IOS not updating play count. What's up with that?
The play count on iTunes does not seem to be functioning correctly. Anybody else experiencing this or have some suggestions on how to fix this?
The play count updates fine but only when I am playing it directly from my computer or streaming it with "Home Sharing". When I listen to a song on my iPhone 5s, iPad 3, or iPhone 4 (had it laying around so used it as a test) it does not increase the play count on my computer once I sync the device. I always make sure that I am running the most up to date software so that is not the problem.
I'm running:
iTunes: 11.1.5
iPhone 5s: 7.1
iPad 2: 7.1
iPhone 4: 7.0 (only device not completely up to date)
This has become a bit frustrating for me.
Has anybody else experience this or know how to solve it?
Thanks,
Michael
Way late replying to this, but I've found the syncing of play counts to be very unreliable. It does sometimes happen - as best I can tell, what makes a difference is syncing twice. The first time often doesn't do much; the second time syncs information over.
Details: I don't have iTunes Match turned on; I only sync manually, with a cable. I turned off wireless sync a couple of years ago because it seemed to be even more flaky.
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