IOS Exchange Account Contact Sync Issues

Issues: (1) Duplicate, Triplicate, Quadruplicate, Quintuplicate Contact Entries (2) Erratic Proliferation (3) New Inputed Contacs Disappear, Reappear and Disappear, never to be registered in the exchange service. (4) Problem started with iOS 5. More Info: iPhone 4, iPhone 4s and iPad1. One Windows 7 desktop and One Windows 7 notebook. Microsoft Office 365 Online service.
For years I have been using Exchange to sync my e-mail, calendar and contacts, across my windows machines and my ios devices. Since some months ago, my contact entries started to profilate erraticaly on my iPhone and iPad, some times duplicating and other times triplicating or quintuplicating all or some of entries. The solution was to UNCHECK and RE-CHECK sync contact information inside the mail settings of the ios device. Number of entries were not affected in Outlook or the Online Web Server. Most recently, contacts inputed in the iOS device, on the road, disappeared, reappeared and disappeared again in the iOS device, never to be registered by the Exchange server, losing vital information.

I noticed that you have all mentioned iPhone 4s, to be the ones with this issue. A handful of my end users just upgraded to the new iPhone 4s and they are having this issue. However, one of the users with the issues still uses their iPhone 4 for international and that one works fine.
My iPhone 4 is running iOS 5.1.1, my MBP 17" 2010 model running Lion they both work fine with both Office 365 and Exchange 2010.
This may just be an issue with the iPhone 4s. Since ActiveSync just synchronizes, then it's skewing up the Contacts folder, hence spreading it to the other devices.
Microsoft is holding Apple responsible, since other devices with EAS work just fine, and Apple reps claim that this will be resolved in the next update; how long must we have to wait?!?!?

