IOS7 causing Outlook sync problems

I own an iPad2 and an iPhone5. Both have the same problem with the new IOS7. The sync is iffy, it sometimes works and at other times not.
I synced the iPad first and everthing seemed fine, the calendar had all appointments from Outlook and so did the iphone. Then I noticed that my Outlook contacts had no addresses in both phone and ipad.
I synced again and again, I finally it seems the iphone got all info, including the calendar items.
After repeated syncs with the ipad, I lost all apointments. The contacts are iffy. Some do have addresses and some do not.
Now I am scared to sync my phone again because I am afraid I might loose something. I will keep trying with the ipad to see if I can get that to be ok. If I can't get this to work, I might need to go back to the previous IOS version.
Outlook 2007, Windows 7 Ultimate.

Well, all I can tell you is that Outlook 2003 on XP works. After the error you experienced you may have to reset sync history, you may have to have iTunes overwrite your iPhone, or you may have to reset your iPhone. Computers are like that - this is not unique to Apple.

Similar Messages

New Outlook sync problem after update!!!

I had the 'original' Outlook sync problem, which went away after the iTunes update to 7.3.1, but now, after the iPhone update last night, I have an entirely NEW Outlook sync problem!!
When I sync the iPhone, right when it gets to the 'syncing contacts' part (that you see in the top box/window in iTunes) I get an error message that I haven't seen before. It says "AppleMobileDeviceHelper has encountered a problem and needs to close..." and it gives me the option to send an error report. I dismiss the error box, and the sync process hangs, and iTunes becomes unresponsive.
If I open Outlook, the two Apple sync oblects are still enabled, and get no error message. If I re-open iTunes and try to sync again, it only syncs iTunes content, and never even tries to sync my contacts or calendar.
Anyone having anything similar since last night? The only thing different is the iPhone firmware update.

I just cancelled the sync by using the slider. I didn't realize I could do that. The phone seems fine. I may try it again and see what happens.

I FIGURED OUT MY OUTLOOK SYNC PROBLEM. TRY THIS.

I spent about 5 hours on the phone with 3 different apple tech specialists with no luck on how to get my iPhone to sync with outlook. My calendar and contacts would not come over to the phone. This morning I was trying to figure it out and I DID!
In Outlook:
go to tools->options->other tab->advanced options->COM add-ins->then check the box "outlook itunes sync add-in". Please post comments to see if this helped.

I saw this in another thread but it's worth duplicate
threads. Anyone with sync problems needs to do this.
Yes but Outlook 2003 disables one of the add-ins which causes Outlook to crash when you load program. Then the add-in is disabled and you can't enable it just by selecting the box in tools>other>advanced>com add-ins because it won't happen.It just keeps unchecking itself.
Here's what to do: with outlook open go to "about Outlook" You'll see a button "disabled components" under that will be the offending iphone addin. RE-enable it. Then do the manouevre I mentioned in second sentence. Then sync iphone and all contacts, calendar etc will sync to phone. BUT the next time you start up Outlook it will tell you that the addin causes a serious error and will disable it. I guess we will have to enable it each time we want to sync for now -Microsoft had no idea (nor did Apple) after several hours on support lines. God only knows when and who will fix this. This seems to work for now however.
Dell, Mac Windows XP Pro

Unique iphone/Outlook sync problem ???

