IOS5 iTunes sync bug

I have a bug with iOS5!!! When i sync music by date added, music won't load on iPhone4 in the same order that's in iTunes on my computer.
Anyone else have this problem?

Two steps forward - one step back.
Thanks to insight from others here I enabled disk use and went to [drive letter]/iPod/control/music
There I saw a long list of folders called F00, F01, F02 etc.
In my case there were 49 of them with roughly 400 files in each folder.
The bulk of the files were named ABCD.mp4 down to ZYXW.mp4.
In each of the fifty folders were, as predicted above, a handful of song files labeled as such - ie borntorun.mp3 or iseered.mp4
I opened each and every one of the folders, deleted the files with real names and synced the pod.
On my 120 GB the yellow "other" fell dramatically, down to under 1 GB. Which is under 1% of the total. Not great but acceptable.
So far, so good.
Now that I had fresh space I set about adding new songs to the pod.
Imagine my disappointment when I rechecked the F00 to F49 folders and saw that song name files had crept back in. Not as many, and I was able to delete them quickly and keep "other" under 1 GB. But still. It's like having crab grass or rodents.
Is there any hint that iTunes might address the underlying cause?
In the gripping process of deleting four or five files from each folder I noted that some specific files came up again and again. Just for laughs I'm going to delete and re-add those songs in case that helps.

Similar Messages

ITunes sync bug causes space on iPod/iPhone to be gradually lost over time

This topic pertains to iTunes for Windows version 10.1.1 and most likely all prior versions. At the time of this writing 10.1.1 is the latest version.
I have clearly identified a bug with the procedure iTunes uses specifically to copy Music over to the iPod and iPhone units. A detailed description with steps to reproduce follows, but first the summary: Space is gradually wasted by iTunes erroneously copying certain tracks twice! The 2nd copy is not recorded in the itunesDB file, and space wasted on these duplicate tracks is counted under "Other" in the iTunes capacity screen. It is impossible to ever retrieve this space from the portable device without doing a factory restore on the Summary screen, which of course will also wipe out all your Apps, Videos, Photos, Music, etc at the same time. Hardly an ideal workaround!!
Details:
When several tracks are to be copied to the portable device; either an iPod or an iPhone, and I have successfully reproduced this on both an iPod nano 5th Generation and an iPhone 4, sometimes a track is accidentally copied twice while, one of the selected tracks isn't copied at all. The user will notice when this occurs, that during their sync, one of their songs just seems to be missing. Syncing again will then copy the track which was missed during the last sync, but unfortunately, the 2nd copy of the track that was erroneously duplicated remains. The track which is duplicated appears in the hidden folder on your iPod file system as both the AAAA.mp3 filename structure and the <track name>.mp3 file name. Oddly enough, when this bug occurs, the itunesDB does not associate to the AAAA.mp3 like it normally would, but to the <track name>.mp3 and the AAAA.mp3 file is just wasted space on your device which cannot be recovered without manually deleting this file (a task which is impossible on an iPhone without hacking the device).
It is easy to reproduce this. This is very obvious if you start with an empty, new iPod. Sync a bunch of tracks to your iPod (the more the better), in fact this cannot happen if you only sync 1 track at a time, then check to see if the number of tracks is equal to the number of tracks that should be there. i.e. did the sync seem to just miss 1 or 2 tracks?
Make sure "Enable disk mode" is checked for your device, and browse to (Drive Letter):\iPod_Control\Music\ and you will eventually find that exact number of files which have actual track names instead of the standard AAAA.mp3 type filename. Next, in iTunes, remove ALL songs and any other forms of audio (such as podcasts), from the device. Your music folder techincally should now be empty, but as you browse through the hidden Music folder in the device, you will stumble upon a couple of files that remain. These are the orphaned files I've been talking about.
The effect:
Over time, with repeated additions and removal of songs from one's device, these files accumulate. The iPod owner, none the wiser, will start to wonder why "Other" in the iTunes capacity display is continuing to grow. I was highly suspicious after cleaning out my iPod entirely, that "Other" was still showing 1.6GB!! I browsed through the filesystem wondering why which led me to discover tons of various music files in the music folder which shouldn't have been there (after all, iTunes shows no music stored on this device).
The Fix:
Some sort of bug is causing this erroneous duplicate copy to be generated, and then the database to actually reference the erroneous copy instead of the AAAA.mp3 copy. One workaround iTunes could actually build in some sort of enumeration function that scans all of it's internal F## folders in the Music folder looking for these orphaned files, and simply erase them if they are not contained in the itunesDB. Pushing out this type of behavior into a new iTunes release would also fix the problem for all the people who've already racked up GBs of wasted space as that space would suddenly become available again for apps, tracks, and other files.

