IPad 1 safari keeps crashing!!!!
I have had an apple iPad 1st generation and safari keeps crashing. I have deleted cookies, restarted it, stop apps running in the background and still crashes, very VERY frustrating and I am not paying £500 for a product to behave like this!
Try restoring the device now. If closing all apps and clearing Safari doesn't work, I think that's your next step. Make sure that you backup first so that you can restore from the backup.
iTunes: Restoring iOS software
Similar Messages
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My iPad Safari keep crashes only at school, My iPad Safari keep crashes only at school
At school, only at school, my iPad Safari keep crashes. Plz help. And it's iOS 7.1
I'd start by force quitting Safari and clearing the Safari cache:
Double-click the Home button
Swipe left or right until you see Safari
Swipe UP on the app's preview to close it
Click the Home button.
Go to the Settings on your iPad
Tap the Safari sub-menu
Within the Safari menu, tap the "Clear Cookies and Data" button
In the pop-up window, tap "Clear"
Hope this helps!
~Joe -
Safari keeps crashing on ipad - how to resolve?
I have a 1st gen iPad with all OS software and app software updated to the latest versions and Safari will not open - every time I start the app, it crashes immediately. I've tried restoring the ipad to factory settings and then restoring from backup with no luck. Also, any application that uses Safari (like youtube, maps, etc) crashes as well.
Has anyone else experienced this and found a resolution?So I'm trying to repeat the experience today at home. Its perfect. I can load all sorts of sites like cnn and wunderground that other people over at http://ipad.bigresource.com/Safari-keeps-crashing-g9DKUt5Lu.html are reporting crash safari. I've loaded and played the ipod, load photos and maps and buzzed around all over the place and its rock solid, lots of multitasking and its now OK, Touch wood..
I wonder if its the 3G network when I'm on thre train travelling - that's when it occurs mostly.
Ah ha Facebook just crashed. When I go back to Safari Facebook it does not recall that I was logged on a minute ago, but it does recall my email. Lets try again.
If I click on a friends name to go to their page CRASH. Reload and I'm not logged in any more ! Cookie issue ?
This time I'll try "keep me logged in" option......clicked on Friend again CRASH
Reload - empty Safari screen appears CRASH... Reload same CRASH. Reload - all previous pages are gone.
Facebook, it loads and I'm logged in - Keep option works.Click on Friends OK.
Seems to be with multiple pages open.. lets try 6 pages open no worries.
Loading lots of applications and again it is fine !!!
Gary -
Safari keeps crashing on my iPad!
Safari keeps crashing and I lose all my stored data. It happens very often...at least a hundred times in the last two weeks. I wonder if Apple is aware if this issue on their iPad? I am not running any apps, just one window in Safair. What gives Apple?
You aren't talking to Apple here. This is a user to user technical help forum.
It is possible that Safari has a bug in handling the web site that you are using. If this is the case then you will constantly have problems with that site. If so, report the problem to Apple at http:// www.apple.com/feedback/ipad.html
Some troubleshooting things that you could try are:
Restarting your iPad, resetting your iPad, clearing cookies and data in Safari, etc. -
Safari keeps crashing on iPad. Any advice?
Safari keeps crashing on my iPad 1 (IOS 5). Soft reset has not helped. Any advice?
Try closing all inactive apps on the Task Bar.
1. Double click Home button
2. Hold apps down for a second or two until you see the minus sign
3. Tap minus sign to close apps -
Safari keeps crashing sending back to home page. Have IPad 2 - os7. Why ?
Safari keeps crashing sending back to home page. Why ?
There is no dedicated homepage for Safari on iPad.
Try this..
Tap Settings > Safari
Tap to clear cookies, data, and history.
Go to the website you want for your homepage then tap the action icon (box wtih an upward facing icon) bottom of your screen then tap: Add to Home Screen. -
I'm using ipad 2 4.3.3 and the apple's app like mail, ipod safari keep crashing? extremely annoying? any solutions?
Press the off and home button together for about ten secondsuntil the apple reappears. Ignore the slider. This will not affect any of your data. It is just like rebooting your computer
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Safari keeps crashing on my iPhone 6 plus 128GB
safari keeps crashing on my iPhone 6 plus 128GB. Its done this since I bought it in Nov 2014. I've rebooted, soft reboot. Any suggestions?
Hi purpleoz,
Welcome to the Apple Support Communities!
