IP phone attempted-registrations

Hello
I have a router cisco 3945 with ios 15.2(4)M5. Then I enter command 'show ephone attempted-registrations', it doesn't show mac address of an ip phone. How can the issue be fixed?

Did you enabled auto registration under telephony services?
And if you enable debug tftp events you can see all the device which are attempting to register.
Please rate all the helpful post.

Similar Messages

Cisco ip phone 9971 registration failed with CME 8.6 on WAN

Dear Sir
Subject: Cisco ip
phone 9971 registration failed
with CME 8.6 on WAN
I have a WAN simulation with one Cisco2811 router one Cisco1841 router (connected with fast Ethernet interface) plus one layer 2 switch.
I upgraded the 2811 IOS to 15.4M and installed CME8.6, when we tried to add 9971 sip phone If the traffic goes throw LAN (Same subnet- directly from switch to 2811) everything is fine and the SIP phone (9971) added with no problem but when I change the subnet and traffic goes throw WAN
( from 1841 routed to 2811 with default route) my phone didn't register.
It will be great if anybody could help!!
If you can solve my problem, I will be happy to compensate.

Try binding SIP to an interface on which Phone can reach (Use "voice service voip" "sip" and then bind)
Udit

Phone Auto Registration

HI,
I have configured Phone auto registration on cucm 8.6. when I plug the phone it will show tftp not found trust list not update...
if I enter tftp ip manually it will download the new f/w and registered with the defined extension.
How can I get phone to auto registered without manually enter tftp server IP. ?
Thanks.

you need dhcp server to lease ip addresses to phones.
and incliding option 150 for sccp phones and option 66 for sip phones.
options 150 and 66 should point to suscriber1 subscriber2
suscribers should have tftp servers running

Cisco ip phone 9971 registration failed with CME 8.5

Good day!
I have voice bundle 2951 with 15.1.3(T) IOS version and a few 9971 ip phones. In addition to it I've downloaded current SIP firmware for these phones (sip9971.9-2-1) and configured my CME as follows:
voice register global mode cme source-address 192.168.2.254 port 5060 max-dn 10 max-pool 5 load 9971 sip9971.9-2-1 timezone 13 create profile sync 0069043299436028!voice register dn 1 number 104 name 9971 SIP Phone label 104 mwi!voice register pool 1 id mac 688D.ABA4.A88B type 9971 number 1 104 presence call-list dtmf-relay rtp-nte codec g711ulaw no vadvoice service voip sip
registrar server expires max 3600 min 120
All SIP firmware files were uploaded to tftp server on CME and shared then:
tftp-server flash:kern9971.9-2-1.sebn tftp-server flash:rootfs9971.9-2-1.sebn tftp-server flash:sboot9971.031610R1-9-2-1.sebn tftp-server flash:sip9971.9-2-1.loads tftp-server flash:skern9971.022809R2-9-2-1.sebn tftp-server flash:dkern9971.100609R2-9-2-1.sebn tftp-server system:cme/sipphone
During the boot process all ip settings including option 150 were successfully updated by the phone:
ip dhcp pool voip_pool   network 192.168.2.0 255.255.255.0   default-router 192.168.2.254   option 150 ip 192.168.2.254
But when the phone tries to get files on the CME it fails. The ouput of debug tftp events command shows that there is no such configuration file on tftp:
Jul 28 16:36:14.446: TFTP: read request from host 192.168.2.8(49158) via GigabitEthernet0/1Jul 28 16:36:14.446: TFTP: Looking for SEP68BDABA4A88B.cnf.xmlJul 28 16:36:14.446: TFTP: Sending error 1 No such fileJul 28 16:36:15.522: TFTP: Server request for port 49158, socket_id 0xA2EFEE4 for process 324Jul 28 16:36:15.522: TFTP: read request from host 192.168.2.8(49158) via GigabitEthernet0/1Jul 28 16:36:15.522: TFTP: Looking for XMLDefault.cnf.xmlJul 28 16:36:15.522: TFTP: Opened system:/its/vrf1/XMLDefault.cnf.xml, fd 14, size 3210 for process 324Jul 28 16:36:15.522: TFTP: Sending block 1 (retry 0), socket_id 0xA2EFEE4Jul 28 16:36:15.522: TFTP: Received ACK for block 1, socket_id 0xA2EFEE4Jul 28 16:36:15.522: TFTP: Sending block 2 (retry 0), socket_id 0xA2EFEE4Jul 28 16:36:15.522: TFTP: Received ACK for block 2, socket_id 0xA2EFEE4Jul 28 16:36:15.522: TFTP: Sending block 3 (retry 0), socket_id 0xA2EFEE4Jul 28 16:36:15.526: TFTP: Received ACK for block 3, socket_id 0xA2EFEE4Jul 28 16:36:15.526: TFTP: Sending block 4 (retry 0), socket_id 0xA2EFEE4Jul 28 16:36:15.526: TFTP: Received ACK for block 4, socket_id 0xA2EFEE4Jul 28 16:36:15.526: TFTP: Sending block 5 (retry 0), socket_id 0xA2EFEE4Jul 28 16:36:15.526: TFTP: Received ACK for block 5, socket_id 0xA2EFEE4Jul 28 16:36:15.526: TFTP: Sending block 6 (retry 0), socket_id 0xA2EFEE4Jul 28 16:36:15.526: TFTP: Received ACK for block 6, socket_id 0xA2EFE
So, i see this file on CME router in system/cme/sipphones direcotory:
Directory of system:cme/sipphone/ 747 -rw-         825 Jul 27 2011 16:10:04 +00:00 featurePolicyDefault.xml 744 -rw-           1 Jul 27 2011 15:59:49 +00:00 OS79XX.TXT 749 -rw-        3761 Jul 27 2011 16:10:04 +00:00 SEP688DABA4A88B.cnf.xml 742 -rw-        1948 Jul 27 2011 16:10:04 +00:00 SIPDefault.cnf 745 -rw-        4376 Jul 27 2011 16:10:04 +00:00 softkeyDefault.xml 746 -rw-        4342 Jul 27 2011 16:10:04 +00:00 softkeyDefault_kpml.xml 743 -rw-          69 Jul 27 2011 16:10:04 +00:00 syncinfo.xml
So, i dont quiet understand why the registration process was failed. Could anyone tell me if there are restrictions on the SIP firmware and IOS version in this case?
Thank you.

