IOS8.0.2 Can't access App Store (note: Can access iTunes).

As per title. Assistance appreciated.

Hey Barraboy,
I have an article for you that will help you troubleshoot this issue with your ability to access the App Store on your iOS device:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

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Mac app store not connecting to Itunes

I am trying to purchase Keynotes from Mac App Store. I am running 10.6.8 from a Mac Book Pro that is about 3 years old. All of my updates are done. I click on App store and it comes up and says "Connecting to Itunes" and it stay there. When I try to click store, sign in, I put in my apple ID and password and it doesn't do anything. I am needing Keynotes for a presentation coming up soon so pleassssssseeeee help! I've tried to contact Apple Techincal Support and they want me to pay $20 for a phone call. I guess I will if I have to, but I really don't want to. The Mac App store has never worked since I updated to 10.6.8, but I never needed it so I didn't worry about it. HELP PLEASE!

Delete the Mac App Atore app and download and install this update combo;
OS X Snow Leopard 10.6.8 v1.1 update combo
http://support.apple.com/kb/DL1399

HT1483 App Store not responding what can be done was trying to download an app n now it not responding

App Store not responding what can be done was trying to download an app n now it not responding

We can help you, but we need more information. What do you mean by isn't responding?

I have a new i phone and for some reason it has picked up a wrong apple ID in the App Store, its OK in ITunes how can i correct this?

I have a new i phone and for some reason it has picked up a wrong apple ID in the App Store, its OK in ITunes how can i correct this?

The Apple ID for future purchases is in Settings>Store>Apple ID. However, apps have to be updated using the Apple ID used to originally purchase them. This can't be changed. If the App store is asking you to provide a password for a different Apple ID when you are updating apps, it's because this ID was used to purchase it originally.

I just bought this iPad today any I set up my iTunes account and I purchased a app store card and a iTunes card but when I try to dowload stuff it won't let me what's the problem

Need help please I just bought this iPad today and I factory reset it and then I plugged into my laptop and downloaded the latest software I went and purchased a app store card and a iTunes card but when I try to download apps it won't let me if anyone can help with this problem it would be greatly appreciated. Thanks in advance. Antawn

Hello Tntingey,
The gift card you've given your father must be redeemed via the steps below.
Redeeming iTunes Gift Cards and content codes
http://support.apple.com/en-us/HT201209
Cheers,
Allen

Problem description: mac mail not opening, software updates not working, app store not opening. imac osx 10.9.5