I understand that Safari on your iPhone is not functioning as you would expect. In this situation, there are a few different steps I would recommend.
First, I would recommend clearing your history and website data as described in the attached article.
Safari web settings on your iPhone, iPad, or iPod touch - Apple Support
After the data has been cleared, I would recommend closing Safari completely as described in the next attached article.
Force an app to close in iOS - Apple Support
After Safari has been closed, reset your iPhone again. After the reset, open Safari fresh and use it as you normally would. If the issue continues, please let me know.
Restart or reset your iPhone, iPad, or iPod touch - Apple Support
Best regards,
Joe -
Ipad air keep crashing + low on memory
Hi, ive noticed that my iPad Air keeps crashing in ordinary use. Really often Safari crashes,when many (3-6) tabs are open. Ive noticed too that device is running low on memory. My iPhone 5 never crashes and has over 170mb more RAM free when idle.
I have some print screens to show you what is the situation here.
Ipad air memory when idle : http://farm8.staticflickr.com/7327/12264936015_4d9d088efd_c_d.jpg
Iphone 5 memory when idle : http://farm8.staticflickr.com/7381/12264936005_dac4d4b7a3_c_d.jpg
Then I open six (6) popular tabs in Safari witch I use in everyday basics,on both devices.
Ipad air : http://farm8.staticflickr.com/7445/12265091343_4bda47553e_c_d.jpg
Iphone 5 : http://farm3.staticflickr.com/2881/12265091253_1851bf51c7_c_d.jpg
Then I check the memory in both devices and this happens.
Ipad air memory under six Safari tabs open : http://farm3.staticflickr.com/2805/12264935955_d08c7f7bb0_c_d.jpg
Iphone 5 memory under six Safari tabs open : http://farm3.staticflickr.com/2823/12265091283_ba01493ed9_c_d.jpg
So,the ipad memory is nearly empty when only using safari with few basic websites. Normally Im using same time also Spotify with airplay and check youtube videos etc. Then the Safari starts to reload tabs and usually apps starting to crash randomly.. This is frustraiding.
So, conclusion. When I started this test I rebooted both devices,then let then be idle for 5-10mins. Both devices use "Sys Status" software to check memory.
MEMORY ON IDLE:
iPhone 5 = 586mb
iPad Air = 416mb
MEMORY UNDER STRESS (Six tabs open in Safari)
iPhone 5 = 451mb
iPad Air = 145mb
So the iPhone 5 memory drops 135mb and the iPad Air memory drops 271mb ! Whys that ??
With this test,its obviously clear that iPad air has bad memory problems. Maybe the software update can fix this ? Or should I go to the dealer and change the device to new ?See this topic in
https://discussions.apple.com/message/24758170?ac_cid=tw123456#24758170
And other threads
Good luck. -
IOS4 - Safari keeps crashing since 3GS updated
Since updating last week, Safari keeps crashing.
Typical symptoms:
1. web page 'disappears' when loaded, resulting in a relaunch of safari each time.
2. Keeps on forgetting Passwords.
Apple, Help!Q) What's worst than your I.T support asking if you've 're-booted' when your PC crashes?
A) Apple tech support suggesting you make a fresh install!
Worst still, they even denied knowledge of any problems with OS4, so I googled it on one of the many iPad on display in front of him! final response? we'll have to wait until Apple make a statement.
Pants. -
Ipad1 with ios5.01 - safari keeps crashing; have rebooted; help!
I upgraded my Ipad 1 (16gb 3g model) to the new ios and then updated to the latest version of the softwsre. Ever since, Safari keeps crashing - virtually every time I use it. Have rebooted but to no avail. Makes what was a fabulous web browser virtually unusable. Anyone else suffering from the same problem?
My first gen iPad crashes occasionally in Safari, and on this site it sometimes just logs me out instead of crashing. You could try clearing Safari's cache (Settings > Safari > Clear Cookies And Data and also Clear History) and then close Safari completely and see if that helps : from the home screen (i.e. not with Safari 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Safari app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
Another option is a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot. -
Safari keeps crashing when loading large data on web pages
I have owned my iPad 3 for more than a year now and I have never encountered this problem but ever since I have updated to the latest iOS version(7.1.1), my safari keeps crashing on my community site where threads have maybe over a 100 comments in them.
