Ios5 Upgrade to my ipod touch failed now left with apple logo and unable to turn off?

How can I sort it out?

Starthere:
iPhone and iPod touch: Frozen and unresponsive
Then restore the iPod when you get iTunes to see the iPod.

Similar Messages

My ipod touch is stuck on the apple logo and after a while a white screen comes up and it restarts and the same thing all over agan. this happened to me before and after a while it turns on but why does it keep on doing this?

my ipod touch is stuck on the apple logo and after a while a white screen comes up and it restarts and the same thing all over agan. this happened to me before and after a while it turns on but why does it keep on doing this?

Try connecting the iPod Touch to your computer and restore it. http://support.apple.com/kb/HT1414

My ipod touch is stuck on the apple logo and i cant reset it as my home button is broken what else can i try?

my ipod touch is stuck on the apple logo and i cant reset it as my home button is broken what else can i try?

Try:
- iOS: Not responding or does not turn on
Ignore the reset and when it says place the iPod in recovery mode
Place the iPod in recovery mode using one of these programs:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
or
http://joshuabailey1997.wordpress.com/2010/09/02/recboot-v1-3/
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
RecBoot may have problems on 64X windows, then try:
Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
For MAC or PC
The Firmware Umbrella - TinyUmbrella
Installs blootware on PC too
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Help my ipod touch is stuck on the apple logo and a little wheel!

Help my ipod touch is stuck on the apple logo and a little wheel! What do I do I cant restore, or turn it off. WHAT DO I DO?

Press and hold the button on the top and the button on the front at the same time.
This should reset the iPod.

My iPod touch is stuck at the apple logo, and my computer doesn't recognize it as a device, so I can not restore it.

I went to turn on my iPod Touch 2rd or 3rd generation, and it remained at the apple logo, and when I went to restore it, my computer/iTunes does not recognize it as a device, and so I am unable to restore it. I believe it is on iOS 5.0.1, but I am not sure.
Thank you!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My ipod touch 4G will only show apple logo, and can't be turned on and off?

It eventually runs out of battery but that doesn't change anything. All i can do is hold down the power and home screen button simultaneosly for a while. After this it flashes white then black then back to logo. Anyone know what to do? I plug it into my computer and it doesn't show up or anything. Any suggestions? my itouch hasen't had problems before or anything.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My ipod touch 4g freezes on the apple logo and itunes doesnt recognize it

my 4g ipod touch freezes on the boot logo and wont change. i tried to put it in restore mode but it just restarts. help

Also see:
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

Ipod touch is locked(pw) in recovery mode and cant be turned off

i havent been able to use my ipod touch in over a year. its locked with my password and its stuck in recovery mode. ive tried to do the recovery process but it causes for you to turn the ipod off well i cant ... i hold down the sleep.wake button and the home the screen will go black but then when i release it turns back on. then when i connect to itunes it just tells me i need to unlock it. and im driving myself crazy trying to figure this out

Try placing the iPod in DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Next, if it stays one, let the battery fully drain. After charging for an hour try again.

My Ipod touch is stuck at the apple logo and keeps restarting.

Hi, so I hard restarted my Ipod and when turning it back on, it gets stuck on the apple logo. I then tried to restore it but it said could not restore ipod due to an error, so i fully whipped it so it would be new but i still have the problem. 3rd gen ipod touch. Thankyou!

Then unfortunately, your decisison to jailbreak has caused this error and cannot receive help on this forum. We can only provide help if you wish to unjailbreak.

HT201412 My ipod touch is frozen on the apple logo and thinking circle at the same time. How do i fix it?

Hey guys, i really need help. The other day, i was playing a game on my ipod touch and it froze up. So i turned it off and turned it back on, and it's frozen on the apple logo with a blurry thinking circle right under it. Pleas Help! Thanks!

You do what the screen is telling you. Connect the iPod to your computer and restore the iPod via iTunes.

