IOS update failure

I'm unable to update my iPod 4 ! I'm able to download the update using wifi and I can't install it on the device , it poop up a messages that I'm not longer connected to the Internet pls help

- Reset the iOS device. Nothing will be lost       
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
- Keep trying. Could be an intermitent Apple problem

Similar Messages

  • HI, Im using Iphone 4 and i recently got my IOS updated to IOS7 and  now im getting the error message as "PDP authentication failure" Im using Aircel carrier.

    HI, Im using Iphone 4 and i recently got my IOS updated to IOS7 and  now im getting the error message as "PDP authentication failure" Im using Aircel carrier.
    Please let me know how to fix this issue

    update...
    I am not one to give up. So I called AT&T today. Now they are telling me they canceled my order because they were unable to fulfill my order. Basically, AT&T told me they sold out so they canceled my order so I can proceed to reorder again. It took them 4 days to realize this. I will be lucky if I get a new phone by Christmas. I am sure they will find a way to cancel my order again.
    Again, I argued, how is this my fault. I placed my order at the store around 11 a.m. Pacific time. My friend ordered his phone online sometime after me. He got his but my order was canceled. AT&T tried to explain to me that they sold over 600,000 phones, almost 500 per minute during there peak. Again, I asked, how this was my fault.
    I can understand over selling the phone. It is a great product. There is no reason to cancel my order. You adjust my order and tell me you will let me know when my phone will be in. I would have been mad that my phone was going to be late but I would have survived. At least I would be getting one.
    At this point, I have no order and AT&T or Apple website will allow me to order one. I just want to get in the QUEUE for one.
    Frustrated.

  • IOS 5 update failure on 3 Devices

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    Sigh.  Yes, thank you, I have the correct updates for each device, downloaded directly from Apple.  I know how to install them directly from my computer, that's what I've had to do for the past year or so.  As I said, it always worked, until now.  My question is, why doesn't it work anymore, and what is Apple doing to address this, and the multiple other update failure issues that users are having with iOS5?

  • Cannot join network after ios update

    After ios update i cannot join on my ipad network

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are drooping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
    http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    Fix WiFi Issue for iOS 7
    http://ipadnerds.com/fix-wifi-issue-ios-7/
    iOS 6 Wifi Problems/Fixes
    Wi-Fi Fix for iOS 6
    https://discussions.apple.com/thread/4823738?tstart=240
    How To: Workaround iPad Wi-Fi Issues
    http://www.theipadfan.com/workaround-ipad-wifi-issues/
    Another Fix For iOS 6 WiFi Problems
    http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
    Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    iPad: Issues connecting to Wi-Fi networks
    http://support.apple.com/kb/ts3304
    How to Boost Your Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h Mt
    Troubleshooting a Weak Wi-Fi Signal
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    How to Fix a Poor Wi-Fi Signal on Your iPad
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    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Connect iPad to Wi-Fi (with troubleshooting info)
    http://thehowto.wikidot.com/wifi-connect-ipad
    10 Ways to Boost Your Wireless Signal
    http://www.pcmag.com/article2/0,2817,2372811,00.asp
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
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    Wi-Fi or Bluetooth settings grayed out or dim
    http://support.apple.com/kb/TS1559
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • My daughter has not used her ipod touch for 16 months and has forgotten her passcode.  restore factory settings keeps failing due to a software update failure!

    my daughter has not used her ipod touch for 16 months and has forgotten her passcode.  restore factory settings keeps failing due to a software update failure!
    how can i get this ipod reset.  She now has an iphone so this is going to be used by someone else in the family and should be simple to do but itunes just keeps booting it out even though it recognises that it was previously connected to our itunes account as all of the children were on my account

    That has nothing to do with an update server. Do the following:
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Forgot passcode or device disabled
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:                                                             
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes       
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:                         
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
      If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes

  • Battery fail in iPod 5 after iOS update to 8.1.2

    Battery level in my iPod 5 ran out from 100% to 0% in 6-8 hours without using it after update new iOS 8.1.2.
    Then the device automatic shutting down completely and can't recharge it with a normal apple adapter.
    I have to recharge it using computer. Is that a bug of new iOS or is it a hardware problem?