Now whenever I open a thread page on Safari, it loads for a few seconds then crashes, to make things worse for me is one in a while when it crashes, it reboots my iPad. I have seen several similar questions asked by other people regarding safari crashing when loading large amounts of data and got help saying that there's something wrong with the CSS. or something but I never got any idea on how to resolve this bug.
Can anyone tell me how do I prevent my Safari from crashing everytime I open a thread? Any solutions? Because I am getting really ******.
(Ps: I have already tried other browsing apps such as Google Search and Chrome, they still crash. I even tried letting it load half-way and then stopping it but it isn't going well.)I have restored my iOS devices a number of times in order to resolve issues and it has gone very smoothly every time. I am not going to lie, it takes a fair amount of time to backup, restore the iOS and then restore from the backup, but it could very well resolve the issue.
On the other hand, it may not help at all. Restoring the software is a standard troubleshooting measure And that is why it is recommended when other suggestions aren't working. But before you restore, there are a couple of other things that you could try,
Reset all settings. Settings>General>Reset>Reset all Settings. You will not lose any data when you do this, but it does take some time to enter all of the device settings again, so be aware of that.
Another thing to try is to erase the device and start over. This is different than restoring to factory settings. Reads rhis for more information.
iOS: How to back up your data and set up your device as a new device -
Safari keeps crashing after 5.1.1 upgrade
Using safari keeps crashing. Mostly on Facebook but it has happened on other sites as well after long usage. Tried chrome app and it does the same thing. Also did a reset and the problem still exists.
I'm having the same problem since updating to iOS 7.1. Safari now crashes every time I try to open bookmarks and also intermittently when trying to enter web addresses. I've tried doing a hard reset and clearing cookies and history but nothing works. It worked fine before upgrade. I'm using a three week old iPad Mini with Retina Display and am seriously regretting my purchase. Can anyone help?
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Please help, safari keep crashing
My safari keeps crashing and cannot be open. I tried to open it with another account but it didn't work.
Process: Safari [1009]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 8.0.2 (10600.2.5)
Build Info: WebBrowser-7600002005000000~1
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Safari [1009]
User ID: 502
Date/Time: 2014-12-24 10:02:01.672 +0700
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: 75A73DC9-081B-0BD2-99C8-80A8B30F3744
Time Awake Since Boot: 830 seconds
Crashed Thread: 13
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000020
External Modification Warnings:
Thread creation by external task.
VM Regions Near 0x20:
-->
__TEXT 00000001049d5000-00000001049d6000 [ 4K] r-x/rwx SM=COW /Applications/Safari.app/Contents/MacOS/Safari
Application Specific Information:
Process Model:
Multiple Web Processes
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_malloc.dylib 0x00007fff95eff997 nano_size + 96
1 libsystem_malloc.dylib 0x00007fff95eff7c8 free + 61
2 libobjc.A.dylib 0x00007fff9a0a804c object_dispose + 54
3 com.apple.Foundation 0x00007fff91082768 -[NSConcreteData dealloc] + 118
4 libobjc.A.dylib 0x00007fff9a0c068c objc_object::sidetable_release(bool) + 236
5 libobjc.A.dylib 0x00007fff9a0a891f (anonymous namespace)::AutoreleasePoolPage::pop(void*) + 575
6 com.apple.CoreFoundation 0x00007fff91bb1272 _CFAutoreleasePoolPop + 50
7 com.apple.AppKit 0x00007fff92c48194 -[NSNib _instantiateNibWithExternalNameTable:options:] + 791
8 com.apple.AppKit 0x00007fff92c48236 -[NSNib _instantiateWithOwner:options:topLevelObjects:] + 143
