IOS4 update, restore error

While updating my iphone 3G it asks for a restore... but it won't, says an unexpected error occurred, error code 9. Tried different usb cables, different macbooks, nothing works.. My phone won't work ..
Anyone else have the same problem, even better, know how to fix this?

I had about the same problems yesterday while updating to iOS4. My error was 0xE800006B: this iPhone could not be restored. Unknown error. NOT FUNNY when you see that on screen for the first time. Xcuuuuse me????. Another error seen in the process was 0xE8000065.
After a 7 hours I did this (I must admit by then I also almost gave up on my phone) ;
-shut of iPhone with top- and homebutton.
-Open iTunes.
-Connect iPhone to the cable and hold your home button pressed. It takes longer than useual but hold on!
-Wait until you see the iTunes logo with usb wire on your phone.
-Keep holding on to the home button!
-Computer says that it has made connection to an iPhone that needs to be restored.
-Follow instructions on computer and it will immediately start restoring your software and firmware. This takes a few minutes.
-Hold on to homebutton until you see the Apple logo.
-And be patient....again! iPhone will come to live in a few minutes!!!
-After all this close iTunes (I downloaded a new version of iTunes) and open again and connect the phone. I believe I had to disconnect the usb cable once.
-DON'T restore your old settings because the phone will get back in the same loop as before and give the same error again.
-Setup as a new iPhone. (Unfortunately you will lose some dat in your phone such as text messages, foto's, music and notes. For example I had the Passwords App and lost a lot of important passwords.)
-Now it will synchronize to the agenda's, adressbook, e-mail and all of your Apps you already had.
-After lots of stressful hours I was back in business with my iPhone
-Good luck! I hope this will work for others too!
-I'm now going to make sure that Apple will hear of this.

Similar Messages

My iphone 5c says connect to itunes. It won't update/restore; error message (27) comes up. I also haven't backed the phone up since last year. Help

My iphone 5c says connect to itunes. It won't update/restore; error message (27) comes up. I also haven't backed the phone up since last year. HELP.

Hi there owain11,
It looks like that particular error may be realted to a hardware issue. Take a look at the article below for more information.
Resolve iOS update and restore errors
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Confirm that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support.
-Griff W.

HT201263 while update & restore error 1015

Hi,
while update & restore error 1015, please help me in this issue

1015 error: There are 4 possible causes of this error:
The activation server truly is unavailable. Rare, usually fixed within minutes.
Your antivirus or firewall or router's firewall is blocking access to
gs.apple.com on ports 80 and 443.
Your iPhone is jailbroken or otherwise hacked.
The computer you connected to during the restore/update was
used to hack/jailbreak some other iOS device, and its
network database was corrupted during the process.
(Thanks to Lawrence Finch for the wording in
https://discussions,apple.com/thread/4793244?start=90 )

Ios4 update and error code (-19) cannot restore

Syncing my iphone and selected the 4.0 update as well. Did a complete wipe out of my phone then continued with restore. The restore is stopped with Cannot restore...error code (-19). So now I cannot do anything with itunes. and the syncing is taking hours and hours and still getting same error code. Some of the published "fixes" require buying a registry software which I beleive is a scam, so what's the deal? Is there a fix or an answer from Apple?

You've posted in the wrong forum. This is for the iPhone 4, NOT iOS4

IPad Syncing / Update / Restore errors...

I was trying to update my iPad to the new iOS4 Software and it starts the search for the update and after a while the Plug > Earth icon appears. I have the newest version of iTunes and this is the second time it has happened. Last time this happened I brought it to the Apple store because every method I tried to restore it didn't work. The guy @ the store just plugged it into his laptop and boom, it was fixed with all my old info on it in about 2 minutes. Any reason why I try to update the software on my iPad it keeps basically bricking my iPad? Again, I have tried every method out there when it comes to restoring the iPad ... Hold both home+Power ...rinse and repeat, no luck. Any ideas?

#9 is loss of USB connectivity, the other two are security software errors. Sounds like you may have third party security software that is not allowing iTunes to connect.

