IOS diagnostic button in email (gmail) doesn't work. What to do.
How can I update if can't click thru to diagnostics from email from Apple Support? Thank you
I am also having this issue; although it is on my iPhone 5S.
I first tried to click the button through the Gmail app on my iPhone; no response.
I then forwarded the email to my @me.com address which is attached to the native mail app; no joy there either.
I am now going to see if I can get the email sent directly to the latter address and see how that goes.
not having much joy with Apple tonight =(.
Similar Messages
-
I updated iphone 4 to ios 7.1 and the camera doesn't work. what can I do?
i updated iphone 4 to ios 7.1 and the camera doesn't work. what can I do?
First, try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again. You will not lose data by resetting, but it can cure some glitches after installing new software or apps.
If this does not help, and to rule out a software issue, set it up as new device without using the latest backup, in case that backup contains corrupt data.
Is the camera working after that, restore from the backup. Is the camera still not working, this might be a hardware failure and you'll have to get the phone serviced by Apple:
How to back up your data and set up as a new device
iPhone - Contact Support - Apple Support -
After I have upgraded to the new iOS 6.1.2, the email software doesn't work and is not downloading. While before it was working fine.
How to fix this?There seems to be massive amounts of problems with every aspect of iOS 6. From what I understand all you can do is try and reset your device and pray that Apple bequeaths working software next time or allows users to revert to iOS 5 while they search for someone who knows what they are doing. Perhaps you will need to use an alternate email app until then? (Although, Gmail seems to be the only one that works properly)
-
I have problems with Gmail when I open it in Firefox. The button "write a letter" doesn't work
Dear Firefox team,
I have problems with Gmail when I open it in Firefox. The button "write a letter" doesn't work. On the page it is seen as if the page is being downloaded but in fact not. As a result, I can't neither write new letters no reply to received mail.
Best regards,
Alla Khv-> If images are missing then check that you aren't blocking images from some domains. See:
http://kb.mozillazine.org/Images_or_animations_do_not_load
-> Check the permissions for the domain in the current tab in Tools > Page Info > Permissions
-> Check that images are enabled: Tools > Options > Content: [X] Load images automatically
-> Check the exceptions in Tools > Options > Content: Load Images > Exceptions
-> Check the "Tools > Page Info > Media" tab for blocked images (scroll through all the images)
-> There are also extensions (Tools > Add-ons > Extensions) that can block images.
Troubleshooting extensions and themes
https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes
Check and tell if its working. -
I have an iphone 3GS and I have upgraded it to iOS 6. Since then it doesn't work properly.
Every now and then it has been restarting by itself and requiring restore. When I connect it to itunes it restarts again and again without letting me take any action. Is there any solution?Hey, There are afew things you can try.
- Simply turn your phone off and back on again
- Hold down your home button and your lock button and let goes as soon as the screen goes black (Phone will power down) - Then turn on your phone and hey presto!
- Back up your iPhone to your PC, then restore it..
this ones last cause I think you may have tried it already..
- Close all open applications
Hope this helps!
Kieran. -
I'm stuck on a safari/app page.My power button or home button doesn't work.What do I do?
I'm stuck on a safari/app page.My power button or home button doesn't work.What do I do?I cant get to the home page or shut it off.
Try the steps here that you can accomplish. You can use this program to place the iPod in recopvery mode
RecBoot: Easy Way to Put iPhone into Recovery Mode
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I have an iphone 3gs - yes, an older iphone.
This morning apple had a msg that asked if I wanted to upgrade to the new ios 6.1 (?). I said yes. Now I can't use my phone. I've tried hitting the power and other buttons. I get a white apple on the screen. can't reset phone - doesn't work. what can I do besides take phone into Apple? This *****! I realize (now from reading internet) that my phone/system may be uncompatible. Help!I have a 3GS (a true classic design!) and have upgraded it to 6.1 today. The process did not go without a glitch - it took a few attempts to get the app's to sync but after detecting the ones causing an issue and deleting them it works - so far! I have had issues about 50% of the numerous times a new OS is uploaded to this phone and always take the new OS with trepidation. But at least you know there is a 3GS with 6.1 working OK.
I suggest you do a fresh restart to the phone several times - without it being connected to the computer - to see if it gets its act together and starts. I think it will. Hold down the top 'power' button and front round control button until it shuts down - goes blank and dead. Then press the top power button to re-activate - reboot - it.
If that does not work then plug into your itunes computer, navigate in iTunes to see your iPhone and hopefully you will be able to sync it or at least 'restore iPhone' from the 'summary' tab.
If you can not get onto the iphone perhaps you will still be able to sync if in iTunes by going - 'file' - 'devices' - 'sync iphone' or failing that try transfer purchases' and ultimately 'restore from back-up'.
I had technical problems with my old 3GS (suffered a failed wireless antenna) so I took it to an Apple Store and they issued me with a service-replacement/reconditioned phone for a very modest charge. So if worst come to the worst get a new phone that way! -
HT4972 I upgraded my iPad to IOS 5.1 and now Safari doesn't work.