Similar Messages

Outlook Shared Contacts Sync Issue

**Before i start, i posted this in the Outlook section and was told to post it the Outlook for Exchange section.. So i posted this in the Outlook for Exchange section and the Moderator tells me to post it in the
Outlook section.. So i'm being thrown in a loop back and forth between two forums. Please help me either post it in the correct section or help me with my issue. Links to my posts are at the bottom of this re-post.**
I have a user who adds emails to the "Notes" section of a shared contact. It has worked in the past. She now drags and drops the email into the notes folder, it shows that the email was added, she saves the contact, closes the contact,
then reopens the contact and the information/email that was added is no longer there.
Also, when she opens up the contact, on the top of the window it says "This item was not completely updated during the last server synchronization"
On the bottom of the contact's window it says "Last modified by [email protected] on 11/19/2014" So it doesn't seem to have updated for about 5 months.
The user is on Outlook 2010 - Cached Mode - Windows 7
We use Exchange 2013
We have checked her sync issues folder and see two messages pertaining to this shared contact.
First message:
14:16:33 Message class: {SU:IPM.Contact}
14:16:33 Contact Conflict Resolution
14:16:33 Local subject: {SU:Ingrid CFA}
14:16:33 Remote subject: {SU:Ingrid CFA}
14:16:33 Local Message Entry ID: {CB:70, LPB:0x00000000AFA1EF859AE6504792345849F0F0C4140700E9345E3213702241A10CFA6D622F656C000001FFFB240000DBEC5D21812CC942B34B4111BD5F0D3300017B8B40200000}
14:16:33 Remote Message Entry ID: {CB:70, LPB:0x000000007524BE6B5A3B5E4382F176DC9F66C4DE0700E9345E3213702241A10CFA6D622F656C000001FFFB240000DBEC5D21812CC942B34B4111BD5F0D3300017B8B40200000}
14:16:33 Local Message ChgKey: {CB:20, LPB:0xD7D33145CC21034ABB74B571156377D000174173}
14:16:33 Remote Message ChgKey: {CB:22, LPB:0x8979D80AC4A8874A871E528FE6AC747F00004F6A9170}
14:16:33 Local Message PCL: {CB:268, LPB:0x161E914ECBC493AC4DB8B2AF029E78C12E0000001317841620B5DB08ECAA48428A9EFC2F9C38593200000365FB6B142C5B7C2DE3E3674D8036C55574F581140001991C142D56F92C21695244880EA94B73C5F9F000011F9A1656474D622DDFC640AE23640306698C0D00000675A6931667233CF272684543A43008D46655DACB00000460EDF0167A7D3852E0F5AA41B6E04DEED86D0A090000BA3D086C16A33B60E3AD0C7C45BCD9DCEEA91B3A0200000008526714C35DB6FE77E94949A11DF79D4584CC7D0003C18F14D7D33145CC21034ABB74B571156377D00017417316DBEC5D21812CC942B34B41
14:16:33 Remote Message PCL: {CB:268, LPB:0x161E914ECBC493AC4DB8B2AF029E78C12E0000001317851620B5DB08ECAA48428A9EFC2F9C38593200000365FB6B142C5B7C2DE3E3674D8036C55574F581140001991C142D56F92C21695244880EA94B73C5F9F000011F9A1656474D622DDFC640AE23640306698C0D00000675A6931667233CF272684543A43008D46655DACB00000460EDF0167A7D3852E0F5AA41B6E04DEED86D0A090000BA3D086C16A33B60E3AD0C7C45BCD9DCEEA91B3A0200000008526714C35DB6FE77E94949A11DF79D4584CC7D0003C18F14D7D33145CC21034ABB74B571156377D00015153716DBEC5D21812CC942B34B4
14:16:33 Checking local modifications
14:16:33 Compare property: 0x0037001F
14:16:33 Table critical stop property: 0x0E13000D
14:16:33 Local modification: {18:16:16.0620 21/04/2015
[DD/MM/YYYY]}
14:16:33 Remote modification: {14:51:54.0059 19/11/2014
[DD/MM/YYYY]}
14:16:43 HRESULT: 0x8004010F
14:16:43 HrCreateConflictItem failure
14:16:43 HRESULT: 0x8004010F
14:16:43 HrConfMsgKeepWinner failure
Second message:
14:16:33 Synchronizer Version 14.0.7147
14:16:33 Synchronizing Mailbox 'Lisa Love'
14:16:33 Synchronizing local changes in folder 'Brent Brader
- Hedge Fund Investors'
14:16:33 Uploading to server '[email protected]'
14:16:43 Error synchronizing message 'Ingrid CFA'
14:16:43
[0-0]
14:16:43 Moved a message that failed synchronization to 'Local
Failures'. Message subject -> 'Ingrid CFA'. You can view this message in your offline folder only.
14:16:46 Done
I've checked other posts online and couldn't quite figure out a solution to this issue. Any help or direction would be appreciated.
Thanks in advance,
John
My first post:
http://answers.microsoft.com/en-us/office/forum/office_2010-outlook/outlook-shared-contacts-sync-issue/d10b10f3-b4f2-4e31-bb2d-b24fdc0920a9?rtAction=1430142184379
My second post:
https://social.technet.microsoft.com/Forums/office/en-US/b4ca088a-c820-4912-a25f-661aac56443f/outlook-shared-contacts-sync-issue?forum=exchangesvrclients

Hi Allen,
Neither are correct. They open a contact in their address book and drag the email into the "Notes" section of the contact. So they do not drag the email into the Notes section of Outlook nor the Contacts section to create a new contact.
There are no errors. I have a screenshot with an example contact card but i can't add it because it says i need to verify my account.. I'm not sure how to do that. I already clicked on the verification email. For example. An email
to me from Bill titled "company announcement" is dragged into the notes section of in Bill's contact card. This is so that i can go to my contacts, click on bill's card, and see emails from him that are important saved inside his contact card.
After dragging the email into this location, I hit save and close the contact card. Usually the email stays there in the notes section but lately when I reopen the contact card, the email that I dropped into the Notes section has disappeared. Other
emails are still in the Notes section but new ones just don't stay.
Just tried doing a Send/Receive All and same issue. User is in cached mode because they have a large mailbox. Can try online mode. Do you know if the Notes section in the contact list has
a size limit?

