IP ranges used for Office 2010 activation

Does anyone know what IP ranges Microsoft use for activation of Office 2010? We are periodically experiencing "Communication error(0x80072EFE)" when clients are trying to activate Office. This seems to be dropped in the firewall, so I need to know
what IPs to open for.
I have looked everywhere, but I can't find an updated list of IPs for this.
Regards,
AG

Hi,
The error occurs due to a Web filter that is in place in the environment, client installations of Office 2010 are unable to communicate with Microsoft activation servers. This connection is required to perform online activation of Office 2010 products.
Try adding the following list of URLs to the Web filter, if you will then be able to successfully activate installations of Office 2010 online:
http://go.microsoft.com
https://sls.microsoft.com
https://sls.microsoft.com:443
http://crl.microsoft.com/pki/crl/products
http://www.microsoft.com/pki/crl/products
https://activation.sls.microsoft.com
Regards,
Melon Chen
TechNet Community Support

Similar Messages

  • I am using MS Office 2010 and Windows XP Professional, can I use iCloud for backup of my files and documents?

    I am using MS Office 2010 and Windows XP Professional, can I use iCloud for backup of my files and documents? I am planning to transition to a Mac so using the iCloud seems to make the most sence.

    No, it is not a backup method at all.  If you delete a sync'd file on any device, you delete it permanently from iCloud.  That by its very essence is not a backup solution therefore.  A backup solution does not automatically and simultaneiously delete the file everywhere when it is deleted from the original source.
    iCloud is strictly a syncronization tool for using files on multiple internet connected devices.

  • Suppressing Office 2010 Activation at First Launch

    Hi,
    I'm trying to create a silent deployment package for Office 2010 using the Office Customisation Tool.  It works well, apart from one thing - after the installation has completed and the product is launched the user is prompted for activation.  I
    want to suppress this, and I have heard of 2 ways:
    Add property "AUTO_ACTIVATE" with value "1" to the OCT Modify Setup properties
    Run OSPP.VBS /act, post install
    I've tried both, but after opening the product I am still being asked for manual activation.  I've attached screenshots from the OCT showing the implementation of both, could anyone let me know where I went wrong?  Many thanks.
    Regards,
    Robert

    Right, I've got it working now, never mind!  The latter option, using the VB script, worked, although curiously the setup property had no effect at all.
    Regards,
    Robert

  • KMS Host for Office 2010

    AOA
    I deploying windows server 2008 r2 KMS Host successfully. Now, trying to use same machine as KMS Host for Office 2010 Professional Plus. I have adopted for activation through phone. Confirmation ID from Microsoft got it. Error encountered while installing Microsoft
    Office 2010 KMS Host License Pack:
    "Error Code: 0x2a 0xC004F015, The software licensing service reported that license is not installed"
    Tried every page GOOGLE asked but in vain, 
    Really stuck up and help required.
    Thanks in advance.

    Dear, I obtained new product key, confirmation key from MS but still no success. really at stake and guys at Microsoft are also not replying positively.
    Following error is stucking my eyes and mind
    C:\Windows\system32>cscript.exe slmgr.vbs /atp xxx-xxx-x-xx-x-x-x-(Confirmation
     ID provided by Microsoft) bfe7a195-4f8f-4f0b-a622-cf13c7d16864
    it gives following output
    Microsoft (R) Windows Script Host Version 5.8
    Copyright (C) Microsoft Corporation. All rights reserved.
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC004F04D' to display the error text.
    Error: 0xC004F04D
    when run this command
    C:\Windows\system32>slui.exe
    0x2a 0xC004F04d
    Output
    is
    The
    software licensing service determined that the installation (IID) or the confirmation ID (CID) is invalid
    Thanks in advance.

  • How do I use microsoft office 2010 on imac?

    Hi, I would like to use microsoft office 2010 on my imac for school purposes, how can I accomplish that?