9 com.apple.AppKit 0x00007fff9287ab87 -[NSViewController loadView] + 272
10 com.apple.Safari.framework 0x0000000104b2dba6 -[CombinedFavoritesGridViewController loadView] + 47
11 com.apple.Safari.framework 0x0000000104b2d873 -[CombinedFavoritesGridViewController initWithNibName:bundle:] + 259
12 com.apple.Safari.framework 0x0000000104d545cc -[StartPageViewController initWithBrowserContentViewController:] + 122
13 com.apple.Safari.framework 0x0000000104a8032d Safari::BrowserContentViewController::createStartPageViewControllerIfNeeded() + 65
14 com.apple.Safari.framework 0x0000000104a85dd6 Safari::BrowserContentViewController::goToStartPage(StartPageMode) + 112
15 com.apple.Safari.framework 0x0000000104af6caf -[BrowserWindowControllerMac _applyNewBrowserViewBehavior:usingReferenceBrowserContentViewController:] + 143
16 com.apple.Safari.framework 0x0000000104ae4ed2 -[BrowserWindowControllerMac windowDidLoad] + 3060
17 com.apple.AppKit 0x00007fff929394e7 -[NSWindowController _windowDidLoad] + 586
18 com.apple.Safari.framework 0x0000000104deecfe -[WindowController _windowDidLoad] + 43
19 com.apple.AppKit 0x00007fff929206a2 -[NSWindowController window] + 110
20 com.apple.Safari.framework 0x0000000104ae5053 -[BrowserWindowControllerMac showWindow:] + 66
21 com.apple.AppKit 0x00007fff929e5c0a -[NSDocument showWindows] + 93
22 com.apple.AppKit 0x00007fff929e4741 -[NSDocumentController openUntitledDocumentAndDisplay:error:] + 470
23 com.apple.AppKit 0x00007fff929e452c -[NSDocumentController newDocument:] + 36
24 com.apple.Safari.framework 0x0000000104adc7c0 +[BrowserWindowControllerMac reopen] + 256
25 com.apple.Safari.framework 0x00000001049eb67f -[AppController applicationOpenUntitledFile:] + 22
26 com.apple.AppKit 0x00007fff9291aa5a -[NSApplication _doOpenUntitled] + 424
27 com.apple.AppKit 0x00007fff92853b91 __58-[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:]_block_invoke + 252
28 com.apple.AppKit 0x00007fff92b5d389 __97-[NSDocumentController(NSInternal) _autoreopenDocumentsIgnoringExpendable:withCompletionHandler:]_block_invoke_3 + 140
29 com.apple.AppKit 0x00007fff92b5cd81 -[NSDocumentController(NSInternal) _autoreopenDocumentsIgnoringExpendable:withCompletionHandler:] + 798
30 com.apple.AppKit 0x00007fff926fbee6 -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 331
31 com.apple.AppKit 0x00007fff926fbc69 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 561
32 com.apple.AppKit 0x00007fff926fb6b5 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 244
33 com.apple.Foundation 0x00007fff91090458 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 290
34 com.apple.Foundation 0x00007fff910902c9 _NSAppleEventManagerGenericHandler + 102
35 com.apple.AE 0x00007fff9948f99c aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 531
36 com.apple.AE 0x00007fff9948f719 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
37 com.apple.AE 0x00007fff9948f623 aeProcessAppleEvent + 295
38 com.apple.HIToolbox 0x00007fff8f84037e AEProcessAppleEvent + 56
39 com.apple.AppKit 0x00007fff926f7d76 _DPSNextEvent + 2665
40 com.apple.AppKit 0x00007fff926f6e80 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
41 com.apple.Safari.framework 0x0000000104a54ad0 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 246
42 com.apple.AppKit 0x00007fff926eae23 -[NSApplication run] + 594
43 com.apple.AppKit 0x00007fff926d62d4 NSApplicationMain + 1832
44 libdyld.dylib 0x00007fff9860c5c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff93d6222e kevent64 + 10
1 libdispatch.dylib 0x00007fff8d40aa6a _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff93d61946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff90f564a1 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff93d61946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff90f564a1 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff93d61946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff90f564a1 start_wqthread + 13
Thread 5:: Dispatch queue: com.apple.Safari.iCloudTabs.keyValueStoreAccess