How to resolve this IOS 8.3 update/restore error : RamrodErrorDomain error 1004 - update_baseband: failed to perform next stage

Yesterday, I encountered failed update from IOS 8.2 to IOS 8.3 on my ipad mini (model:A1455). Have tried several attempts but still getting below error on the time update/recover was almost done, thus, stucking my device on recovery mode
[18:12:45.0849] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 0
[18:12:45.0864] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 0
[18:12:45.0864] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 0
[18:12:45.0895] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 0
[18:12:45.0911] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 0
[18:12:45.0911] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 0
[18:12:45.0958] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 0
[18:12:45.0958] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 0
[18:12:45.0973] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 0
[18:12:46.0036] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 0
[18:12:46.0083] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 2
[18:12:46.0192] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 2
[18:12:46.0270] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 3
[18:12:46.0348] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 5
[18:12:46.0426] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 6
[18:12:46.0504] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 8
[18:12:46.0535] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 9
[18:12:46.0629] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 10
[18:12:46.0707] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 11
[18:12:46.0785] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 13
[18:12:46.0878] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 14
[18:12:46.0956] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 16
[18:12:47.0050] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 17
[18:12:47.0128] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 19
[18:12:47.0206] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 20
[18:12:47.0221] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 22
[18:12:47.0315] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 22
[18:12:47.0393] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 23
[18:12:47.0471] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 25
[18:12:47.0549] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 26
[18:12:47.0643] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 28
[18:12:47.0721] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 29
[18:12:47.0814] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 31
[18:12:47.0892] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 32
[18:12:47.0955] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 33
[18:12:48.0033] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 35
[18:12:48.0126] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 36
[18:12:48.0204] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 38
[18:12:48.0282] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 39
[18:12:48.0360] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 41
[18:12:48.0438] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 42
[18:12:48.0516] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 44
[18:12:48.0579] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 45
[18:12:48.0594] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 47
[18:12:48.0672] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 47
[18:12:48.0688] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 48
[18:12:48.0688] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 48
[18:12:48.0703] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 48
[18:12:48.0781] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 48
[18:12:48.0797] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 48
[18:12:48.0797] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 48
[18:12:48.0813] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 48
[18:12:48.0906] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 48
[18:12:48.0984] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 58
[18:12:49.0015] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 67
[18:12:49.0078] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 68
[18:12:49.0140] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 75
[18:12:49.0156] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 81
[18:12:49.0234] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 81
[18:12:49.0281] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 90
[18:12:49.0296] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 96
[18:12:49.0296] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 96
[18:12:49.0296] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 96
[18:12:49.0312] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 96
[18:12:49.0327] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 96
[18:12:49.0421] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 96
[18:12:49.0483] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 96
[18:12:49.0515] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 96
[18:12:49.0530] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 96
[18:12:49.0546] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 96
[18:12:49.0546] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 96
[18:12:49.0561] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 96
[18:12:49.0577] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 96
[18:12:49.0593] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 96
[18:12:49.0608] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 96
[18:12:49.0639] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 96
[18:12:49.0655] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 96
[18:12:49.0671] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 96
[18:12:49.0686] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 96
[18:12:49.0702] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 96
[18:12:49.0717] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 96
[18:12:49.0733] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 96
[18:12:49.0749] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 97
[18:12:49.0764] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 97
[18:12:49.0780] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 97
[18:12:49.0795] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 97
[18:12:49.0827] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 97
[18:12:49.0827] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 97
[18:12:49.0842] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 97
[18:12:49.0858] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 97
[18:12:49.0951] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 97
[18:12:49.0983] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 98
[18:12:50.0014] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 99
[18:12:50.0014] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 99
[18:12:50.0014] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 99
[18:12:50.0029] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 99
[18:12:50.0045] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 100
[18:13:07.0439] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 100
[18:13:07.0642] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 100
[18:13:07.0845] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 100
[18:13:08.0219] <Restore Device <<<<<IMEI>>>>>>0>: operation 19 progress 100
[18:13:08.0297] amai: AMAuthInstallBasebandHandleUpdaterStatus: commandAccepted: NO
[18:13:08.0359] device returned CFError with code -1
[18:13:08.0359] dumping CFError returned by restored:
[18:13:08.0375] CFError domainXXXXXXXXXXXXXXXXXXXin code:-1 description:failed to update device firmware
[18:13:08.0375] CFError domainXXXXXXXXXXXXXXXXXXXin code:-1 description:ramrod firmware update failed
[18:13:08.0375] CFError domainXXXXXXXXXrorDomain code:1004 description:update_baseband: failed to perform next stage
[18:13:08.0391] CFError domainXXXXXXXXXr code:48 description:Modem returned to download mode
[18:13:08.0391] Sending acknowledgement that final status was received
[18:13:11.0011] Restore completed, status:-1
[18:13:11.0011] Failure Description:
[18:13:11.0011] Depth:0 Error:AMRestorePerformRestoreModeRestoreWithError failed with error: -1
[18:13:11.0011]    Depth:1 Error:The operation couldnâ€™t be completed. (AMRestoreErrorDomain error -1 - Failed to handle message type StatusMsg)
[18:13:11.0011]       Depth:2 Error:The operation couldnâ€™t be completed. (AMRestoreErrorDomain error -1 - failed to update device firmware)
[18:13:11.0011]          Depth:3 Error:The operation couldnâ€™t be completed. (AMRestoreErrorDomain error -1 - ramrod firmware update failed)
[18:13:11.0011]             Depth:4 Error:The operation couldnâ€™t be completed. (RamrodErrorDomain error 1004 - update_baseband: failed to perform next stage)
[18:13:11.0011]                Depth:5 Error:The operation couldnâ€™t be completed. (BBUpdater error 48 - Modem returned to download mode)

