IP profile dropped - wait it out or call?

I've noticed since yesterday that my IP profile has been dropped from around 40Mbps to 20Mbps. Is it worth waiting a couple of days to see if it sorts itself out or should I just call BT and ask them to rectify?

Hi switch625,
Thanks for posting. Sorry you're having problems with the connection speed. Can you try running the speed test, including the further diagnostics, and post the results. That'll let us see how it's performing.
Cheers
David
BTCare Community Mod
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Calls have been dropping out mid-call (after initially working) with full reception since upgrading my iPhone 4 to iOS5 (can hear them but they can't hear me).

Calls have been dropping out mid-call (after initially working) with full reception since upgrading my iPhone 4 to iOS5 (can hear them but they can't hear me). The call initially works but then after a minute or so, they stop hearing me, even though I can hear them. Sometimes it goes the other way and I can't hear them.
Please advise how to remedy ASAP.

PS: I have had full reception bars when this has occured on a 3G network in Sydney, Australia (3 Mobile).

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I have had my iphone 3GS back to vodafone after I could not make calls, kept saying call failed!. I did all the troubleshooting tips, was okay for a short time, then shortly started doing same thing.I took it back to the store and on that occasion the assistant took the phone out of the protective cover i always had it in to replace the simcard in case it was this that was causing the problem ,then he dropped it onto the shops wooden floor and it bounced, he picked it up & went bright red & kept apologising , I then said if I have any more problems with it then I will come back & see him & he said yes. Shortly after I noticed the sim cover on top of phone was missing but i could see the simcard inside, so I returned to the store & informed them of this, i was advised by the earlier assistant 'Craig' that he thought that the sim tray was underneath the simcard which he then removed the simcard, then advised me he didn't want to go poking about in it in case it was inside and he would send the phone to be repaired & gave me a replacement phone until mine was back. I waited approx 2 weeks before receiving a call from Vodafone saying they would repair it if I payed over £100! as it was not covered under my insurance, I informed them the assistant dropped the phone in store and then i noticed the problem & was then told they would investigate this and call back, 10 minutes later they called back to say it would be a free repair. Since the repair I have had nothing but trouble with the phone crashing when I access apps , sticking on the hangup screen with in & out going calls for approx 10 minutes or more, when I turn phone on the Apple logo stays on the screen for long periods off time. When I access my music the track will change part way through to another track & also sometimes refusing to charge. I am fed up with going back & forth to the store which is quite a distance from my home & the phone has more problems since it was ''dropped'' & then ''repaired'' & I am at a loss of what to do. I feel I have been treated unfairly and gone along with all Vodafone asked of me. Please could someone from Apple help me!!!

The steps you already took were the correct ones - reset, restore from backup, restore as new phone. You could always try them again, but a Restore with set up as new is the 'ulitmate' troubleshooter - if that doesn't correct the issue, it's usually time for a replacement phone. Unfortunately, you've learned a hard lesson there, although I don't see how Apple screwed you - it's no secret that the iPhone warranty is valid only in the country of original purchase (as a little research on your part would have shown).
See how much money you saved with your eBay purchase? Next time buy the phone from Apple or an authorized UK carrier.

