IOS software update was frozen when the electricity went off and it was disconnected from the wifi connection... my phone is froze into a black page with the apple logo in the center
IOS software was froze when the electricity went off and it was disconnected from the wifi
Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
Similar Messages
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ipad 4 frozen during update ios 8.1.3. - did anybody know how to restart (or reset) my ipad4 from black screen with white apple logo?
Hi there did you end up getting this resolved? I have the same exact same issue with my Ipad 4 when updating to 8.1.3....frozen on the apple logo. Tried resetting as advised by other users but just goes back to the same logo. Tried connecting to iTunes but device is not picked up at all. Left it over night to run flat hoping charging might kick start something....but when I put on the charger it shows the battery charge icon but won't actually charge it. It's really doin my head in trying to find a fix - cheers Morgan
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I am going to sell my second generation ipod touch, so i resetted it to factory defaults. It said it would take up to an hour, and i patiently waited. But when the black and white loading bar completed, the ipod went to the black screen with an apple logo on it. Sounds about right, right? But now, there is a processing circle on top of the logo, but the circle spins once, and stops at about halfway to the bottom. It just stays there, and about every half to one hour it becomes a white screen and starts all over again. (not the loading bar part, just the circle). I've tried holding the power and the home button, and it works, but it just goes back to the circle screen with the apple logo. HELP PLEASE?
Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
with brand new iphone 4s when plugging into computer itunes shows a blank page with an apple logo in top left and a small lock in the top right. right clicking iphone under devices shows only eject.
Having same issue here:
https://discussions.apple.com/message/19043181#19043181 -
When my wifi is off and I'm away from my home connection - it shows wifi off (unless I turn it on to check my email etc.) - and in the settings cellular it shows "voice only". Will I be able to receive and send texts in those settings? Or check voicemail. I had wanted to keep my email from coming in all the time and only want to check it periodically - so I turn ON my wifi when I want to check my email. But when my wifi was off away from home- I hadn't seemed to be getting my texts. So- do I need to keep wifi roaming connected when away from home to receive and send my texts in real time. (which is what I want) or am I still able to send and receive texts with my wifi off when I'm away from home. (When I'm home I am connected to my home data plan automatically through wifi and I get texts when I'm home - but I'm thinking I'm not getting texts in real time - is it because my wifi is off when I'm away from home? My cellular shows voice only when my wifi is off away from home. Am I doing it right to receive and send texts away from home? Or do I need to open up the wifi in order to receive and send text messages. I know that I would need to turn on wifi roaming - which will use data - for email checking or sending - as well as to use browsing apps and now I'm guessing to receive voice messages I may have missed? So do I need wifi on to receive texts too? Thank you - GregorySC
Hello GregorySC,
In order to send and receive SMS or MMS messages, you will need to have an active cellular data or Wi-Fi connection.
You will need these to send and receive iMessages:
An iPhone, iPad, or iPod touch
iOS 5.0 or later
A cellular data connection or a Wi-Fi connection
A phone number or Apple ID registered with iMessage in Settings > Messages
iOS: Troubleshooting Messages
http://support.apple.com/kb/TS2755
Cheers,
Allen -
hello everyone, as I have stated above, I have an Iphone 4G realtively new, just 3 months of use. I've never dropped it, nor got it wet. The problem is that the screen just one day went black and displays the apple logo, when I do the recovery mode everyway possible the screen shows the itunes link but the pc doesn't acknowledge it.. I've tried on many pcs (windows and mac) and none respond because the device is not shown on itunes it just says "driver not found"
please what to do???Call Apple Customer Relations - 1-800-275-2273. Ask politely & firmly that you want to be transferred to Customer Relations. Tell them exactly what you stated in your post.
GOOD LUCK!
These are user-to-user forums where everyday folk (volunteers) post questions and offer answers (technical support) to each other. -
IPod Stuck on the Black screen with White Apple logo
Last night, my iPod suddenly stopped working after I restarted my PC with the iPod still connected to it. It's now stuck on the Apple Logo screen and keeps on making hard drive noises, as if it's constantly being reset.
I tried doing the Select+Menu button reset multiple times, and tried restarting my computer, connecting the iPod to different power sources, etc.
