IOS devices restoring tip: Find My iPhone

Whenever you want to retore you device from iTunes, always turn your find my device off. If you don't do so, you restore, you configurate your phone and you don't remember your Apple ID or Apple ID password, you're ******, because they won't exchange it, even though you're still under warranty.
Hope that can help some of you!
Luke Ace
<Edited by Host>

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Can family members added as part of the Family Share feature of iOS 8 really erase other family members devices with the Find My iPhone feature?

I initiated a Chat session with Apple Support to see if this was really possible. The answer I got was that it DID seem possible at this time. If this is true, then Apple may want to look at giving the sharing device the option to disallow other family members from erasing that device remotely (or playing sound, entering lost mode).
I would be comfortable allowing my wife to lock my iphone or erase it remotely if needed, but I would not want any of my kids to have that ability.
Can somebody else confirm this could be done?
My case # with Apple is: 668372718
iPhone 5
iOS 8
Family Share
Find My iPhone
Good day,
Ryan

Just tested this. You have to enter the Apple ID Password for the device you are trying to remote erase. You CAN put the device in lost mode without the password, but you cannot initiate a remote wipe without the password for the device.

IOS 7 Only Allows Find My iPhone with Primary iCloud Account

While iOS7 may be a big leap forwards in most respects, the "Find my iPhone" feature has taken a big step in reverse. This useful feature is NO LONGER AVAILABLE for use with secondary iCloud accounts, ONLY your PRIMARY account.
This may not be a huge concern for most users, because many (including most first-tier tech reps at Apple I've spoken to) seem to believe that you can only have one iCloud account on a device. NOT TRUE. While you can only have one PRIMARY account, you can add multiple additional iCloud EMAIL accounts (go to Settings/Mail, Contacts & Calendars/Add Account/iCloud). In the last iOS, once you created a new, secondary iCloud email address, you could activate many iCloud features for use with the new account, including Mail, Calendar, Contacts, Reminders, Notes, Safari Data (which never actually worked), and Find My iPhone. Under iOS7, however, Find My iPhone is no longer available. Instead, a small paragraph below the new iCloud email account setup screen says "Only your main account can use Bookmarks, Photo Stream, Documents & Data, Backup, and Find My iPhone."
Consider two cases where this is a huge problem.
1) We have a large number of company iOS devices that we need to keep track of.
2) Personally, I have an iPhone and iPad, and so does my wife. So do our kids!
In both the above cases, we created a secondary iCloud account, we'll call it "[email protected]", and added it as a secondary iCloud email address on ALL our iOS devices. In the setup screen we disabled everything EXCEPT "Find My iPhone". This account has a unique password, making it possible to see the location of ANY OR ALL the devices using the Find My iPhone App, WITHOUT having to share email, contacts, calendars, etc. among all these devices.
In our company, I can tract the location of any iOS device I gave to an employee, but his personal PRIMARY iCloud account is used to keep his mail, contacts, calendars, etc. secure. He shares this data between his iPhone and iPad, but NOT with everyone else. In my family, we all have our own primary iCloud accounts. I share mine between my iPhone and iPad; my wife and kids do the same. This allows us to keep our calendars, contacts, emails, etc. separated. But we all used the secondary iCloud email account ONLY with Find My iPhone. This allowed everyone in the family to see the location of everyone else, very nice in an emergency. Unlike the Find My Friends app, the device being located doesn't have to respond to a request to be found (very important when finding a lost or stolen device).
In both the above cases, we just log into the Find My iPhone APP on ANY iOS device, using the secondary iCloud account's email address and password (the email address is actually saved in the app, so you really only need to enter the password after the initial login). Viola! You can now see the location of any device that has that secondary iCloud account installed. And a person can still be untrackable if they wish, simply by turning off the Find My iPhone feature under the shared account's iCloud account settings on their device.
Alas, with iOS7 this is no longer possible. With the Find My iPhone feature only available for use with the device's PRIMARY iCloud account, there are only two ways to track another device:
1) Use the same primary iCloud account (which forces you to share other data and features you may not want to);
2) Log into the Find My iPhone APP with the PRIMARY iCloud email address and password of the person you want to track.
Either way, the person doing the tracking MUST have access to the PRIMARY iCloud credentials of the device they are tracking. This is a large security hole! Ask yourself: if you are a parent, do you really want your kids to have access to your primary iCloud account, including your mail, contacts, calendars, etc? Some people may not want their spouse to access that. In a company setting, do you want all your employees to be FORCED to share Documents & Data, Backup and Bookmarks, just to use the Find My iPhone feature? If they want to keep their mail, contacts, calendars, etc. separated from other employees, they will be forced to move these to a secondary iCloud account, which will no longer allow them to share Bookmarks, Photo Stream, Documents & Data or Backup. Why this ridiculous limitation?
The bottom line:Find My iPhone is now only useful for the primary iCloud account holder, and can no longer be used effectively between larger numbers of iOS devices, such as families or corporate institutions. This should be addressed in the next update to the iOS.