0 libsystem_kernel.dylib 0x00007fff93d5c56a semaphore_wait_trap + 10
1 libsystem_platform.dylib 0x00007fff91f21c5b _os_semaphore_wait + 16
2 libdispatch.dylib 0x00007fff8d411557 _dispatch_barrier_sync_f_slow + 597
3 com.apple.Safari.framework 0x0000000104b25372 __29-[CloudTabKeyValueStore init]_block_invoke + 869
4 libdispatch.dylib 0x00007fff8d40c323 _dispatch_call_block_and_release + 12
5 libdispatch.dylib 0x00007fff8d407c13 _dispatch_client_callout + 8
6 libdispatch.dylib 0x00007fff8d40b365 _dispatch_queue_drain + 1100
7 libdispatch.dylib 0x00007fff8d40cecc _dispatch_queue_invoke + 202
8 libdispatch.dylib 0x00007fff8d40a6b7 _dispatch_root_queue_drain + 463
9 libdispatch.dylib 0x00007fff8d418fe4 _dispatch_worker_thread3 + 91
10 libsystem_pthread.dylib 0x00007fff90f586cb _pthread_wqthread + 729
11 libsystem_pthread.dylib 0x00007fff90f564a1 start_wqthread + 13
Thread 6:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x00007fff93d61132 __psynch_cvwait + 10
1 com.apple.WebCore 0x000000010660b88b WebCore::IconDatabase::syncThreadMainLoop() + 411
2 com.apple.WebCore 0x00000001066089d9 WebCore::IconDatabase::iconDatabaseSyncThread() + 361
3 com.apple.JavaScriptCore 0x00000001057c0a9f ***::wtfThreadEntryPoint(void*) + 15
4 libsystem_pthread.dylib 0x00007fff90f582fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff90f58279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff90f564b1 thread_start + 13
Thread 7:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x00007fff93d5c52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff93d5b69f mach_msg + 55
2 com.apple.QuartzCore 0x00007fff99540d63 CA::Render::Server::server_thread(void*) + 198
3 com.apple.QuartzCore 0x00007fff99540c96 thread_fun + 25
4 libsystem_pthread.dylib 0x00007fff90f582fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff90f58279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff90f564b1 thread_start + 13
Thread 8:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff93d5c52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff93d5b69f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff91be9b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff91be8fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff91be8838 CFRunLoopRunSpecific + 296
5 com.apple.CFNetwork 0x00007fff93466d20 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6 com.apple.Foundation 0x00007fff910d6b7a __NSThread__main__ + 1345
7 libsystem_pthread.dylib 0x00007fff90f582fc _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff90f58279 _pthread_start + 176
9 libsystem_pthread.dylib 0x00007fff90f564b1 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff93d61946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff90f564a1 start_wqthread + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff93d61946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff90f564a1 start_wqthread + 13
Thread 11:
Thread 12:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff93d613f6 __select + 10
1 libsystem_pthread.dylib 0x00007fff90f582fc _pthread_body + 131
2 libsystem_pthread.dylib 0x00007fff90f58279 _pthread_start + 176
3 libsystem_pthread.dylib 0x00007fff90f564b1 thread_start + 13
Thread 13 Crashed:
0 libsystem_pthread.dylib 0x00007fff90f56695 _pthread_mutex_lock + 87
1 libsystem_c.dylib 0x00007fff906fab78 vfprintf_l + 28
2 libsystem_c.dylib 0x00007fff906f3620 fprintf + 186
3 ??? 0x000000010d90d5dc 0 + 4522563036
Thread 13 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff7cf8c1d8 rcx: 0x00007fff7cf8c1f0 rdx: 0x00000000000000a0
rdi: 0x00007fff7cf8c1f0 rsi: 0x00007fff90f56b14 rbp: 0x000000010d909e30 rsp: 0x000000010d909db0
r8: 0x000000010d911000 r9: 0x0000000000000054 r10: 0x0000000000000000 r11: 0x0000000000000206
r12: 0x00007fff7cf8b6b8 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x00007fff90f56695 rfl: 0x0000000000010246 cr2: 0x0000000000000020
Logical CPU: 3
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x1049d5000 - 0x1049d5fff com.apple.Safari (8.0.2 - 10600.2.5) <2225AE13-780E-3234-9A05-9DD6D94EE96C> /Applications/Safari.app/Contents/MacOS/Safari