I'm unable to do a system restore because the iPod won't connect to my PC.
ANY help would be greatly appreciated, I don't want to lose this iPodAll you can do is to restore the iPod.If it happens again try restoring to factory defaults/new iPod, not from backup.
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IOS Software Update - No Notification or Automatic Download
As of today, it has been 11 days since iOS 8.2 has been released and I still have not received an iOS Software Update Notification on my iPhone 6 Plus nor has iOS 8.2 automatically downloaded like it had on my other iOS devices. I knew iOS 8.2 was out, but, I like to wait a bit to install just in case bugs are revealed by early adopters. I had to manually check for the iOS 8.2 Update on my 6 Plus.
So, I'm curious why I did not receive an iOS Software Update Notification/Automatic Download? I have noticed previously, on other iOS devices, that the number of days between and an iOS release and the iOS Software Update Notification/Automatic Download is not consistent. I understand that you have to be connected to a power source and on wifi for this feature, which obviously is one variable, but, 11 days??? The 6 plus battery life IS AWESOME, but, not that awesome. I have definitely charged my phone and have been on wifi a couple of times since the iOS 8.2 release.
Any ideas? Just curious.
Thank you.These are all carrier feature, call your phone carrier to resolve the issue.
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I have an ipad 2, MC769x it is running 4.3.3 (8j2) i have been trying to upgrade to ios 5 or higher but a) I don't have a software update option on my Settings / General screen. And b) when I go into itunes I don't get tihe options suggested on the forums. I really want to upgrade my ipad as I want to buy and install some apps that are only available from ios5 onwards. I have been a big apple fan but I am now wondering if my ipad2 was a mistake.
If your are using IOS 4, see below.
http://support.apple.com/kb/HT4972 -
Ipad2 will freezes when downloading the new ios software update
ipad2 will freezes when downloading the new ios software update. When i hold the Base Button and Sleep button together it just does the same thing. Tried to plug it in directly to my iMAC and it says it can't help me b/c I have a passcode lock. Any solutions?
We don't know, and no one will know until Apple has announced it. Furthermore, speculation is forbidden here.
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Hi. I have downloaded the new iOS 6.0 software update but now I can't switch off the shuffle function when playing music. Help please. Stuart
I have the same problem and haven't been able to figure it out either
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While updating my MacBook Pro to the newest software, it froze with a grayish screen with a Apple logo and a frozen pinwheel right below it. What can I do to finish updating or to fix this problem?
We can't help you if you don't even know what you are installing. Never install anything if you do not know what it is. Installings through Software Update always have explanations which you should be reading to see if you actually need and/or want them.
That being said, it appears you attempted to upgrade to Mavarick. Although I am not positive.
Sorry, I am going to back out of this because I nor you know what it was you installed. Hopefully, someone else will chime in here.
GOOD LUCK! -
I get a message "The Itunes server could not be contacted, check your internet connection" when trying to check for Ipod Nano software updates. I have a 1st generation Nano and haven't updated the software for a while. My internet connection is working. Was thre a change in the internet address for NANO software updates? Do I have to reconfigure something in Itunes to point to the correct address?
What version of iTunes are you using? The latest is 10.6.3. In iTunes, choose Help -> About iTunes to check the version number. If it's lower than 10.6.3, download the latest version from here.
B-rock -
HT4623 When I go to Software Update, I keep getting the message, "Unable to Check for Update."
When I try to access "Software Update", I keep getting the message, "Unable to Check for Update." I am also unable to connect to the App Store. Anyone have a solution, please?
The Original iPad can only be updated to IOS 5.1.1
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Microsoft Office 2011 no longer opens because "there is a problem" after updating mountain lion when the app store said there was an update available this morning. Reinstalling did not work. What's the problem?
Has your problem been solved by the updates??
Have a similar problem. This MacBook opened all MS Office programs in Dec2012 but no longer does in Feb2013. Went to Microsoft/mac/downloads but none of the three updates would run citing a problem "version of software needed to run this update was not found on this volume".
MacBook: 7.1, Intel Core 2 Duo, 2.4 GHz
Microsoft Office 2011: version 14.2.3
Mountain Lion: 10.8.2 (12C60)
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