IOS4 upgrade failed, then succeeded - apps and music all gone!

I just tried to upgrade, after failing it went to restore and then claimed to upgrade properly. When the iPhone booted, the contacts and photos were there luckily, but strangely enough all my music and apps are gone.
Nothing was synced with iTunes but it did do a backup before upgrading... strange!

Did you figure out a way to get your apps back? I have the same problem.

Similar Messages

  • Yup all my apps and music are gone now

    Well just like everyone else ios 5 jacked up my phone. I was going to look and check other peoples post so I didnt post the same issue someone else had but this site is running so slow! no doubt because so many people are having issues. I updated itunes first then i updated. However it couldnt back up my phone. But it said I could continue to update so I did. It updated me to 5 but it also returned my iphone 4 to factory settings Luckily I had backed up the night before so I tried to restore from back up. It took soooo long! and when my phone restarted and had me configure icloud settings. But when I looked through my stuff I had my contacts, e mail, pictures, and texts. But all my apps and music are missing! So I tried to restore again thinking ok I set up my icloud stuff so maybe now all my stuff will be back. And nope 30-40 mins later still the same!!!! *** I guess I can consider myself lucky since others dont even have their contacts. But man im ****** I had stuff to do today and instead I wasted my time with this update! And I still dont have my apps and music. How could apple have failed so bad?

    Yep, same here. Literally, this happens EVERYTIME I update my iphone. Thousands of songs and tons of apps - all gone. I believe I've tried everything to get it all back, but no success.
    Think it's time I chuck my iPhone out the window and boycott Apple.

  • Backed-up iPhone onto computer, got new iphone, restored from backup, apps and music are gone!?

    I have read that this is a common question, but I just don't understand and need it explained to me in a simple manner.. I'm not very "tech savvy".  Why would music and apps NOT be included in a back up?? Where are they now? Apple replaced my iPhone so I don't even have to old one for reference.  I can re-download my apps at no extra cost, but it seems like in order to re-download my music, I would have to pay for it again! What to do???

    Apps and music do not need to be saved in the backup, they are already in iTunes. iTunes contains your music library and your apps. Apps can be transferred to the iTunes library as necessary, but music should be housed there. If it is all music that you downloaded from iTunes, then you can put it there the same was as you do apps, but transferring purchases.

  • All my apps and music are gone after i updated to 5.0.1

    i did back up my ipodtouch before i updated it. all my musics and apps are gone and only thing it backed up is my pics, contacts, and some other stuff. is there anyway i can get my apps and musics back?

    You said you did a backup...
    iCloud backup or iTunes backup?
    Also, two suggestions for next time:
    Software updates can be done right from your device, under Settings > General > Software Update if you have iOS 5 or later. This usually prevents a lot of problems users typically run in to when updating in iTunes.
    When updating in iTunes, even though your restore may seem complete, it is still restoring your apps, music, etc. Please be sure that it is absolutely complete before unplugging.

  • I updated my iPhone software and now all of my purchased apps and music is gone! Help!!!!

    PLEASE HELP ME!!!!!!!!!!!!!!!!

    If for some reason you have failed to transfer all purchases to your computer before updating, then you will have to redownload them:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • I bought a 3rd ipad for my daughter in CA. I synced w/my PC to load some apps since she has no PC. Now I am in Iraq with PC and my iPad. If I buy my her iTunes gift cards, can she buy apps and music w/out using my pin and charging to my Credit card?

    I bought another iPad for my daugther.  Because she has no PC, I loaded her iPad with apps from My PC. Now she is in Oceanside CA.  And I am in Iraq with my iPad and PC.. My question is: How can my daughter load some apps of her own?  If I buy her iTunes gift cards, can she redeem them on her iPad with out using my Pin number (as that would give her access to my credit card)! I prefer to gifted her purchases, not allow her to purchase with access to my credit card. Can this be done?

    well if the ipad is on your itunes account then her apps and music etc will be billed to you. but if you give her gift cards you should take off your credit card because itunes won't tell you when you are all through with your gifted money and are back to useing your credit card until after you have made a purchase

  • I have lost all my apps and music off my iphone how do i get it off itunes on to my iphone

    i did an update on my iphone and all my apps and music have gone how do i get them off itunes back on to my iph

    Contact iTunes support & request they add the lost music to your iTunes download queue:
    http://www.apple.com/support/itunes/contact.html
    Apps, you can re-download for free.