linuxchild,
thank you. i checked this out, but i think it doesnt matter whether tftp-path statement is set or not in this case.
Configuration files for 9971 are located in system:cme/sipphone directory by default.
While I have this statement in tftp-server configuration, it should get this file from the server.
tftp-server system:cme/sipphone
i tried to configure it accordiing to this example.
Now i can see xml file in flash direcory:
30        1948 Aug 1 2011 09:48:52 +00:00 SIPDefault.cnf
31          69 Aug 1 2011 09:48:52 +00:00 syncinfo.xml
32        4342 Aug 1 2011 09:48:54 +00:00 softkeyDefault_kpml.xml
33        4376 Aug 1 2011 09:48:54 +00:00 softkeyDefault.xml
34        3787 Aug 1 2011 09:48:54 +00:00 SEP68BDABA4A88B.cnf.xml
35         825 Aug 1 2011 09:48:54 +00:00 featurePolicyDefault.xml
But i cant still get this file from tftp and have the same error:
*Aug 1 09:50:27.385: TFTP: read request from host 192.168.2.5(49157) via GigabitEthernet0/1
*Aug 1 09:50:27.385: TFTP: Looking for SEP68BDABA4A88B.cnf.xml
*Aug 1 09:50:27.385: TFTP: Sending error 1 No such file
Has anyone had such problem?

RV220W: VoIP phones losing registration and staying offline

Hi all,
VoIP phones connected to a Cloud PBX provider are losing their registration to the Cloud PBX. The router in question is an RV220W.
This started occurring when more phones were added to the site. Phones will boot up, register and then lose their registration within a minute or two.
A larger number of phones of the same model with identical config are connecting through a Cisco 871 router without issues so we know the phones and their configs are good.
SIP ALG is disabled.
The UDP session timeout duration is 120 secs. The phones are set to re-register every minute.
What could be wrong?

Send my iphone for replacement, Iphone is replaced and has a new IMEI. Now I need to pay approx 100 Euros to get my phone legally registrered again in Turkey.