If it has NEVER been jailbroke, here are some standard repair procedures:
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, read this.

IPad update/restore error and itunes no longer recognizes device

I just updated my iPad to 5 today. An error occurred during the restore and it is now stuck on the "connect to itunes" screen. I have followed all the instructions to restart my iPad but now itunes will not recognize it. When I follow these steps, the connect to itunes screen comes on but itunes does not start on my computer. When I open itunes, the ipad is not listed as a device. I've researched a ton of threads and have tried the following with NO success.
Different USB
Verified current version of itunes
Verified & restarted AMDS
Reinstalled itunes
Temporarily disabled security software.
Ran msconfgs
I am so frustrated that nothing has worked and my iPad is still stuck. I wish I had never done the update. Please help!

Unable to update or restore
http://support.apple.com/kb/ht1808

Others folder? update/restore error?

I had about 3 gb stored in my others folder and couldnt seem to get rid of it...I saw other people in these forums had mentioned to restore my ipod nano. I simply tried that, it gave me the error that it cannot be updated b/c some of the files are in use by another program, (error 1417) as well as unable to restore (1428) any suggestions? im feeling hopeless...although the next time i plugged in my ipod it showed my other folder as only 184mb, but will i have problems in the future updating?
ipod nano Windows XP

From what I read here on the forums, this is a possible fix for any iPod exhibiting this behahaviour.
Did you try it at all?
Could you also take some time to pass some information for the Apple Engineers? Please copy and paste these questions into an email, make the subject of the email "iPod error report", add your answers, and send the email to Roy at Apple.
1. What error code are you seeing?
2. When are you seeing it (restoring or updating your iPod)?
3. Which iPod do you have?
4. What version of Windows do you have?
5. What Windows service pack do you have installed?

Can not update error 1602 and can not restore error 1604 what is the solution

Have a IPod touch 4, can't update (error 1602) and can't restore (error 1604) any solution?

try this support article.

I have had error 4004, 4013 and 4014 messages since trying to update/restore my iphone 5c. It went a bit crazy after I tried the latest OS update and won't turn on. Any ideas?

My Iphone 5c will not turn on/freezes since I tried to install the new OS on it. I've tried itunes updates and restore but get a string of 4004, 4013 and 4014 messages while trying to correct it. I'm wondering if it's even possibly turning itself off as the system tries to correct. Does anybody have any ideas. My use of the phone is fairly modest and it's not taken any knocks, been around water etc...