Ipod touch3g in infinite loop with apple logo and download swirl

have tried to restore multiple times by pressing power and home key at same time. now ipod touch 3 gen 32 gig cannot be found by itunes to resync. Is it a paperweight now or is there something i missed to fix it? This all started by not being able to swipe the screen to unlock(totally unresponsive).

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Near Dead Ipod - Only shows black screen with apple logo and sick face ipod

I would be very grateful for any help.
I bought my 60GB ipod in the summer of 2005, whatever generation that makes it. Until recently it's been a little glitchy - sometimes the screen would appear to be functioning normally, but songs would not play. For example track 1 would look like it was about to play, then skip to track 2, then 3, and so forth. I had to force restart it regularly.
Today I connected my ipod to my macbook and itunes appeared to start (bounced in the dashboard) then failed to launch. The ipod screen looked as though it was connected (flashing red sign) but did not mount on screen. I tried to force quit itunes, but that didn't work and the computer froze. I did a force restart of the computer with the ipod plugged in, and it took very long to restart. The whole time, the ipod screen continued to flash the red sign. I unplugged the ipod and force restarted it.
Now, when I press menu, the black screen comes up with the apple logo, then periodically switches to a screen with an ipod with a sick face and "www.apple.com/support/ipod listed under it. I can hear a clicking sound when I hold it up to my ear.
I've got 40 gigs of music on it and I'd very much like to get that off since much of it is not backed up. Am I screwed?
C7

Likely a hard drive failure
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/itunes/download/
For old and other versions of iPod updater for window you can get here
http://www.ipodwizard.net/showthread.php?t=7369
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ or ifixit at your own risk
http://www.ipodresq.com/index.php
http://www.ifixit.com/
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
Spank your iPod
http://www.youtube.com/watch?v=3ljPhrFUaOY
http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
Cant put it into disk mode
http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
I think my iPod just died its final death
http://discussions.apple.com/thread.jspa?messageID=3813051
Apple logo & monochrome battery stay
http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
My iPod ism’t resetting and isn’t being read by my computer
http://discussions.apple.com/thread.jspa?messageID=4489387#4489387
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

Internet and applications using the Internet keep crashing after IOS5 upgrade on the iPod Touch 4th generation. Any suggestion on how to solve?

Internet and applications using the Internet keep crashing after IOS5 upgrade on the iPod Touch 4th generation. Any suggestion on how to prevent the it?

Try:
http://snapguide.com/guides/calibrate-your-home-button/?utm_expid=69945963-15
fix for Home button
iPhone Home Button Not Working or Unresponsive? Try This Fix
- If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
- If not under warranty Apple will exchange your iPod for a refurbished one for:
Apple - Support - iPod - Repair pricing
You can do it an an Apple store by:
Apple Retail Store - Genius Bar
or sent it in to Apple. See:
Apple - Support - iPod - Service FAQ
- There are third-party places like the following that will repair the Home button. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

While updating ipod touch 4 i got an error message now stuck with apple symbol and empty bar. can i restart ipod?

while updating ipod touch 4 i got an error message now stuck with apple symbol and empty bar. can i restart ipod?

- What was the error message?
- Try closing iTunes and then disconnect the iPod from the computer. Then reconnect the iPod. If the iPod shows in iTunes then you can try again. However, You should try to resolve the error message first.
- If iTunes does not see the iPod try reetting the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- I recommend that you come back with the what the error message said and the condition of the iPod and if it is visible in iTunes.

How much would it cost to bring my ipod touch 4th generation to the apple store and get my 8gb of storage upgraded to 16 gb?

how much would it cost to bring my ipod touch 4th generation to the apple store and get the storage upgraded from 8gb to 16gb?

Apple doesn't do trade ins. You can get 10% off your next purchase for recycling your old iPod through Apple.You'd do better to erase your iPod and sell it on ebay, then use the money toward a new iPod. Hope this helps, good luck, Cheers.

Ios5 Upgrade to my ipod touch failed now left with apple logo and unable to turn off?

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