The thing is if you get a phone from another country and want to use it in Turkey you need to register your IMEI code and pay a fee of approx 100 euro to get it registrered officially + u need to show a stamp of entering the country on your passport. This is done to prevent stolen phones to be sold.
Now the thing is.. I registrered my imei of my iphone 4. But after some time the homebutton wouldnt work so i send it to get replaced. Now the iphone 4 got replaced = refurbished = new IMEI. That means I got to register again and pay 100 euros.
Internally Apple knows that my old IMEI is replaced to another one. Cant I get an official document or whatsoever to prove it?
Does this mean I am screwed ? (Pardon my English, its not my main language.)

All cell phones, when replaced, will have a unique IMEI. This is not unique to Apple. If you want documentation that it was replaced by Apple, ask Apple for documentation.
We have no way of knowing whether they can or will provide this. We're just customers like you.

RV042 VoIP-phone reports "Registration failed"

This is a continuation of a discussion that I erroneously marked "answered".
The title was "RV042 protocol binding for SIP and RTP (VoIP)"
I would like to provide a link to it here but I don't know how.

Problem is solved. Reason was that Network Service Detection was enabled and the Default Gateway did not respond to ping requests which resulted in a WAN failure condition with the consequence of protocol bindings failing over to the working WAN which is inappropriate for the IP-phone registering with the IP telephony provider.
Best regards, Felix

Sync'd iPhone 5 two days ago, all fine. Plugged in y-day to charge and phone attempted to auto sync...iTunes now says unable to sync bc I need an extra 27GB of storage to copy iTunes Library. I have not made any changes to my settings. Any ideas?

I sync'd iPhone 5 two days ago w/o any issued or problems. Connected phone to iMac for a charge yesterday and iTunes stated an auto sync. iTunes popup box appeared stating phone could not be sync'd b/c I needed an additional 27GB of storage, apparently to load iTunes Library. I did not change or modify any settings. Has anyone experienced this or know how to solve this syncing issue.
Side note: iTunes does recognize that my phone is plugged in, charging. Thank you.

One additional finding this morning ... iTunes can't handle my iPad being connected. Immediately upon recognizing the iPad, iTunes comes up with the same message as happens with the iPod indicating "iTunes has stopped working," forcing an immediate shut down of the program. Opposite the case with my iPod, iTunes at least recognizes my iPad.
No idea. This is madening.

N96 problems sending messages; phone attempts to r...

Hi there
I have read most relevant topics on here bu haven't managed to find a solution.
Around 3 days ago my phone just started having porblems sending messages.. it moves the message to the outbox and the little sending msg icon appears on the top right hand side as normal. It says "sending" as normal, but 9x out of 10 the error message "resend at so n so time" appears.
Some friends have said they receive the message, but receive it around 3 or 4 times.. i'm guessing this is when ive left the phone after pressing send and the phone goes into "resend mode".
Ok things I've done:
My sim works fine in another handset ( samsung one), no problems sending msgs
another o2 sim works fine in my handset :/
the msg centre number is fine, i've done the whole cleaning the sim/phone as recommended on o2's website..
i've refreshed my connection to the network too.
So what else could it be?
Thanks in advance

I've restored to factory settings and reapplied my back up, everything seems to have restored except my messages, bookmarks havent either.. :s
I've even tried reapplying the bacup but just selecting messages...
Message Edited by cw19 on 27-Dec-2009 03:12 PM

Can't enter serial number during i phone 4 registration. Plse help

I am trying to register my new iphone 4 but when i get to the serial number there is no filed to enter the number. Plse help! Thanks

Hello lai heng,
look here:
http://support.apple.com/kb/HE57
Choose a country, have your serial number
ready and give Apple Support a call.
Good Luck,
A

After recording a video my phone attempted to save it but did not. Can I retrieve it some how?

I was recording a video and when I stopped the video I received the spinning loading logo. When I went to my photos later it wasn't there. Is there any way I can recover this video?

Let's try something a little different, then. I want you to create a Smart Playlist to find all recently added items.
1. First pull down File > New Smart Playlist;
2. Change the options to Date Added is in the last 3 days;
3. Click OK and name the Smart Playlist.
This will find all items you have added to your iTunes Library in the past 3 days. If you have added the music video longer ago than than change the number of days to accomodate the time.