Brad, and everyone else, just to clarify my original post that started this thread, and offer a workaround or two: you CAN still locate, erase etc. any iOS device using Find My iPhone in iOS7, but the device you want to track or erase must EITHER use the same PRIMARY iCloud account as you do, OR you must log into the Find My iPhone app on your phone using THEIR primary iCloud account's username and password.
For parents, that's not a big deal, maybe just an annoyance: give your kids their own individual primary iCloud accounts, but you jot down their username and password in their contact info on your phone. Log Into FMI with that and track them.
The real pain is if you as an adult want others to be able to see where you are, WITHOUT also giving them access to your other iCloud info. For then to see you, THEY must either use the same PRIMARY iCloud account as you do, or they must have your username and password to log into the FMI app...which means they cal also see all your other stuff, even if you turn off the FMI feature on your phone. Anything you share with iCloud will be visible to anyone with access to your iCloud account.
For corporate users who want to track and manage company-owned iOS devices without having all of them use the same primary iCould account, this is a big pain. For families, imagine being on a vacation, or experiencing a disaster, accident, etc, where you'd really want everyone to be able to locate each other, even if they are unable to answer their phone or otherwise respond...a very real possibility in today's world. Now not so easy without compromising privacy and security.
I have three workarounds. The first two use Find My iPhone and so require everyone to use the same PRIMARY iCloud account.
1) the simplest thing is to go to your device under Settings/iCloud and toggle off anything you don't want others to see...but if you have multiple devices of your own (say an iphone and an iPad), this prevents you from sharing with yourself. Bummer.
2) It occurred to me today that with iOS6 there was a way to lock out changes to features in Settings. Sure enough, it still works with iOS7. Enabling this feature allow everyone to share the same PRIMARY iCloud account WITHOUT sharing other things you'd like to keep private. Enabling this feature will prevent the person with the device from making any changes to the Accounts on their device (Mail, Contacts, Calendars), so you'll need to think about what features of these accounts you WANT to allow before following the steps below. ALL THE FOLLOWING STEPS ARE PERFORMED ON THE OTHER DEVICES IN YOUR FAMILY/COMPANY, not your own.
A) I suggest entering airplane mode in Settings to prevent the device you are working on from downloading any of your iCloud info during this process.
B) Next, be sure YOUR PRIMARY iCloud account is listed on the person's device that you wish to track (kid's employee, etc). Go to Settings/iCloud to check this, and if necessary sign out of their iCloud account here and sign in with your primary iCloud account.
C) Add a second iCloud account using their personal iCloud email address (the one you just deleted as the primary). Set this one to share whatever they need to (their own Mail, contacts, calendars, etc). If they weren't previously using iCloud for anything but tracking and already had their own email account set up, you can omit this step.
D) Now, decide what features of your Primary iCloud account you do NOT want this person to be able to see or use (mail, contacts, calendars, etc). On THEIR DEVICE go to Settings/iCloud, and toggle OFF any of these things, but be sure to leave anything they need to share. A common issue here will be Photos. Since Photo sharing is now ONLY supported with the primary account, I suggest leaving this on, but you can still prevent them from seeing your new photos if needed. Tap the arrow to the right of Photos, and on the next screen toggle off "My Photo Stream", but leave on "Photo Sharing" which allows them to see, create and subscribe to other shared steams, just not your primary photostream. You can instead make this same Photo setting on your device, which has the same result. Or just disable Photos altogether. Whatever setting suits you the best.
Once you have decided which features of your primary iCloud account you'll allow this person to see, BE SURE YOU HAVE ALSO TURNED ON "Find My iPhone" here.
E) Lastly, go to Settings/General/Restrictions. Tap "Enable Restrictions". Enter a new password (twice- this is NOT the same password for the device, but only for locking and unlocking restrictions, so use a new one only you will know). Scroll down to the "Allow Changes" section and tap "Accounts." Tap to place a check next to "Don't Allow Changes". Exit from Settings.
You're done! Repeat the above steps on every device in your family or company you want to track. You will now be able to track all of them at one time using Find My iPhone on your device, from your primary iCloud account, and they will also be able to see your device location, but they will not be able to see any of your information as long as you toggled it off and then locked out account changes under restrictions. Be aware that they will not be able to add, delete or change any Mail accounts unless you unlock the restrictions. But you will likely have their own separate email account on this device (step C above).
3) if this is too much for you to handle, and tracking is your primary concern, in the App Store there is a free app called "Find my Kids - Footprints" . They just released a new iOS7 version which is unrated, but the previous version was reasonable well rated. After a trial it requires an annual subscription (which removes the ads, and it is VERY cheap), but it irks me to pay for a service that I used to get for free. I haven't tried it yet, but it seems to do a bit more that the Find my iPhone app as far as tracking...but it can't lock or erase your device. You'd still need to use their primary iCloud account for that. I'm sure we'll be seeing more apps like this in the near future.
Hope this helps.

