IOS5 Cannot Get Mail: The connection to the server failed
Was working fine last night when upgraded to iOS5 and iCloud but now I get Cannot Get Mail: The connection to the server failed. Anyone else get that?
Yes. Getting complete failures on mail at present. iCloud servers seem completely screwed.
As you say, was working fine last night and this morning (UK time).
Similar Messages
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I keep getting an error pop-up when I try to access my email. The pop-up says Cannot Get Mail The connection to the server failed. I get this pop-up on both my iPhone 5 and my iPad. I can still access my email, but the pop-up is real annoying. Can someone please help me with this? -Stu
Hi StuNYC,
Welcome to Apple Support Communities.
It sounds like you're seeing an alert message when opening Mail on your iOS devices. Do you have multiple email accounts setup on the devices? Take a look at the article below, it provides suggestions that will resolve most issues that cause an alert like that to appear in when starting the Mail app.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
I hope this helps.
-Jason -
My iphone 5 everytime i go into mail it comes up with - Cannot get Mail - the connection to the server failed- i then have to click ok - I am still receiving mail - it is driving me mad having to click this everytime - anybody else had the same problem and have found a solution - only stated happening since iPhone was updated .
Hello there, Badboymbc.
The following Knowledge Base article provides some steps for troubleshooting mail on your iOS device:
iOS: Troubleshooting Mail
http://support.apple.com/kb/TS3899
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
i have a new itouch and have hotmail as my email account, today 21stn july 2012, when i went onto my mail account, a sign saying the following
cannot get mail the connection to the server failed, what do i do now as i am not receiving any emails and my junk box is missing ?Hi kristafromne!
I have an article here that I believe will help you with this issue. This article is about troubleshooting email accounts on your iPhone and can be found here:
iOS: Unable to send or receive email
http://support.apple.com/kb/ts3899
Thanks for being a part of the Apple Support Communities!
Regards,
Braden -
Cannot Get Mail - The connection to the server failed. iPhone 3GS & Hotmail
I've got an iPhone 3GS and I'm using Hotmail.
I'm geting the same error message over and over - "Cannot Get Mail - The connection to the server failed.". Out of the blue it started on my phone, but then the email worked again for a day after, and then quit working again. I've tried deleting and adding it as a new account. I tried to go back to what might have in-part caused the problem, and the only thing I had done over the weekend was to turn iCloud on and start backing up to it, but the e-mail did work after that for a couple days. I've tried a couple different Hotmail accounts to see if it was a corrupt e-mail in one account, but both accounts give me the same "Cannot Get Mail" response. Creating the "TEMP" folder on Hotmail and moving e-mails there did not work.
Could anyone spell out in layman's (non-IT) terms what I might be able to try?Who is the provider? Do you have two-step verification turned on? Did they change something on their end?
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Is anyone getting this message when trying to access Yahoo Email? "Cannot Get Mail, The connection to the server failed?"
I have Yahoo mail (POP) account. Mine is working fine at present. I do occasionally get asked for password while sending mail. I have had your issue in the past and it usually clears up in a few hours. Sometimes I sign out and then back in and it starts working again.
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What does Cannot get mail The connection to the server failed mean?
How can I access my mail - when I try a messages stating 'Cannot get mail - The connection to the server failed'
I dont know what to do!Usually there is not a password, SSL is set wrong, the server name is wrong, or the Port is wrong.
Go toSettings > Mail, Contacts,Calendars, then the Mail Account and see if the Incoming Server is some form of STP server specified, then that a password is set, and the if that is all correct go to Advanced and see how SSL is set. -
My iPad is bringing up a message saying "cannot get mail"the connection to server failed. It won't bring up my yahoo mail but does bring up my other mail...how do I fix?
Other users have been reporting Yahoo mail problems that are not iPad problems. Might be something to try on these links.
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
iPad Mail
http://www.apple.com/support/ipad/mail/
Try a Reset - iPad How-Tos http://ipod.about.com/lr/ipad_how-tos/903396/1/
Or this - Delete the account in Mail and then set it up again.
Cheers, Tom -
Hi my nan keeps Getting an error message of cannot get mail the connection to the server failed.... Can any one tell me what this means please
I too am getting this message. I have been using my iPad for two years with no problems but a couple of days ago I starting having this problem intermittently. I have restarted the iPad when that did not work I deleted the account and reloaded it. Nothing seems to work. I was having the same problem on my iPhone but that seems to be OK today. Any other ideas?
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I am getting a "cannot get mail" "the connection to the server failed" message, how can I get my emails again?
Hi DVfromca,
If you are having issues receiving email on your iPhone, you may find the following article helpful:
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Regards,
- Brenden -
I am unable to send or receive mail. I am getting an error message that says, cannot get mail, the connection to the server failed
Hotmail IS having problems:
http://bostinno.streetwise.co/2013/08/15/hotmail-outage-hotmail-is-down-for-user s-still-photos/
http://www.engadget.com/2013/08/14/outlook-outage/
http://www.infoworld.com/d/applications/microsofts-skydrive-outlookcom-are-down- some-users-224940
http://mashable.com/2013/08/14/outlook-down/
http://techcrunch.com/2013/08/14/microsoft-acknowledges-outlook-com-messenger-sk ydrive-outages/ -
When trying to access email I get the message "Cannot get Mail - The connection to the server failed". How do I resolve this?
google your mail providers settings and go over them 1 by 1 to make sure it's set correctly in your ipads mail account settings
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i am using iphone 4 ios 6.1.3, after hotmail imap setup, error showing "CANNOT GET MAIL" tHE CONNECTION TO THE SERVER FAILED. its happening since 14 aug. plz help !
I have trouble with sending e-mail and syncing e-mail. Try changing to 1 day sync under settings. It's sluggish but it works for me until they resolve the issue. MS claims all is normal. If you still have a problem you should report it here: https://status.live.com/report/hotmail
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On my I pad Mini I keep getting the message "Cannot get Mail" The connection to the server has failed.
But this is not the case everything works OK so why do I get the messageAn iOS fluke or mail app glitch maybe. Not sure anyone will know why you get it. Do you're ever close the mail app? Try closing it and reset the iPad and see if the message goes away.
Assuming that you are running iOS 7, in order to close apps, you drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the Mail app that you want to close and then swipe "up" on the app preview thumbnail to close it.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
Hi
Overnight both my hotmail accounts on my Iphone 4s, through Mail, have stopped working and I cannot access my email. Every time I try I get the message "Cannot get Mail. Connection to the Server Failed"
I have rebooted my phone, deleted and readded the accoutns and even reset my network settings to factory seeting but nothing works. A few hours ago it randomly started working again but has since stopped.
Please Help!!!Contact Microsoft to see if Hotmail is having any issues.
The issue described is not an iPhone or iOS issue.
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