IP Telephony Items sold at an E-shop

Dear all,
I am employeed at an eshop [IPPhonePro.com] and I was wondering if I could have your imput as to the equipment you would like to find in an eshop so as to assist the creation, maintainace and support of any given IP Telephony network.
Thank you,
Sophia

Already replied in "IP Telepho9ny".
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