Two steps forward - one step back.
Thanks to insight from others here I enabled disk use and went to [drive letter]/iPod/control/music
There I saw a long list of folders called F00, F01, F02 etc.
In my case there were 49 of them with roughly 400 files in each folder.
The bulk of the files were named ABCD.mp4 down to ZYXW.mp4.
In each of the fifty folders were, as predicted above, a handful of song files labeled as such - ie borntorun.mp3 or iseered.mp4
I opened each and every one of the folders, deleted the files with real names and synced the pod.
On my 120 GB the yellow "other" fell dramatically, down to under 1 GB. Which is under 1% of the total. Not great but acceptable.
So far, so good.
Now that I had fresh space I set about adding new songs to the pod.
Imagine my disappointment when I rechecked the F00 to F49 folders and saw that song name files had crept back in. Not as many, and I was able to delete them quickly and keep "other" under 1 GB. But still. It's like having crab grass or rodents.
Is there any hint that iTunes might address the underlying cause?
In the gripping process of deleting four or five files from each folder I noted that some specific files came up again and again. Just for laughs I'm going to delete and re-add those songs in case that helps.

Is this an iTunes sync bug?

I have an iPhone5 running iOS6.1 with iTunes 11.0.1.12 running on a Windows 7 PC. Here's the scenario: I have all my books sync'd up properly between my phone and iTunes. If I use my phone to download a book I previously purchased (the book icon has the little iCloud symbol on it), it looks like the linkage is broken. Meaning, deleting or downloading the book on my phone is no longer relected in iTunes and vice versa - checking or unchecking the book in iTunes for sync'ing doesn't result in anything happening on my phone.
Is this a bug, or intentional? If intentional, what's the reasoning? Since I would think most of what you do is done through your phone rather than iTunes, it seems this just results in the two getting out of sync.

Yes it is iTunes used to transfer purchases from the device as part of syncing.
The workaround is from the top menu (Ctrl B to turn it on in Windows)
File > Devices > Transfer Purchases from this phone

Apple TV / Itunes Sync Bug

I am having a lot of problems with my Apple TV, some videos are uploaded correctly and other, almost new ones show a message error: THE SELECTED VIDEO COULD NOT BE PLAYED. THE FORMAT WAS NOT RECOGNIZED.
Also when y try to sync Itunes version 7.3.2 crashes.
To solve this issue I have to install an older version of itunes, I have found version 7.2 in here: http://www.oldapps.com/downloadiTunesmac.php
Delete file itunes from applications and then install the old version.

Ramiro,
What is the source of the video you are having problems with ?
Schrosa
Have you tried the following:
1. Open itunes and select a troublesome tune/movie.
2. Choose file/show in Finder and note the location of the original file.
3. Delete the tune/movie from your itunes list (not in the finder) choose 'remove' and 'keep files' when prompted
4. Drag the original file from the Finder back to itunes.
Does this help

IOS5/Itunes 5 sync issues - music greyed out, not syncing across

Hello,
I am having issues syncing music from iTunes to my iphone and ipad. I use autofill, but have had the same issue when using the sync all music option. All the files are listed in the music tab under the device, but half are greyed out and unplayable on the device (they are greyed out on the device too). There is a sync icon next to the files, but clicking on it does nothing.... I did a clean restore to ios5 and it copied my apps over, but none of my music, pictures etc. This is really annoying can anyone help?
IOS5 GM
Itunes 5

I have been fighting this problem with both my iPhone, my partner's, and my nephew's. It seems to have something to do with music purchased in iTunes vs. music that is ripped, since all my ripped music transfers fine and stays put.
On the other hand, downloaded content shows up doubled (one black, one grey) when I look at my music through the iTunes, just like that screen cap. As long as there's a "black copy" showing, it plays fine on my iPhone 4s, but I find I have to remove the greyed out copies manually and then manually transfer from my iTunes library or from the purchased option on the phone itself. In other words, if the music on the phone in only greyed out copies, and it's not on the phone, it doesn't transfer manually unless I first delete the greyed out versions. -- And then the greyed out versions magically reappear after it contacts the cloud and backs up.
I also sometimes end up with doubled copies, and my albums don't all sort the way they should -- so for example some Diane Schuur shows up under the artist name, and some shows up under albums. To put it all together I had to make a playlist, which is stupid.
Finally, there are some 46 items it tries to sync everytime I do any wi fi syncing of anything with my phone. I have no idea what that is.
I'm tempted to wipe and let all iTunes content be restored from the iCloud, a process that would require an overnight restore. I'm guessing that might solve the problem, but why should it all be this hard? Does Apple look at these comments, because I notice there are several different threads on this site concerning the music app and the iTunes/syncing issue?
Bill

QUESTIONS: I have an iphone 3gs.just updating to ios5. am at the stage where I chose to restore iphone via itunes. sync seems stuck at step 7 of 7: syncing artwork. Is this necessary and if not how do I get around it?