Problem description:
mac mail not opening, software updates not working, app store not opening. 10.9.5
EtreCheck version: 2.0.11 (98)
Report generated 1 December 2014 16:51:49 CET
Hardware Information: ℹ️
iMac (21.5-inch, Late 2009) (Verified)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2-core
12 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
BANK 1/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400 - VRAM: 256 MB
iMac 1920 x 1080
BenQ GL2240 1920 x 1080 @ 60 Hz
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 1:32:17
Disk Information: ℹ️
WDC WD5000AAKS-40V2B0 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (164.03 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GA11N
USB Information: ℹ️
EPSON EPSON Epson Stylus S22 Series
Canon MX410 series
ASMedia AS2105 1 TB
S.M.A.R.T. Status: Verified
EFI (disk3s1) <not mounted> : 210 MB
Backup (disk3s2) /Volumes/Backup : 999.86 GB (506.24 GB free)
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader 7.95 GB
S.M.A.R.T. Status: Verified
EOS_DIGITAL (disk1s1) /Volumes/EOS_DIGITAL : 7.94 GB (7.83 GB free)
Western Digital My Book 1140 2 TB
S.M.A.R.T. Status: Verified
EFI (disk2s1) <not mounted> : 210 MB
2TB (disk2s2) /Volumes/2TB : 2.00 TB (1.50 TB free)
Wacom Co.,Ltd. CTE-450
Contour Design ShuttlePRO v2
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hidhook (9.0 24217.979618) Support
[not loaded] com.parallels.kext.hypervisor (9.0 24217.979618) Support
[not loaded] com.parallels.kext.netbridge (9.0 24217.979618) Support
[not loaded] com.parallels.kext.usbconnect (9.0 24217.979618) Support
[not loaded] com.parallels.kext.vnic (9.0 24217.979618) Support
/Applications/Toast 10 Titanium/Toast Titanium.app
[not loaded] com.roxio.BluRaySupport (1.1.6) Support
/Library/Extensions
[loaded] at.obdev.nke.LittleSnitch (4052 - SDK 10.8) Support
[not loaded] xxx.qnation.PeerGuardian (1.1.9) Support
/System/Library/Extensions
[not loaded] com.FTDI.driver.FTDIUSBSerialDriver (2.2.18 - SDK 10.6) Support
[not loaded] com.pctools.iantivirus.kfs (1.0.1) Support
/Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
[not loaded] com.roxio.TDIXController (2.0) Support
Startup Items: ℹ️
ParallelsDesktopTransporter: Path: /Library/StartupItems/ParallelsDesktopTransporter
WkSvMacX: Path: /Library/StartupItems/WkSvMacX
Startup items are obsolete and will not work in future versions of OS X
Launch Agents: ℹ️
[running] at.obdev.LittleSnitchUIAgent.plist Support
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.CS4ServiceManager.plist Support
[running] com.epson.epw.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[running] at.obdev.littlesnitchd.plist Support
[failed] com.adobe.fpsaud.plist Support
[loaded] com.adobe.versioncueCS4.plist Support
[loaded] com.barebones.textwrangler.plist Support
[running] com.cleverfiles.cfbackd.plist Support
[not loaded] com.gopro.stereomodestatus.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[invalid?] com.tvmobili.tvmobilisvcd.plist Support
[loaded] fi.polar.libpolar.plist Support
[running] fi.polar.polard.plist Support
[failed] xxx.qnation.PeerGuardian.kextload.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.facebook.videochat.[redacted].plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.macpaw.CleanMyMac.helperTool.plist Support
[loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist Support
[running] com.macpaw.CleanMyMac.volumeWatcher.plist Support
[invalid?] com.plexapp.helper.plist Support
[not loaded] com.spotify.webhelper.plist Support
User Login Items: ℹ️
Garmin Express Service Application (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
SmartDaemon Application (/Library/Application Support/CleverFiles/SmartDaemon.app)
SilverKeeper Scheduler ApplicationHidden (/Applications/SilverKeeper.app/Contents/Resources/SilverKeeper Scheduler.app)
Dropbox Application (/Applications/Dropbox.app)
Garmin ANT Agent UNKNOWN (missing value)
Internet Plug-ins: ℹ️
DirectorShockwave: Version: 11.5.7r609 Support
Google Earth Web Plug-in: Version: 6.1 Support
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 Support
PandoWebInst: Version: 1.0 Support
AdobePDFViewerNPAPI: Version: 10.1.12 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
DivXBrowserPlugin: Version: 2.0 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.239
iPhotoPhotocast: Version: 7.0 - SDK 10.8
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.0.0 Support
AdobePDFViewer: Version: 10.1.12 Support
GarminGpsControl: Version: 4.2.0.0 - SDK 10.8 Support
JavaAppletPlugin: Version: Java 7 Update 71 Check version
User Internet Plug-ins: ℹ️
fbplugin_1_0_3: Version: (null) Support
Safari Extensions: ℹ️
Open in Internet Explorer
Audio Plug-ins: ℹ️
DVCPROHDAudio: Version: 1.3.2
3rd Party Preference Panes: ℹ️
Adobe Version Cue CS4 Support
DivX Support
Flash Player Support
Flip4Mac WMV Support
GoPro Support
Growl Support
Java Support
MacFUSE Support
MenuMeters Support
Perian Support
Time Machine: ℹ️
Skip System Files: NO
Auto backup: NO - Auto backup turned off
Destinations:
Back Up [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Excellent
Backup size 0 B > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
      12% Google Chrome
      12% WindowServer
      4% Dock
      2% Little Snitch Agent
      2% SystemUIServer
Top Processes by Memory: ℹ️
399 MB iTunes
322 MB mds_stores
216 MB Google Chrome Helper
193 MB Google Chrome
155 MB com.apple.IconServicesAgent
Virtual Memory Information: ℹ️
6.64 GB Free RAM
3.51 GB Active RAM
1.36 GB Inactive RAM
1.11 GB Wired RAM
1.91 GB Page-ins
0 B Page-outs

[not loaded] com.pctools.iantivirus.kfs (1.0.1) Support
Un-install according to the developer's un-install instructions.
You do not need to use cleaning programs. They can destroy your computer operation as they may already have done.
CleanMyMac - Uninstall
CleanMyMac2 Un-install
After un-installing, run this program to make sure you got all the pieces.
EasyFind – Spotlight Replacement
Do a backup.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library. Then go to Preferences/com.apple.appstore.plist. Move the .plist to your desktop.
Restart, open the application and test. If it works okay, delete the plist from the desktop.
If the application is the same, return the .plist to where you got it from, overwriting the newer one.
Thanks to leonie for some information contained in this.