0x1049de000 - 0x105317ff7 com.apple.Safari.framework (10600 - 10600.2.5) <70257BE2-5D89-3EAA-8863-269880160EEE> /System/Library/StagedFrameworks/Safari/Safari.framework/Versions/A/Safari
0x1057b6000 - 0x105cc9ff3 com.apple.JavaScriptCore (10600 - 10600.2.1) <ABEF8FB3-6DC5-3FCF-9B4A-1DF6411063B0> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/Versions/A/Jav aScriptCore
0x105e35000 - 0x1060e9fff com.apple.WebKit (10600 - 10600.2.5) <11CA89A1-A002-3FEB-8046-B31E92003AED> /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/WebKit
0x1063c5000 - 0x1063c5fff com.apple.WebKit2 (10600 - 10600.2.5) <ED09F7D3-1F46-3925-8E11-D6AC3492658E> /System/Library/StagedFrameworks/Safari/WebKit2.framework/Versions/A/WebKit2
0x1063cf000 - 0x10650bffb com.apple.WebKitLegacy (10600 - 10600.2.5) <0A88D3D6-F5BA-30F4-9D09-87DF653759FC> /System/Library/StagedFrameworks/Safari/WebKitLegacy.framework/Versions/A/WebKi tLegacy
0x106604000 - 0x1075a9ff7 com.apple.WebCore (10600 - 10600.2.1) <628CB849-0E8D-3071-98A3-55E7D24087DF> /System/Library/StagedFrameworks/Safari/WebCore.framework/Versions/A/WebCore
0x10c5f2000 - 0x10c5f2ff5 +cl_kernels (???) <6B9E45B5-7FE3-4FAA-93CF-5FA77AA57F83> cl_kernels
0x10c5f6000 - 0x10c5f6fef +cl_kernels (???) <CEF76C1C-3578-45C0-8EA9-9F02C446A5D6> cl_kernels
0x10d32b000 - 0x10d411fef unorm8_bgra.dylib (2.4.5) <90797750-141F-3114-ACD0-A71363968678> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
0x10d5b8000 - 0x10d5c0fff com.apple.SyncedDefaults (2.0 - 212) <F74E6622-CD11-3714-848A-47A12A002930> /System/Library/PrivateFrameworks/SyncedDefaults.framework/SyncedDefaults
0x7fff647f8000 - 0x7fff6482e837 dyld (353.2.1) <4696A982-1500-34EC-9777-1EF7A03E2659> /usr/lib/dyld
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0x7fff90f55000 - 0x7fff90f5efff libsystem_pthread.dylib (105.1.4) <26B1897F-0CD3-30F3-B55A-37CB45062D73> /usr/lib/system/libsystem_pthread.dylib
0x7fff90f76000 - 0x7fff90fc7ff7 com.apple.AppleVAFramework (5.0.31 - 5.0.31) <762E9358-A69A-3D63-8282-3B77FBE0147E> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x7fff91041000 - 0x7fff9104bff7 com.apple.NetAuth (5.0 - 5.0) <B9EC5425-D38D-308C-865F-207E0A98BAC7> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff9104c000 - 0x7fff91059ff7 libxar.1.dylib (254) <CE10EFED-3066-3749-838A-6A15AC0DBCB6> /usr/lib/libxar.1.dylib
0x7fff9105a000 - 0x7fff91061fff com.apple.NetFS (6.0 - 4.0) <1581D25F-CC07-39B0-90E8-5D4F3CF84EBA> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff91062000 - 0x7fff9106afff libsystem_dnssd.dylib (561.1.1) <62B70ECA-E40D-3C63-896E-7F00EC386DDB> /usr/lib/system/libsystem_dnssd.dylib
0x7fff9106b000 - 0x7fff9106dff7 com.apple.securityhi (9.0 - 55006) <B1E09986-7AF0-3BD1-BAA1-B5514DFB7CD1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff9106e000 - 0x7fff9139cff7 com.apple.Foundation (6.9 - 1151.16) <18EDD673-A010-3E99-956E-DA594CE1FA80> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff9139d000 - 0x7fff9139eff7 com.apple.AddressBook.ContactsData (9.0 - 1499) <A3D84EBD-3007-3A49-BEE5-F05790DCF38E> /System/Library/PrivateFrameworks/ContactsData.framework/Versions/A/ContactsDat a
0x7fff913ef000 - 0x7fff913f6fff libCGCMS.A.dylib (772) <E64DC779-A6CF-3B1F-8E57-C09C0B10670F> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib
0x7fff9141c000 - 0x7fff91686ff7 com.apple.imageKit (2.6 - 838) <DDFE019E-DF3E-37DA-AEC0-9182454B7312> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x7fff91687000 - 0x7fff9169aff7 com.apple.CoreBluetooth (1.0 - 1) <FA9B43B3-E183-3040-AE25-66EF9870CF35> /System/Library/Frameworks/CoreBluetooth.framework/Versions/A/CoreBluetooth
0x7fff9169b000 - 0x7fff9169dfff com.apple.CoreDuetDebugLogging (1.0 - 1) <9A6E5710-EA99-366E-BF40-9A65EC1B46A1> /System/Library/PrivateFrameworks/CoreDuetDebugLogging.framework/Versions/A/Cor eDuetDebugLogging
