IOS8 update for iPhone5 failed then a logo of cable connecting to itunes appear...help!!!
iOS8 update for iPhone5 failed then a logo of cable connecting to itunes appear...help!!!
Then you connect it to iTunes and restore the device.
Read this article: If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Similar Messages
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TS1368 When i click updates on the app store it says could not connect to itunes please help
Please help
See these previous discussions:
Apps suddenly don't update: Apple Support Communities
App Store Updates (but only Updates)...: Apple Support Communities -
I've been trying to restore my daughter's mini ipad to factory settings. When I click restore ipad (while it's connected to itunes) it will update for a while then a pop up will say I need to enter the passcode on the ipad!! That's the whole point of restoring the ipad. We don't know the password and it's disabled. HELP
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
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‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
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Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
ON IOS8 UPDATE FOR IPHONE 5C, HOW DO YOU REMOVE RECENTS LIST FROM HOME SCREEN
HOW DO YOU REMOVE RECENTS LIST FROM HOME SCREEN ON IOS8 UPDATE FOR IPHONE 5C
SSettings/mail etc/show in app switcher turn that off
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how can i open my iphone because when i try to restore it from my back up all the files it didn't open anymore & always my iphone have a problem that it automatically shut down then the itunes logo appear then i need it to connect to itunes then restore to enable to open it..what should i do?i cannot bring it to the smart center because i lost my receipt..is there any chance to recover it?thank you so much..i already update my operating system to ios 6.1.3 but when i recover my back up the operating system was ios 6.1.2..
Your phone is in recovery mode. Did you plug it to the computer running itunes? What happend?
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Tried to update my iphone 4. Now im stuck in connect to itunes logo screen. Why is this happening?
i tried to update my iphone 4. Its now stuck on connect to itunes logo screen. itunes on my computer will not even detect my phone. Why is this happening and will it restore on its own? if not how can i restore it myself?
UNABLE TO RESTORE (connect to iTunes with cable logo)
If you are trying to restore and you device shows an image of a USB cable and connect to iTunes then carefully follow the steps in this article. You may need to do is several times http://support.apple.com/kb/ht1808 -
I can't download the new java update for my macbook pro. I get a corrupt file message. Help!
I can't download the new java update for my macbook pro. I get a corrupt file message. Help!
"The new java Version 7 Update 13 is not exactly helpful in macbook pro.
try the version 11 or 12 they should work perfectly."
The OP is running 10.6.8 so Java 6 is his option at this point.
For the OP try here:
http://support.apple.com/kb/DL1573 -
I went to do the latest update on my iphone 4s, and it said to connect to itunes so I did and continued to click restore and then it updated my phone through itunes. Then after about 40 minutes of it updating it still has the connect to itunes screen on. It won't go away and I have tried restarting and turning off my phone various ways various times. I don't know what to do!
Once the Device is asking to be Restored with iTunes... it is too late to save anything... and you must continue with the Recovery...
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
Note:
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download -
after finish software updates IOS 7 in my iphone 4s its showing connect to itunes after i connect with itunes its showing 40 hours remaining for update. But still not finish even after every 30-45 minutes showing error. What i will do please guide me. I'm connecting my device with my acer laptop windows 7 professional.
firstly thanks for quick reply.
sorry sir,
i am confused in last line you wrote,
" This will erase the phone but you will be given an option at the end to restore to an existing backup, if you have one."
i did not understand last sentence - if i have one? you mean to say if i have data or not in my iphone?
i have many pictures, messages, contacts which are very much important.
so will it be all restore and will be backup again in my iphone if i restore?
i am extremely sorry to interrupt you again.
waiting for your quick reply
thanks and regards,
vishal -
My iPhone 4s is stuck on a black screen that shows a USB cable connecting to iTunes. The phone will not turn on and the iTunes logo as I described only shows up when I plug the phone into the charger or my computer. I have tried the reset in restore mode as well as the DFU? mode and it still will not work. I have the latest version of iTunes on my Mac. My error code was 2002. I also tried it on my laptop (windows 8.1) and none of the above worked. My error code on my laptop was 02. The phone is through Verizon and it has absolutely no damage. It was working fine up until this and I have been trying to fix it for 2 days. Please help! I am unsure of what version the phone was currently running on before this because I have another iphone that's my primary phone and have not used this one in about a month. I do not believe it was updated to IOS 7.
Your iPhone is in recoverty mode at the moment so to possibly get it back up and running you would need to do a restore as you have been trying. Follow the steps in the article below for the specific error messages you have been receiving. If after following all steps the issue remains book an appointment at a local Apple Retail Store to have the iPhone evaluated.
Resolve specific iTunes update and restore errors -
My iPhone 3gs is not working properly and hasn't been since about September of last year. When switched on (Quite often it won't even turn on) it says 'Update Completed' as though it has just been updated. On the next screen it says to 'Connect to iTunes'. It doesn't, however, connect to iTunes and just resets itself over and over until power is gone. Occasionally after switching on and off a few times it functions normally for a few hours and some times even a couple of days but eventually always turns itself off and goes back to the 'Update Completed' screen. Does anyone know what might be causing this and/or a way of fixing it?
Morning JordenR,
Thanks for using Apple Support Communities.
You can resolve many restore issues using the troubleshooting steps documented here.
For more information on this, take a look at this article:
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/ts1275
Best of luck,
Mario -
Hi
I am trying to update my ipad from ios 4.3 but when connected to itunes I get an error message saying that the internet is not accessible when it is. How do I resolve this?Disable your firewall and antivirus software, restart your iPad, quit iTunes, restart your computer and then try to update again.
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my phone has switched off for the second time this week, however when connecting to itunes the restore process wont complete. the error is 2006 however i have tried a number of USB cords, and none seem to be working.
I am in the noerthern [parts of australia and accessing an apple store is not possiable for another month. this is my only soucrce or telecommunication. please helpThis is what it says about error 2006
Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on)
If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software. If the errors persist on another computer and known-good USB cable, the device may need service. -
When I open iTunes on my Macbook Pro, I am now getting a small window that says "Checking iTunes Library" with a pinwheel. This goes on for 5-10 minutes before I am able to access iTunes. Help! How do I fix this?
I have the same problem. It is only with tv shows and only with programs I have downloaded after the software update.
Apple support sent me the above link too....but it doesn't solve the problem...my computer is authorized and the content is in my library and will play on my Mac air, but it will not sync the tv shows, it keeps saying my computer isn't authorized for it.
No answers here, but you are definitely not alone with this issue. -
I put more wrong passcodes and then write "Iphone is disabled | Connect to iTunes". When i connect to iTunes, appear a error where write that I can't connect iPhone to iTunes because must to put a password on iPhone ( but I can't connect iPhone to iTunes because is blocked) HELP me PLEASE ! And give you more details if you want .
Sorry for my english but I am from Romania and I don't know very good .Forgot an iPhone Passcode? How to reset the iPhone passcode
iPhone and iPod touch- Wrong passcode results in red disabled screen
Please get the iPhone iOS 4 user guide.
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