Ios6 update and it promted restore lost all photos
My daughter got an ios6 update prompt. She hit ok, plugged it in to itunes, and it prompted a restore. She hit backup, but when she went to restore from backup, we can't find the photos. I tried to use 'my computer' on our Windows 7 PC, but it doesn't see the drive, so I am not sure how to use a recovery program to find the photos. Not sure of the generation. Can anyone help? Thanks!
- If they are in an iPod backup then restore from that backup. See the restore topic of:
iOS: How to back up
- If they are in the iTunes backup then get them from the backup by:
Recover iPhone, iPad or iPod photos from backups with Picturescue
- If you used PhotoStream then try getting them from your PhotoStream. See that topic of:
iOS: Importing personal photos and videos from iOS devices to your computer
Similar Messages
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Ios6 update..... lost ALL of my pictures!!!
i updated my iphone several weeks ago........previous to that i broke my digitizer......got the digitizer fixed last week and when the tech rebooted my phone I lost ALL of my pictures......i didnt realize the pics were gone till later when i went to find a picture to show my husband....and all of the pics were there just before we got the digitizer fixed. Anyone else have this problem or a similar one.......dont know if its because if the new digitizer or the update?????????
If the tech restored the phone then that would cause it, if the update failed that could have done it.
There is no way to tell. Did you not have the photos backed up to your computer? -
Updated and now it has lost all my history and bookmarks and won't open
I updated Firefox on 9/18/11. No problems until yesterday 9/22/11. I opened firefox and a window came up saying something like -oops, how embarrassing, we lost all your bookmarks and saved pages. That was bad but then it also wouldn't open anything after that and the rainbow wheel came up and the app did not respond further. I've tried: turning the computer off and on, deleting and re-installing firefox. I called AppleCare and they suggested I call you. I have a MacBook Air. Please help.
Thank you. I did just what you said and on my computer(sadly not an MacBook :( ) and I saw my things were still there. I "turned off" the iTouch and everything came back. But I did notice that every once in a while(it has happened 3 times within 15 days) my info(notes/contacts/calendar events/reminders/ and even access to my e-mail's junk folder) disappears randomly. Is there anything I should do to prevent it from doing that?
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I had to restore my ipod touch and now I have lost all my games. Is there a way to get them back?
I had to restore my ipod touch when doing an update and now I have lost all my games. Is there a way to get them back?
Restore from backup
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I have install last update for i pod(ios5) but during installation there was one problem....i have restore my ipod and now i have lost all my buyed music!!Is not possible download it....?What are the details, including any error messages, related to your question?
Have you not got the music on your computer and/or on backups on, for example, external drives or CDs/DVDs ?
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I recently did an update to my iphone 4s and now I have lost all my custom ringtones as well as some music I had loaded. I did a restore and backup but nothing changes. What have I done wrong?
Hello Chance1985,
Sorry for your wait. Okay so let's try re-connecting with iTunes on your computer and syncing your device. This may give you all your stuff back. Sync in Music tab.
^Connor -
I did an IOS software update on my iphone and now I have lost all email, notes, texts and apps from the iphone. I tried to do a restore but to no avail. Help
Put the device in DFU mode (Google it) and restore.
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Hi, I just updated my mac from version10.6 to 10.9.3 os mavericks. i went to open iPhoto and it says "Your photo library will not be readable by previous versions of iPhoto after the upgrade." does this mean I have lost all photos i had in there? It does not give me a choice, it just says quit or upgrade? p.s. i didn't realise ther was a way to back up my computer beforehand, which i am guessing this is time machine?
1. No, you haven't.
2. Back up the iPhoto library(this can be done through Time Machine or by dragging it to a drive, partition, or disk image formatted as Mac OS Extended) and then click Upgrade.
3. Aside from Time Machine and drag-copying items from your home folder, programs such as the Disk Utility, Carbon Copy Cloner, and SuperDuper can make backups.
(108026) -
My phone went into recovery mode and had to be factory restored, I hadnt backed it up to either the cloud or a computer in a long time and therefore I have lost all of my messages. Is there anyway to get the messages without a recent backup?
Mikeyjd7 wrote:
My phone went into recovery mode and had to be factory restored, I hadnt backed it up to either the cloud or a computer in a long time and therefore I have lost all of my messages. Is there anyway to get the messages without a recent backup?
No. -
Hello,
I wanted to syncing itunes to my ipad2 in order to upgrade ios from 4.3.3 to 5 but lost all photos + all other files...
txs for your help:)Scroll down and see the "Update Your Device Using iTunes" section here:
HT4623
There is no "update icon" in iOS versions earlier than iOS 5.
The update is very large (over 1.2 gigabytes). You need a good internet connection to download it to your computer. Maybe you'll need to take a trip to a city to get a good enough connection. -
i had a problem with my iphone and had to restore and now i have lost all music from itunes any way to get it back ?
It should ne in itunes on your computer and included in your regular backup of your computer.
If for some reason you have failed to backup your music, then - in the U.S only - you can get previous itunes purchases from the beta version of icloud. Open itunes store, click Purchased, under Quick Links. -
I had to reset my settings on my iPhone, and seem to have lost all the pictures do my camera roll, how can I restore them
restore from your backup. IF you don't have a backup then your pics are gone.
If you import your pics to your PC - you can use itunes to sync it back to your phone. -
I have a new ipod touch and whilst I was syncing with my computer I was asked if I would like to update, I did and now I have lost all software from my ipod. How do I retrieve it? My computer cannot find it
Try here:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519Some of the music redownload is only available in the USA with the latest iTunes version. -
i just updated my friends ipad 2 for the 1st time since he bought it, we lost all photos and videos. how can i recover them? he didn't had the chance to sync it on his itunes.thanks
If you have no backup:
Download past purchase
http://support.apple.com/kb/HT2519 -
I've shared photos with my brother, and now we have both lost all photos, is it to do with the update?
- What OS is on your computer? you say you have Windows 98. That I think is the problem.
- Are you importing the photos by:
iOS: Importing personal photos and videos from iOS devices to your computer
If not how?
the .ithmp are thumbnails, not the full photo
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