IPad 1 shutting down while browsing
While I'm looking at my email or on face book my iPad will close down and send me to home page. I've updated it as much as I can. Anyone else having this problem?
Try using Settings > Safari > Clear Cookies and Data and Clear History. Try not to keep too many Tabs open. Note that on the iPad 1 some Safari crashes are unavoidable if it runs out of memory.
Similar Messages
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PLs help. What to do? I just bought it 2 weeks ago
Hello Joan121479,
The following article provides steps that can help get your iPad successfully through the update process.
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Cheers,
Allen -
Hi, while listening to a song my iPad music shut down and I can't open it any more. Do you know how to fix this?
iPad 2Try closing the Music app completely and see if it works properly when you re-open the app : from the home screen (i.e. not with the Music app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Music app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work also do a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot. -
Hi, while listening to a song my iPad music shut down and I can't open it any more. Do you know how to fix this?
Did you try quitting the Music app and then restart the iPad?
Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar. Restart the iPad.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button. -
My iPad air shuts down by itself sporadically even when the battery is charged. I can only get it to restart if it is connected to power.
Message was edited by: Randy DeckerHi kathrynfromjim thorpe,
Welcome to the Apple Support Communities!
I understand that your iPad Air is shutting down while you are searching. In this situation I would recommend following the troubleshooting information located in the attached article.
If your iOS device restarts, displays the Apple logo, or powers off while you're using it - Apple Support
Cheers,
Joe -
Mac Mini shutting down while asleep.
I have frequent problems with my Mac Mini shutting down while asleep. Resetting the SMC doesn't seem to help. SMC firmware is the latest version. Hardware details are:
Model Name: Mac mini
Model Identifier: Macmini6,2
Processor Name: Intel Core i7
Processor Speed: 2.3 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 6 MB
Memory: 8 GB
Boot ROM Version: MM61.0106.B03
SMC Version (system): 2.8f1
OS X 10.9.1If you have more than one user account, you must be logged in as an administrator to carry out these instructions.
This procedure is a diagnostic test. It makes no changes to your data.
Please triple-click anywhere in the line below on this page to select it:
syslog -k Sender kernel -k Message CSeq 'n Cause: -' | tail | awk '/:/{$4=""; print}' | pbcopy
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window by pressing the key combination command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
Wait for a new line ending in a dollar sign (“$”) to appear below what you entered.
The output of the command will be automatically copied to the Clipboard. If the command produced no output, the Clipboard will be empty. Paste into a reply to this message. -
My PC shuts down while synchronising with my iPhone.
My PC shuts down while synchronising with my iPhone. It happens when the music is being synchronised.
I already removed en reinstalled iTunes and synchronising with my iPad is not a problem.
Does anyone know what I can do to get my music on my iPhone?Daniel did a guide on notebook cooling:
http://h30434.www3.hp.com/t5/Other-Notebook-PC-Questions/How-to-prevent-and-deal-with-overheating/td...
******Clicking the Thumbs-Up button is a way to say -Thanks!.******
**Click Accept as Solution on a Reply that solves your issue to help others** -
My iPad Air shuts down in the middle of a search
MMy iPad Air shuts down in the middle of a search
Hi kathrynfromjim thorpe,
Welcome to the Apple Support Communities!
I understand that your iPad Air is shutting down while you are searching. In this situation I would recommend following the troubleshooting information located in the attached article.
If your iOS device restarts, displays the Apple logo, or powers off while you're using it - Apple Support
Cheers,
Joe -
Is there a way to force my iPad to shut down? I "slid" to turn off three hours ago. The "wheel" is still spinning in the middle of the screen.
Yeah, hold down the top Sleep button and the Home button simultaneously. Continue to hold until the screen goes blank and the Apple logo appears. Ignore the red slider midway through this process, just keep holding both buttons down until the Apple logo appears -- it takes about 8-10 seconds. That should do a soft reset and fix your problem.
