IOS devices will not enroll

Hi I having a server OS X10.9.2 on a Mac Mini. I have enroll my MacBook Pro no problem. First i install Trust Profile, and then I enroll. Everything worked.
When I tried to do the same with my iPhone and iPad everything was OK but still it asked to Enroll this iPad.
In the profile manager the only thing that was mention was New Device and in Active Tasks the new device was pending.
I don't now what's the problem is? What's wrong?

Same thing happened to me. Tried on several devices, but doesn't seem to ever move out of Active Tasks, and the device always only shows as 'New Device' in Profile Manager. Anyone else have this problem or know of where to look?
Removing the profiles from the iPad does remove the tasks from the Pending state, so the device seems to be communicated with the server accordingly. Also running 10.9.2 with latest 3.1.1 Server.

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~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
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Forgive me, as I could be being very silly. But really would appreciate some help here.
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Hello,
I know how it feels, this piece of crap was driving me MAD too.
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melissafromlenexa wrote:
That is not the right device, it is the
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I looked at the same sight for that and it does not say that. This is the first time I have posted a question, you don't have to be mean about it. I am trying to get this to work for a good cause.
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Hi Celia51510,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
I can't tell from your post if you are using a Windows or a Mac Computer.
Try deleting the iTunes application and redownloading the version you need below:
iTunes 11.1 Download for Mac
http://support.apple.com/kb/DL1614
iTunes 11.1 for Windows (64-bit)
http://support.apple.com/kb/DL1615
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