IOS issue 4005 error Iphone 5 HELP!!

I have had my phone a while and its been working great.  I was using the phone in IOS7 and again no issues.  I have updated to IOS 8 and now it keeps telling me to connect to Itunes and when I do I get an error message with code 4005.
I took the phone to an apple guru and the respose was an absolute joke.  They are trying to tell me that (even tho the phone worked perfectly before the update) the IOS update has detected a hardware fault and will not restart.  They are then saying i need to pay them £200 to get a new Iphone 5!!!!!  Sorry Apple send an update which they recommend you do and then it renders your phone useless, then I have to shell out £200 to get a new phone!!!!
Can anyone help me with this error message and how to fix it cause Apple and their staff have been useless!!  Dont think i will be staying with Apple come updgrade time.  Total Joke.

thanks for the suggestions, i tried the ideas you suggested but i dont even get a camera showing for the rear camera, i also noticed the torchlight no longer works.  i did all the steps but no luck.
So I took my camera to the genius bar this weekend as well as walking through various steps with the apple guys in ohio support over the net. 
With the guys at the genius bar, after i insisted that it must be software as the rear camera stopped working only after the softwre update, they continued to assure me it was hardware and talked me into letting them replace the camera,  they then took it to the back and tried fixing a camera and 30 minutes later came out and said the rear camera is no longer being detected and wanted me to replace the motherboard for yet more money.  im glad they didnt charge me for the new camera though as it still didnt work.
anyway the motherboard idea i rejected as it was just 2 months out of warranty and had only stopped working the day after the release of 7.0.2, so im going to wait until the next few releases to see what happens, as i dont believe for a second its hardware.  i expected a stock answer from apple and its exactly what i got even after my explanation of how it was working the day before the release.  not overly impressed with the whole process.
i wanted to back down to 7.0.1 to confirm the camera still works but they said no chance so i cant even see if it still works ouside 7.0.2.  anyway will update if i get any further progress.

Similar Messages

  • TS3694 4005. error iphone 5 restore time

    hello hai i have iphone 5 new os 7 update all iphone error coming difrent error
    what the solution

    From the article that your statement was posted from:
    Check for hardware issues
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
    Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.

  • Ios 5 3194 error plzz help

    hey ho can help me to fix the error or its apple crowed servers ?

    I had this same problem when helping a friend download it to his iPhone. I switched to his wife's computer and it downloaded fine. So you might want to try to download the update from another computer.

  • My dear during i update my iphone 4s 16 giga  to ios 7 itis not responde and error 4005  wasfound please help me

    dear sir during updating my iphone 4s 16 giga error 4005 found please help me

    http://lmgtfy.com/?q=iPhone+error+code+4005

  • I tried to install the new iOs 7 on my iphone 4, but it wasn't completed (showing error 4005). Now, my iphone is stuck on the itunes' logo with the usb cord, and I can't use my phone. And itunes doesn't detect my iphone when I connect it on my computer.

    Hi everyone! I tried to install the new iOs 7 on my iphone 4, but it wasn't completed (showing error 4005). Now, my iphone is stuck on the itunes' logo with the usb cord, and I can't use my phone. And itunes doesn't detect my iphone when I connect it on my computer, so I can't put it in recovery mode or someting like that... What can I do?? I tried everything they tell me to do in the apple support but nothing seems to work. Thank you!

    No problem, glad to help!
    Update: my PC USB hub was connected to a USB 3 port, I connected the 30 pin cable directly to my PC, And the restore worked just fine. Restored phone from iCloud backup and seems to be working fine.

  • Halo, i hav an ipad2 version 4.3.5. now i went for updating it and while updating it shows error 4005. Pls help me in fixing this issue

    halo, iam using an ipad 2 and it was in version 4.3.5. Thought of updating it and went for it. While updating it shows error 4005 and i couldnt fix it. Can some one help me to fix this issue.

    You've tried the other things on those pages e.g. tried a different USB port on your computer and a different cable, tried the other pages that the first link
    If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
    If you checked your connections and are still seeing the error message, check for hardware issues.
    Check for hardware issues
    Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.
    Do you have a different computer that you could try ?
    If you continue to see error 4005, 4013, or 4014 when you restore your device, contact Apple for support.

  • While updating my iphone 3gs i always get a message that an error occured downloading iOS 5.1.1. plz help me, while updating my iphone 3gs i always get a message that an error occured downloading iOS 5.1.1. plz help me

    while updating my iphone 3gs i always get a message that an error occured downloading iOS 5.1.1. plz help me, while updating my iphone 3gs i always get a message that an error occured downloading iOS 5.1.1. plz help me

    We dont know yet if he is doing it from the phone itself!
    If you do from the phone try from iTunes and vice versa.

  • Hi, i installed ios 5 for my iphone 4 and the camera function on lock screen was on the first few days , now it doesn't show the lock screen . is there any change i can do . Pls help me to solve the issue.

    hi, i installed ios 5 for my iphone 4 and the camera function on lock screen was on the first few days , now it doesn't show the lock screen . is there any change i can do . Pls help me to solve the issue.

    nishaadp wrote:
    ... it stucks with the apple logo ,  nothing works. Is anything i can do?
    See Here for
    Frozen or unresponsive iPhone

  • I recently started using iPhone 4S. But I can't make messaging to anyone. It is updated to iOS 6. Everytime I send message, it shows me message is not delivered! Is it an issue with all iPhone 4S, iOS 6?? Help me! Thanks in advance !! :)

    I recently started using iPhone 4S. But I can't make messaging to anyone. It is updated to iOS 6. Everytime I send message, it shows me message is not delivered! Is it an issue with all iPhone 4S, iOS 6?? Help me! Thanks in advance !!