0x7fff9169e000 - 0x7fff917b5fe7 libvDSP.dylib (512) <52777555-F051-3BC2-A2D2-9645907E836D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff917b6000 - 0x7fff91879ff7 libvMisc.dylib (512) <A4E39464-52EA-34CB-9FFE-53E79B3C65F5> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fff9187a000 - 0x7fff9187fffb libheimdal-asn1.dylib (398.1.2) <F9463B34-AAF5-3488-AD0C-85937C81FC5E> /usr/lib/libheimdal-asn1.dylib
0x7fff9188b000 - 0x7fff9197fff7 libFontParser.dylib (134) <506126F8-FDCE-3DE1-9DCA-E07FE658B597> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff91980000 - 0x7fff91ab2ff7 com.apple.MediaControlSender (2.0 - 215.10) <8ECF208C-587A-325F-9866-09890D58F1B1> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
0x7fff91ab3000 - 0x7fff91afffff com.apple.corelocation (1486.17 - 1615.21) <DB68CEB9-0D51-3CB9-86A4-B0400CE6C515> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff91b00000 - 0x7fff91b15fff com.apple.ToneKit (1.0 - 1) <CA375645-8DE1-3DE8-A2E0-0537849DF59B> /System/Library/PrivateFrameworks/ToneKit.framework/Versions/A/ToneKit
0x7fff91b5c000 - 0x7fff91b76ff7 com.apple.AppleVPAFramework (1.0.30 - 1.0.30) <D47A2125-C72D-3298-B27D-D89EA0D55584> /System/Library/PrivateFrameworks/AppleVPA.framework/Versions/A/AppleVPA
0x7fff91b77000 - 0x7fff91f0dfff com.apple.CoreFoundation (6.9 - 1151.16) <F2B088AF-A5C6-3FAE-9EB4-7931AF6359E4> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff91f0e000 - 0x7fff91f0ffff libDiagnosticMessagesClient.dylib (100) <2EE8E436-5CDC-34C5-99You may have installed the "Genieo" or "InstallMac" ad-injection malware. Follow the instructions on this Apple Support page to remove it.
Back up all data before making any changes.
Besides the files listed in the linked support article, you may also need to remove this file in the same way:
~/Library/LaunchAgents/com.genieo.completer.ltvbit.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those you find, remove them as well.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.
Make sure you don't repeat the mistake that led you to install the malware. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates
if it's not already checked. -
Help my Safari keeps crashing on me and will not open.
Help my Safari keeps crashing on me and will not open.
i recently reset osx lion due to some issues and now i try to open safari and it crashes.
what should i do?is this enough?
Process: Safari [4701]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.1.7 (7534.57.7)
Build Info: WebBrowser-7534057007000000~2
Code Type: X86-64 (Native)
Parent Process: launchd [305]
Date/Time: 2013-07-12 16:00:10.736 +1000
OS Version: Mac OS X 10.7.5 (11G63)
Report Version: 9
Interval Since Last Report: 224849 sec
Crashes Since Last Report: 23
Per-App Interval Since Last Report: 28 sec
Per-App Crashes Since Last Report: 19
Anonymous UUID: B5556FB4-2BC3-4807-A886-3E1E310F3941
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
objc[4701]: garbage collection is OFF
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: (index >= 0) && (index < [_itemArray count])'
*** First throw call stack:
0 CoreFoundation 0x00007fff94ae9f56 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff8fc20d5e objc_exception_throw + 43
2 CoreFoundation 0x00007fff94ae9d8a +[NSException raise:format:arguments:] + 106
3 Foundation 0x00007fff97d7f71f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
4 AppKit 0x00007fff8d0b462b -[NSMenu itemAtIndex:] + 165
5 AppKit 0x00007fff8d0b4784 -[NSMenu removeItemAtIndex:] + 63
6 Safari 0x00000001066f05be -[AppController awakeFromNib] + 387
7 CoreFoundation 0x00007fff94ae0fb1 -[NSObject performSelector:] + 49
8 CoreFoundation 0x00007fff94ae0f32 -[NSSet makeObjectsPerformSelector:] + 274
9 AppKit 0x00007fff8d09c347 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
10 AppKit 0x00007fff8d0928bb loadNib + 322
11 AppKit 0x00007fff8d091db8 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
12 AppKit 0x00007fff8d091cd3 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
13 AppKit 0x00007fff8d091c16 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