    I suggest that you get the student version of 2011 for mac. i believe it is around 120us or so on amazon or the apple store. The other option would be to use 2010 for windows running paralles or a similar Windows emulator.
    Cheers

  • Office 2010 activation key lost

    Help!  Ive recently had to reset my laptop back to factory,( due to sons downloading a  trojan) problem is I need an activation key for Office 2010. apparently It was on/in the packaging the laptop came in.(long gone) how do I do this? the Dell site doesn't seem to cover the recovery .

    It was on a card with restore disk.
    You lost this so you will have to buy it again.

  • I created a spreadsheet using Microsoft office 2010 Excel.  When I open the sheet using Numbers, the formatting changes.  How do I fix this?

    I created a spreadsheet using Microsoft office 2010 Excel.  When I open the sheet using Numbers, the formatting changes.  How do I fix this?

    If you plan to share or work with people who regulary use MS Excel you should not try to use this in Numbers.  You will have constant problems with how each program translates the formatting.
    If you want to use Numbers, use it exclusively.  If it is for your job use the tool your company uses.

  • Cannot download cumulative update for Office 2010 December 2014

    I tried to download the cumulative update for Office 2010 (December 2014) at the following link:
    https://technet.microsoft.com/library/dn789213(v=office.14)
    When you click the link (http://support.microsoft.com/kb/KB3020815) you get to an "oops" page. 
    Oops!
    The page you are looking for may have a new location, or is no longer available.
    Does anyone have a link that works for that update?
    Thanks,
    --Jeffrey

    Hi Protholl,
    I visited the link you provided:http://support.microsoft.com/kb/KB3020815 , got the same result "Oops! The page you are looking for may have a new location, or is no longer available."
    Please visit this link instead:
    http://support.microsoft.com/kb/3020815
    You should open the page with no issue then.
    Regards,
    Melon Chen
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
    programs.

  • How to export Registry values for Office 2010 in HKLM.

    Hello,
    I am trying to export all the Registry keys for Office 2010 in HKLM. All the Office 2010 based registry values in HKLM will be exported and need to be resotred after installing Office 365. So I need to export all the HKLM based Office keys before installing
    Office 365 so later it can be restored.
    Thanks
    Ekta Verma

    Then change the group policy, that's the solution to your problem.  You've made the investment in Office 365 - forcing Office 2010 to launch is wasting that investment.
    But what you are proposing won't work anyway, you would need to capture all of the keys and values in 
    HKCR\.doc, HKCR\.docx, etc, etc, etc for all of the file types.
    Collecting all the registry values, crafting a script to put them all back, and managing that effort is a waste of time when the group policy could be changed in a matter of minutes.  If someone argues against changing the group policy then tell them
    to tell the guy who approved the purchase of Office 365 that he wasted the company's money.
    If, on the other hand, you don't want users to launch Office 2010 yet, that's another story and I could go on and on debating both sides of the argument.  Instead of spending the time mucking around the registry, try to repair Office 2010 instead:
    msiexec /f <product code> /q
    you can get the product code from HKLM\Software\Microsoft\Windows\CurrentVersion and just search for microsoft office from there.  The key name it's in will be the same as the product code, which would also appear in the Uninstall registry value.
    I hope this post has helped!

  • KB2837583 CU for Office 2010 Professional Plus breaks multiple line fields document information panel

    When we install CU KB2837583 for Office 2010 Professional Plus I get an error on the document information panel in Word while saving the document to SharePoint 2010.
    The error shows a red border around the multiple lines field "Adres" saying that the field contains errors.
    We had this issue before with CU
    KB2760758, this was a bug and Microsoft has fixed this with Service Pack 2. Now we have the same issue again with this cumulative update.
    Microsoft knows this bug and
    is working on a solution?

    Hi,
    As the error message, please try the workaround:
    Uninstall the KB2826026 update patch.
    Quote from:
    http://social.technet.microsoft.com/Forums/en-US/b867398d-93fb-4015-82ee-e00f75a671d4/sharepoint-ms-word-document-only-specific-pattern-allowed-only-data-in-the-following-pattern-is?forum=officeitproprevious
    Regards,
    George Zhao
    TechNet Community Support

  • Microsoft SAM: Used software to get compliant or other option for Office 2010

    I wouldn't buy used Office. Chances are someone's still using the software and figured they could make a quick few bucks. Also, while once you hold the product key and media you technically own that license, who's to say they didn't max the activation count prior to sale.
    If you're intent on Office 2010, perhaps you could find some unopened Product Key Cards for purchase.