QUESTIONS: I have an iphone 3gs.just updating to ios5. am at the stage where I chose to restore iphone via itunes. sync seems stuck at step 7 of 7: syncing artwork. Is this necessary and if not how do I get around it?

When I use find file http://www.macupdate.com/app/mac/30073/find-file (which does tend to find files that "Finder" can't), it's not coming up with any other itunes library files that have been modified in the past week, which I know it would have been - unfortunately, I don't have a very recent backup of the hard drive. It would be a few months old so it wouldn't have the complete library on it....any ideas? I'm wondering if restarting the computer might help but have been afraid to do so in case it would make it harder to recover anything...I was looking at this thread https://discussions.apple.com/thread/4211589?start=0&tstart=0 in the hopes that it might have a helpful suggestion but it's definitely a different scenario.

I'm unable to transfer my contacts to my iPhone 3G during an iTunes sync. Other content appears to be syncing OK and all my ios5 devices are working fine! Can anybody help?

I'm unable to transfer my contacts to my IPhone 3G (latest ios 4.2.1 installed) during an iTunes sync. All other content appears to sync OK and my ios5 devices (iPhone 4s and iPad 2) are syncing fine. I suspect this could be an iCloud issue as my iPhone 3G is not compatible with iCloud. Can anyone help me out with this issue?

I solved this issue by turning off iCloud contacts sync - then my iPhone 3G would sync through iTunes as normal. I then just turned iCloud contacts sync back on. Job done!

I am getting this error message after upgrading to iOS5: "iTunes cannot sync apps to the iPad "ray's iPad" because the apps installed on the iPad could not be determined."

I am getting this error message after upgrading to iOS5: "iTunes cannot sync apps to the iPad "ray's iPad" because the apps installed on the iPad could not be determined."
I wiped it out and restored from backup but I am still getting the same message.

I uninstalled and reinstalled iTunes and that fixed it. Here are the specific instructions that I was given.
~~~
Try the following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch
~~~
Good Luck!
~R

ITunes Sync issues: I cannot download purchased songs & the sync never finishes

Songs that are listed as Purchased in my iTunes Store account are listed in grey in iTunes on my iMac and I cannot download them again.
Also, and maybe related, since upgrading to iOS5, the iTunes sync between my desktop and iPhone 4 never ends -- it hangs on the last step, "waiting for items to copy."
Any ideas on how to resolve these problems?
What's going with Apple these days? Lots of bugs and issues. Too bad.
Thanks!

Anyone having this problem and have mcafee click on the start button type services.msc find mcaffee rediractor right click and stop works like a charm

ITunes Syncs Podcasts to iPhone - Podcast App only Shows 1

Hi all,
I'm experiencing an odd bug with Podcasts that I'll try to explain as succinctly as possible.
There is a local radio show that I manually download from their website and listen on the Podcasts app through my iPhone. Typcially, I download the MP3 of the daily broadcast, copy into iTunes, change the "Media Kind" to "Podcasts" and sync with my iPhone. It's worked fine for a year.
However, since doing a clean install of Mavericks and iTunes, it's been acting wacky. In this example, let's say I have 5 episodes of the radio show from last week. They're named by their air date (10-28-2013, 10-29-2013, etc.), and look fine within iTunes. When I sync them to my iPhone, I can see on the progress bar that all 5 episodes copy over. But when I open up the Podcasts app, all I see is the newest epside (11-01-2013). If I try to play that episode, it says it is playing the 11/1 episode, but it ends up playing one of the other 4 episodes.
I've tried unsyncing Podcasts through iTunes (so everything is deleted from my phone), and then synching again. Same problem. I've also tried unsyncing, deleting the Podcasts app, and then reinstalling the app. Same problem.
Any thoughts or ideas on what I should try next? Is there a cache or library file on my phone or Mac that I need to reset? Thanks!