Iphone 5 problem with in & out going call with iOS 8.1

I have a iphone 5 and i had updated it to ios8.1 recently.
After doing so, i started having problem in both in and out going calls. It work only for a brief period after i restart the phone but after a while it gives me the same trouble.
I already tried to reset the phone to factory settings, but it still doesnt effect.
Please help me to get rid of this problem..
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Hello there, Smaran89.
Great job troubleshooting on your own to resolve your issue. The following Knowledge Base article offers up some great and thorough recommendations for troubleshooting issues with making or receiving calls on your iPhone:
iPhone: Troubleshooting issues making or receiving calls - Apple Support
Follow the steps below to resolve this issue. Please test after each step.
Toggle airplane mode: Tap Settings > Enable Airplane Mode, wait five seconds, then turn off airplane mode.
Check your phone settings:
Check your Do Not Disturb settings: Tap Settings > Do Not Disturb.
Check for any blocked phone numbers: Tap Settings > Phone > Blocked.
See if Call Forwarding is turned on: Tap Settings > Phone > Call Forwarding.
Ensure that your software is up to date:
Check for a carrier settings update.
Check for an iOS software update.
Note: Some updates may require a Wi-Fi connection.
If the iPhone has a SIM card, reseat the SIM card.
If the iPhone 4 or iPhone 4s is on the Verizon network, dial *228 from the iPhone and select option 2 to update the Preferred Roaming List (PRL). The PRL determines the cellular towers the phone uses for cellular service, selecting those with the best signal strength.
Reset the network settings: Tap Settings > General > Reset > Reset Network Settings.
Try to make or receive calls in another location.
Attempt to isolate to one network band:
If you're having the issue on LTE, disable LTE, if possible, and try again.
If you're having the issue on 3G/4G, disable 3G/4G, if possible, and try again.
Contact the carrier to check the following:
Your account is properly configured to use the specific iPhone that has the issue.
There are no localized service outages.
Your account doesn't have a billing-related block.
Your calls don't have errors on the carrier system.
Restore the phone as new.
If the above steps don't resolve the issue, go to an Apple Retail Store, carrier, Apple Authorized Reseller, or contact AppleCare to send the phone in for service.
Thanks for reaching out to Apple Support Communities.
Cheers,
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I have been having the same issue for the last two weeks. No real indication as to why it ever began other than I had turned off my router and Airport Extreme Base Station off for a weekend while I was away from my place.
iPad, iPhone, iPod Touch, all have no issues at all with my Airport Extreme Base Station. Can stay connected throughout my living room, bathroom, bedroom, no issues whatsoever.
My 5 month old MacBook Pro 2.66 GHz Core i7 Airport is sometimes perfect, able to connect, DHCP, and browse without issue. Then, for no reason, I won't be able to join my wireless network, or when I can join, I can't pick up an IP address. And then it will connect, pick up and IP, and then it won't browse. No real rhyme or reason to when this will happen, or when it works.
I thought that it was an issue with my MacBook Pro, but then my sister visited with her brand new MacBook Pro 2.26 Intel Core 2 Duo, and while a month ago she was able to connect, DHCP, and browse without issue, this weekend she had all of the same issues I was having.
My XBOX 360 and MacBook Pro have absolutely no issues with the wired connection. Only my WAN seems to have this issue.
Did you ever find anything more to this?

Another IP Profile Dropped

Hi
Seems to be a pattern emerging of people slowing down due to ip profile drops and im the same.
On infinity 2 i used to get the full speed ie 70+mbs down and 19 mbs up.
I have had a few restarts 2 weeks ago due to a power cut ... then i had some electrical work don in the house so power was on and off etc.
Then had a firmware updaye on my modem ( Asus-DSL AC68U ) which again needs restarts etc.
How ever my conection has been solid for nearly 14 days with very very low crc errors but im stuck with an ip profile of 49mbs and now Interleaved instead of FastPath.
I have read before it can take 10 days to settle and then should creep back up over the next few days / weeks but this doesnt seem to be happening.
My line is very quiet so no problems there.
I was told by BT India that my ip profile is low because im on wireless and should change my wireless channel and itll go back up to 70mbs again How on earth does the channel im on cause my ip profile to drop???? Its not as if being on the wrong channel causes a router restart . They must think people are stupid and just tell you anything to get rid of you.
I use Insidder and can see the wireless networks around me and im the only one on 5Ghz band and the signal has no noise.
Even testing on a wired connection gives the same results.
Anyway how long do i have to wait to get my full speed service again instead of paying full price for whats now a slower service ??
I will add a screen shot of my router stats .

Proz wrote:
Anyway how long do i have to wait to get my full speed service again instead of paying full price for whats now a slower service ??
it does look like it's due to all the resyncs. I had something similar around 5 weeks ago - a fault in the cabinet caused multiple failed resyncs over a 4 hour period and DLM applied interleaving the next day. US interleaving was removed after 15 days but I'm still waiting for DS interleaving to be removed 3 weeks later. Line is stable with only one or two Errored Seconds per hour.
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Hi,
i have just updated my iphone 4 16gb to an iphone 5 16gb
The iphone 4 had horrific problems, for example: Cutting out on calls, it going silent, me not being able to hear the person i was speaking to and them being able to hear me, and then visa vera.. also the main button at the bottom started to break.. my text messages weren't sending and then when they did they would send several of the same one.. also with mixed messages in them.. some of the texts had been form ages ago and had been deleted anyway and bits of them would re appear in the middle of the text, but only show to the person recieveing the text.
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My wife is having the same problems as a reciever. She works in a school as a teaching assistant and her teacher sends messages that are mixed with previous texts from ages ago.
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2m42s

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steps!

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Dear forum,
How do you find out the caller function?
I remember this question was asked on the forum before and, if memory serves me right, it was Peter Kahrel who answered it. Anyway, it was long ago and I can't find the post.
main();
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IP profile dropped - wait it out or call?

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