    Not Charge
    - See:    
    iPod touch: Hardware troubleshooting
    iPhone and iPod touch: Charging the battery
    - Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable. Also, iOS updates seems to make the iPod more susceptible to marginal cables
    - If a 5G iPod               
    Iphone 5 lightning port charging problem - SOLUTION!
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar
    For battery life see:
    http://www.cnet.com/news/some-ios-8-users-report-sluggish-wi-fi-shorter-battery- life/
    http://www.macrumors.com/2014/09/22/ios-8-issues-battery-drain-wifi/
    http://gadgets.ndtv.com/apps/features/how-to-improve-battery-life-on-ios-8-59595 1
    http://www.imore.com/how-fix-iphone-6-and-ios-8-battery-life-problems-0

  • "Software Update Failure - an error occurred installing i0S6."

    I tried to update my iphone 4 through my settings and got the error "Software Update Failure - an error occurred installing i0S6." This is not the first time that happens. I got the same error in the last 3 ios updates. The only way that I found to solve was to update by itunes, but as we have the option to update through iphone, I want to do that.
    Any suggestions on how to solve this problem will be most appreciated.

    In the last 3 ios updates I had to use itunes because through the settings I always get the same error message. The point is that I don't want to use the itunes. I want apple to fix the problem (as I can see I'm not the only one having problem). I have 2 friends that did the update in the same time that I was trying to do, and for both them it worked.

  • Mail icon wont open after ios update on iphone 5

    After the IOS update today, my mail icon will not open and the screen seems to have lost sensitivity. Any suggestions? Thanks.

    Reset the phone (no data loss): press both the home and power buttons for at least 10 seconds, releasing when the Apple logo appears.

  • After iOS update, my iTunes no longer sync 'ERROR MESSAGE'

    After the new iOS update on my phone, my iTunes on my MAC will not sync. The error message I receive says I need to update iTunes, but it's already updated to the last version and there are no updates available when I go thru the iTunes menu.  HELP!

    Apple fans. Don't fret. I struggled with this since Saturday when I got my new phone. im pretty tech savvy with a background in computers and I'm a mechanic by trade so i generally know how things work and figure out anything. After trying everything you all have probaby tried as well I did some comparisons to my wife's phone. I paid all three of our cars to her phone easily. One is a Honda hand free link, the other a Hyundai sonata system and the last a pioneer aftermarket Bluetooth with streaming,avrcp etc. after her iPhone 6 128gb connected and worked flawlessly, I narrowed the problem down to my phone specifically. It's not the phone, it's not the ios8, it's not your car. It's your settings. All I did was reset network settings and bam. Problem fixed. You see I messeed with a bunch of stuff in the beginning trying to avoI'd data overage and must have turned something off by mistake. Another theroy I have is my iPhone 5 setting were copied over in the process of migration and they were maybe incompatible with the iPhone 6 itself. Either way post back and let me know if this helps

  • My iPod Touch is no longer charging since iOS update

    Hi, so I have three iPod chargers, and as far as I know, they should both work perfectly fine. One is super old, I've had it since my first second generation iPod Nano, and one is practically brand new, I've had it for a few months. The new one and the middle one are both store bought chargers, non apple brand, and whenever I try to charge my iPod with these chargers, the same error message comes up, saying that charging is not supported with this accessory. All I can think is, they worked perfectly fine until the latest iOS update. Now, neither are charging my iPod, and I have to use my old iPod charger from my old Nano. This would all be fine if (a) that charger wasn't falling apart with electrical tape holding it together and (b) it wasn't shared with my mother. I was wondering if anyone else was experiencing this problem with store bought chargers. No way do both of these chargers just decide to stop working around the same time. I'm just wanting to know because I don't want to find out Apple created a new thingy in their update that stops non-apple accessories from working. (They already did that so that my car charger never worked with my new iPod).
    Oh, and in case it matters, my iPod is the iPod Touch 4 (bought just a couple months before the iPod Touch 5 came out, so I think it's a 4s).