After a lot of troubleshooting, I found a fix. It seems the newest versions of the Podcast app rely heavily on ID3 tags, so you've got to have a bare minimum of tags set in order for the app to properly recognize them.
To get started, you'll need an ID3 editor. I used this one. http://www.pa-software.com/id3editor/
Before you import the MP3 file into iTunes, open it in the ID3 Editor and adjust the following tags...
1) Starting on the "Standard" tab, make sure "Enable V2 tag" is checked, and you have something for Title, Artist, Year, Genre ("Podcast").
2) Still on the "Standard" tab, if "Enable V1 tag" is selected, go ahead and de-select it.
3) On "Extended" tab, add a date to "Released" in the following format - YYYY-MM-DD
4) On "Podcast" tab, make sure the "Enable podcast tab" box is checked. Then, enter any website under "Identifier" and "Feed." I just used http://www.google.com
After setting those tags, just click on the "Update" button, and you can now import the file into iTunes, sync with your iDevice, and the Podcasts app should stop acting a fool.

ITunes sync executables crashes with long System Variable Value

There is a System Variable: ESET_OPTIONS on my PC. The value of it is 2079 white spaces,
It looks like iTunes sync executables crashes when it trying to sync my iphone5s with outlook due to this System Variable.
I'm using Windows 8.1 x64 and outlook 2013 pro+ x64, both with latest updates installed. iTunes 11.1.4 for Windows (64-bit)
The iTunes sync log is below:
********************START OF LOG********************
=====================================
com.apple.Outlook.client.exe begins
=====================================
[4000 @ Tue Feb 25 02:04:50 2014] [YSLoader com.apple.Outlook.client.exe] parent process: 5256 "SyncServer.exe"
[4000 @ Tue Feb 25 02:04:50 2014] [YSLoader com.apple.Outlook.client.exe] main thread 2708
[4000 @ Tue Feb 25 02:04:50 2014] [YSLoader com.apple.Outlook.client.exe] command line: "C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\com.apple.Outlook.client.exe" --sync com.apple.Outlook --entitynames "com.apple.contacts.Contact,com.apple.contacts.Date,com.apple.contacts.Email Address,com.apple.contacts.Group,com.apple.contacts.IM,com.apple.contacts.Phone Number,com.apple.contacts.Related Name,com.apple.contacts.Street Address,com.apple.contacts.URL"
[4000 @ Tue Feb 25 02:04:50 2014] [YSLoader com.apple.Outlook.client.exe] ALLUSERSPROFILE=C:\ProgramData
[4000 @ Tue Feb 25 02:04:50 2014] [YSLoader com.apple.Outlook.client.exe] APPDATA=C:\Users\***MASKED***\AppData\Roaming
[4000 @ Tue Feb 25 02:04:50 2014] [YSLoader com.apple.Outlook.client.exe] asl.log=Destination=file
[4000 @ Tue Feb 25 02:04:50 2014] [YSLoader com.apple.Outlook.client.exe] CommonProgramFiles=C:\Program Files (x86)\Common Files
[4000 @ Tue Feb 25 02:04:50 2014] [YSLoader com.apple.Outlook.client.exe] CommonProgramFiles(x86)=C:\Program Files (x86)\Common Files
[4000 @ Tue Feb 25 02:04:50 2014] [YSLoader com.apple.Outlook.client.exe] CommonProgramW6432=C:\Program Files\Common Files
[4000 @ Tue Feb 25 02:04:50 2014] [YSLoader com.apple.Outlook.client.exe] COMPUTERNAME=***MASKED***
[4000 @ Tue Feb 25 02:04:50 2014] [YSLoader com.apple.Outlook.client.exe] ComSpec=C:\Windows\system32\cmd.exe
[4000 @ Tue Feb 25 02:04:50 2014] [YSLoader com.apple.Outlook.client.exe] ESET_OPTIONS=
[4000 @ Tue Feb 25 02:04:50 2014] [YSLoader com.apple.Outlook.client.exe] FP_NO_HOST_CHECK=NO
[4000 @ Tue Feb 25 02:04:50 2014] [YSLoader com.apple.Outlook.client.exe] HOMEDRIVE=C:
[4000 @ Tue Feb 25 02:04:50 2014] [YSLoader com.apple.Outlook.client.exe] HOMEPATH=\Users\***MASKED***
[4000 @ Tue Feb 25 02:04:50 2014] [YSLoader com.apple.Outlook.client.exe] LOCALAPPDATA=C:\Users\***MASKED***\AppData\Local
[4000 @ Tue Feb 25 02:04:50 2014] [YSLoader com.apple.Outlook.client.exe] LOGONSERVER=\\MicrosoftAccount
[4000 @ Tue Feb 25 02:04:50 2014] [YSLoader com.apple.Outlook.client.exe] NUMBER_OF_PROCESSORS=8
[4000 @ Tue Feb 25 02:04:50 2014] [YSLoader com.apple.Outlook.client.exe] OS=Windows_NT
