IP address blocked from signing in to Skype

Hello everyone.  I have Skype version 6.21.0.104 on my desktop computer and I am now having trouble logging in.  I have done several chats, over the last few days, with Skype customer service and the chat I had with a representative today told me that my IP address is blocked from accessing Skype. The person said I needed to contact the manufacturer.  Does this person mean that I need to contact my internet service provider?  I am a bit confused.  I wonder if I accidentally denied Skype access to the internet.  I had this issue before on my laptop and I had to go in and remove the block, but I do not remember how I did that.  Please help.  I would like to be able to use Skype on my desktop computer again.
Subject/title edited for clarity.

I just wanted to let everybody know that the issue has been resolved.  The IP address block has been lifted, my account is no longer restricted, and I can sign on with Skype on my deskopt computer again.

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