IPhone, Google & iCloud contact syncing issues

Hi everyone,
I'm having some issues getting my contacts synced correctly between my iPhone and Google account. I have searched a few forums looking for an answer for this particular problem and haven't found a solution yet so my apologies if I'm just missing something here.
I have always synced my contacts via my Gmail account. In my Settings > Mail, Contacts, Calendars section, I have iCloud set up and then Gmail set up through Exchange for Contacts ONLY. If I added a contact on my iPhone, it would always sync directly to my Gmail Contact Manager. I only noticed that there is an issue all of a sudden because I was given an iPad mini as a gift recently and noticed that not all of my contacts synced. I checked my Gmail Contact Manager this seems to be because any of the contacts I have added on my iPhone since probably last December are NOT listed. If I log into iCloud and check my contacts there, the only contact listed is me as I have always only had contacts listed which are from my Google account.
If I go into my Contacts app and hit Groups at the top left, all I see is Gmail/Exchange, Contacts (checked), Gmail/Exchange Global Address List (unchecked - if I try to click this no contacts appear at all), iCloud, All iCloud (checked). If I go into Settings > Mail, Contacts, Calendars and scroll down to the Contacts section, the Default Account is listed as Gmail/Exchange. I have tried clicking "Import SIM Contacts" to no avail, changing the Default Account and clicking and unclicking Groups.
Where are the contacts I have added since December(ish) being stored? If they're not in my Google contacts nor in iCloud? How can I make them sync to my Google account again? Is there a way to "push"(?) everything to Google that I'm missing?
Thank you all in advance!

Best way is to use a 3rd party app managing groups. Easy Group is a free one I have developped.
Launch it, all your groups will automatically appear
Tap on "Edit"
Tap on red cross next to the groups you want to delete
http://itunes.apple.com/fr/app/easy-group/id461469079?mt=8
Rémi
Note: As I am Easy Group developper, I may receive some form of compensation, financial or otherwise,from my recommendation or link.

Rebuilt iOS Exchange account, Calendar entries disappeared

I recreated the iOS Mail entry for my Gmail account using the Exchange protocol option, marked the account to sync Mail, Contacts and Calendars and my mail and contacts came back as expected, but all my iOS calendar entries are missing.
I've confirmed that Calendar is using the correct calendar ([email protected]), hit the 'reload' swirly arrow and I can see activity on my router for a few seconds, but, nada.
I use Google 2 step but it works for everything else and I can't think this means anything.
What am I missing??

Never mind, I added a random calendar entry and everything immediately reappeared.
Computer science is a wonderful thing

IOS 4.1 Contacts Sync With Any Mail server Annoying Bug

Hello
i saw there was already few people that notice this but today i found about this problem and it can be very annoying.
this information was checked on more then 20 devices , and the problem started only since 4.1 version (don't know about 4.0.2)
After you will set an Exchange/Zimbra/Open-Xchange or any other Mail server account , by default the IOS 4.1 will save the contacts in Iphone local Memory , this need to be change in the Settings to use the account you setup - otherwise new added contacts would not syncronize with your server and we all know that this can be very annoying to find out when you will change to new iphone or any other reason that will make you to reset your device and find out that all the new contacts vanished.
I hope that Apple will fix this in the next update because in previous versions i never bump into such problem .
I would like to know if there is any way to sync those new contacts (not by delete them and add them again) with the Server . because after setting up Exchange server there is no way to sync your Contacts with your PC.
P.S - big thanks to Asher Karsis that Notice me about this problem.
Yossi

I was so glad to get multiple Exchange account support with iOS 4. I have been synching with my work account (calendar, mail) and with my Google accounts (calendar, mail, contacts). After upgrading to iOS 4.1 three days ago, my Google accounts appear to be working fine but my work account refuses to connect to the Exchange server for calendar or mail.
My company forced a passcode when I originally added the account. For troubleshooting I removed the account and recreated it. The account verifies but never requires that I have a passcode. I then removed all of my Exchange accounts, restarted my phone and recreated my company Exchange account. Again, verifies without requiring a passcode, and neither my calendar nor my mail will connect - zero events, zero emails. My mail even proudly says it updated and shows the current time/date stamp - but nothing. When I upgraded to 4.02, I had to set up a passcode. I am highly suspicious that because 4.1 is not synching properly because it is not handshaking correctly regarding the security on the Exchange Server ... that is my guess. And I echo, IT NEEDS FIXED! I am screwed not being able to get my emails and calendar events on-the-fly.

Exchange Calendar / Contacts Sync When Set to Fetch

OK - so like many of you I am turning off "Push" for my Exchange account to save battery life. I won't die if I get emails every 15 minutes...but I have one concern. If I am on Fetch set to every 15 minutes, will Exchange still go out and sync my Calendar and Contacts during those 15-minute increment check-ins? So far I can't really tell. When I go into Calendar it always goes out and checks the server anyway (manually) and updates it then, so it is hard to see if this is working.
Can anyone with Exchange set on Fetch verify this? Thanks!

