IOS7 facetime and message not working
For the past week days, I can not send messages or use facetime. I'm guessing this has something to do with the iOS 7 update. I've tried to turn each app off and back on, restart iPad, reset my network settings, none are working. I've also noticed that for messages, my Apple ID has changed to the icloud one and I can't delete this one to use my @domain.com one. Not sure how this happened. When I tried to add my @domain.com to the message app, I get an error that the email address is already in use.
Would anyone have any tips how to fix those?
I read on another post to change the wifi settings DNS address and it worked for me :) !! Go to settings > wifi > and Change the DNS to 8.8.8.8
Similar Messages
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Updated my iPad Air to ios7.1. Messaging not working. Suggestions????
What happens when you try? Getting an error message?
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
Cheers, Tom -
I am using Ipad3 and OS is upgraded. I tried to reset password still unable to open imessage and facetime. I am able to download from istore though. Tried everything i knew. Please suggest!
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Set Up Alert Sounds
http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
Extra FaceTime IDs
http://tinyurl.com/k683gr4
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457#19087457
How to watch FaceTime calls on the big screen with Apple TV
http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
How to Receive SMS Messages on an iPad
http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
Apps for Texting http://appadvice.com/appguides/show/apps-for-texting
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom -
Facetime and messege not work open
Facetime and message is not working
hi,
I see you did post by starting another thread.
IS this only on an iOS device or is it on a Mac that is using Mountain Lion (where the Post is stored at the moment) ?
10:14 PM Thursday; February 7, 2013
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images." No, Seriously -
Before I updated to Yosemite, I could FaceTime other people and Message other people with the MacBook Pro apps. However, after I updated to Yosemite, they stopped working. I get "not delivered" feedback on Messages, and "call failed" on FaceTime. I made sure that both have the correct emails checked and unchecked in the settings as my iPod, and made sure that the "make calls from" or "begin new conversations from" coincide with my handheld Apple media player.
Am I not doing something? Am I doing something wrong?
Any feedback would be appreciated!
Thanks!Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
Messaging, FaceTime and calling not working
I am having trouble sending iMessages, using FaceTime and calling only one contact. Each time I send an iMessage it says not delivered, when I try to call using FaceTime it pops up that the contact is not available for FaceTime and when I call the contact it goes to voicemail. Could they have me blocked?
Hi,
Have you allowed either app through the MAc Firewall ?
(System, Preferences > Security > Firewall)
Are either app allowed though your Router ?
In fact what exactly do you mean by "Not Working" ?
For Instance
Face Time Launched
Go to the Face Time Menu > Preferecnes
Is it set to ON ?
9:29 PM Sunday; August 21, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb( 10.6.8)
Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images." No, Seriously -
IOS 6 disaster. Facetime and imessage not working. sync problems
Hi all.
I just wanted to know if anyone else has experienced so many bugs with iOS6?
Upgraded to an ipad 3 32GB wifi . Gave my dad ipad 2(restored and logged in with his apple id).
All was well. Then iOS 6 came along
I am able to log into my apple id but everytime i try to sign into facetime it says username or password is incorrect.
it worked a couple times but then stopped working again.
I am positive the password is correct.
I reset the password and am using the new one.
It is correct.
Restored the ipad.
worked for a while.. then the same thing
now i can't sync, Am getting an error message . Currently restoring the ipad again.
I am able to purchase items on itunes still on my desktop and my apple id seems to be working otherwise.
Facetime and imessage is not
please help?
anyone else experienced similiar issues with iOS6 ?
It should be mentioned that i couldn't purchase items directly from my ipad with the appstore for a period of time but it worked when i purchased through itunes on my desktop
Are these bugs associated with iOS6?
Again any help will be greatly appreciated
CheersI have the exact same problem!! it's been driving me crazy!! I have iPhone 4 but my iMessage works fine however.
Just the FaceTime doesn't work at all, my phone number is registered ,
just when I try to add my email (apple ID) to make the facetime works & activate .. I write down my email & password correctly , it says password is incorrect! =(((
I changed my password, I tried resetting the settings and turning on & off the phone and all. Nothing Works!!
this is one of MANY bugs I have after I updated (& made the most terrible mistake of my life) to iOS 6 !!
Apps are crashing & force closing including their new app store. Youtube application is vey slow. Maps aren't accurate not even half the quality of google maps. Screen freezes sometimes =((
I'm very disaapointed at Apple seriously!! this could be their one mistake that will drop down their whole legendary iPhone into the sewer! -
Iphone 5 doesnt accept ID password, facetime and imessage not working,
Im not sure if its to do with the new update 6.1.4 but my imessage suddenly stopped working. I checked my settings and saw that my email addresses associated with it were deleted. I would do hard resets but it wouldnt solve the problem. Then imessage was only partially working, sending imessages to certain individuals and text messages to the others. When i would try to add my email it would say that my password or ID is incorrect. I was thinking, no this could not be. I signed in and out of Itunes with no problem. I even signed on appleid.com and it worked. I tried it on my ipad which worked.