I upgraded my iPad to IOS 5.1 and now Safari doesn't work and keeps bombing out. I've tried restoring the iPad to the original configuration but this is clearly not restoring the iPad back to the original factory default!! Help !! I have the original v1 iPad. I wish I had never upgraded the IOS now !
1. Double-click the Home button to show the Task Bar
2. Hold the Safari icon down for a second or two until you see the minus sign
3. Tap the minus sign to close Safari
http://i1224.photobucket.com/albums/ee374/Diavonex/4fb09fd6.jpg -
After updating my iphone3gs and ipod touch 4g to ios 6, the auto lock fuction doesn't work always , especially if passbook is left open in the background!
i have also restored both the devices but the problem still persists and is affecting the battery life!Same problem here, after istalling ios 6 on my iphone 4s my auto lock didnt work, but when i closed my assistive touch it worked again..I didnt have this problem in the 5.1.1 version. I dont wanna close the assistive touch tough....annoying problem !!!
Another problem occured in the settings of alarm clock. The sensivity of the on-off button is not as good as in the 5.1.1 version...
Hope they will fix this problem soon !!!
Is there anyone else who hava the same problems??
Best regards... -
My Ipod Touch have a black screen when an app shut down and I can not shut down the Ipod. The screen is still black and I did the press two buttons solution and it doesn't work. What I have to do now?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My ipod touch 5th generation will not turn on and the home button doesn't work. what do i do?
Hello my name is Leslie and i would like to ask you guys a question on how to fix my ipod or what is wrong with it. My ipod touch 5th generation will not turn on and the home button doesn't work. what can i do to fix it ?
Has the home button worked in the past, or is this been something that hasn't worked for some time? The only way to reset the device is with the sleep/wake (power) and home buttons together. Without it, you would have to wait until the battery dies and then plug it in to try and reset it. The Home button is used for several user troubleshooting steps. Without it, you cannot perform a reset, put the device into recovery mode, or place it in DFU mode. You need to get the home button repaired.
-
Since updating to ios 8.2 my email is no longer working. Any idea why?
Since updating to ios 8.2 my email is no longer working. Any idea why? I have restarted my phone multiple times, tried deleting email account and readding it, but nothing is loading. Mail says last updated Sunday which was when I did the software update.
Use the Yahoo mail app to avoid problems with the regular Apple mail app.
-
Every time one of my email addresses doesn't work on my mail app, due to wrong password or whatever, it deletes all of the contacts form my phone. What can I do to stop this from happening?
I have tried deleting the account and it deletes all my contacts. I have verizon and even using back up assistant, it says the contacts are there but they aren't. The only way i can find a contact is if I start to type a name in and new text but once i sent the new text, the name disappears and it just shows the number. Siri nor the address book don't recognize any contacts at all.I cant find any reciept in my email or in my husbands email. I am going to attempt to call and speak to someone who can help me because this was not my fault except trying to be normal and update my phone!
-
Hi i need help please i been playing clash of clans over 13 months. And today o realise what someone using my game Centra. Someone playing on my game Clash of Clans. I been change my Apple ID password, email, but doesn't work. Then I playing game I can see what someone else trying connecting to my game And I don't know what to do.So if you can help me please? I don't wanna lose my game.
Contact iTunes
Contact iTunes -
Hi i need help please i been playing clash of clans over 13 months. And today o realise what someone using my game Centra. Someone playing on my game Clash of Clans. I been change my Apple ID password, email, but doesn't work. When I playing game I can see what someone else trying connecting to my game And I don't know what to do.So if you can help me please? I don't wanna lose my game.
Hello Vaidas Vaidas,
It sounds like you are noticing someone else is accessing your Clash of Clans data by playing the game and you have tried to reset your Apple ID password. If you are following the steps outlined in this article:
Apple ID: Changing your password
http://support.apple.com/kb/ht5624
What is preventing you from changing your password? Any error messages or prompts?
Thank you for using Apple Support Communities.
All the best,
Sterling
Maybe you are looking for
-
Goods Receipt Value line item wise
Hi Experts, My client wants show Goods Receipt Value line item wise at the time of GR entries. He wants show GR Value before saving the GR document. Please advise me how it is possible. Thanks in advance, Chandhu
-
Hi everybody I have a problem to be solved at the earliest as I got stuck. Please help me out. I am using Reports 3.0. I have to develop 5 different kinds of reports for our 100 branches in my bank. The problem is each of these reports are being prin
-
When I try to open iTunes in Mountain Lion a dialogue box tells me it is on a locked disk or I do not have permission. Any idea what's going on? Thanks, had
-
HP Pavilion dv6 2122eo fan running almost constantly
On my now 12 month old HP dv5 2122eo running windows 7 64-bit home edition, the fan runs almost constantly, and has done so since purchase, even without any load on the pc. Installed programme Core Temp to see temperatures, and the fan runs even at a
-
Table for E-mail content (ERMS)
Hi Experts, Can some one help me to know which is the table that stores E-mails content of an in-coming email in the ERMS system. I tried with CRM_ERMS_HEADER and SWWWIHEAD in transaction SE11 but I am unable to see any workitem content. Regards.