Did you get any feedback about your question? If this works, I would like to attempt something similar for one of our users.
Thanks

Exchange 2007 Active Sync Issue with 1 users mailbox

Good Afternoon,
Server OS: Small Business Server 2008
Exchange: 2007 Standard - Update Rollup 13 SP3
Mobile phone: Blackberry Z10
We are in the process of decommissioning our Blackberry Enterprise Server, and down to one user. I am able to setup Exchange on his new non BES server tied phone, but it will not sync any email, all Meetings, and only some contacts. I have tried
adding this account to an Android phone with the same results. I have numerous times went into EMC and delete the Mobile device, when re-adding the account, everything seems to point to his exchange account being the culprit. I am getting the below
Active Sync error after adding his account. I have Bing / Googled around, and nothing of substance I have found. Thank you in advance!
Log Name: Application
Source: MSExchange ActiveSync
Date: 3/24/2015 2:01:15 PM
Event ID: 1008
Task Category: Requests
Level: Warning
Keywords: Classic
User: N/A
Computer: SISBS.internaldomain.local
Description:
An exception occurred and was handled by Exchange ActiveSync. This may have been caused by an outdated or corrupted Exchange ActiveSync device partnership. This can occur if a user tries to modify the same item from multiple computers. If this is the case,
Exchange ActiveSync will re-create the partnership with the device. Items will be updated at the next synchronization.
URL=/Microsoft-Server-ActiveSync/default.eas?Cmd=FolderSync&DeviceType=BlackBerry&User=bbevers&DeviceId=BB3359D356
--- Exception start ---
Exception type: Microsoft.Exchange.AirSync.AirSyncPermanentException
Exception message:
Exception level: 0
HttpStatusCode: 200
AirSyncStatusCode: 6
XmlResponse:
<?xml version="1.0" encoding="utf-8" ?>
<FolderSync xmlns="FolderHierarchy:">
<Status>6</Status>
</FolderSync>
Exception stack trace: at Microsoft.Exchange.AirSync.FolderCommand.Execute()
at Microsoft.Exchange.AirSync.Command.WorkerThread()
Inner exception follows...
Exception type: Microsoft.Exchange.Data.Storage.FolderSaveException
Exception message: Unable to save sync state folder Root due to PartiallySucceeded, Property = [0x7c020102] SyncCustomState, PropertyErrorCode = MapiCallFailed, PropertyErrorCode = Properties could not be set.
Exception = Microsoft.Exchange.Data.Storage.AccessDeniedException: Cannot set properties. ---> Microsoft.Mapi.MapiExceptionNoAccess: MapiExceptionNoAccess: Unable to set properties on object. (hr=0x80070005, ec=-2147024891)
Diagnostic context:
Lid: 18969 EcDoRpcExt2 called [length=7783]
Lid: 27161 EcDoRpcExt2 returned [ec=0x0][length=88][latency=0]
Lid: 23226 --- ROP Parse Start ---
Lid: 27962 ROP: ropSetProps [10]
Lid: 17082 ROP Error: 0x80070005
Lid: 30561
Lid: 21921 StoreEc: 0x80070005
Lid: 27962 ROP: ropExtendedError [250]
Lid: 1494 ---- Remote Context Beg ----
Lid: 26426 ROP: ropSetProps [10]
Lid: 4559 StoreEc: 0x80070005
Lid: 1750 ---- Remote Context End ----
Lid: 26849
Lid: 21817 ROP Failure: 0x80070005
Lid: 25761
Lid: 1940 StoreEc: 0x80070005
Lid: 25297
Lid: 21201 StoreEc: 0x80070005
at Microsoft.Mapi.MapiExceptionHelper.ThrowIfError(String message, Int32 hresult, Object objLastErrorInfo)
at Microsoft.Mapi.MapiProp.SetProps(PropValue[] pva)
at Microsoft.Exchange.Data.Storage.MapiPropertyBag.<SetProperties>b__3(PropValue[] propValues)
at Microsoft.Exchange.Data.Storage.MapiPropertyBag.InternalSetProperties(PropertyDefinition[] propertyDefinitions, Object[] propertyValues, MapiSetProps mapiSetProps)
--- End of inner exception stack trace ---
at Microsoft.Exchange.Data.Storage.MapiPropertyBag.InternalSetProperties(PropertyDefinition[] propertyDefinitions, Object[] propertyValues, MapiSetProps mapiSetProps)
