IOS6 update help
My husband downloaded the IOS6 update today and did not read the questions carefully and now he is recieving my text messages. Any suggestions?
He needs to change the Apple ID he is using for iMessage. (If you share the same one you will get each others messages.) To do this, on his phone have him go to Settings>Messages>Send & Receive, tap the Apple ID at the top, sign out, then sign back in with a different ID than you are using. (You can continue to use the same ID for purchasing if you want, and it does not have to be the same as the one used for iMessage and other services.)
Similar Messages
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Trying to get iOS6 update on my iPad 2 but Software Updates doesn't show up under Settings>General on my iPad. How do I get the update then?
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.0.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Cheers, Tom -
Ipad mini has frozen after ios6 update, help?
Can anyone help?
Well, since the procedure does absolutely nothing, it is of no value. If the OP wishes to do a Reset, they would need to push and hold the Home button and the On/Off buttons for approximately 10-15 seconds, until the Apple logo reappears. Release both buttons and await restart.
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Hi all! I was updating the software on i pad to ios6, update was interrupted(apple update server is unavailable...). iTunes Diagnostics shows that "secure link to I tunes store failed". I use Windows 7 Home Premium 64 bit. Can anybody help please?
The following was done so far:
1. Windows Firewall - new rule created for itunes.
2. iTunes - latest version installed.
3. LAN setting : automatic detection of proxy is enabled;
4. iTunes diagnostics shows:
Microsoft Windows 7 x64 Home Premium Edition (Build 7600)
TOSHIBA Satellite L655
iTunes 11.0.2.26
QuickTime 7.7.3
FairPlay 2.3.31
Apple Application Support 2.3.3
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.1.0.13
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 003FB880034B7720
Current user is not an administrator.
The current local date and time is 2013-04-23 11:01:14.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.0.2.26 (x64) is currently running.
iTunesHelper 11.0.2.26 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {1CB5BBC2-8124-4664-899A-CE0A4683E3B4}
Description: Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 08:00:00 1970
Lease Expires: Thu Jan 01 08:00:00 1970
DNS Servers:
Adapter Name: {8140112A-43D0-41D6-8B36-BE146C811173}
Description: Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20)
IP Address: 10.5.7.196
Subnet Mask: 255.255.0.0
Default Gateway: 10.5.0.1
DHCP Enabled: Yes
DHCP Server: 172.18.255.2
Lease Obtained: Tue Apr 23 10:14:40 2013
Lease Expires: Tue Apr 23 22:14:40 2013
DNS Servers: 121.97.59.7
121.97.59.2
121.97.59.3
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was unsuccessful.
The network connection timed out.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2013-03-22 10:05:31.
@@@. iTunes IS ENABLED THROUGH THE FIREWALL , even though diagnostics says "NOT enabled"hours after the first post i somehow got this to work. dont know how, but i do tried the dns clear cache, the clear host file, oh and i did the check automatically detech dns AND THEN se-check it again before i got this to work.
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Recently, I noticed that my iPhone5, iPad 3 and iPod Touch 4th Gen stopped backing up to the iCloud automatically despite ALL of them doing so previously, without a single problem. A few weeks ago I bought a Macbook Pro and I backed up all 3 devices to it a couple times (and they still backed up to the iCloud by themselves without a problem). A few days ago, I noticed that ALL 3 OF THEM stopped backing up to the iCloud automatically. Around the same time, I backed them up to my Mac and I also downloaded the iOS6 update. I'm not sure what is wrong. Has anybody else experienced this type of problem? I'm NOT very familiar with MAC computers as this is my first one and I've been learning a lot as I go. I don't know if I did something in the setting's of iTunes when I backed the devices up that could have caused the decives to stop backing up to the iCloud automatically. I did notice on my previous laptop (a Gateway) and on this one (the MacBook Pro) that on each device, I had to go into "Setting's" on each device and turn the "iCloud Backup" back to the "On" position! That was right after I backed them up to each computer. I attempted to fix it yesterday by adjusting the setting's in iTunes, but nothing worked. If anyone can help, I would sincerely appreciate it. Thank you!!!
Ok, I can try those things this afternoon. I have to leave now and won't be able to try for several hours. I'll let you know how things turn out. Thank you again. Also, I am not sure what DNS Setting's are regarding the router and how to change them. Thank you again for trying to help me with this. One side note. I noticed yesterday on another post regarding this topic, a man said he changed his iCloud email from one to another. I have two. One is and @me.com address and one is an @icloud.com address. I switched them around the other day. One device had @me.com as the one the email one be sent from (I think that was the phone) and I believe the iPad 3 had @iCloud.com as the other. Well, I switched them both to @icloud.com. In the post I mentioned a man said that he did that to his, and it worked. That was a few days ago and this was around the same time I began noticing the devices not synching to iCloud like they should. Right now I have for the iCloud email account (on both the iPhone and the iPad) @iCloud.com as the setting that any emails from that account would be sent from and the @me.com is also turned to the "On" position on both devices. I figured that if I'm sending an email from an iCloud account it should say "@iCloud.com" after it rather than "@me.com" after it. I just did that so everthing was the same on both devices and out of personal preference. No other reason really as I don't ever use the account to email anyone and have never given either address to anyone. Only Apple has them and they sent a couple things initially and I never receive anything on that account (for the most part). Ocasionally I get something from Apple and that's a rarity. I don't know if that may factor in at all or not. It did for one gentleman. Thank you randers4!
