IOS iphone 3GS update - sync/backup/update fail fix for frozen Iphone

Hi
downloaded new itunes 9.2, updated iPhone software.
Result: perma fail of apple logo with empty sync bar, nothing goes.
Fix:
essentially you need to to go and restore to factory setting twice with a step of restoring an old iPhone back up and after repeating the same procedure restoring to your latest back-up.
how to fix it step by step:
- disconnect iPhone from computer
- relaunch iPhone by holding down power & home button
- close and restart itunes
- reconnect iPhone
- watch closely when iPhone reappears, click immediately on restore (before it starts another freezing sync/back up session)
- restore factory settings
- when asked if you want to back up first, click yes
- when asked if you want to restore from backup after the factory settings restore - DO NOT CHOOSE the latest backup, restore from old pre-upgrade backup, even if its a year old (you will later do another restore, and than choose your latest back-up)
- restore iPhone successfully, turn on, use
- go back to itunes, connect iPhone again, click restore to factory settings again
- do NOT back up this time
- after restore, now use latest back up from before the restore to rebuild
result: all pictures, email settings, apps are back as they were pre-perma-freeze fail.

Read the above post but having difficulty - how to fix it step by step:
disconnect iPhone from computer
relaunch iPhone by holding down power & home button
close and restart itunes
reconnect iPhone
watch closely when iPhone reappears, click immediately on restore (before it starts another freezing sync/back up session)
restore factory settings
I can get this far but do not get this option! - when asked if you want to back up first, click yes
ONly get one type of restore option! Any ideas

Similar Messages

  • IPad (iOS 4.3) not syncing. No recommended fixes work

    iPad (iOS 4.3) not syncing. No recommended fixes work.  Cant install new ios version. Cant use wifi or icloud to sync. I think the only way forward is to buy a new iPad - but don't want to lose all the books purchased, as well as the apps, on this one - any suggestions on how to save these/transfer to new device?

    If you can't use iCloud or you can't sync with iTunes, you can't backup the device or transfer the content to anywhere.
    You can download much of your purchased content again for free - and recover your apps, books, music and so on that way.
    Download previous purchases - Support - Apple
    Did you try restoring using recovery mode as on of the "recommended fixes"?
    iPad: Unable to update or restore

  • Can't restore my iPhone 3GS (w/iOS5); backup session failed.

    I'm practically at wits end, here.
    For two days I've been trying to restore my iPhone 3GS and so far, nothing. 
    The problem happened after I downloaded and updated my iPhone with iOS5.  When I tried to restore it from one of three back-ups that I had, I ran into
    that error (-50).  Managed to get passed that and tried again.  When I did, I get the message saying "iTunes could not restore the iPhone ****** because the backup session failed."
    It doesn't just do this for my most recent back up; it does this for ALL of my back-ups.  Is there any kind of fix out sure-fix for this (barring getting a new phone)?!  I think I've tried several strats that I've seen in other threads and nothing has worked.
    (btw, the comp that I'm using primarily is Windows Vista)

    *update* GOOD NEWS, EVERYONE!  Turns out that I was able to restore my phone from a back up, after two days at it!
    Unfortunately, the back up was from a year ago!  At this point in time, I'm just glad to have my contacts back, though I feel that now would be be best to make sure I keep backing up my phone to make sure this doesn't happen again o.O

  • IOS 4.2 update failed with error 1604..

    Heyy I updated my iphone 3GS with IOS 4.2.. But finally it gave me error message saying Update failed due to error 1604. I restored my phone but how to get rid of this issue..Any help is appreciated.

    http://support.apple.com/kb/ts1275

  • IOS 6 ITunes Update Failed.

    I have updated my IPhone 4 with IOS 6 and now am trying to update my ITunes. I go through the process of the ITunes update and I eventually get to the point where I must install and restart ITunes to complete the update, but it tells me that the app "Software update" failed to close. When I try to Force Quit this app it is not on the list of open applications.
    Just wondering if anyone knows how to fix this or if I am just missing a huge step.
    Thanks

    First, turn off or disable all security software on your computer...anti-virus & firewalls. Then, turn your phone off & force it into recovery mode:
    Then, leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.

  • IOS 7 Software Update Failed

    Software Update Failed - An error occurred downloading iOS 7.0 Message.

