IOS Devices not showing in iTunes

I'm running the latest version of Mac OS X (10.8.2) and the latest version of iTunes (11.0.1). I haven't had to connect any of my devices for some time (as I sync my iPhone via Wifi) but I want to wipe out my daighter's iPad and I can't seem to get iTunes to detect the device. I have also tried plugging in other devices (iPhone & iPod Touch) and none of them are being detected by iTunes. I have gone through the troubleshooting steps but nothing has worked - I've restarted the Mac, restarted the iOS devices, etc.
Any other ideas would be most appreciated. Thanks!

Just tried that option but got about 20 error messages firing off at the very end of the process (every time I clicked "OK" I would get another one immediately).
The error messages were all a variation of this:
<<The system extension “/System/Library/Extensions/AppleMobileDevice.kext” was installed improperly and cannot be used. Please try reinstalling it, or contact the product’s vendor for an update.>>
The last portion (AppleMobileDevice.*) was replaced with each error message - many of which were about printers.

Similar Messages

  • TS1538 iOS: Device not recognized in iTunes for Windows doesn't fix my issue

    I followed the instructions in this link but it has not fixed my problem. After I have done the screenshots and go into the device manager, my iphone is still not recognized in any of the devices.  Any suggestions?

    Hey there andrijfrommississauga,
    I have an article here for you that will help you troubleshoot this issue with iTunes not recognizing your iOS devices:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

  • Device not showing in iTunes for 'Wi-Fi Sync' and 'Sync Now' on phone only works(appears dark) when plugged in via USB so kinda defeats object. Any ideas please?

    Device not showing in iTunes for 'Wi-Fi Sync' and 'Sync Now' on phone only works(appears dark) when plugged in via USB so kinda defeats object. Any ideas please?

    Had the same issue. Tried everything that was posted for troubleshooting bye apple and on the discussions.
    Finally, tried something that solved it and it works flawlessly now. I changed my wireless router.
    I was using my ISP's supplied ZyXEL PN660 ADLS2+ with Wireless N. Swtiched to an older Linksys WRT160N and it is working beautifully now.
    Take a look at your router, make sure the firmware is up to date, and that UPnP is enabled, and if all is correct, and you have done everything else, try another Wireless router if you can.

  • Movies Purchased on iTunes via iOS Devices not showing up in iTunes on my MacBook Pro

    I have some 40 movies that I have purchased through iTunes on my iPhone.  They all show up on my iOS devices as well as my Apple TV but only 8 of them show up on iTunes on my MacBook Pro. I have read threads from other users that found a resolution to their problem by "unhiding" the movies through iTunes in the Cloud but my account only shows Manage Devices & iTunes Match, so that didn't help unfortunately.  I am runing the latest version of Mountain Lion and iTunes and I have gone to "Check for Available Downloads" but a window just pops up saying "All purchases have been downloaded for this Apple ID".  Does anyone have any ideas or guidance on what I could or should do?

    Hello RepsolRider
    Go to the iTunes Store > Purchases, and then you should be able to see your purchases. Click the cloud icons to download your purchases. Also go to iTunes Preferences, go to the Store tab and make sure that Show iTunes in the Cloud purchases is checked.
    Downloading past purchases from the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/ht2519
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • IOS devices not recognized in iTunes via USB

    I am on a Windows 7 x64 home-built computer and I am pretty technically inclined, but this one problem has been bugging me for quite a while now.
    I am pleased that Apple wants its devices to sync wirelessly with iTunes from now on, but there are times when it is necessary to plug in the device via USB, such as when transferring large files.
    However, in the last few weeks/months, I have noticed that iTunes will not recognize my iPhone 4 nor my iPad 2 when they are plugged in via USB.  The computer recognizes the devices, drivers are installed properly, and I can see the devices in Windows Explorer, getting photos off of them that way.  However, iTunes does not show the devices with that "plugged in" icon next to them, only the usual sync/eject icon.
    This is also a problem because sometimes iTunes just won't "see" the devices, but sometimes it will.  Regardless, I need to be able to tether them sometimes for transferring relatively large files via USB.  Wi-Fi just isn't fast enough.  I suppose I may have to disable Wireless syncing altogether, but I fear that may not fix the problem, because it was syncing via USB just fine in the early weeks of iOS 5 and with wireless syncing enabled.  I do have the latest iTunes, I do have the latest firmware for both devices, and I have rebooted both my computer and the devices several times lately, all without effect.
    I've done all the simple solutions and none of them have worked.  Can anyone explain what's going on and, more importantly, what I can do about it?