My girlfriends iPad has been stolen and wiped as it no longer shows on her devices list in find my iPhone. Is there anyway it can be traced by the serial number?

Can anyone help me, is there a way to trace a stolen ipad by the serial number? It seems the thief has wiped the ipad as it no longer shows on her devices list in find my iPhone. Can the serial number be used to trace it once it is set up on a different Apple ID?

No.
Report to police along with serial number. Change all your passwords.
These links may be helpful.
How to Track and Report Stolen iPad
http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
Reporting a lost or stolen Apple product
http://support.apple.com/kb/ht2526
Report Stolen iPad Tips and iPad Theft Prevention
http://www.stolen-property.com/report-stolen-ipad.php
How to recover a lost or stolen iPad
http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/
How to Find a Stolen iPad
http://www.ehow.com/how_7586429_stolen-ipad.html
Apple Product Lost or Stolen
http://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-st olen
Oops! iForgot My New iPad On the Plane; Now What?
http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
If you don't know your lost/stolen iPad's serial number, use the instructions below. The S/N is also on the iPad's box.
How to Find Your iPad Serial Number
http://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-number
 Cheers, Tom

TS4006 need to add another device to iCloud (find my iPhone)?

Hi
Please could you tell me how to add another device to icloud - find my iphone?
Shelby

To add a device to Find my iPhone, just set up iCloud in your iPhone, Mac, iPad or iPod. To set up it in an iPhone, iPod touch or iPad, update it to iOS 5 and configure it in Setup Assistant. To set up it in a Mac, update it to OS X 10.7.2 or later and configure it in Setup Assistant or System Preferences

HT4946 My iPad was stolen. I have backed it up and it is a device registered on 'Find My iPhone' Where can I find out the serial number or other identifying information to report it to the police?

My iPad was stolen. I have backed it up on iTunes and it is a device registered on 'Find My iPhone' Does anyone know where can I find out the serial number or other identifying information to report it to the police?

These links may be helpful.
How to Track and Report Stolen iPad
http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
Reporting a lost or stolen Apple product
http://support.apple.com/kb/ht2526
Report Stolen iPad Tips and iPad Theft Prevention
http://www.stolen-property.com/report-stolen-ipad.php
How to recover a lost or stolen iPad
http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/
How to Find a Stolen iPad
http://www.ehow.com/how_7586429_stolen-ipad.html
Apple Product Lost or Stolen
http://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-st olen
Oops! iForgot My New iPad On the Plane; Now What?
http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
If you don't know your lost/stolen iPad's serial number, use the instructions below. The S/N is also on the iPad's box.
How to Find Your iPad Serial Number
http://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-number
 Cheers, Tom

If you deleted a device off of find my iphone.how do you get the device to start back up agian and put it back on find my iphone?

if you deleted a device off of find my iphone.how do you get the device to start back up agian and put it back on find my iphone? becuase i have delted my dads iphone acedentily of find my iphone and it is nownot working. his phone is just staying at a black screen with a loading circle on it. i need to know how to fix this..like do i go the to apple store or the carrier store or can i fix it at home?

Try these two ways to fix the iPhone (in order). If neither works, you would have to take it to the store.
1. Reset the iPhone. Hold the on/off and home buttons togehter for about 10 seconds. If it works, you'll get the Apple logo and then something good should happen.
2. Try recovery mode as described here:
http://support.apple.com/kb/HT1808
If one of these work, you can then re-introduce the iPhone to Find My iPhone by doing Settings > iCloud > Find My iPhone = "On" on the device.

HT1212 Iphone is locked but I can't restore because "find my iphone" is on. I'm prompted to turn it off in settings but, obviously, I can't because I'm locked out due to too many incorrect passcode attempts. What should I do? PS: I downloaded IOS7 toda

Iphone is locked but I can't restore because "find my iphone" is on. I'm prompted to turn it off in settings but, obviously, I can't because I'm locked out due to too many incorrect passcode attempts. What should I do? PS: I downloaded IOS7 today. My passcode was never enabled! But after I installed the new software it automatically turned it on. I hadn't used it in so long, I couldn't remember my last passcode, hence the lockout.

Hello 199Seth
Reset the password and that will take care of activating your iPhone.
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
http://support.apple.com/kb/ts2446
Thanks for using Apple Support Communities.
Regards,
-Norm G.