    After retrying 8-10 times, the process seems to be going ahead as it should. 
    Updating my iPad 3 OTA; past "Downloading" (where previous failures occurred accompanied by the error "Software Update Failed: An error occurred downloading iOS 7.0") and now in final stages of "Preparing Update...".  No changes were made to iPad configuration, to network, etc. in between retries. 
    Also, continually received errors downloading iTunes 11.1 for Windows but after a similar number of retries was successful at this as well.
    It would seem that the widespread prognosis of high server load has merit.  As in life, a bit of patience applied goes a long way.  Keep trying, jackh003; soon the memories of primitive iOS6 will be behind you as you explore iOS 7.

  • Update failed looking for Status.msi

    I recently downloaded and attempted to install an update to improve USB connectivity for my C6280 All-In-One printer.  The update failed because something called Status.msi could not be located.
    Now, everytime I start my computer an Windows installation box pops-up still looking for Status.msi.  I have to cancel it 15-20 times before it fianally stops popping up.
    I tried to get help fron the HP on-line chat techs but the one I got was absolutely worthless.  It was obvious he never understood what the problem was.
    I am not overly endowed with in-depth computer knowledge so any sugggestions need to be on as simple a level as possible.
    I am using a Dell Dimension C521 with Vista Home Premium.  My printer is a Photosmart C6280 All-in-one.
    At this point I would be happy to just get the installation box to quit popping up. 
    Thanks in advance.

    Insert the installation cd for your printer. Now in the CD contents, open the location setup\status, now right click on Status.msi and click on repair. It may ask you to restart the PC.
     If this doesn't work, then when you get the "installation box", then click on the Browse button and locate the status.msi file on the CD in the same location, and the box shouldnt reappear.
    Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
    Click on the BLUE KUDOS button on the left to say "Thanks"
    I am an ex-HP Employee.

  • Ipad2 ios 7.02 update fails to install?

    Hi all. Tried installing ios7.02, but it fails to install. The ipad downloads the update and reboots to apply it. The progress bar gets approx 10% through, then stops. About 2 or so minutes later the ipad reboots but the update has not applied. It seems like a timeout is reached?
    Have attempted this 4 times with same result each time.
    Iphone4 updated fine.
    Any suggestions, or anyone else struck this on ipad 2, wifi, 64GB.
    Thanks.

    iPad2 update to ios7.02 after hitting the button and downloading and installing it crashed with Unknown error (-1). Disappered from iTunes. I quitted and started iTunes and it said factory restore mode or cancel. Great options, really...
    I did the factory restore. The iPad started, I hit the restore from backup, it started again, some settings (as for a brand new machine, ...). First look - awful new icons but who cares for that.
    Now I'm waiting for the apps to get loaded and I do have kids and they use a lot of them (like 179 or so).
    I could imagine what a crisis this evening will be because the Asphalt 8 cars will start from scratch and my son opened the 4th season last night... and that is if it actually works.
    I already see that the other game they love is no longer working - a Montessori board with numbers and I paid for it... And my guess is a lot of other things are going to be in that state.
    My iPhone won't be updated soon - sorry Apple.
    Now instead of doing useful things I'm dedicating my time for the next couple of days to recovering what you've messed  and my kids will just cry for every thing that is not working. I just wish you were in my shoes listening to those screams.

  • IOS 7.3 update fails repeatedly?

    I know I'm a bit late to installing this.... But I've tried a few times now, and the download repeatedly fails half way through.
    I've read that you can download via iTunes to resolve this problem, but for some reason my PC is now failing to recognise my iPhone when plugged in (even though it beeps / charges).
    I've gone through all of Apple's support page about the connectivity issue and have reached a blank.
    I don't know whether this is an error with my phone itself, or if it's just unstable because I've not been able to do the iOS update?
    Either way, I'm out of warranty, so Apple *helpfully* won't give me any advice without a £25 charge.
    Please help!

    I've gone through all of Apple's support page about the connectivity issue and have reached a blank.
    Without being specific about what you tried, there's no way for anyone here to know exactly what you read or tried. Be sure to do everything in this support article, including Apple Mobile Device Support, Service, and USB driver sections
    iPhone not recognized in iTunes for Windows
    FYI, there is no iOS 7.3.  You want iOS 7.0.3, right?