I recently changed my email on my apple account but the old email address is displayed when I go into iTunes or App Store not allowing me in.

I recently changed my email on my apple account but the old email address is displayed when I go into iTunes or App Store not allowing me to sign into my account. At some points it's a vicious circle because it asks for a password at key times when trying to correct the problem. Note that the new email address shows when I log into my Apple account and shows it was verified. For some reason the system isn't updating to the new email in ALL places.
I hope this is the right place to post this. Thanks!

Apple doesn't monitor here. Best we can do is to push you to contact Apple directly.
This is from the iOS Dev Center forum...
http://devimages.apple.com/maintenance/
We apologize for the significant inconvenience that our downtime has caused and encourage you to reach out to ourhttps://developer.apple.com/contact/ if you need any assistance.
(Check under "Program Enrollment").
Note that your program membership should have been automatically renewed if it lapsed during the downtime period. If not, please be explicit about that in your support request.
--- DrErnie

HT4483 One of the programs I purchased from the Mac App Store not there

One of the programs I purchased from the Mac App Store not there how can i faund

Where is it missing from? Your purchases list?
You may have accidentally hidden it. Follow the instructions in the link below.
iTunes Store: Hiding and unhiding purchases
Have you checked your applications folder?

App Store not working IPad2

I have an IPad 2. Just got ita few months ago. All was working well untill last night. My App Store will not work. It will open but it will not let you search or show apps. All I get is a white screen. I have tried resetting, hard boot, nothing works. I wanted to buy and download an app but now I cannot. Please help anyone?

Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

When i buy , in game ( diamond dash) , (bable witch) ... App stor say , please contact itunes support to conplete this transaction

When i buy , in game ( diamond dash) , (bable witch) ... App stor say , please contact itunes support to conplete this transaction

You can contact iTunes support by going to this page, selecting iTunes > iTunes Store and sending them the details. Just so you know, the people on these forums are just other Apple product users like yourself, Apple does not generally answer questions here.
Best of luck getting things straightened out.

What's going on with the App Store not able to update 2015

What's going on with the App Store not able to update any apps 2015?

Apple is having server problems affecting App Store, iTunes, iCloud, etc…
Check the Apple Service Status(***) page… http://www.apple.com/support/systemstatus/ Wait for all systems to show green.
Here is what Apple's message says…
Multiple Store Services - All users are affected
     Customers may be unable to make purchases from the App Store, iTunes Store,
     iBooks Store, or Mac App Store.
iCloud Mail - All users were affected
     Users may have been unable to access iCloud mail.
iCloud Account & Sign In - All users were affected
     Users may have been unable to sign in.
This means no downloads, updates, iCloud and other issues. You may get pop-up windows asking you for password for iCloud, etc…
Try again after it's all green on status page.

There are only App Store/Books/Podcasts and ITune U on my Itunes store heading without MUSIC, why?

There are only App Store/Books/Podcasts and ITune on my Itune store heading, why? This means I cannot order music as a Hong Kong subscriber?

That's correct. It seems that music is not yet available in the Hong Kong store.
iTunes Store: Which types of items can I buy in my country?, http://support.apple.com/kb/TS3599

App Store not showing up on computer my operating system is 10.6.8 build 10K549

App Store not showing up on iMac my operating system is 10.6.8 build 10K549 I have tried reinstalling the last update and repairing my disk and it still has not showed up waht do I do to get it back so I can download Mountain Lion

It is not in the Applications folder?
Otherwise, I would suggest the Combo update
http://support.apple.com/kb/dl1399

App Store Gift Cards in iTunes

Can i use an app store gift card in itunes? I got one for a present and really don't want any apps. Thanks so much.

If the gift card looks like the first card here > http://store.apple.com/us/search?find=app+store+gift+card
It's for apps only.

App Store Not Accepting Password

App Store Not Accepting Password. I have valid credit card. This is for updates

Hi , I have the same problem . I can login and purchase from iTunes , I can view my account details when I log in via the app store . However I have two updates waiting and everytime I attempt to download them I get the sign in prompt followed by " we could not complete " error 100 or 1004 . I have reset my password and it is accepted for everything but updates . Any help would be appreciated .

ITunes and App Store not loading properly

I wanted to browse on the iTunes Store on my iPad. It opened but the screen was blank. Nothing came up even when it had fully loaded. This was the same with the App Store too. I have tried to restart it and reset it but its still the same. Is there any solutions to this?

Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

IOS8.0.2 Can't access App Store (note: Can access iTunes).

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