at Microsoft.Exchange.Data.Storage.StoreObjectPropertyBag.FlushSetProperties()
at Microsoft.Exchange.Data.Storage.FolderPropertyBag.SaveFolderPropertyBag(Boolean needVersionCheck)..
Exception level: 1
Exception stack trace: at Microsoft.Exchange.Data.Storage.FolderSaveResult.ToException(String exceptionMessage)
at Microsoft.Exchange.Data.Storage.SyncState.Commit(PropertyDefinition[] properties, Object[] values, Int32[] sizes)
at Microsoft.Exchange.AirSync.FolderCommand.Execute()
--- Exception end ---.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MSExchange ActiveSync" />
<EventID Qualifiers="32772">1008</EventID>
<Level>3</Level>
<Task>1</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-03-24T19:01:15.000Z" />
<EventRecordID>4756229</EventRecordID>
<Channel>Application</Channel>
<Computer>SISBS.internaldomain.local</Computer>
<Security />
</System>
<EventData>
<Data>/Microsoft-Server-ActiveSync/default.eas?Cmd=FolderSync&DeviceType=BlackBerry&User=bbevers&DeviceId=BB3359D356</Data>
<Data>--- Exception start ---
Exception type: Microsoft.Exchange.AirSync.AirSyncPermanentException
Exception message:
Exception level: 0
HttpStatusCode: 200
AirSyncStatusCode: 6
XmlResponse:
<?xml version="1.0" encoding="utf-8" ?>
<FolderSync xmlns="FolderHierarchy:">
<Status>6</Status>
</FolderSync>
Exception stack trace: at Microsoft.Exchange.AirSync.FolderCommand.Execute()
at Microsoft.Exchange.AirSync.Command.WorkerThread()
Inner exception follows...
Exception type: Microsoft.Exchange.Data.Storage.FolderSaveException
Exception message: Unable to save sync state folder Root due to PartiallySucceeded, Property = [0x7c020102] SyncCustomState, PropertyErrorCode = MapiCallFailed, PropertyErrorCode = Properties could not be set.
Exception = Microsoft.Exchange.Data.Storage.AccessDeniedException: Cannot set properties. ---> Microsoft.Mapi.MapiExceptionNoAccess: MapiExceptionNoAccess: Unable to set properties on object. (hr=0x80070005, ec=-2147024891)
Diagnostic context:
Lid: 18969 EcDoRpcExt2 called [length=7783]
Lid: 27161 EcDoRpcExt2 returned [ec=0x0][length=88][latency=0]
Lid: 23226 --- ROP Parse Start ---
Lid: 27962 ROP: ropSetProps [10]
Lid: 17082 ROP Error: 0x80070005
Lid: 30561
Lid: 21921 StoreEc: 0x80070005
Lid: 27962 ROP: ropExtendedError [250]
Lid: 1494 ---- Remote Context Beg ----
Lid: 26426 ROP: ropSetProps [10]
Lid: 4559 StoreEc: 0x80070005
Lid: 1750 ---- Remote Context End ----
Lid: 26849
Lid: 21817 ROP Failure: 0x80070005
Lid: 25761
Lid: 1940 StoreEc: 0x80070005
Lid: 25297
Lid: 21201 StoreEc: 0x80070005
at Microsoft.Mapi.MapiExceptionHelper.ThrowIfError(String message, Int32 hresult, Object objLastErrorInfo)
at Microsoft.Mapi.MapiProp.SetProps(PropValue[] pva)
at Microsoft.Exchange.Data.Storage.MapiPropertyBag.<SetProperties>b__3(PropValue[] propValues)
at Microsoft.Exchange.Data.Storage.MapiPropertyBag.InternalSetProperties(PropertyDefinition[] propertyDefinitions, Object[] propertyValues, MapiSetProps mapiSetProps)
--- End of inner exception stack trace ---
at Microsoft.Exchange.Data.Storage.MapiPropertyBag.InternalSetProperties(PropertyDefinition[] propertyDefinitions, Object[] propertyValues, MapiSetProps mapiSetProps)
at Microsoft.Exchange.Data.Storage.StoreObjectPropertyBag.FlushSetProperties()
at Microsoft.Exchange.Data.Storage.FolderPropertyBag.SaveFolderPropertyBag(Boolean needVersionCheck)..
Exception level: 1
Exception stack trace: at Microsoft.Exchange.Data.Storage.FolderSaveResult.ToException(String exceptionMessage)
at Microsoft.Exchange.Data.Storage.SyncState.Commit(PropertyDefinition[] properties, Object[] values, Int32[] sizes)
at Microsoft.Exchange.AirSync.FolderCommand.Execute()
--- Exception end ---</Data>
</EventData>
</Event>

