IOS6 upgrade issue. error message "could not sign in could not communicate with server when attempting to log in with apple id and password. Any ideas?
To finish the upgrade setup, can't get past the screen where you need to log in with your apple id and password. Error message appears "could not sign in" "Could not communicate with the server." Tried a reboot, but that didn't work or get us anywhere either.
Go to Settings then down to Facebook then select account then delete account and select remove info and re enter your user name and password and then it will work again
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Any help? I am unable to change my settings because my iPad is not recognizing my Apple ID and password. Everything is correct,but I keep getting the message that an error occurred during activation. Try Again.
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Within redbox I can not click on a movie and get information about it, instead I get an error message that says that the situation may be temporary. yet i keep having the same problem. Do you have any idea how to fix the problem?
Did you delete all receipts with iDVD in the file name with either a .PKG or .BOM extension that reside in the HD/Library/Receipts folder and from the /var/db/receipts/ folder before installing the new copy? If not then do so and delete the new application also.
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Then install iPhoto from the disk it came on originally and apply all necessary updaters: Apple - Support - Downloads
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I bought a used iPhone on ebay. when I try to activate it, I get a message that the owner needs to sign in to the device with their appleID and password. I have no way of knowing who the owner is. How can I get around this?
Check the eBay listing. Did it state the device was Activation Locked? If not, then make a claim as Meg stated and get a refund. You will not be able to activate the phone and no one can help you contact the owner, unless that is the person that sold the device. If they cannot remove the phone from their account because it is not theirs, then refund is your route. Even Apple cannot assist with locating the previous owner.
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I updated my Mac Book Pro to Yosemite, now it says it's not compatible with my Cannon copier. Any ideas how to fix this problem so I can use my Cannon copier again? Thanks for any help!
If MF4150 is correct...
http://www.usa.canon.com/cusa/home
search MF4150
click >Drivers & Software
Verify or choose Yosemite 10.10 - then click the [+]
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The rest should be self-explanatory
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HT201407 Can not get passed the screen where it asks me for Apple ID and password
Dear Apple,
My father and I recently switched our phones because he needed a better phone for business. I now restored the phone and i can not get passed the screen where i need his Apple ID and Passcode. The problem with this is that it would be easy if i knew the Apple ID and password, but my father does not remember any sort of info about his Apple ID or password! Please help me ASAP! Thank you so much for taking the time out of your day for me.
Sincerely, Paresh
<Personal Information Removed by Host>Do not post your personal information on a public thread - not a good idea.
If your father does not remember his Apple ID that he set up iCloud and Find My iPhone with, have him go to: FORGOT APPLE ID to retrieve the Apple ID.
Then follow the prompts to reset the password.
If he doesn't remember the answers to the Security Questions, contact Apple Support to have them reset:
ACCOUNT SECURITY CONTACT NUMBERS
Once you know the Apple ID and the password, you will be able to proceed.
Cheers,
GB -
Airport time capsule will not communicate with apple tv
I have just purchased the new AIRPORT TIME CAPSULE...it will not communicate with my APPLE TV..
Is the Time Capsule the only wireless router in your current network configuration? That is, is it connected directly to an Internet modem (and not another router) via Ethernet? Is the Apple TV in the same room, different room, or different floor from the Time Capsule?
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I can't get Itunes to communicate with my 3rd gen Nano - I've reinstalled iTunes several times but still get the same error message for both mine and my wife's ipod - same version of 3rd gen. All the troubleshooting guide has been followed but still not connecting.
Any ideas?Never mind, I think. I think I figured it out. There was 1 song (out of > 900!) that somehow had been purchased with the other ID - I have no idea how. Once I deleted that song, it stopped asking.
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I buy the program and now it doesn't open woith out an error message
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I am trying to SYNC my iPhone and mine iPad and I am getting the message "
This update is for an app download with a different Apple ID. Sign in with that Apple ID and try again." I do not have another apple ID. I have tried everything including resetting my password. Everything I can think of. Ideas?Hi julia151,
I would first use this article to make sure any extra Apple IDs were not accidentally created when signing up for one of Apple's services:
Apple ID: Finding your Apple ID
http://support.apple.com/kb/HT5625
If you can't locate one, try using this article to delete and redownload your app:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Cheers!
- Ari -
How can I change the sign in so they ask for my Apple ID, not my husband's. This is a new device.
Hi Marmee14,
If your Apps were purchased with his Apple ID, it will still require his Apple ID to update them. If they were purchased with your Apple ID then it will use yours. Apps are linked to the Apple ID they are purchased with.
If, for some reason his Apple ID is set somewhere in the system, this article gives how to change it.
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
For example:
App Store
iOS 6 and later: Go to Settings > iTunes & App Store.
If you signed out before changing your Apple ID, sign in with your current Apple ID.
If you're still signed in with your previous Apple ID, tap your previous Apple ID and tap Sign Out. Then enter your current Apple ID to sign in.
Thank you for using Apple Support Communities.
Nubz -
Brand new Macbook Pro not pairing with Apple Keyboard and mouse!
Hi all, I have a brand new Macbook Pro and an older wireless Apple Keyboard and Mouse (that were being previously used with my imac G5).
Now I want to use these for this macbook. I am finding that they are being recognised but not pairing up?
Do you need to stop the previous pairing with the imac before they will pair with the Macbook?
Or do I need to update specific software? (I would have thought it has all the necessary updates already installed).
I am running Snow leopard.
I have brand new batteries in the keyboard and mouse.
I really appreciate any helpful advice. Sorry if the answer is obvious!
ThanksHi there, i had a problem pairing an Apple wireless keyboard with my MacBook pro but managed to solve it.
The default passkey option in Bluetooth setup assistant is 'automatic' which will (if the MacBook can 'see' the keyboard in the first instance) then say something like 'your device may prompt you to enter the following passcode 1234 5678'
Obviously the keyboard doesn't provide any feedback - I went ahead and typed the number and hit the return key a number of times - the MacBook then displayed a 'pairing failed - you may have entered the incorrect passkey' message.
What i was doing wrong was keying only numbers - when i keyed 1234[SPACE]5678 + RETURN pairing worked.
I had thought the 'gap' in the passcode was to make it easier to read, not that it implied a space in the passcode.
Hope that helps.
Simon -
Can not login with email address and password registered with HP
I set up an eprint D110 at another location. I am trying to send to that printer. I can not login to eprint with the email address and password that I set up. What do I do now?
Hi there, are you having trouble logging into the ePrint Center at this point (see the image below)?
If so, you can click on the Forgotten your password link where you will be prompted to enter the e-mail address you used to setup your ePrint Center account. If you can't remember the e-mail you used to setup the account you can do the following:
From the display on your printers front panel remove web services by clicking Setup>Wireless>Web Services
Once this is done, re-enable web services by following the same path. The printer should print an information sheet once you've re-enabled web services. This sheet will contain a new printer code.
In ePrint Center click the Sign-In button and then select the Sign Up option at the top of the box
Go ahead and setup a new ePC account and when prompted enter the new printer code from the information sheet
Your printer is now no longer attached to your old ePC account and will show up in the Printers section of your new account.
Just be aware that the printer now has a new e-mail address so if you've shared the previous address with family or friends you'll need to let them now the new one.
If you found this reply helpful please click the kudos button and if it solves your problem please click the Accept as Solution button so that other forum users may use the solution to help solve their problem.
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I am an HP employee. -
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