IPad 1: Crashing on activation
iPad 1 3G, 64GB, iOS5
Yesterday my iPad displayed an error message that the device needed re-activation.
I plugged into my MacBook and attempted to activate using both iTunes (via USB) and my home WiFi connection. Each time I tried, the device would hang and then restart.
I then decided to put the device in recovery mode and create a clean install of iOS5. The installation worked fine and I was required to choose my language, location and location services preferences. The device then asked me to activate using either WiFi or iTunes. I chose iTunes, and after a minute or so the iPad screen went black, the Apple logo appeared and the device returned to the language selection page. I tried to activate the device again this time using WiFi but to no avail.
Each time I try to activate the device (either via WiFi or iTunes) it seems to crash after a minute or so and returns to the beginning of the activation process.
Any thoughts would be gratefully accepted - I am a couple of weeks out of warranty and I've run out of ideas.
Update 13/12
Just back from the Apple Store in Central London - after several attempts at a restore, the Genius had to give up claiming it was a "hard drive failure". £300+ for the privilege of a repair after 13 months ... I think not.
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Hello francesca62,
Thanks for using Apple Support Communities.
The following article has some troubleshooting steps for you to go through, specifically steps 5-7. Even though the title says it's for iPhone, the same information applies to your iPad.
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Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
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Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
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The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
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If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
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http://support.apple.com/kb/ts2802 -
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To unhide your purchases
Depending on the content type, open the App Store, iBooks, or iTunes Store on your device.
Scroll to the bottom of the main page.
If you're not already signed in, tap Sign In.
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Delete the last downloaded app from your iPad by holding down the app then tapping the circle with a x then tap Delete.
If you aren't certain which app it was open iTunes. From the menu bar click Store / View My Account / Purchase History.
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I found the following that goes over troubleshooting the same issue for the iPhone. I know you have an iPad, but the steps should still apply:
Perform the following steps:
Restart the iPhone.
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Restore the iPhone.
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via: iPhone: Troubleshooting activation issues
http://support.apple.com/kb/TS3424
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Thank you for using Apple Support Communities.
The following article should help you troubleshoot your iphone not responding.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
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