Hello,
Yes, it means the mailbox is corrupted. The most efficeint way is to rebuild the user's mailbox.
Thanks,
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Simon Wu
TechNet Community Support

Mail has stopped sending via exchange account after syncing with Mobile Me

Hi There,
I'm having trouble tracking down the cause of this issue, but after resetting sync data on two macs (10.6.7) neither can send emails using our work account (iPad and iPhone seem fine).
When I reply to emails for work (on a third-party hosted exchange server) I receive an error saying that it can't send and suggests choosing another server. The only server in the list is Mobile Me which has the word (offline) next to it.
1.
Should the exchange server appear in the list of available servers?
2.
It looked like Mail was trying to use mobile me to send the work emails but was failing because it rejected the address, so I deleted mobile me from the SMTP server list in an effort to force mail to use the Exchange server but no joy.
The connection doctor sucessfully connects to the exchange server so it obviously sees the connection and the exchange account is set to only use the exchange server (it appears in the dropdown but not in the edit servers list).
Has anyone else seen this - need to send a few work emails!
Any help would be much appreciated.
Cheers
Ben

Never Mind got it... I did find the answer after a bit more searching Thanks to anyone who read the message...

Exchange Mail Re-Sync Issue

One of our users out in the Far East is having an issue with this ipad where everytime he changes to a new WiFi network the Exchange mailbox reloads and re-syncs? I've seen this happen once on my iPad here in the UK but the issue is happening all the time with the aformentioned user. Has anyone heard of or seen this before?

Thanks Gyrhead.
I understand there are restrictions on the support of the devices from a policy perspective but i wouldn't imagine that this would cause any issues with the mailbox re-initializing or reloading.
Since my first post the user has wiped his device back to factory defaults and then reconfigured the native e-mail client with his exchange account. For the first couple of days he experienced no issues as he previously reported, but now the issue has started again. His exchange account is currently on Exchange 2003 and he is based in Vietnam.
Any ideas?
To re-iterate the issue. User has setup an account with the native e-mail client on the ipad connected to his exchange 2003 account. Whenever he changes to a different WiFi network, the inbox clears down (goes blank) then re-synchronizes/reloads the inbox contents!
Cheers in advance

N9 and Google contacts sync issue (via MfE)

Hi,
When syncing my Google contacts using a mail for exchange account I've come across a small problem. The problem is that only one phone number of the same type is being synced. I.e. if I have two mobile phone numbers for a contact then only the first one will be synced to my N9.
Is there a solution for this or does the N9 software need an update?

Hello. Have you tried disabling the internet connection and check if you'll see "not up-to-date" under the email? An error message will appear. Just hit 'close'. This should direct you to the settings of the email.
Now, check that all the settings are correct:
If yes, hit on the check mark. We hope this helps.

Mail vs. Exchange: sender field / sync issues

I've been using an Exchange account in Mail for Mac for several months without problems, but for the last week or so issues have been showing up. Some e-mails I receive don't correctly show the from field: there's no distinction between the sender name and e-mail address, and when I click reply the address isn't recognized. It shows up like e.g. "John Smith [email protected]", making it impossible for Mail to make out the e-mail address.
This only happens in Mail - when I open the same message on my iPhone or in OWA it appears correctly. When I reply to the message from there, Mail for Mac syncs the reply and the sender field is magically fixed.
What could cause this problem? I haven't done any updates to either my OS or Mail before this problem started.

Hi The device could be corrupted in exchange. Check out my entry below and see if it helps http://blog.theinfraguys.com/2014/04/removing-corrupt-activesync-device-from.html
Blog: Http://theinfraguys.com
Follow me at Facebook http://www.facebook.com/theinfraguys
Please remember to click “Mark as Answer” on the answer if it helps you in anyway

Exchange account contacts

My mac connects to exchange server for mail and calendar, but when I open contacts it asks for the password for the exchange account, I enter the same password for the account but it says it cannot connect, can anyone help please ??

Thanks for the help. I Have contacted the administrator to get this confirmed. I think it is this as when I try to set up the exchange account the option for contact sync does not appear.