[4000 @ Tue Feb 25 02:04:50 2014] [YSLoader com.apple.Outlook.client.exe] Path=C:\Program Files (x86)\NVIDIA Corporation\PhysX\Common;C:\Program Files (x86)\Intel\iCLS Client\;C:\Program Files\Intel\iCLS Client\;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\Syst em32\WindowsPowerShell\v1.0\;C:\Program Files\Intel\Intel® Management Engine Components\DAL;C:\Program Files\Intel\Intel® Management Engine Components\IPT;C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL;C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT;C:\Program Files (x86)\Common Files\Apple\Apple Application Support\;C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\;C:\Program Files (x86)\Common Files\Apple\Apple Application Support\;C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\;C:\Program Files (x86)\Common Files\Apple\Apple Application Support\;C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\
[4000 @ Tue Feb 25 02:04:50 2014] [YSLoader com.apple.Outlook.client.exe] PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
[4000 @ Tue Feb 25 02:04:50 2014] [YSLoader com.apple.Outlook.client.exe] PROCESSOR_ARCHITECTURE=x86
[4000 @ Tue Feb 25 02:04:50 2014] [YSLoader com.apple.Outlook.client.exe] PROCESSOR_ARCHITEW6432=AMD64
[4000 @ Tue Feb 25 02:04:50 2014] [YSLoader com.apple.Outlook.client.exe] PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 60 Stepping 3, GenuineIntel
[4000 @ Tue Feb 25 02:04:50 2014] [YSLoader com.apple.Outlook.client.exe] PROCESSOR_LEVEL=6
[4000 @ Tue Feb 25 02:04:50 2014] [YSLoader com.apple.Outlook.client.exe] PROCESSOR_REVISION=3c03
[4000 @ Tue Feb 25 02:04:50 2014] [YSLoader com.apple.Outlook.client.exe] ProgramData=C:\ProgramData
[4000 @ Tue Feb 25 02:04:50 2014] [YSLoader com.apple.Outlook.client.exe] ProgramFiles=C:\Program Files (x86)
[4000 @ Tue Feb 25 02:04:50 2014] [YSLoader com.apple.Outlook.client.exe] ProgramFiles(x86)=C:\Program Files (x86)
[4000 @ Tue Feb 25 02:04:50 2014] [YSLoader com.apple.Outlook.client.exe] ProgramW6432=C:\Program Files
[4000 @ Tue Feb 25 02:04:50 2014] [YSLoader com.apple.Outlook.client.exe] PSModulePath=C:\Windows\system32\WindowsPowerShell\v1.0\Modules\
[4000 @ Tue Feb 25 02:04:50 2014] [YSLoader com.apple.Outlook.client.exe] PUBLIC=C:\Users\Public
[4000 @ Tue Feb 25 02:04:50 2014] [YSLoader com.apple.Outlook.client.exe] SESSIONNAME=Console
[4000 @ Tue Feb 25 02:04:50 2014] [YSLoader com.apple.Outlook.client.exe] SYNCSERVICES_CLIENT_IDENTIFIER=com.apple.Outlook
[4000 @ Tue Feb 25 02:04:50 2014] [YSLoader com.apple.Outlook.client.exe] SYNCSERVICES_ENTITY_NAMES=com.apple.contacts.Contact,com.apple.contacts.Date,co m.apple.contacts.Email Address,com.apple.contacts.Group,com.apple.contacts.IM,com.apple.contacts.Phone Number,com.apple.contacts.Related Name,com.apple.contacts.Street Address,com.apple.contacts.URL
[4000 @ Tue Feb 25 02:04:50 2014] [YSLoader com.apple.Outlook.client.exe] SYNCSERVICES_PLAN_IDENTIFIER=D8FE346E-4023-9D49-B157-183089DE3138
[4000 @ Tue Feb 25 02:04:50 2014] [YSLoader com.apple.Outlook.client.exe] SystemDrive=C:
[4000 @ Tue Feb 25 02:04:50 2014] [YSLoader com.apple.Outlook.client.exe] SystemRoot=C:\Windows
[4000 @ Tue Feb 25 02:04:50 2014] [YSLoader com.apple.Outlook.client.exe] TEMP=C:\Users\***MASKED***\AppData\Local\Temp
[4000 @ Tue Feb 25 02:04:50 2014] [YSLoader com.apple.Outlook.client.exe] TMP=C:\Users\***MASKED***\AppData\Local\Temp
[4000 @ Tue Feb 25 02:04:50 2014] [YSLoader com.apple.Outlook.client.exe] USERDOMAIN=***MASKED***
[4000 @ Tue Feb 25 02:04:50 2014] [YSLoader com.apple.Outlook.client.exe] USERDOMAIN_ROAMINGPROFILE=***MASKED***
[4000 @ Tue Feb 25 02:04:50 2014] [YSLoader com.apple.Outlook.client.exe] USERNAME=***MASKED***
[4000 @ Tue Feb 25 02:04:50 2014] [YSLoader com.apple.Outlook.client.exe] USERPROFILE=C:\Users\***MASKED***
[4000 @ Tue Feb 25 02:04:50 2014] [YSLoader com.apple.Outlook.client.exe] windir=C:\Windows
[4000 @ Tue Feb 25 02:04:50 2014] [YSLog com.apple.Outlook.client.exe] defaults key ShouldLog in domain com.apple.Outlook.client.exe is (null)
[4000 @ Tue Feb 25 02:04:50 2014] [com.apple.Outlook.client:AppleSyncMapiInterface ASLog] |Info| Trying to load the Mapi library directly.
[4000 @ Tue Feb 25 02:04:50 2014] [com.apple.Outlook.client:AppleSyncMapiInterface ASLog] |Info| Failed loading the Mapi library directly.
