IOS Publishing ERROR ITMS-9000

I'm really stressed out now with my error on publishing. I'm encountering these error. I've searched about this and tried all the possible solutions such as:
Checking all the Provisioning Profiles. (Even deleting and creating new Distribution Profile)
Comparing the Product Name to iTunes Connect.
Changing the architecture.
Here are my errors:
I need your help guys.
Thanks. Cheers!

You are in the wrong forun:
Go here: https://discussions.apple.com/community/ibooks_author/creating_books_for_ibooks_ store

Similar Messages

  • Error ITMS-9000: Invalid Segment Alignment

    Hello everyone,
    This is my first time submitting an app to the app store.  I've done ad-hoc distribution before, but my client needs this app on close to a thousand of their iPads, and they have corporate offices everywhere, so B2B is the way I have to go.
    Everything is built and tested and works fine. Certificates and Provisioning Profiles are all fine. I am at the last possible step and when I go to submit the .ipa file in Application Loader 3.0, I can't shake this message...
    ERROR ITMS-9000: "Invalid Segment Alignment. This app does not have the proper segment alignment and should be rebuilt with the latest version of Xcode. Please contact Developer Technical Support if you need further assistance."
    Here's the details...
    The app was built in Adobe Flash CC 2014 using AIR for IOS 14.0. I used my PC for the actual building/publishing of the app and then transferred the .ipa file to my Macbook when I tested it and everything was finalized by the client.  Application loader will not let me deliver the app to iTunes connect for submission.  I keep getting this error.
    I've tried everything I can think of.  I've installed Flash CC on my Macbook and tried publishing again.  All the Certificates and Provisioning Profiles were made and downloaded on the Macbook.  I've tried submitting .ipas that were published in AIR for IOS 14.0 and 13.0.  I've tried uninstalling xCode 6 and Application Loader 3 and using older versions.  So far, nothing has worked.
    Has this happened to anyone else?  I'm really in a jam here.  My client needs their app and I can't fix this last issue.  It's very difficult because Adobe Customer Support says that the problem is Apple's Application Loader since the app works fine and distributes without problem ad-hoc.  Apple Customer Support says they can't help either, since the app was built in a 3rd party software and not in xCode.  If anyone can point me in the right direction, that would be amazing.
    Thanks,
    Lee

    There's a huge issue with this on Adobe's developer forums.
    This issue is happening to people everywhere, and it's only been happening for about 20 days or so.  Before that Flash CC apps uploaded fine.
    There is a successful workaround to the problem that a couple of guys came up with, but it's all terminal coding kind of stuff, and that's miles beyond my comprehension.  That kind of coding is way past me, which is why I built it using Flash to begin with, because Action Script is simple.  It would take me longer to figure out the work around that it did for me to build the app itself. lol
    Any other ideas???

  • ERROR ITMS-9000: "index_split_000.html(257): attribute "name" not allowed here; expected attribute "accesskey", "charset", "class", "coords", "dir", "href", "hreflang", "id", "rel", "rev", "shape", "style", "tabindex", "target", "title", "type" or "xml:la

    I have all these errors, can anyone help with this all means? trying to get my book published in iBooks. Nedd your help. Thanks, Jo
    ERROR ITMS-9000: "index_split_000.html(257): attribute "name" not allowed here; expected attribute "accesskey", "charset", "class", "coords", "dir", "href", "hreflang", "id", "rel", "rev", "shape", "style", "tabindex", "target", "title", "type" or "xml:lang"" at Book (MZItmspBookPackage)
    Use of the block quote element can cause ePubecheck to give the error "text not allowed here".  Text must not be alone inside of a body tag and if it is not enclosed in some other block level tag, this may lead to the error you are receiving.  

    I have all these errors, can anyone help with this all means? trying to get my book published in iBooks. Nedd your help. Thanks, Jo
    ERROR ITMS-9000: "index_split_000.html(257): attribute "name" not allowed here; expected attribute "accesskey", "charset", "class", "coords", "dir", "href", "hreflang", "id", "rel", "rev", "shape", "style", "tabindex", "target", "title", "type" or "xml:lang"" at Book (MZItmspBookPackage)
    Use of the block quote element can cause ePubecheck to give the error "text not allowed here".  Text must not be alone inside of a body tag and if it is not enclosed in some other block level tag, this may lead to the error you are receiving.  