Exchange 2010 & Ipad Sync Issues

I have a user that started having problems syncing up his Ipad to his exchange account. He has an Android that he can sync okay. He syncs the Ipad okay but the Inbox shows that he has no email. So far he is the only one in our
environment that has reported any issues. About 3 weeks ago I upgraded our exchange environment from SP1 to SP3, this weekend I updated SP3 to rollup 5 which did not fix the issue. Here are some trouble shooting steps I have tried to no avail:
Deleted partnership from Exchange
Deleted phone account from OWA
Deleted account from Ipad and readded - will sync gets message "No Mail" in Inbox
I do notice that when he re-synced no partnership showed up in Exchange or OWA
Made sure Inheritable Permissions box is checked in AD
Get-CASmailbox information matches mine, mine works fine.
I can sync okay on my Iphone, I had him use my Iphone to sync his account and he gets the same "No Mail" message.
-Hector

Hi The device could be corrupted in exchange. Check out my entry below and see if it helps http://blog.theinfraguys.com/2014/04/removing-corrupt-activesync-device-from.html
Blog: Http://theinfraguys.com
Follow me at Facebook http://www.facebook.com/theinfraguys
Please remember to click “Mark as Answer” on the answer if it helps you in anyway

Exchange account not syncing deleted emails

Hey everyone, I have an iphone 3gs, updated to 4.3.3 and use an exchange account to receive my hotmail emails on my phone without using pop (I dont like the read once style of pop). The issue Im having is usually if I delete emails from the hotmail interface online it does not delete them from my iphone. It syncs that ive read an email fine, but not that ive deleted them. This is quite annoing as i now have over 1000 emails sitting there that i really do not want to delete individually. On that, if I delete them from my iphone they are delete from online as well. Anyone have any ideas?

I wrote this article on tips for trying to rectify this issue of the Outlook 2010 client itself
http://www.bytemedev.com/outlook-2010-not-receiving-emails-while-activesynccitrix-clientowa-is/
#2 Usually does it for me.
1.) Verify network connectivity to Exchange from the machine (i.e. try pinging the box) or log into OWA.
2.) Fully Toggle Work Offline Mode.
*This means to Enable Work Offline from the Send/Receive Ribbon, shutting down Outlook (and Lync 201x as well), then launching Outlook, and then disabling Work Offline mode.
3.) Try turning it off and on again.
3.) Visit %UserProfile%\AppData\Local\Microsoft\Outlook and ensure OABs, RoamCache, ~xxxx.OST.TMP or ~xxxx.OST, are not in Read-Only mode, and avoid encrypting this folder (it isn’t Microsoft’s best practices.)
4.) Rebuild the OST by simply renaming the .OST to .OLD or some such, Outlook 2010 and Lync 201x have to be closed, then re-open Outlook 2010. This maybe needed for OST files several GBs in size. It’s very well documented and known to become unstable as size
increases.
5.) Rebuild the email profile itself by utilizing Control Panel\Mail (32-bit).
6.) Attempt a Repair of Office 2010 (Go to Programs and Features, and right click Microsoft Office 2010 click Changes).
7.) Attempt an Uninstall / Re-install of Office 2010 (you may need your product key for this!)
8.) IF you have tried all steps above, a lot of people are completely at a loss. Not me, rebuild the Windows Profile itself. It obviously has some corruption in the registry, temp cache, cache, effective credentials and what not.
9.) When all else fails, reformat! This is the equivalent to a nuclear strike though, so use the right tool for the right job.

E72 Multiple Exchange accounts (Google Sync)

I use the E72 as a business phone and syncing my email with Mail for Exchange with my company Exchange server, all works fine!
But for the personal touch i want to sync my Google Contacts and Google Calender with my E72 too. The solution given by Google is to use Mail for Exchange, but I already have a Mail for Exchange configured for my company Exchange.
Can`t I define 2 Mail for Exchange accounts?

Hi,
Unfortunately E72 email client supports only one MfE account at a time. However it's possible to use the Sync application (uses SyncML) to sync calendar and contacts from Google's servers.
Sync application can be found from Menu => Ctr.Panel => Phone => Sync and you'll have to create the sync profile manually. Instructions for profile settings can be found here:
http://www.google.com/support/mobile/bin/answer.py?hl=en&answer=98230
And as a sidenote: I haven't tested this myself, but at least in theory this should work Please let me know if this works!

IOS Exchange Account Contact Sync Issues

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