[4000 @ Tue Feb 25 02:04:50 2014] [com.apple.Outlook.client:AppleSyncMapiInterface ASLog] |Info| Trying with RPC...
[4000 @ Tue Feb 25 02:04:50 2014] [com.apple.Outlook.client:AppleSyncMapiInterface ASLog] |Info| Trying to load the Mapi library using RPC.
[4000 @ Tue Feb 25 02:04:50 2014] [com.apple.Outlook.client:AppleSyncMapiInterface ASLog] |Info| Generated string for RPC portName: com.apple.Outlook.client_4000:315@537
[4000 @ Tue Feb 25 02:04:50 2014] [com.apple.Outlook.client:AppleSyncMapiInterface ASLog] |Info| Launching separate process: AppleSyncMapiInterfaceHelper_x64.exe...
[1724 @ Tue Feb 25 02:04:50 2014] [AppleSyncMapiInterfaceHelper_x64 ASLog] |Info| Starting AppleSyncMapiInterfaceHelper_x64.exe...
[1724 @ Tue Feb 25 02:04:50 2014] [AppleSyncMapiInterfaceHelper_x64 ASLog] |Info| Function MAPIInitialize       loaded successfully.
[1724 @ Tue Feb 25 02:04:50 2014] [AppleSyncMapiInterfaceHelper_x64 ASLog] |Info| Function MAPIUninitialize     loaded successfully.
[1724 @ Tue Feb 25 02:04:50 2014] [AppleSyncMapiInterfaceHelper_x64 ASLog] |Info| Function MAPILogonEx          loaded successfully.
[1724 @ Tue Feb 25 02:04:50 2014] [AppleSyncMapiInterfaceHelper_x64 ASLog] |Info| Function MAPIFreeBuffer       loaded successfully.
[1724 @ Tue Feb 25 02:04:50 2014] [AppleSyncMapiInterfaceHelper_x64 ASLog] |Warning| Failed to load function FreeProws@4.
[1724 @ Tue Feb 25 02:04:50 2014] [AppleSyncMapiInterfaceHelper_x64 ASLog] |Info| Function FreeProws            loaded successfully.
[1724 @ Tue Feb 25 02:04:50 2014] [AppleSyncMapiInterfaceHelper_x64 ASLog] |Info| Function MAPIAdminProfiles    loaded successfully.
[1724 @ Tue Feb 25 02:04:50 2014] [AppleSyncMapiInterfaceHelper_x64 ASLog] |Info| Function MAPICrashRecovery    loaded successfully.
[4000 @ Tue Feb 25 02:04:50 2014] [_ISDVLog com.apple.Outlook.client.exe] com.apple.Outlook: fast sync com.apple.contacts.Contact, com.apple.contacts.Date, com.apple.contacts.Email Address, com.apple.contacts.Group, com.apple.contacts.IM, com.apple.contacts.Phone Number, com.apple.contacts.Related Name, com.apple.contacts.Street Address, com.apple.contacts.URL
[5824 @ Tue Feb 25 02:04:50 2014] [_ISDVLog AppleMobileSync.exe] com.apple.MobileSync.213179319b9161f4527a9911d560f93c800bd5d3: fast sync com.apple.contacts.Contact, com.apple.contacts.Date, com.apple.contacts.Email Address, com.apple.contacts.Group, com.apple.contacts.IM, com.apple.contacts.Phone Number, com.apple.contacts.Related Name, com.apple.contacts.Street Address, com.apple.contacts.URL
[1724 @ Tue Feb 25 02:04:50 2014] [AppleSyncMapiInterfaceHelper_x64 ASLog] |Info| Exiting AppleSyncMapiInterfaceHelper_x64.exe.
[4000 @ Tue Feb 25 02:04:50 2014] [YSLoader com.apple.Outlook.client.exe]
===================================
com.apple.Outlook.client.exe ends
===================================
[5256 @ Tue Feb 25 02:04:50 2014] [com.apple.console SyncServer.exe] *** Assertion failure in -[ISDSyncManager environment], ISDSyncManager.m:452
[5256 @ Tue Feb 25 02:04:50 2014] [_ISDVLog SyncServer.exe] main, exception during initializeServer. Name: 'NSInternalInconsistencyException', reason: 'malformed value: ESET_OPTIONS='
Stack:(
[5256 @ Tue Feb 25 02:04:50 2014] [YSLoader SyncServer.exe]
=====================
SyncServer.exe ends
=====================
[5824 @ Tue Feb 25 02:06:03 2014] [YSLoader AppleMobileSync.exe]
==========================
AppleMobileSync.exe ends
==========================
[5272 @ Tue Feb 25 02:06:05 2014] [YSLoader AppleMobileDeviceHelper.exe]
==================================
AppleMobileDeviceHelper.exe ends
==================================
[5584 @ Tue Feb 25 02:06:05 2014] [com.apple.SyncServices.AppleMobileDeviceHelper AppleMobileDeviceHelper.exe] Exception NSPortSendException while handling message: [NSMessagePort sendBeforeDate:] Cannot send (-3).
Message: {
    AMSMessageSignatureKey =     (
        AMSTargetIdentifierKey
    AMSRequestKey = AMSGetDataClassInfoForTargetRequest;
    AMSTargetIdentifierKey = 213179319b9161f4527a9911d560f93c800bd5d3;
********************END OF LOG********************For now, I have to remove the System Variable so that iTunes can sync with outlook.