    We are still kicking the can down the road with Exchange/Outlook 2010 utilizing Public Folders and a custom application that runs against them. Got hit with a SAM audit and short a few licences of Office Home and Business 2010 (Retail/FPP). As far as I am aware my only options are Volume Licensing Office 2013 and use the downgrade rights or buy used licenses of Office 2010 (Retail/FPP). My research has noted that they no longer offer Office 2010 through Office 365. Any thoughts or concerns?
    This topic first appeared in the Spiceworks Community

  • Using KMS for Office 2010 on Windows Server 2012R2

    Hi,
    We are migrating our old KMS server til 2012 R2. As far as I can find out KMS on 2012 R2 is only supported for Office 2013? Trying to install Microsoft Office 2010 Volume License Pack show "operating system not supported"
    Somebody knows if Microsoft Office 2010 Volume License Pack will be supported on Windows 2012 R2?
    Regards
    Lars E

    hi Lars again,
    on the volume licensing site, we have the following Details:
    Recent Changes to Volume Activation
    With Volume Licensing for products such as Windows 8.1, Windows Server 2012 R2, Windows Server 2012 R2 for Embedded Systems, Windows 7, Windows Server 2008 R2, Windows Vista, Windows Server 2008, Microsoft Office 2010, and Office 2013, you must use Volume
    Activation (VA). To activate these products with VA, you can use either a Multiple Activation Key (MAK) or Key Management Service (KMS).
    http://www.microsoft.com/licensing/activation/existing-customers/product-activation.aspx
    thanks
    diramoh

  • Win7 - Using KMS Server for Office 2010 - How can you query that it's actually using KMS?

    Hi All,
    Our Desktop Support alerted me to an issue in which a client received a pop-up notification about activating Office within 30 days.
    I started to dig into our KMS Service, having inherited it from a prior, now gone for greener pastures colleague of mine.
    I see the Office 2010 key on the KMS Server and there is a corresponding DNS SRV record for the Server.
    Here is that information:
    Name: Microsoft Office 2010, KMSHost edition
    Description: Microsoft Office 2010 KMS, VOLUME_KMS channel
    Activation ID: bfe7a195-4f8f-4f0b-a622-cf13c7d16864
    Application ID: 59a52881-a989-479d-af46-f275c6370663
    Extended PID: 55041-00096-199-345382-03-1033-7601.0000-1222013
    Installation ID: 021315815071370255435840389124010276914515863061481930
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88342
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88343
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88345
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88344
    Partial Product Key: xxxxx
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 2/18/2014 10:34:28 AM
    Key Management Service is enabled on this machine
        Current count: 10
        Listening on Port: 1688
        DNS publishing enabled
        KMS priority: Normal
    Key Management Service cumulative requests received from clients
        Total requests received: 26175
        Failed requests received: 0
        Requests with License Status Unlicensed: 0
        Requests with License Status Licensed: 24443
        Requests with License Status Initial grace period: 1712
        Requests with License Status License expired or Hardware out of tolerance: 12
        Requests with License Status Non-genuine grace period: 0
        Requests with License Status Notification: 8
    Thing is, I try querying for the KMS status on the Win7 machine and there is no entry anywhere that corresponds to Office 2010:
    c:\Windows\System32>cscript slmgr.vbs -dli bfe7a195-4f8f-4f0b-a622-cf13c7d16864
    Microsoft (R) Windows Script Host Version 5.8
    Copyright (C) Microsoft Corporation. All rights reserved.
    Error: product key not found.
    Where can I make certain that Win7's Office 2010 is in fact using KMS for licensing?  Is it in the registry?
    Thank you very much for your time,
    Mr Mister