I was scratching my brains. so I had an idea,
I proceeded to reset network settings......BIG MISTAKE!!!
Now, along with my imessage and facetime problems, I cannot connect to my wifi at home. when I enter the password it says it is incorrect. I have also tried entering the wifi manually but to no avail.
I connected my iphone to itunes but it wont back up my data saying an error occured but it doesnt specify the error.
Iv also noticed that if i press and hold an app, and it starts shaking, the crosses next to the apps that I hav purchased whether it is free or not does not show the 'x' next to them so I cant manually delete an app.
What is going on? Is so frustrating because now I have to rely on my data and its depleting fast.
Iv booked an appointment with the Genius bar for next week but I am hoping I can sort this out before hand.
My first iphone and I was enjoying it up to now, not happy at all!Exact same issues here.
No, resetting iPhone via sleep/wake & home button does not work.
I also reset network settings and now cannot connect to wifi, says password incorrect , when it is not. IPad, other iPhones are connecting fine to the network so that is not the problem. Entered wifi settings manually and tried every possible Security setting. Even tried entering my network under " other" in choose a network and put name of my network exactly as it is and it says it can't find that network.
Just in case you're thinking to say, go to wifi and select " forget this network " , the option to do that is not even there, so that is a no go .
iMessage and FaceTime keep saying incorrect password , when it is not.
I know what I am doing with Apple products and have never had a problem I could not fix myself until now. -
FaceTime and imessage not working in South Africa
Help! I'm in South Africa for a month and my iMessage and FaceTime aren't working. When I try to imessage someone, the message says "turn off airplane mode or use wifi to send and receive messages" but i have full wifi strength. When I try to FaceTime, it says to check the number, it might not be complete. I've tried calling the number as usual, then the international number to ca from South Africa to the US.
I have an iPhone 5s, My email is working fine. My phone is on airplane mode but I have full wifi strength. My date and time is set automatically to Cape Town. Please someone help me figure out why this isn't working! I can't find any other solutions on the internet. Thank you!backup the device with itunes.
Restore the device with itunes and set up as new.
Sign into the facetime and imessage to activate it.
After that is done and activation is good.
Restore from the backup.
Then make sure to sign into facetime and imessage again and you should be good to go -
FaceTime and iMessage not working on new iPad-ios6
Everything was working fine until the software upgrade. I can not sent or receive any FaceTime or messages. I've even created a new iCloud account and still doesn't work.
I'm using wifi with the 3rd gen iPadThe warranty entitles you to complimentary phone support for the first 90 days of ownership.
-
Facetime and iMessage not working after upgrade to Mountain Lion
Was running Messages (beta) and Facetime on my Macbook Pro with Lion. I used both Facetime and sent iMessages through the Messages client, and they were both working 100%.
Today I upgraded from Lion (latest version) to Mountain Lion. All is working except iMessages (through the Messages application) and Facetime. When I try to log in, using the same @gmail.com account as I had done before, I get the message saying "The server encountered an error processing registration. Please try again later".
I know that iMessage, with that account, is working. I am using it from my iPhone and it works ok. And I use the same account in iTunes, and it is ok there as well.
So what is wrong ? What happened with iMessage and Facetime connectivity after the Mountain Lion upgrade ?backup the device with itunes.
Restore the device with itunes and set up as new.
Sign into the facetime and imessage to activate it.
After that is done and activation is good.
Restore from the backup.
Then make sure to sign into facetime and imessage again and you should be good to go -
Facetime and imessage not working after updating to ios 7
Facetime and imessage is not working at my 4s phone but on my ipad mini and iphone4 it is. What do i need to do? I have reset and sign out my account but still i cant activate it.
backup the device with itunes.
Restore the device with itunes and set up as new.
Sign into the facetime and imessage to activate it.
After that is done and activation is good.
Restore from the backup.
Then make sure to sign into facetime and imessage again and you should be good to go -
FaceTime and iMessage not working on MacBook Air (Late 2010)
I'm trying to login with my icloud account in facetime and imessage with my MacBook Air (Late 2010) but never login. In other device, as my New Mac Mini I can logged-in right. There any problem with FaceTime and iMessage working on Yosemite in old MacBooks?
Hi,
It would really help to know what you actually see when this happens.
Is there any sort of error message ?
9:20 pm Saturday; March 28, 2015
iMac 2.5Ghz i5 2011 (Mavericks 10.9)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad -
Facetime and messege not working on my itouch 4th generation
i am using itouch 4th generation having ios 6.1.6
nd my facetime and messege both are not workingDid you already try the general troubleshooting?
iOS: Troubleshooting FaceTime and iMessage activation -
Iphone 5 facetime and imessage not working
I have been trying to set up facetime and imessage on my iphone 5. every time i do it says could not sight in.Check your network connection and try again.
iOS: Troubleshooting FaceTime and iMessage activation
Using FaceTime and iMessage behind a firewall
iOS: Troubleshooting FaceTime
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