  • ERROR ITMS-9000: "File given does not match type JPEG ... Image is likely corrupt

    Hi ALl,
    On compliing my book  get these errors with ITunes producer...I've resaved the files out with photoshop and they seems fine?
    Package Summary:
    1 package(s) were not uploaded because they had problems:
              /Users/Umran/Music/iTunes Producer/Playlists/9780957408654.itmsp - Error Messages:
                        Apple's web service operation was not successful
                        Unable to authenticate the package: 9780957408654.itmsp
                        ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues: ; Error=com.apple.jingle.leghorn.fileformat.ValidationError@1cf629f[userString=An unknown error occured while parsing. Image is likely corrupt.  Exception message: null]" at Book (MZItmspBookPackage)
                        ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues: ; Error=com.apple.jingle.leghorn.fileformat.ValidationError@1801285[userString=We reached the end of the file before we expected. Image is likely corrupt]" at Book (MZItmspBookPackage)
                        ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues: ; Error=com.apple.jingle.leghorn.fileformat.ValidationError@1e056e9[userString=We reached the end of the file before we expected. Image is likely corrupt]" at Book (MZItmspBookPackage)
                        ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues: ; Error=com.apple.jingle.leghorn.fileformat.ValidationError@11d58e0[userString=We reached the end of the file before we expected. Image is likely corrupt]" at Book (MZItmspBookPackage)
                        ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues: ; Error=com.apple.jingle.leghorn.fileformat.ValidationError@127c00e[userString=We reached the end of the file before we expected. Image is likely corrupt]" at Book (MZItmspBookPackage)
                        ERROR ITMS-5107: "VirtualLandscapesTheModernEra20002012.epub: Fixed-layout books must supply a text or bodymatter starting location in the guide." at Book (MZItmspBookPackage)
    Any advice??? Hope someone can help!

    iBookstore Publisher Support send me a fast response email which included some helpful info:
    Please make sure that all image files inside the ePub end with one of the following: ".tif", ".jpg", or ".png" and that the file itself matches the file extension type. To check if the image file matches the file extension type, please right click on the image then select "Get Info". Once the info tab appears, please make sure that the file extension type of the image file matches the "Kind" found under "General".
    For further information regarding embedded images, please refer to the iBookstore Asset Guide, which is available for download in the Deliver Your Content module in iTunes Connect.
    And they INCLUDED THE TRANSPORTER LOG (!), the log generated by iTunes Producer as it tries to upload a book. We were able to search for the Validation Error # within the log and find out which image Producer was trying to upload when it encountered an error. Turns out the problem was a corrupted screenshot jpeg.
    Grateful!

  • ERROR ITMS-9000 with remote MP4 video

    Hello,
    We have created an ePub and we are trying to publish it with iTunes Producer. The book contains embeded videos. The videos are not included in the ebook but hosted remotely since they total 1.5 GB and we need to mantain the ebook size very small.
    When we try to upload the epub file, we get the following error from iTunes Producer :
    ERROR ITMS-9000: "Error Parsing file /OEBPS/http://www.ourwebsite.com/ebookname/videos/video.mp4" at Book (MZltmspBookPackage)
    Any suggestion on how to solve this problem ?
    Thank you

    Hi. Me too, I have the same problem. Did you solve it?
    The epub is validate with epubcheck, it is also possible to read it with iPad, watching regularly the videos, but apple store doesn't approve it.
    Is there anybody who can help?
    Thanks

  • ERROR ITMS-9000 "File given does not match type JPEG....

    I'm trying to upload our iBook. I first did an export outside of publish, then did publish and reloaded everything under the .itmsp file publish created. About 10 minutes into the upload, I received a message that read:
    1 Apple's web service operation was not successful.
    2 Unable to authenticate the package ISBN#...:itmsp
    3: ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues:
    Error=com.apple.jingle.leghorn.fileformat.ValidationError@387eb9b2[userString=Th is file does not start with a start of image marker.] at Book (MZitmspBookPackage)
    4 ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues:
    Error=com.apple.jingle.leghorn.fileformat.ValidationError@6bad662[userString=Thi s file does not start with a start of image marker.] at Book (MZitmspBookPackage)
    5 ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues:
    Error=com.apple.jingle.leghorn.fileformat.ValidationError@450fcee3[userString=Th is file does not start with a start of image marker.] at Book (MZitmspBookPackage)
    6 ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues:
    Error=com.apple.jingle.leghorn.fileformat.ValidationError@69c736ea[userString=Th is file does not start with a start of image marker.] at Book (MZitmspBookPackage)
    7 ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues:
    Error=com.apple.jingle.leghorn.fileformat.ValidationError@15e672e7[userString=Th is file does not start with a start of image marker.] at Book (MZitmspBookPackage)
    8 ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues:
    Error=com.apple.jingle.leghorn.fileformat.ValidationError@4c812a6ec[userString=T his file does not start with a start of image marker.] at Book (MZitmspBookPackage)
    9ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues:
    Error=com.apple.jingle.leghorn.fileformat.ValidationError@54180fd6[userString=Th is file does not start with a start of image marker.] at Book (MZitmspBookPackage)
    Any suggestions would be greatly appreciated.

