IOS upgrade 5.0.1 iPad failed at Enter the password to unlock backup
I upgraded iTunes on my MacBook (Leopard), then attempted to upgrade iOS on my iPad2 from the original iOS it came with (4.x). Everything seemed to go fine until it was attempting to put itself back together from the backup taken just before the upgrade. I haven't been able to give it the right password.
I believe I had set backups to be encrypted. But people who didn't also seem to have trouble with this. I've tried lots of possible passwords (for the account on the MacBook I was using, the admin account on it, current appleid, old appleid, 4 digit numbers that I use for accounts that require 4-digit numbers, a few items from keychain), to no avail.
Need help with three questions (at least!)
1. I am confused about what password would be used to unlock the encrypted files (is this a separate password? I no longer remember how it was set up, although I did it last spring). Some folks on forum suggested that the correct password might fail in this process, but changing the password might get it to work. But I don't know which password or how. I usually record passwords in Data Vault, but don't have anything in there separately for iTunes or the iPad backup. Need to know whether I need to tear the house apart looking for a possible scrap of paper.
2. If I manage to find the right password, how do I get to the right backup? I had to cancel out of the form that was asking for the password in order to try anything else. Now when I try to restore from backup, the backup showing is not the right one (it is earlier). As a last resort I may have to try restoring from that one (assuming I can solve the password problem.)
3. I had synced all my applications and contacts before starting this. Can I get back most of my stuff from that? I didn't not have music, movies or many photos. Did have a few kindle and nook books.
I'm finding the whole process of managing the iPad with iTunes very confusing. Thanks in advance for any help.
This is what I would do.
1. Settings > General > Reset.> Erase All Content and Settings
2. Build the IPad 2 from Fresh and then Upgrade to Newest IOS.
3. Restore Application's Manually > App Store > One by One
4. Restore Contacts : If you use Gmail : Its Easy : through Itunes
Once All the Apps and Contacts are Synced : Would do a Backup.
5. Encrypt and Add a New Password.
6. Backup Again : So that you have 2 separate Restore Points.
Good luck, let me know if this helps.
Similar Messages
-
"Enter the password to unlock your Ipad backup"
i have reset my ipad, but now all is gone and a window opens saying "Enter the password to unlock your Ipad backup" how i know that password?
help pleaseThis has happened to a few users. Try using the same password that you log onto your computer with. Other passwords that may work 11111 and 12345.
-
HT1349 why when i start the new ipad, it shows " Enter the password for the CalDAV account "Yahoo!"?
when I start my new ipad, it shows " Enter the password for the CalDAV account "Yahoo!"? so, i need to tap the cancel button 2 times. after that, i can use my new ipad. I just bought the new ipad 21.05.2012. yesterday, worst to worst, i cannot used my new ipad because after i tap the button cancel 2 times, the new i pad just hanging there with the box Enter the password for the CalDAV account "Yahoo!". It doesn't moved and I hate it so much.
Most likely your yahoo password setup in your mail account is wrong. When you wake your ipad it checks for mail right away(even though it has when it sleeps). Your password or something with your Yahoo mail is wrong.
Assuming caldav is your yahoo name. If its not a yahoo email, you have email setup wrong. Its your email. -
I was having issues with my iPad so decided to do a complete wipe and restore. The wipe went fine, but when I asked iTunes to do the restore it asks, "Enter the password to unlock your iPad backup"
I tried firstly entering the password I used to lock the iPad previously. That did not work
I then tried the iTune password. That did not work either.
Can it be there is another password for the back up of which I am unaware?
Is there a way to unlock the backup and restore it to the iPad? Can the password be reset somehow?
What is the point of a backup that you cannot restore?So, why is it not the passcode used to lock the iPad? And why is the prompt not a little more specific, "Use the unique passcode for unlocking encrypted backups" might have been more helpful. As it was I tried, in my desperation, to use not only a) the passcode with which I locked my iPad, but also b) my Apple ID password (also, I would have thought a reasonable option), c) my usual "master/default password" and d) the PREVIOUS password for the iPad... It was having none of it.
Curiously, having rebooted iTunes it now is performing a sync with the iPad (it did not even give me the option to do a restore) and this is even more confusing since the iTune screen shows the usage (25 GB free) along the bottom to be the same as my iPad BEFORE the wipe, but the pull down graphic (under the devices pull down menu) show 100% unused...
To be honest this takes me round in a circle, since my original problem was iTunes saying I had 25Gb free, but the pull down graphic displaying almost 100% full and the system saying it could not copy to the iPad as there was only 1.87GB free... -
PAD Mini Locked after iOS upgrade, tried reset on iPAD did not work, plugged in and device not appearing in iTUNEs for reset/restore. Just get an Apple Logo then a flashing blue screen as if it is caught booting up. This has happened twice before and iTunes restore fixed it. But this time device not appearing in iTunes.
Running iTunes for PC. But as stated restore has worked before! Any help greatly appreciated!!Place the device in DFU mode and let iTunes restore the device to factory condition.
-
I am trying to download the update IOS 5 version for mi ipad 2 and at the end when it finishes downloading it shows an error "connection has been interrupted and that the task could not be completed", my internet service is fine, what can it be?
The 2nd generation can not be upgraded beyond 4.2.1.
-
I Am trying to download IOS 7.1.2 on my iPad and iPhone 5C. When I start the process, a window appears asking for my password. When I enter it, I receive a failed msg. The password works when I go to iTunes. I tried changing the password and still could not download ios 7.1.2 because I still received the failed msg when I entered the new password.