We're a user to user forum, Yuki.
If you'd like to submit a trackable bug report, you could try registering (for free) as an Apple Developer:
https://developer.apple.com/register/index.action
I think you're then able to use the Apple Bug Reporter (and get feedback on any submissions).

IPhone 4 (iOS5) not syncing with outlook 2010 calendar

Hi Guys,
My iPhone 4 has been working great for the last few months up until recently. I have been able to sync with outlook 2010 for both my contacts and calendar using iTunes sync in the past with no problems.. I went to conference last week and got back in the office sync’d yesterday. Things are not right. My contacts sync, but calendar does not sync either way (phone to PC - PC to phone). I upgraded to iOS5 and reloaded iTunes and I'm having the same problem. I also noticed that my sync is taking much, much longer (like there is a conflict somewhere.) The contacts still sync, but no new/changed calendar entries. Anyone have this problem and have any ideas how do I can fix it? Is it a simple setting switch on the iPhone or iTunes? It's getting very frustrating!! One of my office mates has been taunting me with his android phone and I’m starting to feel like I might have to do something drastic to get my calendar back on my phone…
Outlook version is MS Pro Plus 2010 - 14.0.5128.5000 (64-bit)
iTunes version is 10.5.0.142
iPhone version is 5.0 (9A334)
Any help would be greatly appreciated!

Hey, man. Sorry I have no solution, but it may not hurt to know you are not the only one.
I uprgraded a 3GS to iOS 5, set it up to sync with iCloud initially, and then switched back to sync with PC as before. It seems that my calendar was syncing at first, but within a few days it just stopped.
I also recall a ton of weird "sync conflicts" that I had to resolve, even though the iTunes conflict reslover showed information that was identical in Outlook and iPhone calendar.
Notes and contacts sync just fine with Outlook 2003 under Windows Vista for me, but calendar will not sync at all any more, either direction.
I have tried most of the suggestions, including restoring iPhone and creating a whole new user account in Windows and tried syncing iPhone and Outlook via iTunes that way (and both USB and wifi). I did not seem to have any better success.
This is a disaster. So far I have just been using Notes to MANUALLY sync calendar info between devices.
I have never given nearly as much thought to Android as I have lately.
It may be time to call Apple Support, but my previous experiences with them (and the "Geniuses" at the store) were underwhelming.