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I right clicked my iPod on iTunes and clicked restore from back up because i thought it would undo my IOS6 update. IT DELETED ALL MY PICTURES (2,000) AND I DON'T KNOW HOW TO GET THEM BACK!!!! Please help me!!!!!
Well, if you have not backed them up, they are gone.
Next time, when you have important material in only one place, back it up. -
TS1629 An unknown error occurred (3194) during ios6 update pls help to get it resolved
An unknown error occurred (3194) during ios6 update pls help to get it resolved
There is no supported method to downgrade iOS.
Put the device in DFU mode and restore. Be aware, ALL iPhones require a valid SIM for activation. The SIM does not need to be for an active account, but it must be a SIM from the carrier the device is locked to. -
After ios6 update, I have lost all control of audio via Bluetooth, plus my Bluetooth car radio is no longer displaying track information from the iPhone. Help!
Hi there,
You're running an old version of Safari. Before troubleshooting, try updating it to the latest version: 6.0. You can do this by clicking the Apple logo in the top left, then clicking Software update.
You can also update to the latest version of OS X, 10.8 Mountain Lion, from the Mac App Store for $19.99, which will automatically install Safari 6 as well, but this isn't essential, only reccomended.
Thanks, let me know if the update helps,
Nathan -
Help Please! My volume has disappeared when I play music on my iPhone 4s (since I updated to iOS6). Help please!?
Basic troubleshooting steps clearly outlined in the User Guide are restart, reset, restore from backup, restore as new device.
Have you tried ALL the troubleshooting steps? If you have and you're still having problems, then you'll need to bring your phone into Apple for evaluation and possible exchange. -
My iphone 4 was working good until IOS6 update, now I can't hear anything, my ear phone donot response ...Speaker are ok..if some one call me...they can hear me ...but I can't hear them.....please desperately need help...plz suggest...all reset is done...except restore ...
Anyone? . . . :S
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having downloaded the ios6 update on my iPhone 4s yesterday morning, since then I cannot receive any emails! Any help very gratefully received.
Enter the correct login credentials for the email account.
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Wifi doesn't work very well since ios6 download. Worked fine before update, help please
wifi doesn't work very well since ios6 download. Worked fine before update, help please
I reset modem and router. Still have the same issue. I have a laptop connected to the network as well as a PS3. Both are working great. Did a Speedtest app test on iphone. With 3g it was working good. When i switched to wifi, it was trying to get the ping test accomplished, and could not. it was stuck in the ping test at 0% for a long time and never progress.
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Ios6 update deleted all contacts !! help
I just updated my iphone 4s with the ios6 update. I chose automatically back up to my mac. When the up date was complete all of my contacts where deleted !!!! horrible !!! Help !! why does apple fail so much at updates
Restore from your backup - not as new phone.
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I have been without mu IPhone 4 since yesterday now as I tried to do the IOS6 update and since then it has messed up my phone and I am unable to access any of it's functions as it is locked on the update screen.
My phone was bought through Vodfone and have been on their network ever since, never had any problems like this.
It prompts me to connect to ITunes and when I do it will not go any further as stating 'No sim card is inserted in the IPhone you are trying to activate'. Well there is a sim in there and I have removed it and reinserted it on many occasions today. I am also not trying to activate my phone as all I did was try to the update which I was prompted to do in my setting!
I have seen many people on the net today with the same or similar problems but as yet I am to find a solution!
Help, please as it is driving me crazy!!!Try a Hard Reset.....
Press and hold the Wake / Sleep button AND the Home button at the same time, keep them both pressed until the Apple Logo appears on the screen, it can take 10 or more seconds. Ignore the swipe to turn off message. -
I switched off my ipod touch 4g during an ios6 update
it was during the ios6 update that i realised for some reason i did not want to update it because of what my friends told me, it had nothing beneficial for the ipod touch 4g, so i decided to switch off my ipod touch 4g and now it would not turn on the only thing that i could do with it was restart it which i have done over 40 times and it either shows the apple logo and then goes dull or turns blue to yellow, yellow to white, grey to white etcetera.
Can someone please help me i don't know what to do with it i've looked everywhere for a solution.
and my dog bit through the top of my usb lead. **** you bellatrix
thanks, Brittanny PeggTry:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
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