Ios6 update=frozen ipod=cant restore
so i tried to update my ipod touch 4th gen to ios6 and it told me to connect it to itunes and i did and it froze so i tried to restore it and it said it couldnt be restored so i went and i installed the newset version of itunes and now my ipod is stuck on the apple logo and doesnt show up on itunes when i connect it to the computer... i dont know what else to do it keeps trying to reset but it cant. please help?
i got the ipod to turn on. what i did was i left it on the charger all night and turned it on in the morning. it still started to freeze up so i just restored it and updated it i will let you know how it goes.
Similar Messages
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Frozen Ipod, cant restore
My 30gig video Ipod was hooked into it's home computer when the power went out, keeping the "Do Not Disconnect" screen on the Ipod. I would restore it to its factory condition, however, the computer no longer regognizes the ipod for some reason. iTunes does not recognize it, and nor does it appear in "my computer", but whenever I try to use the ipod updater, the computer freezes. I don't know how to fix the iPod and would appreciate your help.
-thank you
30 gig Vidio iPod Windows XP Proi got the ipod to turn on. what i did was i left it on the charger all night and turned it on in the morning. it still started to freeze up so i just restored it and updated it i will let you know how it goes.
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I wanted to update my iPod and after I had done it, it told me I had to restore the iPod. But now after the back-up none of the photos i had are being put back onto it. Is there a way I can get these pictures back?
- Did you restore from a backup that contained the photos?
- The backup only contains photos in the iPod's Camera Roll album. It does not included photos synced to the iPod.
- All you can do is try restoring from backup again. -
Ios6 update and it promted restore lost all photos
My daughter got an ios6 update prompt. She hit ok, plugged it in to itunes, and it prompted a restore. She hit backup, but when she went to restore from backup, we can't find the photos. I tried to use 'my computer' on our Windows 7 PC, but it doesn't see the drive, so I am not sure how to use a recovery program to find the photos. Not sure of the generation. Can anyone help? Thanks!
- If they are in an iPod backup then restore from that backup. See the restore topic of:
iOS: How to back up
- If they are in the iTunes backup then get them from the backup by:
Recover iPhone, iPad or iPod photos from backups with Picturescue
- If you used PhotoStream then try getting them from your PhotoStream. See that topic of:
iOS: Importing personal photos and videos from iOS devices to your computer -
Hi
I have a Ipod Nano, 6 years old , I cant restore that ipod, after the process there is a message ipod is busy
how to sort this out, can someone advise pleaseIf it is 1st generation ( white or black plastic front with shiny metal back) there is a recall here iPod nano (1st generation) Replacement Program
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My ipod cant restore itself because it says an error happened?
My ipod cannot restore because it says an error happened?
Hey there mckenzie,
It sounds like you are unable to restore your iPod Touch due to an error message. You should start with the following article to help get that going, named:
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/TS1275
If you are getting a specific error number, use this article next:
Resolve iOS update and restore errors
http://support.apple.com/kb/TS3694
If these articles do not resolve the issue, can you tell me word for word what the error says?
Thank you for using Apple Support Communities.
All the very best,
Sterling -
The update to iOS6.01 failed with an unknown error. My iPod Touch is now frozen with the screen that shows a USB cable pointing to the iTunes icon. I tried resetting by holding the Home and Sleep/Wake buttons at the same time, but immediatel after the Apple logo appears the USB screen reappears. iTunes doesn't recognize the iPod.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Iphone 3gs frozen but cant restore as it has a passcode
We have iPhone 3gs which has frozen. Itunes comes up with message that it cant be restored as the phone is locked with a passcode. Can somebody please tell me how we can restore?
Restore it using the same computer you last synced with. If that computer is not available, you will have to put it into DFU mode and set it up as a new device.
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Update of iPod after restore/reset
Any idea why, after a restore/reset of my 60 Video that I can only "re"update 100 songs at a time from iTunes? At 8,500 this is proving quite time consuming.