  • I have upgraded my iTunes for Windows and I have lost all my apps and music

    I have upgraded my iTunes for Windows and I have lost all my apps and music.
    Although i signed in with my iTunes account, i can see only 5 apps (that i downloaded in the last 2-3 days), although on my iPad and iPhone i have more than 100 apps.
    If i connect my devices to iTunes, the syncronisation will be made the other way, from iTunes to iPhone/iPad, so i will lose everything.
    1. How can i restore these apps from the iCloud back-ups from my devices to my iTunes? Or any other method possible?
    2. If you can also give me a suggestion about how to find my music playlists, that would save me from a lot of useless work on creating them again.
    Thank you!

    Empty/corrupt library after upgrade/crash
    Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
    See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
    In the unlikely event that all the media has been inexplicably and permanently removed from your computer, see Recover your iTunes library from your iPod or iOS device.
    When you get it all working make a backup!
    tt2

  • Lost my apps and music on upgrade

    Just upgraded my iphone 4 whilst connected to itunes and it has lost all my apps and music!!!! im fuming!

    Okay great... lets work on apps first
    I think what happend is that the restore must have been to an old back-up without all your info on it.  I went and found a similar solution andt hey are getting their apps back by restoring from an iCloud back-up.
    If you have icloud back-up turned on, they you should be able to restore your apps to what they looked like yesterday.
    Here is that info - I think it sounds like what you want to do.. right?   We can work on music after we get you sorted on apps.
    Please read and see if this is what you want to do....
    ck2875 Boston, MA
    Re: Why are all my apps missing in iTunes when I backed everything up to my computer? 
    Nov 4, 2012 5:40 AM (in response to joefezz)
    Alright, your best bet might to be to use the restore from iCloud option, as it will redownload all the apps from your prior device (definitely make sure you're connected to WiFi when you're attempting to do it so that you don't eat through your data plan).
    First you'll want to verify that your old iPhone 4 backup is still in iCloud (you can check from your iPhone 5):
    On your Home Screen, tap Settings
    Tap iCloud
    Tap Storage & Backup
    Tap Manage Storage
    Select the device you want to manage
    You should see a backup for the iPhone 4 if there is one. If you tap on that backup, it will give details such as when it was last backed up and the backup size. You'll just want to know that the last backup was able to complete. If you have the iPhone 4 backup still, then you're good to go. If you decide to proceed with the restore (definitely your call and not mine), go all the way back out to the first Settings page.In Settings, tap:
    General
    Reset
    Erase All Content and Settings
    How content is restored to a new device
    When you go through Setup Assistant on a new device running iOS 5 or later, choose "Restore from iCloud Backup" and enter your iCloud account and password. You will see the three most recent backups for each of the devices on which you enabled Backup. Choose which backup to restore from.
    After your device restarts, your settings and accounts are restored and Backup starts downloading your purchased music, movies, TV shows, apps, books, Camera Roll, and other content.
    Note: You may be prompted to enter the passwords for all accounts enabled on your device. You may also be prompted to enter the password for for any iTunes, iBookstore and App Store accounts for which iCloud Backup is attempting to restore content.
    A progress bar will appear underneath the apps that are being downloaded. To prioritize the restore of a specific app, tap its icon. Restore will attempt to download the same version of the app that you had installed previously. If that version is no longer available, the latest version of the app will be restored.
    Support Page: http://support.apple.com/kb/HT4859?viewlocale=en_US&locale=en_US

  • After i upgrade  to a new phone, will my old 4s still continue to work on wifi for apps and music? or do I need phone service?

    after i upgrade  to a new phone, will my old 4s continue to work on wifi for apps and music only? to be used like an ipod?