    Yeah, I've tried 5 out of the 7 steps shown in their troubleshooter.  The sixth step is one that is a major pain and I doubt would fix the problem: Reinstall iTunes.  I know enough about PCs to feel about 80% confident that this step would not fix the issue.  Plus, it's a major hassle with re-adding music to the collection.  Nevertheless, I will look at it as a last ditch effort.
    The seventh step is extremely vague and doesn't really help.  "There might be a software conflict."  Fine, but there's no way to find any such conflict, if one even exists in the first place, without a heavy dose of trial-and-error, several hours of time, dozens of reboots, and the patience of Job.
    However, they do list some other steps that I'll try when I get home, such as making sure certain services are installed and running.  I'll post my results here.  Thanks, wiclee.

  • IOS device not recognized in iTunes, Windows  7 Computer, or Device Manager

    Sometime last week, I ran the updates for my computer. When I plugged in my iPod Touch afterwards, it would not connect to iTunes, although on the iPod itself, I could see it was connected based on the "charging" symbol on the battery icon. So I checked if my computer recognized it as a "Device with removable memory in the computer. Only "DVD RW Drive (E)" showed up and under the "Other" section only showed my iCloud Photos folder. I also checked the device manager for any drive with the name Apple- none. I have only 2 USB ports on my computer, and I've switched between them over and over. No result. I have checked the hardware id's on all my USB drives in the device manager, and I only find the HP TrueVision camera on my laptop.
    After a couple of hours browsing through the support forums, I was able to restore the driver, thus allowing my iPod to be recognized again by the computer and iTunes.
    on 10/14/13 I ran the installation for updates again, and the same problem occured with my iPod. So I went through the same steps from last week, but this time, no changes. I still cant get the drive back on my device manager. I've gone through all the support pages pertaining to anything and everything about this issue, and still, everything I tried from and simple computer restore to a clean boot has still rendered no results. I know my USB cable works because im able to charge my iPod from any outlet (computer, A/C adapter, car adapter) and sadly I do not have the means to try on another computer.
    I have a HP 64-bit Computer running Windows 7 service pack 1.
    iTunes version 11.1 currently installed.
    iPod Touch 4th Generation iOS version 6.1.3.
    The Apple Mobile Device Support is installed.
    Can someone heplp me?

    Have you tried to give your iPod  a reset? Hold down the sleep and home keys until you see the silver apple. Let it reboot and try again.
    Have you tried different USB ports? Rebooted your computer?
    Uninstalled and then reinstalled iTunes? (You won't lose content if you uninstall)

  • HT1386 iOS devices not appearing in iTunes Devices on Windows XP Pro PC

    I used to have a Mac. Now I'm trying to sync my iOS devices with my new-to-me Windows XP computer, and they are not showing up in iTunes Devices. A Found New Hardware Wizard pops up, asking for drivers. I've tried it with my iPhone and my iPad. I have Windows XP Professional, and the latest version of iTunes 10. My iPad 2 has iOS 6, but the iPhone is one of the older models with iOS 4.
    The second part of my problem is that I'm trying to Transfer my Purchases from both the devices to the iTunes Library before I sync them, so I don't lose all my old music and photos.

    Yeah, I've tried 5 out of the 7 steps shown in their troubleshooter.  The sixth step is one that is a major pain and I doubt would fix the problem: Reinstall iTunes.  I know enough about PCs to feel about 80% confident that this step would not fix the issue.  Plus, it's a major hassle with re-adding music to the collection.  Nevertheless, I will look at it as a last ditch effort.
    The seventh step is extremely vague and doesn't really help.  "There might be a software conflict."  Fine, but there's no way to find any such conflict, if one even exists in the first place, without a heavy dose of trial-and-error, several hours of time, dozens of reboots, and the patience of Job.
    However, they do list some other steps that I'll try when I get home, such as making sure certain services are installed and running.  I'll post my results here.  Thanks, wiclee.

  • Photos taken from iOS device not showing up on Macbook??????