Hello all,
I have followed posts for over a month now (since I got my phones) and have yet to see this specific problem. I even spoke with the 1-800 people but their insight was limited at best. So I decided to sign up and place this post. Any help would be appreciated. I too, like many others have had problems syncing my iphone with Outlook (2003) both ways. I use Outlook express for email/contacts (via WAB) these sync fine. I just have to open my email a/c (since both my wife and I have iphones and separate emails). Never get any error messages for Outlook calendar when I sync; in fact occassionally get the "you are about to change more than 5% of what is currently there." When I open Outlook though nothing comes up. Same thing with Outlook; if I place new appt then sync; it does not show up on iphone. I have read and tried every suggestion within these posts to no avail and pretty much had decided I would have to live with just using the calendar on iphone alone. Here is the kicker; my iphone crapped out a week ago; top third of touch screen would not work; called the 800# went through all their template troubleshooting; tried to resync everything again so I could load it on my loaner. Never could pull it up on Outlook though. Accepted the fact I lost my calendar; however when my loaner came to me when I placed my sim card in and synced it; much to my amazement the calendar popped up on my iphone. Still having same problem of new items entered either on iphone or Outlook not syncing either way. BTW have received a new phone now; just wondering if anyone has any insight to this problem and what I could possibly do to fix it.
Things I have already done (from posts read):
Uninstalled/reinstalled iTunes
Have most recent software on iphone
Added sp2 for Outlook
Added sp3 for Office
Inactivated my Norton's when syncing
Checked and made sure I do not have Windows Live loaded
Confirmed PST file accepts unicode
Anyone that has any help for me; it would be much appreciated.
Thanks in advance.
Nandan

I had the same problem when I first got the phone when they first came out and I spent a few hours on the phone with them. I had reoccuring events set up in my outlook that were scheduled with no end date. Apparently it caused some sort of sync problem. I had to go into the event that I scheduled to occur every third day with no end-date and I scheduled it to end around the year 2010. Anyways, I don't know if this will help but it worked for me.
good luck!

More outlook sync problems

Has anyone figured out the sync problem with Outlook. After my 1st sync, like others, I had two calenders +(home and outlook calender+). I just synched again and now I have three (+home, outlook calender, and calender+). Data is not being transferred between iphone and outlook.

Once we get this figured out, I guess the next question will be how to merge all these iPhone 2.0 newly created calenders...

Sync Mode Immediate, create row causes iterator sync problems

Hi,
I'm building an application for a client and in that I've got a master detail ADF data page.
The 'master' data is user details for the application and the 'detail' data is the various access privileges a user has related to different countries, i.e. update privilege for UK data, read access for Swedish data etc. etc.
My page consists of a summary of master details (master iterator) in read only fields, a grid of detail records (detail iterator) and for each row in the grid, a 'select' link is provided which when selected, populates an input form on the same page with the details for that row (via setCurrentRowWithKey). The user can then update the details of the row and save.
Problem I have is when a New detail record is created.
The user presses a 'New' button (bound to Create action) which sets up the input form for a new detail record. The user enters the new details and presses 'Save' (bound to Commit action). Saving causes the detail grid to refresh (row position moves to 1st row in grid), showing the newly inserted record, however the input form itself on the page still contains the details of the inserted row.
So if the record I insert should be displayed 3rd in the grid (due to an Order by I have on the VO), it does show up as 3rd. However, if I select the 1st record on the grid, the data for the 3rd is displayed in the input form, if I select the 2nd record on the grid, the data for the 2nd is displayed, if I select the 3rd record on the grid, the data for the 3rd is displayed again and so on. Selecting the 1st record again still displays data for the 3rd record in the input form.
Somewhere the iterator is getting messed up.
I always refresh the query at the prepareModel phase but this doesn't fix the issue. I'm using the initializeModelForPage method that was demonstrated in ToyStore. In fact my application is built in the style of the helper functions that were provided with ToyStore (and are an excellent help!)
Can anyone point me in the right direction to fix this problem?
I'm using JDev 10.1.2.1 with immediate sync mode.
Thanks,
Paul.