    I had done screen shots on the iPad and then emailed them to my Mac. I then worked to cut the black bar off the top, but some how Photoshop wasn't saving them correctly. I couldn't even reopen them in PS. So, I downloaded them again, went back in, saved them as .jpegs and then reuploaded.  That solved it.  It was quite bizarre. 
    Now trying to get the description listing right in the iBookstore.
    I wrote the piece out, I thought in TextEdit.  Then pasted it into the box in iTunesProducer. When I was getting the error message above, it also was saying that there's a 4,000-character limit. So, I copied it into Pages and did a character count and saw 3,887.  I still had to cut about 500 chactacters out.  Support responded and said I was still very close to the limit, so I don't know what it was they were counting. My Pages counter said it was close to 3,300....
    My problem now is that they have bullet points on lines with no text now.  They've fixed it from how it was first diplaying.  So, I'm trying to get that cleaned up.  It's their fault, but it looks like me, the publisher, is the one who is clueless......
    Here's the link to our iBook!
    http://itunes.apple.com/us/book/2012-science-prophecy-ancient/id555557425?mt=11

  • Error ITMS-9000 - iBooks delivery

    Hello everybody.
    I have made a ebook, that i want to publish to iBooks store.
    I have made the ebook in Pages.
    When i try to to publish the epub to iBooks store with iTunes Producer i get the error ITMS-9000.
    I have some pictures in my ebook.
    What shoud i do?

    It looks like a possible encoding problem.  You should try making sure that the path of those files does NOT include any words with accented characters in them, like Sk?rmbillede appears to be.  Also no spaces probably.

  • ERROR ITMS-9000: Missing Code Signing Entitlements when adding app to Apple App Store

    My client is getting the following error when sending my app (compiled in Flash Pro CC 2014 with AIR SDK 15.0.0.356) to the Apple app store:
    ERROR ITMS-9000: "Missing Code Signing Entitlements. No entitlements found in bundle
    'com.xxxxxx.xx.xxx' for excutable 'payload/xxxxx.app./xxxx'.""
    He is saying that I need to send them the entitlements file.
    I can't find out any information about this with regards to Adobe Air compiled iOS apps, apart from this old post:
    Adding iOS entitlements to AIR apps
    which states that 'the packager configures the entitlements file '
    Can anyone explain what might be missing here?
    Thanks,
    Alan.

    It looks as if this problem is solved by doing step 2 from here:
    http://dev.mlsdigital.net/posts/how-to-resign-an-ios-app-from-external-developers/
    It basically states that the client needs to produce the entitlements file and lists the following that the client will provide themselves:
    A “Mobile Provisioning Profile”
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    An “iOS Distribution Certificate”
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    Hope this helps someone. We've run into quite a few problems trying to get the Flash Air compiled App to both enterprise and Apple Store as it can't come from us (the developers) it has to be signed and delivered from the client.

  • Error itms-9000: files not listed in the opf manifest .ibooks:/OPS/assets/widgets/???????????????.dae

    I try to publish my book create with ibooks author( with publish button) and in delivery(using itunes producer) process a itms-9000 errror cancel the whole thing. To be accurate a big list of itms-9000 errors which contains the message:
    ERROR ITMS-9000:  (name of my file).ibooks: the book asset contains files not listed in the OPF manifest: (name of my file).ibooks:/OPS/assets/widgets/?????????-1/???????.c3d or dae or jpg.
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    Hello Fellow iBook Authors!
    Today I received the same error that you all have been discussing.  I tried selecting the DRM
    and this did not work for me, though I'm glad it did for some.  Here's what I did as a work-around. . .
    Since iBooks Author did not have a problem with Videos, I simply used one of my video programs, ScreenFlow to turn the audio into a video file m4v.  I added an image and extended the length or timing of the image to span the length of the audio file.  Then exported as an .mov.  I then opened QuickTime and opened the file and exported the file to iTunes. 
    You can use iMovie, Camtasia or any other progam that will allow you to export the audio as a movie file.  Does this make sense?  I hope this helps, at least in the short-term.
    Michael Williams

  • ERROR ITMS-9000: Invalid Bundle.

    Hi,
    I tried to upload my app to IOS store, but this message comes up each time 'ERROR ITMS-9000: Invalid Bundle.'
    I used
    - AIR 15.0.0.289 beta from adobe lab
    - Xcode 6
    - Application loader 3
    - I built  new certificate and provisioning
    what should I do to solve this problem.