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Potential Args, Computer shutting down while playing a game
I've only had this mac for 5 months, but it keeps shutting down while I'm playing StarCraft II. It should be able to handle the game, but it keeps telling me to restart and I have no idea what the error says or means. I'm not sure what (4 potential args on stack) means. I'm not sure if it is a frame rate issue and how to fix it or change the frame rate if needed. Any help would be much appreciated. The error is below:
Interval Since Last Panic Report: 145971 sec
Panics Since Last Report: 2
Anonymous UUID: 1017C80F-D5F3-488B-91B6-01EB174E0122
Mon Apr 11 21:51:18 2011
panic(cpu 2 caller 0x2aab59): Kernel trap at 0x0097efb5, type 14=page fault, registers:
CR0: 0x80010033, CR2: 0x0000003c, CR3: 0x00100000, CR4: 0x00000660
EAX: 0x00000000, EBX: 0x00000000, ECX: 0x00000000, EDX: 0x5724a710
CR2: 0x0000003c, EBP: 0x5724a658, ESI: 0x5724a710, EDI: 0x00000000
EFL: 0x00010202, EIP: 0x0097efb5, CS: 0x00000008, DS: 0x00000010
Error code: 0x00000000
Backtrace (CPU 2), Frame : Return Address (4 potential args on stack)
0x5724a448 : 0x21b510 (0x5d9514 0x5724a47c 0x223978 0x0)
0x5724a498 : 0x2aab59 (0x59aeec 0x97efb5 0xe 0x59b0b6)
0x5724a578 : 0x2a09b8 (0x5724a590 0x0 0x5724a658 0x97efb5)
0x5724a588 : 0x97efb5 (0xe 0x48 0x10 0x10)
0x5724a658 : 0x98180d (0xaed6000 0x0 0x0 0x2)
0x5724a998 : 0x9825bd (0xaed6000 0x50d79590 0x7d0 0x2a9268)
0x5724a9b8 : 0x985c8c (0xaed6000 0x50d79590 0x19 0x99e9b3)
0x5724a9f8 : 0x985f04 (0xaed6000 0xaed6114 0xaed62c4 0x0)
0x5724aa58 : 0x9549fb (0xaed6000 0x141f3c00 0x8ffa86f9 0xc1)
0x5724ab08 : 0x951533 (0xaed6000 0x0 0x5724ab6c 0x5724ab68)
0x5724ab88 : 0x56a738 (0xaed6000 0x0 0x5724addc 0x5724ac14)
0x5724abd8 : 0x56afd7 (0xa4b880 0xaed6000 0x889bf88 0x1)
0x5724ac28 : 0x56b88b (0xaed6000 0x10 0x5724ac70 0x0)
0x5724ad48 : 0x285be0 (0xaed6000 0x10 0x889bf88 0x1)
0x5724bdf8 : 0x21d8be (0x889bf60 0xaedf5a0 0x20ca0 0x4807)
0x5724be38 : 0x210a3e (0x889bf00 0x0 0x9f91bd0 0x9f921f0)
0x5724be98 : 0x216ca1 (0x889bf00 0x0 0x0 0x0)
0x5724bf18 : 0x294e25 (0x5724bf44 0x0 0x0 0x0)
0x5724bfc8 : 0x2a1028 (0x9b91280 0x0 0x10 0x9b93d40)
Kernel Extensions in backtrace (with dependencies):
com.apple.ATIRadeonX3000(6.2.6)@0x948000->0xb54fff
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x908000
dependency: com.apple.iokit.IONDRVSupport(2.2)@0x93b000
dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x919000
BSD process name corresponding to current thread: SC2
Mac OS version:
10J869
Kernel version:
Darwin Kernel Version 10.7.0: Sat Jan 29 15:17:16 PST 2011; root:xnu-1504.9.37~1/RELEASE_I386
System model name: iMac11,3 (Mac-F2238BAE)
System uptime in nanoseconds: 1303791505121
unloaded kexts:
com.apple.driver.AppleUSBUHCI 4.1.5 (addr 0x1148000, size 0x65536) - last unloaded 128377333974
loaded kexts:
com.razer.naga.driver 2.0.0
com.apple.driver.AGPM 100.12.19
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleUpstreamUserClient 3.5.4
com.apple.driver.AppleMCCSControl 1.0.17
com.apple.driver.AppleHDA 1.9.9f12
com.apple.kext.ATIFramebuffer 6.2.6
com.apple.driver.AppleMikeyDriver 1.9.9f12
com.apple.driver.AudioAUUC 1.54
com.apple.ATIRadeonX3000 6.2.6
com.apple.DontSteal_Mac_OSX 7.0.0
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.AirPort.Atheros21 424.14.5
com.apple.driver.ACPISMCPlatformPlugin 4.5.0d5
com.apple.driver.AppleLPC 1.4.12
com.apple.driver.AppleBacklight 170.0.34
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleIRController 303.8
com.apple.driver.AppleUSBCardReader 2.5.8
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.SCSITaskUserClient 2.6.5