Resolve iOS update and restore errors - Apple Support
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

Updated IPhone 4 to IOS5 Restore Error (-50)

Last night I updated the os to 5 on my iphone 4 using my pc (o/s windows vista), using itunes 10.5 . Now I have lost all data from the end of july as that was the last back up until the one I did just before I updated my phone last night.
Initally I had a problem with it not registering my phone on itunes, saying it was synced to another computer, I ignored that and it went away and registered my phone. It has updated everything since, but it will not restore any of the contacts, photos or messages since July.
I have tried
1) restarting the laptop and restarting itunes, no difference
2) Several attempts at restoring when it prompts when connected to itunes, each time ending in error code (-50)
3) have been through all the trouble shooting relating to error code (-50)
4) several manual attempts at restoring via right clicking under the devices panel
Am literally at my wits end with it. Any further suggestions, literal step by step break down please as I'm no computer whiz.
Does anyone think a restore to factory settings followed by an attempt at updating/restoring would work?
Thanks,
Chloe

Any number of things could have corrupted the file, including bad space on the hard drive, etc. You can look through the system logs and see if you can spot any errors around the time the backup was made that might explain it, or you could run a surface scan on the drive to verify the integrity and try to lock out any physically bad space. It's unfortunate, but if the file is truly corrupt, there's not much that can be done at this point.

I have just attempted to update my daughters iphone 4 to ois7 all I get on itunes is Restore error 3194. Help please

I have just attempted to update an iphone 4 to ois 7. All I get on itunes is restore error 3194. Can anyone explain what is going wrong with my attempt to upgrade?

Read here > http://support.apple.com/kb/ts4451

IOS4 Update on 3GS New Restore- "iPhone (Name) is in use by another user"

The initial problem I encountered on my 3GS to iOS4 update was I couldn't do ANYTHING that required the network, e.g. Facebook, Safari, certain apps, youtube and more. I was told by an Apple in-store rep to restore AS NEW IPHONE instead of using my backup info, so I did.
It works almost perfectly now. However, I just attempted to make a new playlist and sync it to my iPhone and I am getting the message "iphone (Name of my iPhone) is in use by another user on this computer"
The problem with this is that I am the ONLY user on this computer and have been since I have had it.
My photos will sync through iPhoto but iTunes is no longer recognizing my iPhone's name or the device. I am not sure what caused this, but any help would be awesome.
Since the new update I changed the name of my iphone but I do not see why that would be an issue.

1. You are thread-jacking. Kangdequan has an open question and adding unrelated questions to that, will not help him at all. Kangdequan, please see below.
2. There have been countless articles in the last few years explaining why some countries have iTunes music stores and others not. The main reason is something called copyright.
3. There is an Apple app store in the Philippines.
4. There are many other sources of music.
Kandequan. It may be that something has become corrupted, but I also see a problem in that the iPhone is only supposed to sync with one computer. Trying to sync with a second one will not work.
There are a number of things you may need to do now, but first decide which computer is to be the one that you sync with: the master, if you will.
Whichever one you decide on, you need to make sure that all files point to that and there is a process written up by a user "wjosten".
You may also need to follow the Apple suggestions for making iTunes recognise your device.

IPad restore error iOS7 update

Hi all
just updated my iPad and plugged it into iMac/iTunes - now I have an error from iTUnes saying that iPad is in 'restore mode'
the ipad is not starting and just shows a diagram stating plug into itunes.
what shall i do? have had to restore ipad to factory settings, not impressed

iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
 Cheers, Tom

5s 8.1 iOS: Restore errors 4005. Won't update or restore

Hi Guys,
I downloaded the 8.1 update via the latest iTunes and connected my 5s to update.
The update failed and i got the 4005 restore error: iOS: Restore errors 4005, 4013, and 4014
Now when turn on the 5s it just shows the symbol to connect to iTunes.
So I plug in and get this:
I click 'Restore' then get this
So I click 'Restore and Update', then I get Restore Error 4005 again and get stuck in an infinite loop!
I did create a backup yesterday so I'm not worried about any lost data.
I have deleted the update and I'm downloading again now. I will also try with a different USB cable and on a different PC.
Any suggestions or a fix would be much appreciated?
Thanks.

Also FYI: The USB cable is a new authentic Apple lighting cable
Okay so I deleted and downloaded the update via iTunes again, plugged in the 5s via USB and still get:
After Restore and Update: 'Extracting software...'
Then:
Then:
Then:
'Extracting software...
Then: Preparing iPhone for install.
Now:
And the 'Connect to iTunes symbol' disappears leaving the screen still turned on but all black.
Then after a few minutes:
Hope that helps...

IOS4 update, restore error

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