    The support article referenced says to insert the SIM Card from my new phone in the old phone.  That won't work since I have an iPhone 5 and the iPhone 4S uses a different size SIM card. 
    What do I need to do to get past the "Insert a SIM card" message when I don't have the right size card lying around?

  • Upgraded phone and lost all apps and music

    i upgraded via my pc to the 5.0 and now i have lost all of my apps and my extensive music library.  does anyone know how i can restore my info?

    If you didn't encrypt your backup and it still requires a password it sounds like your backup is corrupted.
    Aren't your apps and music still in itunes?  I don't understand why you can't just resync.

  • If I upgrade ios to 5.0 will I lose my apps and music?

    If I upgrade to ios 5, will I lose my apps and music?

    Only if the apps and music are not in the iTunes library of the computer on which you do the update.  See:
    iOS 5: Updating your device to iOS 5

  • Hello i just came back from the apple store and they had to restore my phone and i just downloaded all my apps and music back but my photos that are on icloud i only got 80 out of 768 back. what do i do to get all of them back?

    hello i just came back from the apple store and they had to restore my phone and i just downloaded all my apps and music back but my photos that are on icloud i only got 80 out of 768 back. what do i do to get all of them back?

    If you tried to restore to your iCloud backup and your photos didn't fully restore, first go to Settings>iCloud>Storage & Backup and make sure it isn't still in the process of restoring.
    If the restore is complete and all your photos weren't restored, all you can do is try restoring the backup again.  You might try the solution posted by ezjules in this discussion: https://discussions.apple.com/message/19518589#19518589.  This involves opening the photos app after the phone restarts and you provide the passwords for your Apple IDs, then leaving it open for the remainder of the restore process.

  • I want to update my phone, but i purchased many apps and music on the phone. it won't let me authorize my computer so i cannot update. i don't want to deauthorize all my computers. how can i find out which 5 computers i have authorized?

    i want to update my phone, but i purchased many apps and music on the phone. it won't let me authorize my computer so i cannot update. i don't want to deauthorize all my computers. how can i find out which 5 computers i have authorized? also how can i update the software?

    This is a tedious solution, which is stupid!  And some users report an inability to reauthorize a computer after an "en masse” deauthorization.  I can’t believe Apple doesn’t provide a list or menu to find out which computers you’ve authorized! Obviously, APPLE knows (or else they couldn’t tell us how many computers we have authorized)--so why can’t they give us access to that information about our own computers??!!!
    And for an already-authorized computer with a hard drive that’s since been replaced and upgraded from Mavericks to Yosemite, would it be recognized as a “new computer” and require authorization? Would its previous incarnation (i.e., with the old hard drive and OS) be considered a separate computer? Some users report they can’t authorize a computer after an OS upgrade because of that. Can’t believe we have to do such a bass-ackwards kludge!

  • My husband and I had been sharing an iTunes account, which resulted in his apps and music being synced to my iPhone and mine to his. . . very annoying.  So I created a new iTunes account, but now no devices show up in the sidebar so I can't sync my phone.

    My husband and I had been sharing an iTunes account, which meant that when he synced his iPhone, all his apps and music appeared on mine as well, and vice versa.  This was annoying, so I created my own account and have changed the Apple id on my phone.  However, when I try to sync it on iTunes, no devices at all show up in the sidebar.  What am I doing wrong?

    Whenever a menu choice is grayed out, that is because you have Restrictions turned on in Settings.  Be sure to turn it off.
    You are confusing an itunes store account with an icloud account.  You two can continue using the same ID for itunes (thus sharing purchased music, apps, etc.), but you really should have separate accounts (different IDs) for icloud, since an account is intended for one user to keep his/her devices in sync.
    To create a new icloud account, go to
    http://www.apple.com/icloud/setup/
    Then go to Settings>icloud and scroll to the bottom of the screen and tap Delete Account.  (have restrictions turned off)  That will disconnect the device from the account but will not delete data in icloud or other devices.  Then sign in using the new ID.

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