The passcode being requested when updating the IOS version is the 4 digit passcode(or passphrase if not set to simple) used to wake your ipad, not your Apple ID password.
-
Recent iOS update has made my iPad 2 unusable. The screen locks up. It's very laggy and web pages do not load correctly. Is there a fix for this or are they even working on a fix.
Try some basic troubleshooting:
(A) Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
(B) Try reset all settings
Settings>General>Reset>Reset All Settings
(C) Setup as new (data will be lost if you do not have backup)
Settings>General>Reset>Erase all content and settings -
How can I reset my iPad that I forgot the password to my linked account.
My iPad is linked to an old gmail account of mine that I believe has been hacked. I have tried everything to
reset my gmail password and it hasn't worked. I think someone changed all of my information. I have
tried to reset my iPad by holding down the home button and power button and connecting to iTunes. I
did the restore but now it is saying "This iPad is currently linked to an Apple ID. Sign in with the Apple ID
that was used to set up this iPad." It provides me with the Apple ID: m*****@gmail.com and wants me
to enter the password but I don't know the password and have tried everything to retrieve it. There's nothing
on the iPad so I don't care about erasing any data. How can I reset the iPad so that I can use it? Is there
another method besides the one I have already tried?If your iPad is running iOS 7, there is no way you're going to be able to regain access to your iPad without the password for the Apple ID used by that iPad. You cannot even restore the iPad to factory settings without the password. This is an anti-theft feature.
You will need to contact Apple and try to regain control of your Apple ID. It is entirely possible, however, for the hacker to make changes to your Apple ID that would make it difficult or impossible to do that. You need to act as quickly as possible! -
I can not get my email to send through my iPad email. The email works for all other options. The error says I need to enter a password in setting, but I have entered the password numerous times to no avail. Any ideas?
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Cheers, Tom -
Each time I start iPhone or iPad I get a message: 'Password required/ Enter the password for the CardDAV account'. Can anyone tell me what that is about and how to eliminate.
Also this began happening the same time my Yahoo mail account was hacked which resulted in my mail program (on mini) to fail. It crashes on startup.
ThanksThanks Steve that did it on my iPad. It was the yahoo account. Im beginning to think that Yahoo is dangerous. It was the hacking of my Yahoo mail account that started these problems. My mail account on my mini still does not work. I posted the problem here and got real professional advice but to no avail it still doesnt work and I cant re-install the OS because Im in China and their Great firewall keeps the net too slow.
-
Hello everybody
I bought a new iPhone 4 with iOS 6.1.3 installed. When I connected it to itunes for the first time to activate it iTunes asked me to enter the password for an account that the iPhone is locked to like if the device was used before what shall I do? PLease reply soonI can't do that because the device was purchased from United Arab Emirates and I got it as a gift in Syria but the problem is that there is not even a single apple store in Syria so is there another way to fix that, I googled it and was told to jailbreak the device whitch I did and than hacktivated it but the problem is the device doesn't connect to any network and only shows "no service" and the battery draining too fast so is there any other way to fix this issue
-
My six-year old grandson appears to be able to make purchases on the TV without having to enter the password and yet every other device i use (e.g. iPad, iPhone, iPod) is password protected. How is that possible when I have to use my password to access such services on all other devices?
DominicDeBurca wrote:
My six-year old grandson appears to be able to make purchases on the TV without having to enter the password and yet every other device i use (e.g. iPad, iPhone, iPod) is password protected. How is that possible when I have to use my password to access such services on all other devices?
Having AppleTV remember the password is optional.
Logout of iTunes store, log back in and hopefully next time you come to purchase you'll be prompted for your password but decline the option to remember it. You might also want to look out of parental controls on the unit.
AC -
my ipad has gone in lost mode by mistake and now i have it and i enter the password and i cant enter my ipad how can i enter or restart the ipad and start back over new
FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.
3. Repeat the process if necessary. -
I changed my username and Password in Itunes on my computer. Now when I use my Iphone, Ipad, it asks for the password for the old username. when I type the password for that old user name, it says it's invalid. I figured I needed to delete the old Icloud account from my Iphone and Ipad, but they ask for the old password for the Old username. I type it in and it says invalid. As of now, I can't use Icloud or Itunes on either the Ipad or Iphone.... Help!
<Edited by Host>If the old ID ("username") is an earlier version of your current ID, temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
Maybe you are looking for
-
Can I use a GRE tunnel to solve my problem?
Please see the attached file for a topology of the relevant portions of this network. All but three of the APs at Building B are plugged into Cisco 3650 switches that are also acting as the WLCs. This allows for local switching of WiFi client traffi
-
Okay, My friend was at my house with her ipod and she had dial up and she can't install itunes because it would take forever so I told her I would do because I have a nano and she has a 30gb ipod. Anyways it asked if we wanted to restore the ipod so
-
How get email address from received email?
In the old days, like 6 months ago, I could depend on being able to salvage an intended recipient's email address from a note they sent to me. Just click on the name in a received email, then open a "new" email under that address, bang out the messag
-
BBM on Playbook won´t show chat
BBM on my Playbook suddenly stopped working properly cannot see chat only shows my contact list and the I warning when I get a new message, tried reeboting playbook, reinstalling bridge on bb nothing works what can I do?
-
Performance issue on LOV in JSP
Hi, In my JSP application, I used two LOV for look up. One of them will show about 3,000 and so records. When I clicked the LOV button for this LOV, it took me more than 20 seconds to see the result. This is unacceptable. Is there anyone know how I c