com.apple.iokit.IOAHCIBlockStorage 1.6.3
com.apple.driver.AppleUSBHub 4.1.7
com.apple.driver.AppleFWOHCI 4.7.1
com.apple.iokit.AppleBCM5701Ethernet 2.3.9b6
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleUSBEHCI 4.1.8
com.apple.driver.AppleAHCIPort 2.1.5
com.apple.driver.AppleACPIButtons 1.3.5
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.6
com.apple.driver.AppleACPIEC 1.3.5
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 105.13.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.11
com.apple.driver.AppleIntelCPUPowerManagement 105.13.0
com.apple.driver.AppleBluetoothHIDKeyboard 141 - last loaded 37170530879
com.apple.driver.IOBluetoothHIDDriver 2.4.0f1
com.apple.driver.AppleHIDKeyboard 141
com.apple.driver.DspFuncLib 1.9.9f12
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.8d0
com.apple.kext.ATI5000Controller 6.2.6
com.apple.kext.ATISupport 6.2.6
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.0f1
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.8.0fc1
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 1.9.9f12
com.apple.iokit.IOHDAFamily 1.9.9f12
com.apple.iokit.IO80211Family 314.1.1
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleSMC 3.1.0d3
com.apple.driver.IOPlatformPluginFamily 4.5.0d5
com.apple.driver.AppleSMBusPCI 1.0.8d0
com.apple.iokit.IONDRVSupport 2.2
com.apple.iokit.IOGraphicsFamily 2.2
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.0f1
com.apple.driver.AppleUSBBluetoothHCIController 2.4.0f1
com.apple.iokit.IOBluetoothFamily 2.4.0f1
com.apple.iokit.IOUSBHIDDriver 4.1.5
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.5
com.apple.iokit.IOUSBMassStorageClass 2.6.5
com.apple.driver.AppleUSBMergeNub 4.1.8
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.5
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.5
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.5
com.apple.iokit.IOUSBUserClient 4.1.5
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOUSBFamily 4.1.8
com.apple.iokit.IOAHCIFamily 2.0.4
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.5
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.2
com.apple.driver.AppleACPIPlatform 1.3.5
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0
Model: iMac11,3, BootROM IM112.0057.B00, 2 processors, Intel Core i3, 3.2 GHz, 4 GB, SMC 1.59f2
Graphics: ATI Radeon HD 5670, ATI Radeon HD 5670, PCIe, 512 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x168C, 0x8F), Atheros 9280: 2.1.14.5
Bluetooth: Version 2.4.0f1, 2 service, 19 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
Serial ATA Device: SAMSUNG HD103SJ, 931.51 GB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000
USB Device: Razer Naga, 0x1532, 0x0015, 0xfd130000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd110000
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0xfa111000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa120000You are only just beginning to feel the pain of Starcraft II on your Mac. Have you seen this List of problems?
Blizzard created the junk, and it's up to them to properly patch it. The list of other well known and respected programs it's incompatible with (LittleSnitch, AppCleaner, FileVault, and PeerGuardian to name a few) doesn't give me a warm and fuzzy.
The page also mentions that your CPU can overheat, for whatever reason, and that means total failure for a laptop or early component damage to a motherboard. Gee, that sounds like something that shouldn't be run on a regular basis. -
Premiere Elements 11 shut down while starting; without error message
hello everybody,
pe11 worked well at my Laptop.