Restored and updated to Version 1.1 (latest current).
It is set to update all automatically but stops of its own accord around 100 songs through. It isn't exact but rather a round number.
Perhaps it "times out" after the minute or so it takes to update that number of songs from iTunes to my iPod? -
IOS 5.0 update for iPod touch: restore from backup?
I downloaded the iOS 5.0 for iPod touch and everything got backed up beforehand. Apparently my backups are encrypted and a password is needed to use a backup and restore everything back. I don't know what that password is! Can anyone help?
If you don't know the password, you'll have to set it up "as new device" and start all over again without using the backup. If you did not encrypt your backup and this somehow happened after the update, try to put in one of the password you use on your device, for example the screen lock password or your iTunes account code.
There have been cases in the forum, where users were able to unlock the backup by trying this method, after their backup got encrypted during the update process for an unknown reason.
How to set up your iPhone or iPod touch as a new device
Message was edited by: Ingo2711 -
my computer keeps telling me there is an error 3004 and wont let me update my ipod
This
Resolve iOS update and restore errors
gets you
Error 3194, Error 17, or "This device isn't eligible for the requested build" -
IPod Touch restore fail. Error codes 2009 1611. Help?
My iPod began being unresponsive as soon as I detached it from my docking stations, but if I plug it back in to either of them, it works totally fine. I tried to update the iPod, and restore it to original factory settings, but I kept getting error code 2009. I followed Apple's suggestion, (plugging it into a different USB port, and having it be the only USB connected), and then I got error code 1611. Everything with my computer is up-to-date and working, and the same for my iTunes. Anyone have any answers for me?! Please?!
If you tried all of the suggestions here:
http://support.apple.com/kb/TS3694
I would try going to a different computer and restoring the iPod to factory defaults/new iPod and then gong back to your computer to sync it. -
HT1212 How do i update my ipod it keeps saying an unknown error (1611)
i need helping updating my ipod and restoring it it says error code (1611)
Check USB connections
Related errors: 13, 14, 1600-1629, 1643-1650, 2000-2009, 4000, 4005, 4013, 4014, 4016, “invalid response,” and being prompted to restore again after a restore completes.
If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
To narrow down the issue, you can also change up your hardware:
Use another USB cable.
Plug your cable into a different USB port on your computer.
Try a different dock connector (or no dock).
Add (or remove) a USB hub between your device and computer.
Connect your computer directly to your Internet source, with no routers, hubs, or switches.
If you checked your connections and are still seeing the error message, check for hardware issues.
Check for hardware issues
Related errors: 1, 3, 10-47, 1002, 1011, 1012, 1014, 1000-1020, 1669.
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support. -
updated to ios6 on my ipod touch 4g when i try to turn it on it doesn't, it just comes up with the itunes symbol and the usb, so i plugged into laptop opened itunes and it says to restore back to ios5 i pressed restore and it cant connect to server? help?
Maunally restore it. In order to do this:
-Download the iOS 5.1.1 firmware from here http://www.redmondpie.com/download-5.1.1-ios-for-iphone-4s-4-3gs-ipad-ipod-touch -direct-official-links/
1. After downloading the firmware from the given link, open iTunes and click on your device.
2. Now press SHIFT on your keyboard and while pressing it click on "Restore".
3. A dialog box will appear.
4. Select the firmware you downloaded and click ok.
5. Done!!! Your iPhone will now be restored to 5.1.1 and if you had backed up your iPod before, then you can put all its settings afterwards. -
I updated my ipod touch4 and it said i had to plug it up to itunes which i did then when i plugged it in it said i had to restore which i did and i was very upset and it restored it i guess and now its frozen on the apple logo how do i fix it? ps my ipod home button doesnt work.
Try as much as you can. When it says to place in recovery mode use this program instead.
RecBoot: Easy Way to Put iPhone into Recovery Mode
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
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