IOS update, now no service

please help!
I bought an iPhone (5s) unlocked in the US about a year ago (i live in colombia) and since iOS 8 update i have "No service"  on my phone. Apple support told me that the update deleted something on my phone and right now is locked by verizon...

I left my attitude, my good one, long behind with apple. I'm still ****** at them for not including my iBook PDF's Ina a backup (what the ****?) and losing them all in a restore.  For the price premium, I expect more.  Unfortunately, I'm locked into using Apple.
I wasn't looking for help, just venting and offering what had worked for me for the other unfortunate souls who might find themselves in the same predicament.

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