Quicktime SANYO Xacti MP4 movie file Audio Sync Bug..

Hello. I am awkward in English.
Quicktime SANYO Xacti MP4 movie file..
Audio Codec AAC, Sound Sync Bug
audio and video files they are not in sync.
KMPlayer Problem without Play..
Thank you for any help you can provide..

Open the movie in the QuickTime Player and Select Export -> Sound to AIFF.
Drop the exported AIFF file into iTunes.
Make sure the iTunes CD Import Settings in Prefs is set to the MP3 encoder.
Right-Click on the AIFF file in the iTunes Library display and select Create MP3 Version.

Photo sync bug with Aperture albums?

Hi, I think I have found a bug with how iTunes syncs photos across to my new (and until my number ports across, useless) iPhone.
If you set it up that only selected Aperture albums are synced, like this;
[ ] album1
[tick] album2
[ ] album3
[tick] album4
then albums 2 and 4 are optimized and copied across.
However, if in Aperture you create a new album (by importing new photos, say) that appears in the list, e.g., between album2 and album3, then the ticks retain their spacial position, not their position relative to the album they are meant to sync;
[ ] album1
[tick] album2
[ ] album_new
[tick] album3
[ ] album4
So now, when you sync, album4 is deleted and album3 is placed on the phone - not what you would expect.
Has anyone else noticed this?
Tristan

Tweekme wrote:
It is fixed now though. If you upgrade to iTunes 7.5, and iPhone software Update 1.1.2
Hi Scott,
Thanks for the reply.
That's strange... I am using leopard, with iTunes 7.5 and a brand new UK iPhone (so it has 1.1.2 already on it). It was essentially in 'virgin' state too; I had to return my 1st phone due to a tiny but annoying problem with it. I noticed the this after only a couple of syncs - when the sync was taking a while due to the photo optimizing step.
I will take another look tonight.
Thanks,
Tristan

IPod, iTunes Syncing on Leopard + Apple Wired Keyboard = Hang and problems

Sorry for the cryptic topic title but I search liked crazy and through several different sites I managed to hobble together a configuration that reproduces my problem. Maybe those terms will helps others...
Anyway, I have Mac Pro with OS X 10.5 (Leopard) and a 5G video iPod. Just recently during iTunes syncing it began to randomly hang quite early on in the process. No itunes is still responsive but it just stays on the same song forever, never making any progress. I did restore, auto vs. manual, disk space enable/disable every combination of iTunes and iPod settings I could try.
The crazy part is that I HAVE fixed the problem but I wanted Apple and others to know what to do and that is needs to be fixed correctly
Recently (same time iTunes started failing) I got the new Apple wired keyboard (love it!) but it IS the problem (or rather the combination of stuff). If I just unplug that keyboard during the iTunes sync it works every time, plug it back in and it hangs again next time iTunes syncs.
So maybe someone else is having this problem, I hope you find this forum and I hope Apple already knows about this glitch.
Thanks!

I'm only going to tackle one of your issues; that of "recently added" playlists being whacked out when added to iPhones/iPods.
Here's the issue: You set up a smart playlist with a "recently added" criterion. The playlist looks fine in iTunes, and it displays all the recent music you've added to your library properly.
You then sync to your iPhone, and low and behold, all the tracks in that playlist do not match anything that had shown in iTunes. Believe it or not, this is a really old iTune bug. If memory serves me, it goes back to iTunes 6 or maybe earlier.
There are two known work arounds:
1) you turn off "live updating." This is very poor work around, because most people use a recently added playlist to automagically add their newest music to their device. Turning live updating off defeats the point.
2)create a second smart playlist that points to the first one. What I mean is, if you have a playlist called "Newest 250 tracks" and that is the smart playlist that shows up incorrectly on your iphone, then set up a second smart playlist called "Newest 250 tracks iPhone" and the only criterion in it, is that is populates from playlist "Newest 250 tracks." It will then look identical to your first playlist, but because it doesn't contain a "recently added" criterion in itself, it will avoid the bug. So sync to that second tiered playlist, and all is well.
Yes it's stupid to have to make a second "meta" playlist for every recently added playlist, but c'est la vie.

IOS5 iTunes sync bug

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