IOS8 update on iPhone5: asks to connect to iTunes :/
After a few attemps, i finally was able to download and run the update to iOS8 on my iphone 5.
HOWEVER: I am now stuck with the "connect cable to iTunes" screen and all I can do from there is restore.
Unfortunately I didn't backup my phone before and in the past this worked seamlessly...
How can I at least save some of my documents now?
Any advice?
GentaEra wrote:
I update the my 4s and now asks to connect to itunes and restore it. What do i need to do in order to not lose the data inside?
Once the Device is asking to be Restored with iTunes... it is too late to save anything...
1) Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414
2) If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download
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Then you connect it to iTunes and restore the device.
Read this article: If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support -
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Here are some steps and notes to try:
MANY people are reporting they've had to try multiple micro USB cables to find one that works. I got one that worked from a neighbor.
For clarification, this needs to be a "micro" USB, not a "mini" USB
Some people have also reported they've had to try the Restore process more than once.
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There is some troubleshooting for error code 3014 on this page : http://support.apple.com/kb/TS3694
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I went to do the latest update on my iphone 4s, and it said to connect to itunes so I did and continued to click restore and then it updated my phone through itunes. Then after about 40 minutes of it updating it still has the connect to itunes screen on. It won't go away and I have tried restarting and turning off my phone various ways various times. I don't know what to do!
Once the Device is asking to be Restored with iTunes... it is too late to save anything... and you must continue with the Recovery...
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
Note:
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download -
I have iphone 4 and have followed all the steps to update and cannot get past "connect to Itunes"
Hey soozeeC
Use iTunes to update it. Download the latest version and install it. Once it is plugged in, it will ask if you want to update your iPhone to iOS 7. If that does not work then click restore.
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
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