  • Update Failed: AIR for Apple iOS support

    While Updating my Flash Builder 4.5 to 4.5.1, and 2 other updates, one being the AIR for Apple iOS support.
    When I try installing the update for the iOS support, I get the message: Update is not applicable. Error Code: U44M1P28

    Trying to figure out another solution, I uninstalled Flash Builder 4.5 Premium, to install a new full version of 4.5.1 from Adobe's website.
    While Installing, I get the following message which showed me exactly where my problem is... I have a prereleased version of AIR for Apple iOS Support.
    The Question is... How do I uninstall the prerelease version of AIR for Apple iOS Support? I uninstalled FB4.5, and I removed the remaining folder after installation that was in Flash Builder 4.5 that was in Utilities. though, I still get the message above...
    Any idea on how to Uninstall a Prerelease version of AIR for Apple iOS Support?! No where to be found online.

  • Web Browsers connect to internet, software update fails, pop for mail fails

    A few days ago I was not able to pop my mail down to my mac from Cox and gmail they both failed to connect. Then i tried os x software up date and it says i am not connected to the internet. Itunes will not update pod casts either. Yahoo chat wont load either. There must be a port blocked or something in the OS on this mac. Proxies are at not set, fire walI is not on. I tried deleting network prefs, and some others i found in other posts. None of this worked. Safari works fine. All my other computers, pc's and mac's work fine through the same router and cable modem. I am about ready to format and reinstall OS X. Any ideas before i go to this extreme.....
    oh i just found it little snitch was blocking ports... so i learned something tonight

    Hi Ron, and a warm welcome to the forums!
    Good work!

  • IPad 1 activation issue with iOS 5.1 update - any fixes?

    Tried to update my iPad 1 over WiFi to iOS 5.1 this morning.  I get a message:
    "iPad could not be activated because activation servier is termporarily unavailable.  Try connecting your iPad to iTunes to activate it, or try again in a couple minutes"
    No luck - I've tried all day.  When connecting direclty to may iMac, I get an iTunes message stating that it cannot recognize the contents of the iPad and suggests a full factory restore (which I want to avoid unless no other option is available).  iTunes does recognize that the iPad has OS 5.1 installed, however.  I've tried a few tricks I've seen posted (such as changing the DNS #), but nothing works to "activate" it.   I don't ever recall needing to "activate" an iPad with the previous updates - only after initial purchase.
    If anyone has the same problem, and has found a fix, I'd appreciate the help.  Thanks.

    Thanks - I hadn't tried that earlier (had only tried the red slider shutdown).   The problem, however, still persists (states activation server is termporarily unavailable).
    After two days of not being able to use the iPad, I"m about to break down and try restoring to factory conditions......  I hope that works.

  • Freeze...Latest IOS update PDF fix has frozen my phone

    Any ideas?

    OK....fixed it.  It was actually my fault (didn't read the fine print)   Can't have Wi-FI sync installed on you mac.
    Go here to download uninstaller - http://getwifisync.com/
    Thanks

  • 10.5.7 Update Possible Fix for Mail and Safari crash

    Hi all,
    I'm far from a computer whiz, but I've had both my MBP and my MacMini go kaput within 12 hours of each other from what had to be 10.5.7 update. I did the software update install on both without backup :0(
    Anyhoo, I was experiencing same problems as many on the boards. Mail would crash, Safari would crash, etc. Spent three hours and two minutes on phone with Apple Care. Not overly helpful but they tried.
    Ended up creating a new user and migrating data. Took the better part of a day. I do not recommend! Downloading whole installer kind of daunting as I am in Saudi Arabia where internet can be...sketchy...
    I found this post below here and it fixed everything on my Mini. I'm not guaranteeing anything, but it sure helped me. You may want to try it if everything else is not working...
    Props to rwtroxel!
    Posts: 2
    Registered: 6/26/09
    Re: Mail 3.6 crash
    Posted: Jun 26, 2009 12:22 PM
    I think I figured it out. Deleted "Internet Plug-Ins/JavaPluginCocoa.bundle" and everything now works.