    Does it charge on a computer? Does it appear in iTunes?
    If so:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          
    Also see:
    - See:      
    iPod touch: Hardware troubleshooting
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.

  • Does anyone know how to solve: "Firmware update failure. Disk write error"?

    Hi all,
    Here is the list of all what went wrong and where I am now:
    1. My Ipod worked well
    2. I wanted to update it, you know, the normal thing with Itunes
    3. Every time I tried, my computer froze. I was unable to add only one song (both automatically and manually).
    4. I took my external drive (where my music is) at work and tried again: same result.
    5. I decided to run the Updater I have on the CD that came with the Ipod.(2005-02-07; I usually avoid the newer version, having had once a problem when putting a newer version of Updater).
    6. The Updater was unable to operate any action on my Ipode (I don't remember the messages now).
    7. Like I tried what I describe here above like a hundred time. I decided to format the Ipod with Windows (My Computer, right click on the Ipod, format).
    8. It did and now I have only the famous folder with an exclamation mark on my Ipod.
    9. Now when I am running the Updater, it says it cannot Restore the factory settings giving this message "Firmware update failure. Disk write error".
    I would appreciate any help because, during the last 2 hours, I read and tried all I found on the Support Help here on the Apple web side without any result yet.
    Thank a lot for your answer

    Hi Cyrille,
    Have you looked at Knowledge Base Document #301267 on "Disk cannot be read from or written to" when syncing iPod or "Firmware update failure" error when updating or restoring iPod?
    Jon
    Mac Mini 1.42Ghz, iPod (All), Airport (Graphite & Express), G4 1.33Ghz iBook, G4 iMac 1Ghz, G3 500Mhz, iBook iMac 233Mhz, eMate, Power Mac 5400 LC, PowerBook 540c, Macintosh 128K, Apple //e, Apple //, and some more...  Mac OS X (10.4.5) Moto Razr, iLife '06, SmartDisk 160Gb, Apple BT Mouse, Sight..

  • Help needed on restoring Iphone..post IOS update..getting an error -1

    Help needed on restoring Iphone..post IOS update..getting an error -1

    try restarting your computer i had that problem i unplugged my phone from itunes restarted my computer and then it worked

  • TS1702 I've done recent iOS update on IPad (2nd gen) and now game center will not open.  and when I attempt to contact support it tells me that I need current safari browser, yet when I plug in it tells me all is up to date????????

    I've done recent ios update on my IPad (2nd gen.)  and now game center has stopped connecting.  Just goes to blank white screen.   I have synced 4 times and turned IPad on and off several times.  when I try to connect to Apple support it tells me that i must have current safari browser.  Yet when I sync to my MAC it tells me all is up to date with current ios. 
    Please help.......

    Try This...
    Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...
    If no joy... Try a Restore...
    1: Connect the device to Your computer and open iTunes.
    2: If the device appears in iTunes, select and click Restore on the Summary pane.
    Restoring  >  http://support.apple.com/kb/HT1414
    Make sure you have the Latest Version of iTunes (v11.1.5) Installed on your computer
    iTunes free download from www.itunes.com/download

  • Since the latest IOS update, my new iPad Air is freezing and glitching badly. Typing is delayed.

    Since the latest IOS update, my new iPad Air is freezing and glitching badly. Typing is delayed.

    iPad running slow? How to speed up a slow iPad
    http://appletoolbox.com/2012/07/ipad-running-slow-how-to-speed-up-a-slow-ipad/
    If You Think iOS 7 Feels Slow Here’s How to Speed It Up
    http://osxdaily.com/2013/09/23/ios-7-slow-speed-it-up/
    You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
     Cheers, Tom

  • Since latest ios update, my iphone 6 loses my ringtones. I download new and that's gone the next day too

    Since latest ios update, my iphone 6 loses my ringtones. I download new and that's gone the next day too. How can I get my phone to keep my ringtones?

    Most USB port do not supply enough current to charge the iPad.

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