    Hi,
    We might consider to use Volume Activation Management Tool to check the Activation Information:
    Reporting Activation Information Using Volume Activation Management Tool 2.0
    Or we could take a look into the application log for event ID 12288, 12289 as well as 12290. (the 12288 and 12289 should be in pairs: client query-kms response)
    More information, please take a look at the below articles:
    How to determine whether the KMS server is working
    Windows Event Log
    Hope this may help
    Best regards
    Michael
    Michael Shao
    TechNet Community Support

  • Using SharePoint 2013 Document Library for Office 2010 Workgroup Templates

    Dear all,
    we are about to introduce SharePoint 2013 and are looking for a way to use it as location for our Office 2010 workgroup templates. But when I try to configure it with in Word options it tells me that URLs are not allowed here.
    I've searched this forum but saw no thread that has a solution so far.
    So I just want to know if anyone implemented this feature or even has an idea that could work...
    Thank you in advance,
    Uwe

    Hi,
    Based on my tested in my environment ( Word 2010 & Share Point 2013), we can't point to the SharePoint library URL directly with Workgroup Templates.
    Please try the workaround:
    Sync the SharePoint site libraries to local disk.
    http://office.microsoft.com/en-us/support/sync-onedrive-for-business-or-sharepoint-site-libraries-to-your-computer-HA102832401.aspx
    Set the Workgroup Template to a local drive (to create the reg key)
    Open regedit and set the location to the mapped drive:
    Setting Name: SharedTemplates (Type REG_SZ)
    Reg Key: HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Common\General
    Quote From:
    http://social.technet.microsoft.com/Forums/sharepoint/en-US/93f2e50b-9af7-43ac-8151-ea66072afc5b/how-do-i-get-ms-word-to-look-at-sharepoint-for-workgroup-templates?forum=sharepointadminlegacy
    http://sharepointfeaturesandfailures.blogspot.com/2010/11/mapping-office-shared-template-location.html
    http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Server/MS-SharePoint/Q_27950770.html
    http://www.endusersharepoint.com/EUSP2010/2010/07/01/consuming-sharepoint-content-types-in-office-2010/
    Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of
    this information.
    Regards,
    George Zhao
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
    programs.

  • Re-assigning a retail license for Office 2010 Home and Student - any charge for support?

    I want to re-assign one of three licenses for Office, but I went to the Support website, which prompted for the product ID and indicated that the "free support"period had expired, presumably because it is 12 months since I first installed it. 
    Can the reassignment be organised at the time of activating on the new computer by phone?  Would a person be speaking with a human if doing a phone activation?  Will there be a charge and what's it likely to cost?
    I also have a suggestion for Microsoft: a de-activation routine that would enable the license transfer process without the need for human support.

    Hi
    Normally Office for a retail version can only be activated once at a time in one computer, Office 2010 Home &Student can be installed on three machines.
    If you have used up your activation times and want to transfer your Office to a new computer, contact Microsoft Customer Service and they will help you to activate your Office in a new machine:
    http://support.microsoft.com/kb/295539/en-us
    Tylor Wang
    TechNet Community Support

Maybe you are looking for

  • My address book is gone - on my computer and .mac?!?!??!?

    My computer was going through it's normal weekly synch with .mac and the regular screen came up asking if I wanted to update the records on my computer to match .mac. I said yes since I know I had updated several contacs over the last week. It finish

  • XI Message Archiving Problem

    Hi, I was trying to schedule XML Message Archiving Job in XI 3.0 SP16. As per schedule procedure, I have defined interfaces for archiving and retention period for the same. Also I have configured the archive object BC_XMB in SARA and activated archiv

  • Urgent assigning form

    hi all, i have created a form in PE51 for salary slip, can anyone please tell me how and where i would assign it? its urgent. regards saurabh.

  • How do I resume my paid membership?

    I missed a payment and there's an email notifying me that my membership is downgraded to trial. How do I resume my paid membership with the same credit card no?

  • How shoud I log in my password reset code as requested by facebook. Ple

    Please provide me that website again. I CANNOT FIND IT AGAIN.