    Problems arising right after installing a system update are usually the result of the problem already being there, or some filesystem corruption that should have been fixed first, or not having installed the update properly (e.g. applications running while installing it), or having ignored Apple’s “Important: Please read before installing” warnings, etc.
    Quit all the applications and verify/repair the startup disk (not just permissions), as described here:
    The Repair functions of Disk Utility: what's it all about?
    After having fixed all the filesystem issues, if any, if you’ve installed Safari 3 Beta, uninstall that first, then reinstall the Combo Update for the type of computer and the version of Mac OS X you’re using, unless this is the version of Mac OS X that came with the computer:
    About the Mac OS X 10.4.10 Combo Update
    Mac OS X 10.4.10 Combo Update for PowerPC
    Mac OS X 10.4.10 Combo Update for Intel
    After installing the Combo Update, the computer may restart twice and the first restart may take several minutes. This is normal.
    If you installed the latest Security Update, you may need to reinstall that as well:
    Security Update 2007-006 (Universal)
    Take a look at the following articles for guidelines on how to properly install system updates:
    Troubleshooting installation and software updates
    Installing software updates
    Basically, you should verify/repair the startup disk and back up before installing the update, no applications should be running while installing it, and you may experience unexpected results if you have third-party system software modifications (not normal applications) installed.
    BTW, please update the Operating System field on your My Settings’s profile (and click Save), so that the version of Mac OS X you’re running now automatically appears in all your posts and not just in some of them.

  • CS6.0.2 Update No Fix For AVCHD Spanned Clips - Workarounds?

    While I try to avoid Spanned Clips as much as possible due to a history with Premiere importing them, for event coverage we still get them and I just can't figure out how to make them work in Premeire CS6 on OS X. I see lots of posts about this and would like to know if there is a fix that does not require purchasing another product (like MTS Merge $35).
    We are using AVCHD footage from Pansonic cameras and if it spanned, the sound will be missing for much or all or the clip.
    I have tried using the Media Browser to import the entire AVCHD folder.
    I have tried using Panasonics AVCHD Viewer application to import the footage (switches wrapper to .mt2s instead of .mts).
    I have tried transcoding to new codec (Quicktime and VLC will play the MTS file correctly but output loses audio sync).
    Ugh, this is terrible. Has anyone else found a workaround?

    Unfortunately this is not a spanned clip problem with Adobe or Panasonic. This issue does come up from time to time.
    Be sure when you pull the card from your camcorder, you LOCK IT immediately. Then it becomes impossible to change anything on the card purposely or inadvertantly (and as you are aware, changing anything - structure, file names, ANYTHING - on the card will blow the whole operation, so locking it is perfect). Also, sometimes Mac users have problems when they fail to lock their cards, because Mac OS immediately starts writing files to the card if it's not locked.
    When you're using the Media Browser in PPro, be certain that you are viewing the clips in AVCHD mode (there's a dropdown option for this right there in the Media Browser). If you're importing individual clips from a single continuous recording, you're NOT in AVCHD mode, and this will always cause the problem you are describing.
    I don't mean to lay this out as "you're doing it wrong" but unfortunately this is all very well documented at this point, and whenever there is a problem with spanned clips, it is 100% of the time due to a user that renamed something, moved files, or otherwise didn't follow the complete rules of AVCHD management. I don't normally use a term like 100% (tend to prefer 99.9%) but I say 100% because it is absolute in this case.

Maybe you are looking for

  • Doubt in select statement

    Hi : How can i join aufnr , arbei , ismnw since there is no common key field between arbei and aufnr , ismnw. I am able to join aufnr and ismnw based on aufnr, because im trying to pull data based on aufnr , but when i went to se84 and tried to chk t

  • 2 different itunes accounts, one iPad

    Is there a way to download content from 2 different itunes accounts onto the same ipad?  I use mine for both school work and personal use.

  • PO not created automatically after creation and approval of SC

    Hi all, We are using SRM7.0 Extended Classic Scenario. We are able to create Shopping Cart successfully. For items where a source of supply is not supplied, the Shopping Cart goes through the approval process and then into the sourcing Cockpit. But f

  • Compile/Run application when required ActiveX is absent

     We are using LV 6.02. Our program uses MS Office ActiveX components. To access ActiveX we have created few SubVIs. Here are two questions:  1. We have proper Office version installed only on one of developer's PCs. Is there any way we can compile EX

  • Memory management - Data area

    Hi, I need to define a data area with 65 channels and a channel length of 10000000. With different configurations DIAdem shows up the following error messages: 1-The defined area is too large for this computer to reboot 2-Numeric value out of valid r