    All,
    If you are you looking to get the patched Windows AIR SDK and facing the download error (509), try this link: https://t.co/C5G23nMPnq
    And what you have to do is copy the /lib/aot/bin/ld64 folder from that version to the same folder on your current AIR build. Doing that, and also adding <key>MinimumOSVersion</key> <string>6.0</string> to your <InfoAdditions> in your XML
    Thanks to @oliver_joyce

  • ERROR ITMS-9000:  duplicate id: p1" at Book (MZItmspBookPackage)

    hello help me please.. when i try to deliver my ebook on iBookstore i receive an error message :
    ERROR ITMS-9000: "could not parse OPS/content6.xhtml: duplicate id: p1" at Book (MZItmspBookPackage)
    please hel me.. i don't know where to find the mistake...
    hellppppppppppp

    I tried to verify some duplication.. for example i noticed  more than 2 white pages.. and i eliminated them.. but the problem with this error is still there.. and i looked for some graph  duplicate but nothing.... double pag.. idem.. i don't know .. what cani do disaster i cannot publish it (((

  • ERROR ITMS-9000 "The bundle uses a bundle name or display name..." when uploading to iTunesConnect

    I'm receiving the error "ERROR ITMS-9000 "The bundle uses a bundle name or display name associated with an Apple app." when uploading to iTunesConnect.
    Version 1.0 or our app is currently on the App store, an I'm trying to upload a version 1.1.
    I'm trying to change the name of the app from "Augsburg Now" to "Augsburg Gallery".
    I changed the name in the App ID on developer.apple.com to "Augsburg Gallery, but left the ID as edu.augsburg.augsburgnow
    I generated new Development and Distribution provisioning profiles, since the App ID name had changed.
    In DPS App Builder, I changed the App name to "Gallery", and the Title (library view) in DPS App Builder to "Augsburg Gallery", and then created a new binary.
    I changed the App Name in iTunes connect to "Augsburg Gallery"
    I don't see the problem, since I left the bundle id, app id, etc. all unchanged.
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    It sounds like you did everything right, Keith. I just did a similar thing recently to change my app name from "Digital Publishing Suite Tips" to "DPS Tips," so I know it's possible. In iTunes Connect, you submitted the app as a new version, not as a new app, right?
    I would try building a new app and submitting it again.

  • ERROR ITMS-9000:"Redundant Binary Upload. There already exists a binary upload with build version '1.1' for ipa '1.1'".

    ERROR ITMS-9000:"Redundant Binary Upload. There already exists a binary upload with build version '1.1' for ipa '1.1'".
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    Hi mobisa,
    Can you try the solution in this post? ios - ERROR ITMS-9000: "Redundant Binary Upload. There already exists a binary upload with build version '1.0' for train…
    Thanks,
    Preran

  • ERROR ITMS-9000:"This bundle is invalid. New apps and app updates submitted to the App Store must be built with public (GM) versions of Xcode 5.1.1

    I submitted my IPA file to Itunes Connect using Application Loader and got the error message below. I have AIR SDK 13.0.0.111 and using Flash Builder 4.6.
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    ERROR ITMS-9000: "This bundle is invalid. New apps and app updates submitted to the App Store must be built with public (GM) versions of Xcode 5.1.1 or higher and IOS 7 SDK. Do not submit apps built with beta software." ...

    Hi!
    I'm also using Air SDK 15 and I'm getting  Invalid Bundle Error:
    Adobe Air iOS Invalid Bundle
    The bundle does not support the minimum version os specified in info.plisthttp://stackoverflow.com/questions/26047837/adobe-air-ios-invalid-bundle-the-bundle-does-n ot-support-the-minimum-version-os
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  • ERROR ITMS-9000: "Unable to parse apple display options file: com.apple.ibooks.display-options.xml" at Book (MZItmspBookPackage)

    Hi, I'm En32, now trying to publish my first iBooks (epub).
    The package I created is always rejected to deliver with following error.
    Does anyone who can provide me a solution ?
    === error ===
    Package Summary:
    1 package(s) were not uploaded because they had problems:
              /Users/En32/Music/iTunes Producer/Playlists/10000448204.itmsp - Error Messages:
                        Apple's web service operation was not successful
                        Unable to authenticate the package: 10000448204.itmsp
                        ERROR ITMS-9000: "Unable to parse apple display options file: com.apple.ibooks.display-options.xml" at Book (MZItmspBookPackage)
    ===
    $ cat META-INF/com.apple.ibooks.display-options.xml
    <?xml version=”1.0″ encoding=”UTF-8″?>
    <display_options>
    <platform name=”*”>
    <option name=”fixed-layout”>true</option>
    </platform>
    </display_options>
    ===
    Actually, I'd like to use fixed layout so I use com.apple.ibooks.display-options.xml.
    This ePub file looks good because I can open it with my iPad - iBooks, however iTunes publisher always rejects this.
    Any solutions ?

    I was getting that error when I used OSX's default compress feature. I found a little utility called ePub Zip and used it to compress (zip) my ePubs and that did the trick. They then passed the validation. I got it here:
    http://www.mobileread.com/forums/showthread.php?t=55681

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