. Try using WPA/WPA2 Personal on the AirPort Express for wireless security if you have not already done that.
If the mobile devices will not connect when the network is using no security, then I am out of ideas....other than completely restoring the mobile devices.
I would not do this until I received confirmation from the iPhone or iPad experts in those respective support areas. They may have some additional ideas for you regarding the mobile devices. Good luck.
Using iPhone
Using iPad

TS4062 My iOS devices not connecting to iTunes

I have an iPhone 5 with iOS 7.1, iPod touch 4 with iOS 6.1.6 and first generation of iPad with iOS 5.1.1. All are fully updated. I keep this up to date at all times. I am using iTunes 11.1.5.5. I have had nothing but problems with iTunes connecting to them via wifi. I have tried over and over to get them working as they SHOULD for a few years now. I have gotten them to all connect a few times but then they will stop connecting again. I have tried over and over to remedy this and to be honest I'm sick of it. I am about to stop using iOS devices due to this. Anyone have any ideas how to remedy this?

I'll assume NAT is in use here.
Are your iOS devices using the same DHCP server, same network, same DNS server, and the same settings as your OS X systems? Do you have references to any other DNS servers in use here, or are all your systems using only your own local DNS server, with no references to other ISP or Google or off-network DNS servers?
Do your iOS devices have the necessary certificates loaded?   (Loading the certificates first, then the entitlements, is typical.)
Using .local is not something you want to tangle with here.
I'm going to assume you're obfuscating your domain here, as it's not likely you're using the (real and registered) domain "mydomain.net" here.   I'll also assume your local DNS is not using .local or .arpa as the domain name. (If you're obfuscating, please consider using example.com, example.org or example.net, as these are reserved for this and similar uses.)

IOS devices not connecting to Internet while MacBooks does

Hi,
I'm in the process of closing my Verizon Internet and testing a Comcast service. Before unplugging my Time Capsule from the Verizon adsl modem I made sure that all worked ok with the Comcast cable connection. My MacBook worked right away through Ethernet and so it did through wifi when plugging the TC to the Comcast modem. The problem came on our iOS devices, 2 iPhones and 2 iPads, as they did recognize the network but could not connect to Internet.
I called Comcast customer care but as expected they wash their hands as I have Internet on my computer...
Any advise? Is there something else I need to activate?
Thanks
Pablo

Change the names to short no spaces no special characters. For wireless and the TC.
Lock the wireless to on a/n - b/g
Then fix the channel for 2.4ghz.. 1, 6, 11
Those measures usually get the iphone working .. ipad should work also.

Movies Purchased on iTunes via iOS Devices not showing up in iTunes on my MacBook Pro

I have some 40 movies that I have purchased through iTunes on my iPhone. They all show up on my iOS devices as well as my Apple TV but only 8 of them show up on iTunes on my MacBook Pro. I have read threads from other users that found a resolution to their problem by "unhiding" the movies through iTunes in the Cloud but my account only shows Manage Devices & iTunes Match, so that didn't help unfortunately. I am runing the latest version of Mountain Lion and iTunes and I have gone to "Check for Available Downloads" but a window just pops up saying "All purchases have been downloaded for this Apple ID". Does anyone have any ideas or guidance on what I could or should do?

Hello RepsolRider
Go to the iTunes Store > Purchases, and then you should be able to see your purchases. Click the cloud icons to download your purchases. Also go to iTunes Preferences, go to the Store tab and make sure that Show iTunes in the Cloud purchases is checked.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Thanks for using Apple Support Communities.
Regards,
-Norm G.

IOS Devices not showing in iTunes

I'm running the latest version of Mac OS X (10.8.2) and the latest version of iTunes (11.0.1). I haven't had to connect any of my devices for some time (as I sync my iPhone via Wifi) but I want to wipe out my daighter's iPad and I can't seem to get iTunes to detect the device. I have also tried plugging in other devices (iPhone & iPod Touch) and none of them are being detected by iTunes. I have gone through the troubleshooting steps but nothing has worked - I've restarted the Mac, restarted the iOS devices, etc.
Any other ideas would be most appreciated. Thanks!

Just tried that option but got about 20 error messages firing off at the very end of the process (every time I clicked "OK" I would get another one immediately).
The error messages were all a variation of this:
<<The system extension “/System/Library/Extensions/AppleMobileDevice.kext” was installed improperly and cannot be used. Please try reinstalling it, or contact the product’s vendor for an update.>>
The last portion (AppleMobileDevice.*) was replaced with each error message - many of which were about printers.

IOS devices not recognizing a phone number as iMessage

At some point my phone stopped recognizing the text conversation I have with my dad as iMessage. There are other conversation threads (with him and my stepmom, for instance) that are STILL in iMessage (in blue). For some reason though, the one I have with just him is being sent as a text (in green). How do I switch him back to iMessage?
I use an iPhone 4S (8.1.2) and Macbook Air (Yosemite 10.10.1).
Thanks!

Might that have happened because your dad (or you) are not currently in an area that iMessage works in (i.e., not on WiFi and not in a cellular area that supports iMessage)?
I don't believe you overtly can control what devices are placed in iMessage and what devices are not. Again, there are two different sets of requirements to use iMessage at a specific time:
You must communicate to/from an Apple device (not an issue in your case); and
You and the other person must both be in either WiFi or an area where cellular coverage supports iMessage (possibly an issue for you).

IOS devices not recognized in iTunes via USB

I am on a Windows 7 x64 home-built computer and I am pretty technically inclined, but this one problem has been bugging me for quite a while now.
I am pleased that Apple wants its devices to sync wirelessly with iTunes from now on, but there are times when it is necessary to plug in the device via USB, such as when transferring large files.
However, in the last few weeks/months, I have noticed that iTunes will not recognize my iPhone 4 nor my iPad 2 when they are plugged in via USB. The computer recognizes the devices, drivers are installed properly, and I can see the devices in Windows Explorer, getting photos off of them that way. However, iTunes does not show the devices with that "plugged in" icon next to them, only the usual sync/eject icon.
This is also a problem because sometimes iTunes just won't "see" the devices, but sometimes it will. Regardless, I need to be able to tether them sometimes for transferring relatively large files via USB. Wi-Fi just isn't fast enough. I suppose I may have to disable Wireless syncing altogether, but I fear that may not fix the problem, because it was syncing via USB just fine in the early weeks of iOS 5 and with wireless syncing enabled. I do have the latest iTunes, I do have the latest firmware for both devices, and I have rebooted both my computer and the devices several times lately, all without effect.
I've done all the simple solutions and none of them have worked. Can anyone explain what's going on and, more importantly, what I can do about it?

Yeah, I've tried 5 out of the 7 steps shown in their troubleshooter. The sixth step is one that is a major pain and I doubt would fix the problem: Reinstall iTunes. I know enough about PCs to feel about 80% confident that this step would not fix the issue. Plus, it's a major hassle with re-adding music to the collection. Nevertheless, I will look at it as a last ditch effort.
The seventh step is extremely vague and doesn't really help. "There might be a software conflict." Fine, but there's no way to find any such conflict, if one even exists in the first place, without a heavy dose of trial-and-error, several hours of time, dozens of reboots, and the patience of Job.
However, they do list some other steps that I'll try when I get home, such as making sure certain services are installed and running. I'll post my results here. Thanks, wiclee.

IOS devices not mounting

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