I thought I'd pinned this down to the fact that on the page where there is no iterator problems, the PK of the table is a sequence.
When I select any row in the grid (via setCurrentRowWithKey) on that page, the rowKeyStr for each row never changes when the page is reloaded (which is what I would expect).
On the page where there is an iterator problems, each time I selected a row on the grid via setCurrentRowWithKey, the page reloaded and the rowKeyStr for that row had now changed to something else.
The table underlying this page had a VARCHAR2 primary key. Thinking this was the cause of the problem, I added a new PK based on a sequence and set the previous PK to a unique key only. I changed all the related entity, link and view objects to reflect this. Also made sure that the previous PK field was not selected as a 'Key Attribute' under the view object dialog box. I've gone through the definition of the entity object closely to make sure it reflects the format of the table it's based on.
Still though on this one page, a select of a row via setCurrentRowWithKey results in a change of the rowKeyStr when the page reloads and also JBO-33035 errors (as I said, pages that do work based on sequence PK tables don't change the rowKeyStr when reloaded).
Any ideas on this behaviour would be welcome. Could there be something still hanging around in the entity or view object definitions that is causing this behaviour? I'm really up against it now on this one.

Outlook sync problems with iTunes 7.6

After I upgraded to iTunes 7.6 and iPhone 1.1.3, I couldn't sync Outlook (2007)contacts or cals with my iPhone. I reset, uninstalled iTunes/reinstalled, etc, but nothing worked. Then I uninstalled iTunes 7.6 and reinstalled iTunes 7.5.02 (a copy that I found on the web) and everything works well now.
It looks like 7.6 has problems with Outlook syncing. Do not upgrade if this is important to you.

To download iTunes 7.5, go to:
http://www.mydigitallife.info/2007/11/07/direct-download-itunes-75-to-activate-i phone-anywhere-internationally/
You first need to uninstall 7.6 as well as the Apple Mobile Device support program. Then empty your trash and reboot. Install 7.5. When you try to start 7.5 the first time, it will give you an error related to the library file. Search for that file and trash it (I didn't empty the trash at that point to be safe). Try to start 7.5 at that point and it should work fine. It did for me.

Premiere removes black footage on import causing audio sync problems.

Hello,
Strange problem at the moment. I've exported DSLR footage and audio from Premiere as H.264 - works fine - its my usual export and one I'm allways happy with for most uses. No sync problems, but some black footage (or blank footage).
When I import this into Premiere again, the black footage seems to be removed and thus the audio is completely out of sync. Any thoughts?

I'm inclined to say observer/operator error here. I don't believe it's possible for PP to do as you claim, so I'm skeptical of your conclusion.

Outlook Sync Problem with Torch 9800

I have always problems to Sync my 9800 to Outlook, I know this problem is caused because for some reason son calendar entries with Attendees field starting ""< fails, and I get the message: Error encountered. Error Code 0x80040fb3. Check Documentation, I normally delete this Outlook entree and Sync and problem solved, however deleting the entree is not a acceptable solution, when there is several entries with the same problem.
Is there a way to fix this issue?
Some user suggest to delete all calendar entries and make a new Sync, this also works but takes a lot of time, and I wonder if this problem is already solved.
My desktop software is version 6.1.0.35
Please advice,

Hello...and apologies for the delayed reply!
Hopefully you already have this resolved, but just in case!!
There are several public KBs that discuss that exact error code...I recommend you search on it here:
http://btsc.webapps.blackberry.com/btsc/microsites/microsite.do
Hopefully one of the results will be useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Calendar Outlook Sync Problem

Just in the last week, I am having problems with syncing recurring appointments (Outlook 2010, Windows 7). They sync accross, but if I try to amend a single occurance in Outlook it appears as an additional appointment on the iPhone, one hour earlier - similar problem if I amend in iPhone, doesn't sync accross to Outlook.
Can anyone help? This seemed to work before the last software update.

Finally, It WORKS !!!
I followed instructions from http://docs.info.apple.com/article.html?artnum=306666
I have removed an application (Genesys Meeting Center) that causes problems with syncing (it works for my Pocket PC but not for Itouch...). I have never seen until yesterday that new default class value for my meetings was "IPM.MeetingCenter"...
I have deleted each appointment then created same again to obtain a class "IPM.Appointment". I change also my PST file in Outlook properties (changing default value "when publicating" to IPM.Appointment).
And now it works. I can't use Genesys but i can synchronize ;-)))
Thank you for your support.