    Try resetting your phone by holding down the home and off button until the apple symbol comes up. Then if still doing, restore your phone in itunes from your backup.

  • After i installed ios 7 in my iPhone 4s and I got problem to login into my icloud account. There is a message appear and said  "the operation couldn't be completed (com.apple.appleaccount error 403)" can you help me ? how can i fix this problem ? iPhone 4

    After i installed ios 7 in my iPhone 4s and I got problem to login into my icloud account.
    There is a message appear and said  "the operation couldn't be completed (com.apple.appleaccount error 403)"
    can you help me ? how can i fix this problem ?
    iPhone 4, iOS 7
    iPhone 4S, iOS 7, (com.apple.appleaccount error 403)"

    Error: com.apple.appleaccount error 403
    Recreate Error: On a Iphone/Ipad device that has "already" created the maximum of 3 per device Apple limit of ICloud account creation attempt to create or login to ICloud service tab in Settings. You will be presented with "com.apple.appleaccount error 403" which does not tell the laymen anything useful.
    Cause: IOS 7 reports a "best guess" error instead of detailed error explanation.
    How To Resolve Error: Find a device that has not been used to create an ICloud account the maximum 3 times and use it to create the ICloud account by logging into the Settings/ICloud tab with the Apple ID you want a ICloud account created for.
    Keep in mind this will use up one of the three lifetime allowed ICloud account creations allowed by Apple on that device.
    Also per support: If an existing account is logged into the ICloud service. A. Backup phone using iTunes on a mac/pc. B. At bottome of Settings/ICloud Delete the account "AND" all the user date from the phone. It will offer the Delete all data option. The reason for Deletion(and is why we backed up on a pc vs. the cloud) is when you create the new ICloud account it will backup all of the Device owners information to the wrong persons account.
    Once you have created the new ICloud account log into that account on device that was presenting error: "com.apple.appleaccount error 403" it should allow the ICloud login.
    Once you have verified the "device with error" is ICloud functional delete the ICloud account from the device used to seed the ICloud account and delete again all user data from cloud. Restore the recently created mac/pc Itunes locally created backup to the phone and then go to Settings/ICloud and login with the device owners Apple ID and password and verify your backup to the ICloud settings and Eureka! your done.
    It took less time to do that for me to type this lol.

  • IPhone 5. Saying 4005 error

    MY iPhone 5 is saying error 4005 when I try and reset just got theirked iTunes. Logo on the screen

    Hi Jaywal80,
    Thanks for the question. If I understand correctly, you are trying to restore iOS and got a 4005 error. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
    iOS: Restore errors 4005, 4013, and 4014 - Apple Support
    iOS: Not responding or does not turn on - Apple Support
    Thanks for using Apple Support Communities.
    Have a great day,
    Mario

  • My iphone 4s wont turn on with out being pluged in and when i unplug it it dies instantly i pluged it in put it in dfu mode and tried to restore it hoping it might help but its stuck in dfu and has restore error 21 help!!!

    my iphone 4s wont turn on with out being pluged in and when i unplug it it dies instantly i pluged it in put it in dfu mode and tried to restore it hoping it might help but its stuck in dfu and has restore error 21 help!!!

    Hey jestinsinclairr,
    Thanks for using Apple Support Communities.
    After reviewing your post, it sounds like you had one issue and then got a second trying to resolve the first. A frustrating situation for sure. The first article linked has what to do if it is not powering on unless plugged in. The second article addresses the error you are receiving when trying to restore.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Resolve iOS update and restore errors
    http://support.apple.com/kb/TS3694#10
    Check for hardware issues
    Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
    Have a nice day,
    Mario

  • I am not able to update my iphone 4 ,when ever i tried to update it its show 1309 error...and at times 9006 error ,please help me ..

    i am not able to update my iphone 4 ,when ever i tried to update it its show 1309 error...and at times 9006 error ,please help me ..

    Hey alkarim2008,
    If you are having an issue with being unable to update or restore your iPhone, I would suggest that you troubleshoot using the steps in this article - 
    Resolve iOS update and restore errors in iTunes - Apple Support
    Thanks for using Apple Support Communities.
    Happy computing,
    Brett L 

  • Unable to restore iPhone 5S with iOS 8.2 (Error -1)

    Unable to restore iPhone 5S with iOS 8.2 (Error -1)
    I tried to install previous versions 8.0 and 7.0.3, it returns another error.
    I tried with iTunes 12.1.1.4 and 11.2
    Even in DFU mode its giving the same error.

    Hey BBRemoshan,
    Thanks for the question. If I understand correctly, you are trying to restore the iPhone and are getting errors. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
    Resolve iOS update and restore errors in iTunes - Apple Support
    Get help with iOS update and restore errors - Apple Support
    Thanks for using Apple Support Communities.
    Have a good one,
    Mario

  • Error downloading ios 6.1.6 iphone 3gs

    i tried to install software update ios 6.1.6 for my iphone 3gs(8gb), but as it reached the completion of the update it displays "an error downloading ios 6.1.6". i tried it many times to download, but it always display the same message.
    pls can anyone help me solve this problem.
    thanks

    Hey insikwakang,
    Thanks for the question. I understand that you are experiencing issues updating your iPhone 3GS. The following resource may provide a solution:
    If you can't update or restore your iOS device
    http://support.apple.com/kb/HT1808
    Thanks,
    Matt M.

Maybe you are looking for