Phones wont signin in after CA upgrade

Hi All,
I currently have an issue when Lync Phone Edition and Polycom VVX model phones wont sign in to our Lync 2010 infrastructure.
I see the Phone attempt registration, and just get an unauthorised message and stops trying, only a single time not like the Lync client get unauthorised the 3 times.
I have tried both via PIN Auth, and via USB connectivity same result either way.
I am looking at certificate as the cause, as we re-issued certificates to all Lync servers right before the issue occurred (new CA in the environment).
A "Test-CsPhoneBootstrap" gives a success result, but when attempted from the phones nothing.
I have been checking the logs on the phones and can see some errors but not sure where to look next.
An Extract of the logs from the LPE device:
+++++++++++++++++++++++++++++++++++++
ERROR :: WebServices::CManagedWebRequest::ExecuteInternal: Webrequest failed with non-continuable error, hr=0x80004005
WARN :: NModel::CCertificateProvider::GetDiagCode: Neither Ms-diagnostic or soap fault is found.
WARN :: NModel::CUserAccountProfiles::OnEvent: Bootstrapper failed: status=3, hr=0x80004005, component will be stopped
ERROR :: NModel::CBootstrapTask::OnExecution: Error: hr = 80004005 - Failed to resolve user sip uri: phone=186!
+++++++++++++++++++++++++++++++++++++
And when tracing the UserPinService on the Lync FE
+++++++++++++++++++++++++++++++++++++
Component: UserPinService
Level: TL_VERBOSE
Flag: TF_COMPONENT
Function: TimedHash<T_V>.TimerCallback
Source: timedhash.cs(269)
Local Time: 12/10/2013-19:42:01.780
Sequence# : 00001B95
CorrelationId :
ThreadId : 16D4
ProcessId : 1068
CpuId : 2
Original Log Entry :
TL_VERBOSE(TF_COMPONENT) [2]1068.16D4::12/10/2013-08:42:01.780.00001b95 (UserPinService,TimedHash<T_V>.TimerCallback:timedhash.cs(269))(00000000005A137D)key :
[email protected]
+++++++++++++++++++++++++++++++++++++
I have seem some posts about factory resetting the phones for when the root CA has changed, we have done that and still nothing.
I have also seen the posts about updating the rootca store via the New-CsWebTrustedCACertificate, but from my reading of the set-cswebserviceconfiguration that InferCertChainFromSS is set to true (our server is) the
TrustedCACerts is ignored, so I don't think this would do anything as we should be downloading the certificate chain anyway..
Any ideas would be appreciated.
Cheers
Jason
My UC Thoughts

Hi,
Is there any other model of Lync phone in your environment? Does the issue happen for all Lync phone devices?
Please check your automatic configuration record as Lync Phone Edition cannot utilize Manual Configuration.
Here is a great blog troubleshooting Lync Phone Edition:
http://blog.schertz.name/2012/03/troubleshooting-lync-phone-edition-issues/
Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please
make sure that you completely understand the risk before retrieving any suggestions from the above link.
Kent Huang
TechNet Community Support

78xx not appearing in ephone list on router....