TS3376 itunes device name is different to same device name on find my iphone

I have a device on itunes which is named correctly.But when I look it up on "Find My Iphone" the device has a different name.To make matters more confusing it has the same name as another device owned by my daughter.How do I get the device name on "Find My Iphone" to match the device name on itunes?
Many thanks.

Check Settings>General>About>Name on your phone. That is the name that should be identified in Find My iPhone when you sign into your account on icloud.com. If it's wrong, try turn off Find My iPhone on your device, then turn it back on after a few seconds.

TS3376 If you had not registered your device on the find my IPhone app, but you know the serial number of that device, could you still be able to track your device

If you had not registered your device on the find my IPhone app, but you know the serial number of that device, could you still be able to track your device

No, you can only potentially track it if you have Find My iPhone enabled on it, you can't do it via the serial number.
If this isn't hypothetical, then if your iPad has been stolen then you should report it to the police. You should also change your iTunes account password, your email account passwords, and any passwords that you'd stored on websites/emails/notes etc. and contact your carrier.

I have loss my iphone4 with IOS 7.1 unfortunately find my iphone was off.How can lock my iphone?

i have loss my iphone4 with IOS 7.1 unfortunately find my iphone was off.How can lock my iphone?

Sorry, you can't. There's no way to locate your phone other than physically looking for it.

IPhone 5S stolen with iOS 7.0.4, Find My iPhone activated. Any Tips?

Hi all,
My iPhone 5S got stolen at a crowded place in India during a visit to historical place. Resigtered complaint with police, pvoided them all details (IMEI etc) and called cellular service provider. Service provider informed me that my sim got used in another iPhone 5, and they provided me with its IMEI number as well which I forwarded to police as well (could serve a clue). Since the activation lock prevents any new sim to be used in iPhone with iOS7, isn't this feature a demerit in locating a lost iPhone. I want to know if inserting any new sim in my lost iPhone would atleast bring it on celullar network so as to enable tracking.
Please fuel my search with some good tips.
Thanks.
Sivia.
Edmonton.

hey my phone also i phone 5s ios 7 latest upgraded got stolen in chandigarh, Punjab INdia
What else can i do except using - find my Iphone application??
if a new sim is added then only??? or what is the exact procedure??
this is the second time!!!
:O
HELP
[email protected]

TS3988 Help - How do I manage to remove an IOS device, in this case an IPhone 4S, from my Apple ID account? I want to use this account only for my IPAD

Hi,
I have managed to initially set up our two IOS devices - my wifes IPhone 4S and my IPAD 2 - in a not so smart way.
I used the same Apple ID account for both devices.
As such it worked, however after a few days we decided to have two different Apple ID accounts, one for each device.
I made a new Apple ID account for my wifes Iphone, and kept the old account for my IPAD.
This is as well working now with both these accounts, however I have found out that my wifes IPhone is still registered under my account.
This I will like to have rectified and cleared, i.e. I want my wife's phone cleared from my Apple ID account, so that my Apple ID account only contain information related to my IPAD 2.
My wife's Apple ID account for her IPhone 4S works fine and we do not need to change anything for this account.
However, how can I clear/edit my own account, so that it only contain information about my IPAD?
For example, when I use the Apps "Find My Iphone" I can see that the system is trying to locate both my IPAD and my wife's IPhone 4S, when I have logged on with my Apple ID account no. This show that one way or the other both devices are registered under my Apple ID account.
I will appreciate some assistance to tell how to rectify this matter,
Regards,
Morten

iCloud: Remove your device from Find My iPhone: http://support.apple.com/kb/PH2702?viewlocale=en_US&locale=en_US
Delete your iCloud account in "Settings" > "iCloud" or "Settings" > "Mail, Contacts, Calendars"
Delete your Apple ID in "Settings" > "iTunes & App Stores"

How can I make my device offline on find my iphone?

I Have an iPhone 5s on the IOS 8 software and I am wondering how I can show my device as offline on the Find my iPhone app, I need to know ASAP thank you

Turn the Phone Off. Turn Airplane Mode on. Turn Cellular Data Off. Turn Find my iPhone Off in settings.
Any of these things will render he iPhone unable to communicate with the iCloud servers for Find My iPhone. Though that essentially defeats the purpose of Find my iPhone.

IOS 5 icons in "find my iPhone" application

iPhone 4 thumbnail in "find my iPhone" application has been updated with iOS 5 in the device list. Even though I'm still running iOS 4.3.5. iOS release creeping closer?
Not sure when this actually took place. But I just noticed it today

Also. iPad icon has been updated with the 'messages' app. I think these subtle changes mean alot

IOS devices restoring tip: Find My iPhone

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