Outlook sync problem : calendar is not complete...

Hi all,
i have connected and synchronized my Ipod Touch with Outlook2003 SP3, under XP PRO, Itunes version 7.4. Contacts are ok, but my appointments on calendar are not all synchronized.
For example, today i have 4 meetings on Outloo, only one is present on the touch. The 2 meetings for tomorrow are all present...
I have tried to repair my pst file, but the result is the same.
Can anyone help me ?
Thank you

Finally, It WORKS !!!
I followed instructions from http://docs.info.apple.com/article.html?artnum=306666
I have removed an application (Genesys Meeting Center) that causes problems with syncing (it works for my Pocket PC but not for Itouch...). I have never seen until yesterday that new default class value for my meetings was "IPM.MeetingCenter"...
I have deleted each appointment then created same again to obtain a class "IPM.Appointment". I change also my PST file in Outlook properties (changing default value "when publicating" to IPM.Appointment).
And now it works. I can't use Genesys but i can synchronize ;-)))
Thank you for your support.

Outlook Sync Problem: Member Not Fo

Anyone experience any problems when trying to synch Outlook 2003 with their ZM? I start the process, select Contacts, Tasks, and Calendar. After selecting the Contacts Folder for synch on the next page, I get a message from Outlook stating that another program is attempting to access. I "allow" the access, and then a sync appears to start. After hitting about 55% on Contacts, I get a message that states MEMBER NOT FOUND, and then the sync fails. Anyone have this problem? Could it be because I'm running in Cached Exchange Mode on my Outlook client?
HELP!

Glad to hear it

Outlook sync problems (like so many others)

i have outlook 2003. each time i check the itunes sync addin it unchecks itself. when i do sync phone with itunes, a window prompts me to accept the changes, but when done syncing, no data is transfered.
is this a solveable problem? i'm only moderately savvy with computers so please speak/type slowly and clearly. thanks to anyone who can help me.

I have the same problem. Any solutions anyone?

Outlook Syncing Problems

After syncing my email up with outlook through itunes, I no longer recieve the emails on my computer in outlook. I noticed this when I got an email on my iphone and it had an attachment I couldn't open. So I went to my computer to open it but found out the email wasn't there and neither were the others I had gotten after on my Iphone. I tryed to desync and delete the account from my iphone thinking the emails would return to my Outlook on my computer but that didn't work.
My email goes through another website before it hits outlook. Could this be the problem, my iphone took all the emails from outlook and now I have to reset my account in outlook. What do I do to fix this problem

The iPhone doesn't sync email with Outlook, or with any email client. The setting to transfer email account setup information from your computer to your iPhone via your iPhone sync preferences does just that - it transfers account setup information from your computer to your iPhone only, not messages.
What is the account type - POP or IMAP?
If a POP account, what is your account setting for removing or deleting messages from the server when downloaded by Outlook, and the same for your account preferences with the iPhone's Mail client?

8330 & Outlook Sync Problems

Hi, I'm having a problem with a Blackberry 8300 series. I am using Microsoft Outlook to edit all my Calendar information. I have Desktop manager to sync my BB with Outlook and config is set to transfer all scheduled items. I had like 1700 items transferred. Then today when I go to sync, my device processes only 199 items while outlook processes 1700 items. Then because it's a 2 way sync, the desktop manager wants to delete the rest of the items from Outlook, which I don't want, instead of syncing so that BOTH Outlook and the device have the same # of items. This is the 2nd or 3rd time I have noticed that my BB is deleting items by itself and then trying to delete items from Outlook. I understand the Blackberry may not be able to hold all the items in your calendar, but does it HAVE to delete all your past items from Outlook? Is there some sort of option/setting in Outlook that I can change to have Outlook save all items in Calendar even though BB cannot/will not hold all my past Calendar items?

uninstall the desktop manager, and install "4.7 without Media Manager"
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

IOS7 causing Outlook sync problems

Similar Messages

Maybe you are looking for