Hello all,
Recently we installed the specified 78xx firmware and device pack to accommodate the these phones on our CUCM environment which is working fine...
However we have quite a few 2911 branch routers where we have setup phones (MGCP) and SRST etc... However, when i list ephones "show ephone ?", I noticed the 78xx phones are not listed (as below). Not sure why not?
#show ephone ?
12SP 12SP+ and 30VIP phones
6901 Cisco IP Phone 6901
6911 Cisco IP Phone 6911
6921 Cisco IP Phone 6921
6941 Cisco IP Phone 6941
6961 Cisco IP Phone 6961
7902 Cisco IP Phone 7902
7905 Cisco IP Phone 7905
7906 Cisco IP Phone 7906
7910 Cisco IP Phone 7910
7911 Cisco IP Phone 7911
7912 Cisco IP Phone 7912
7914 Cisco IP Phone 7914 14-Button Line Expansion Module
7915-12 Cisco IP Phone 7915 12-Button Line Expansion Module
7915-24 Cisco IP Phone 7915 24-Button Line Expansion Module
7916-12 Cisco IP Phone 7916 12-Button Line Expansion Module
7916-24 Cisco IP Phone 7916 24-Button Line Expansion Module
7920 Cisco IP Phone 7920
7921 Cisco IP Phone 7921
7925 Cisco IP Phone 7925
7926 Cisco IP Phone 7926
7931 Cisco IP Phone 7931
7935 Cisco IP Conference Station 7935
7936 Cisco IP Phone 7936
7937 Cisco IP Conference Station 7937
7940 Cisco IP Phone 7940
7941 Cisco IP Phone 7941
7941GE Cisco IP Phone 7941GE
7942 Cisco IP Phone 7942
7945 Cisco IP Phone 7945
7960 Cisco IP Phone 7960
7961 Cisco IP Phone 7961
7961GE Cisco IP Phone 7961GE
7962 Cisco IP Phone 7962
7965 Cisco IP Phone 7965
7970 Cisco IP Phone 7970
7971 Cisco IP Phone 7971
7975 Cisco IP Phone 7975
7985 Cisco IP Phone 7985
CIPC Cisco IP Communicator
H.H.H mac address
IP-STE SCCP IP STE
anl SCCP Gateway (AN)
ata ATA phone emulation for analog phone
attempted-registrations Attempted ephone list
bri SCCP Gateway (BR)
cfa registered ephones with call-forward-all set
detail with detailed info
dn Dn with tag assigned
dnd registered ephones with do-not-disturb set
login phone login status
moh Information of all moh groups
offhook Offhook phone status
overlay registered ephones with overlay DNs
phone-load Ephone phoneload information
registered Registered ephone status
remote non-local phones (with no arp entry)
ringing Ringing phone status
sockets Active ephone sockets
summary Summary of all ephone
tapiclients Ephone status of tapi client
telephone-number Telephone number assigned
unregistered Unregistered ephone status
vgc-phone vg248 phone emulation for analog phone
| Output modifiers
<cr>
Is there something else I have to do on a router perspective for these phones and SRST?
Any help much appreciated!
Cheers!

Yes,
Bit confusing as table reference that it should be supported however I have now also seen other threads where they say not supported till "Summer" 2014 and that is even on CUCME 10.x
Might log a TAC to see what the deal is as all the table indicate that I am on the correct versions both IOS and CUCM

Bandwidth required during registration of ip sip phone

what is the bandwidth requirement of cisco 9971 model phone during registration?

Thanks a lot Vivek... I went through it...but I think it talks about the bandwidth provisioning for voice traffic..for signalling and once the call is established....I neeed to know the bandwidth required just for registration ...i.e. in the following steps ( only registration without placing any call)
1. The phone contacts the TFTP server and requests the Certificate Trust List file .
2. The phone contacts the TFTP server and requests its SEP<mac-address>.cnf.xml configuration file.
3. The Phone downloads the default configuration XMLDefault.cnf.xml file from the TFTP server.
4. The SIP phone requests a firmware upgrade (Load ID file) and upgrades the firmware image automatically when required for a new version of CUCM.
5. The phone downloads the SIP dial rules configured for that phone.
6. The phone Establish connection with the primary CUCM and the TFTP server end to end.
7. The phone Registers with the primary CUCM server listed in its configuration file.
8. The phone downloads the appropriate localization files from TFTP.
9. The phone downloads the softkey configurations from TFTP.
10. The phone downloads custom ringtones (if any) from TFTP.
Also, I need t o know if the bandwidth required for this process is same for all phone models or different? Specifically, I need this data for Cisco 9971 model.Please help...Thanks..

Get Phone Registration Status

Does any one know how to get (which table is the info in) a phone's registration status, ie the UCM server its registered to or if its not registered at all?
This doesnt seem to be held in the Device table...
 
 
 

I'm afraid that's not in the database. Depending on the CCM release you need to query the DeviceListX.asp report (details in the ip phone services developer guide that you can get in the appropriate section at developer.cisco.com) or send a SelectCmDevices AXL Serviceability query (with the usual caveat of only 200 devices per query.. so you need AXL to extract all devices, then send one AXL Serviceability request per 200 devices until you have all the devices).
You'll also find the details on developer.cisco.com (http://developer.cisco.com/web/sxml/home)

IP phone attempted-registrations

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