14 AppKit 0x00007fff8d302cd7 NSApplicationMain + 398
15 Safari 0x00000001068f90ba SafariMain + 166
16 Safari 0x00000001066e0f24 Safari + 3876
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8f2f7ce2 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff9810b7d2 pthread_kill + 95
2 libsystem_c.dylib 0x00007fff980fca7a abort + 143
3 libc++abi.dylib 0x00007fff9326c7bc abort_message + 214
4 libc++abi.dylib 0x00007fff93269fcf default_terminate() + 28
5 libobjc.A.dylib 0x00007fff8fc211b9 _objc_terminate + 94
6 libc++abi.dylib 0x00007fff9326a001 safe_handler_caller(void (*)()) + 11
7 libc++abi.dylib 0x00007fff9326a05c std::terminate() + 16
8 libc++abi.dylib 0x00007fff9326b152 __cxa_throw + 114
9 libobjc.A.dylib 0x00007fff8fc20e7a objc_exception_throw + 327
10 com.apple.CoreFoundation 0x00007fff94ae9d8a +[NSException raise:format:arguments:] + 106
11 com.apple.Foundation 0x00007fff97d7f71f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
12 com.apple.AppKit 0x00007fff8d0b462b -[NSMenu itemAtIndex:] + 165
13 com.apple.AppKit 0x00007fff8d0b4784 -[NSMenu removeItemAtIndex:] + 63
14 com.apple.Safari.framework 0x00000001066f05be -[AppController awakeFromNib] + 387
15 com.apple.CoreFoundation 0x00007fff94ae0fb1 -[NSObject performSelector:] + 49
16 com.apple.CoreFoundation 0x00007fff94ae0f32 -[NSSet makeObjectsPerformSelector:] + 274
17 com.apple.AppKit 0x00007fff8d09c347 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
18 com.apple.AppKit 0x00007fff8d0928bb loadNib + 322
19 com.apple.AppKit 0x00007fff8d091db8 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
20 com.apple.AppKit 0x00007fff8d091cd3 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
21 com.apple.AppKit 0x00007fff8d091c16 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
22 com.apple.AppKit 0x00007fff8d302cd7 NSApplicationMain + 398
23 com.apple.Safari.framework 0x00000001068f90ba SafariMain + 166
24 com.apple.Safari 0x00000001066e0f24 0x1066e0000 + 3876
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8f2f87e6 kevent + 10
1 libdispatch.dylib 0x00007fff9403c786 _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff9403b316 _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8f2f8192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff9810b594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff9810cb85 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8f2f8192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff9810b594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff9810cb85 start_wqthread + 13
Thread 4:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x00007fff8f2f7bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9810d274 _pthread_cond_wait + 840
2 com.apple.WebCore 0x00000001077c5e8b WebCore::IconDatabase::syncThreadMainLoop() + 107
3 com.apple.WebCore 0x00000001077c39a4 WebCore::IconDatabase::iconDatabaseSyncThread() + 500
4 com.apple.JavaScriptCore 0x000000010710127f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib 0x00007fff981098bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff9810cb75 thread_start + 13
Thread 5:: CoreAnimation render server
0 libsystem_kernel.dylib 0x00007fff8f2f667a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8f2f5d71 mach_msg + 73
2 com.apple.QuartzCore 0x00007fff91264df5 CA::Render::Server::server_thread(void*) + 184
3 com.apple.QuartzCore 0x00007fff91264d35 thread_fun + 24
4 libsystem_c.dylib 0x00007fff981098bf _pthread_start + 335
5 libsystem_c.dylib 0x00007fff9810cb75 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff662de418 rdx: 0x0000000000000000
rdi: 0x000000000000060b rsi: 0x0000000000000006 rbp: 0x00007fff662de440 rsp: 0x00007fff662de418
r8: 0x00007fff7d871fb8 r9: 0x00007fff662ddea8 r10: 0x00007fff8f2f7d0a r11: 0xffffff80002dad60
r12: 0x00007f867143e720 r13: 0x0000000000000005 r14: 0x00007fff7d874960 r15: 0x00007fff662de590
rip: 0x00007fff8f2f7ce2 rfl: 0x0000000000000246 cr2: 0x00007f867184bffe
Logical CPU: 0
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