    I have photo streaming turned "ON" on my iPhone 5, iPad Air and Macbook Pro. For some reason or another I have been having problems getting the pictures to show up on my Mac. The only time I need for this to happen automatically is when I am listing on eBay. For example I took a picture of the item that I want to list from my iPhone 5. Within a few minutes the picture shows up my iPad Air. I am using my Macbook Pro to list the items. It took over an hour for one picture to come over. I called Apple and without having a device that is under the 1 year contract or Applecare they push this support forum on you or pay $19.95 for them to walk you through it.
    Before anyone replies, I have made sure that I am signed in under my apple ID on all three devices and have photo stream selected as well. All of my devices are updated to the latest software. Being that I am having problems with my Mac it is version 10.9.4 running Mavericks. If anyone has any definite answers to this problem I am having I would appreciate all the advice I can get.

    No offense, but there are not definitive answers when it comes to iCloud.
    Reset iCloud.
    On your iOS devices, tap Settings > iCloud > Photos then switch Photo Stream off then back on.
    On your Mac open System Preferences > iCloud
    Deselect the box next to Photos then reselect it.
    Give iCloud a few minutes to re sync the data.

  • IOS: Device not recognized in iTunes via wifi

    After updating my iphone 5 to ios 7.1, my device is not recognized in itunes for mac... obviously I have updated itunes too but the device still is not seen by itunes. I've tried to reboot both iphone and mac.. but still does not work... any tips?

    Have you tried to give your iPod  a reset? Hold down the sleep and home keys until you see the silver apple. Let it reboot and try again.
    Have you tried different USB ports? Rebooted your computer?
    Uninstalled and then reinstalled iTunes? (You won't lose content if you uninstall)

  • Device not showing on iTunes

    I just registered my new iPod Classic.  Now iTunes does not show a Device icon when I connect my old iPod Nano.

    did u get it reversed?
    my iphone wont show now either... i have a feeling i undid this... but cannot undo it now as it doesnt even show as a device in itunes!

  • IOS devices not detected in iTunes

    Hi everyone,
    I am hoping against hope that someone can actually assist me.
    I have an iPhone 5c, an iPod Touch 5th Gen and an iPad 3rd Gen.
    I am running windows 7 with SP 1 installed.
    All software is up to date, all Windows updates etc. iTunes is the latest version (12.0.1.26). This is before and after a complete reformat of my PC hard drive.
    All devices have the most recent software as well. They are all functioning.
    I have read and applied ALL the Apple "support"pages. I do mean ALL and have even tried older versions of iTunes.
    iTunes will not recognise my devices. After a fresh install they appear (only the once) but as soon as I reboot (or turn off) the system then no longer show.
    The devices do not show in Windows either. In Device Manager there is the Apple USB driver under USB devices but nothing under other or portable. they do not appear as a drive.
    As you probably guess I am getting very frustrated as everything was working until the last version of iTunes and the latest software updates for my devices.
    Considering I have reformatted and done a complete windows fresh install I would have thought it would have solved the issues. I have loaded only minimal programs (besides updates) to ensure no issues.
    All other USB devices (mouse, etc) work okay.
    Please help me as reading the posts on here I am not alone.
    Many thanks in advance.

    Just tried that option but got about 20 error messages firing off at the very end of the process (every time I clicked "OK" I would get another one immediately).
    The error messages were all a variation of this:
    <<The system extension “/System/Library/Extensions/AppleMobileDevice.kext” was installed improperly and cannot be used. Please try reinstalling it, or contact the product’s vendor for an update.>>
    The last portion (AppleMobileDevice.*) was replaced with each error message - many of which were about printers.

  • TS4062 My iOS devices not connecting to iTunes

    I have an iPhone 5 with iOS 7.1, iPod touch 4 with iOS 6.1.6 and first generation of iPad with iOS 5.1.1. All are fully updated. I keep this up to date at all times. I am using iTunes 11.1.5.5. I have had nothing but problems with iTunes connecting to them via wifi. I have tried over and over to get them working as they SHOULD for a few years now. I have gotten them to all connect a few times but then they will stop connecting again. I have tried over and over to remedy this and to be honest I'm sick of it. I am about to stop using iOS devices due to this. Anyone have any ideas how to remedy this?

    I'll assume NAT is in use here.  
    Are your iOS devices using the same DHCP server, same network, same DNS server, and the same settings as your OS X systems?  Do you have references to any other DNS servers in use here, or are all your systems using only your own local DNS server, with no references to other ISP or Google or off-network DNS servers?
    Do your iOS devices have the necessary certificates loaded?   (Loading the certificates first, then the entitlements, is typical.)
    Using .local is not something you want to tangle with here.
    I'm going to assume you're obfuscating your domain here, as it's not likely you're using the (real and registered) domain "mydomain.net" here.   I'll also assume your local DNS is not using .local or .arpa as the domain name.  (If you're obfuscating, please consider using example.com, example.org or example.net, as these are reserved for this and similar uses.)

