Ipad 1 not appearing in itunes. I am running 10.6.8 and have itunes 10.3.1

I have been given a first generation ipad and it will not appear in itunes. I have 10.6.8 installed with itunes 10.3.1. I connected the cable to the USB port in the back of the computer and when i connect to the ipad there is the audible sound when a connection is made like a "chime" but nothing appears in itunes. I looked at some troubleshooting sites and removed itunes and reinstalled it again but the problem still exists. I can download apps but cant get them to the ipad because "it's not there". Please help. Three frustrated kids and one swearing grown up.

I followed the instructions carefully and it still wouldn't work. Apparently my device was in the "rare circumstances" etc etc. I followed another link on the page which took me to http://support.apple.com/kb/TS3540 where I followed the instructions there and voila! problem resolved. No longer swearing and kids will be happy in the morning. Many thanks. Yipppeeeeeee!!!!!!!

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