  • IOS : Device not recognized in iTunes for Windows

    During the update from my ipad from ios7.02 ==> 7.03 update stopped .
    I recoverd the ipad via an another PC
    after update itunes didn't reconize ipad; iphone and ipod
    i followed several times the procedure : http://support.apple.com/kb/TS1538?viewlocale=en_US
    result is still the same
    the aonly thing that i didn't succeeded is the remove of following map after deinstallation the Apple Programs ( in the right order)
    In most cases, removing iTunes and its related components from the Control Panel will remove all supporting files belonging to those programs. In some rare cases, files may be left behind. After following the previous steps, you should confirm that the following files and folders have been removed. If any are left behind, remove them now:
    C:\Program Files\Bonjour
    C:\Program Files\Common Files\Apple\
    C:\Program Files\iTunes\
    C:\Program Files\iPod\ 
    can someone give me a definitive and proper solution?
    thanks
    Stef

    During the update from my ipad from ios7.02 ==> 7.03 update stopped .
    I recoverd the ipad via an another PC
    after update itunes didn't reconize ipad; iphone and ipod
    i followed several times the procedure : http://support.apple.com/kb/TS1538?viewlocale=en_US
    result is still the same
    the aonly thing that i didn't succeeded is the remove of following map after deinstallation the Apple Programs ( in the right order)
    In most cases, removing iTunes and its related components from the Control Panel will remove all supporting files belonging to those programs. In some rare cases, files may be left behind. After following the previous steps, you should confirm that the following files and folders have been removed. If any are left behind, remove them now:
    C:\Program Files\Bonjour
    C:\Program Files\Common Files\Apple\
    C:\Program Files\iTunes\
    C:\Program Files\iPod\ 
    can someone give me a definitive and proper solution?
    thanks
    Stef

  • After ios7 update iphone not showing in itunes on iMac as device

    After running latest iphone (4s) update & having the latest itunes update on my iMac the iphone device is no longer showing in itunes. I have checked the USB & changed ports however this does not appears to be the problem as iphone still charging when plugged in. Without this showing as device I have no way to Sync anything.

    Hey Loxwood,
    I found a few documented troubleshooting steps for when your iPhone doesn't appear on your Mac:
    Ensure that your Mac meets the minimum system requirements for your iPhone, iPad, or iPod touch.
    Install software updates on your Mac.
    Note: If an iTunes update is available, apply the update.http://apple.com/itunes/download
    Check USB connections. iOS devices require USB 2.0 to function properly. If you're not sure your Mac has USB 2.0 ports, refer to the computer's specifications.
    Disconnect other USB devices and connect your device directly to a USB port on your Mac.
    Restart your Mac.
    via: iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/TS1591
    Have a great day,
    Delgadoh

  • My iphone is not showing in itunes/devices i have un-installed and re-insalled itunes but still not working i have not had this problem before this has just happed i am running win8

    my iphone is not showing as a device in itunes so cannot sync i have un-installed and re-installed itunes but still not showing yhis problem has just suddenly happend so dont understand whats wrong i am currently running win 8

    Try Andrei Cerbu's post here or see TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, forcing a driver update.
    tt2

Maybe you are looking for

  • Purple Line on the Screen

    There's a purple line on my iMac screen. How can I fix it? Is my LCD screen damaged?

  • FM To Check if the WBS Element is blocked for posting.

    Hi, Is there any Function Module that would check if the WBS element entered for a NON PO invoice has been locked for posting. Regards, Vipin Rajan.

  • I don't want to apps stored on my PC.

    App take up too much space on my PC.  With iCloud, I no longer want or need to sync apps on my pc.  But if I uncheck sync apps, it says my device apps will be wiped.  Apple, why won't you let me do this.  I thought your motto was, "it just works".  W

  • [OBIEE 10.3] Executing an external program

    In the User guide (b31797.pdf), page 205 there is an example of how to start winword.exe from a dashboard page. I can't get this to work. It works fine if I cut the underlying HTML and put it in a blank page, but not when it's on a dashboard. Is ther

  • How to display positive value with a trailing plus sign

    I want to display positive value with a trailing plus sign and negative value with a trailing minus sign. How can I do it? Is there any character in custom format for this? I don't want to convert number to text and use case statement because I need