Since a week it always shut down while starting it.
No error message!
I already reinstalled it, tried to start with admin rights, but it doesn't work.
Thanks for your answers!
Win 7 64bitMatze S
Premiere Elements 11 on Windows 7 64 bit.
Before a week ago, how long had you been working with Premiere Elements 11 on Windows 7 64 bit without problems?
Does the problem exist with and without the antivirus and firewall(s) disabled?
Is your video card/graphics card up to date according to the web site of the manufacturer of the card?
Do you have the latest version of QuickTime installed on that computer with Premiere Elements 11?
Any new programs, 3rd party plug-ins and codecs, installed?
Where are the Scratch Disks directed and how much free space is at those designated locations? Any pile ups
of preview files in the Adobe Premiere Elements Preview Files Folder or conformed audio files in the Media Cache
Files Folder.
Let us get the classic deletion of the Adobe Premiere Elements Prefs file out of the way.
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
11.0
and in the 11.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then delete the whole 11.0 Folder
in which it exists. Be sure to be working with Show Hidden Files, Folders, and Drives active so that you can see the complete path cited.
Depending on how things are going, you might also include right clicking the desktop icon for the program, selecting and applying Run As
Administrator.
Let us work through the above and then, based on your results, we can decide what next if necessary.
Thank you.
ATR -
Mac book pro trys to shut down while downloading?
my mac book pro trys to shut down while im downloading for some reason..
Hi Monroeeugene,
I'm not sure if you mean shutting down or going to sleep ... but this article will explain how to change your sleep settings so your downloads don't get interrupted.
Mac Basics: Set your preferences
http://support.apple.com/kb/ht2490
Change your Mac's sleep settings
To conserve energy, all Macs have the ability to sleep. When you haven't used your Mac for a set amount of time, it enters a low-power mode until you wake it by pressing the keyboard, trackpad, or moving the mouse. Sleep doesn't turn off your computer; it merely puts it into an inactive state that consumes less power.
Open System Preferences
Choose View > Energy Saver.
Choose the Power Adapter or Battery tab. If you're using a desktop Mac (a Mac mini, iMac, or Mac Pro), the Power Adapter and Battery tabs do not appear.
Move the sliders for both the computer and display to change the times in which they go to sleep.
Select any other options you want, such as sleep and wake.
Hope this helps ...
- Judy -
my ipad automatically shut down and now i lost al savings and in-app purchases the battery was on 50% what happened and can i get my purchases back
Hi there,
This seems very frustrating. An iPad can shut down randomally for many reasons, just like a computer can crash. If it begins to happen regularly, then do contact Apple, but there are no signs that your iPad is malfunctioning from just one shut down like this.
But, you should be able to get all your in-app purchases back. In some apps, there is a 'restore purchases' button, which will download all the purchases you made for free.
In some cases, you can tap to make the purchase again, and it will be downloaded at no charge, however this does not happen with consumable items such as coins and credits.
I reccomend contacting iTunes Store Support at the link below, they will take a closer look at your purchases and give you further steps on redeeming them. They may also refund you if they have been lost.
iTunes Store Support
You can also contact the developer of the app, and report the crash and missing purchases. If you tell me the app, I'll give you the relevent contact in the developers.
Other than that, sorry for the problems, and have a great day,
Nathan -
I have an iMac that I purchased back in 2010 and over the past 9 month or less my computer just started shutting down while someone was in the process or working on it. What could this come from? Is there a simple solutions to this problem?
Which model iMac do you have? http://support.apple.com/kb/HT1758 How to identify iMac models
Which OS is currently installed?
Check out KB Articles: http://support.apple.com/kb/HT3964 Intel-based Macs: Resetting the System Management Controller (SMC) and http://support.apple.com/kb/HT1379 Resetting your Mac's PRAM and NVRAM
If not of the above works and you have AC, call them. Let them deal w/it. Otherwise, take your iMac down to your local AS or an AASP. Diagnostic testing is FREE!
You can also research for a solution on YouTube's "How To" website and iFixit. -
Photoshop shut down while I drew a picture, now the file is broken and I can´t fix it, photshop won´t open the file and I have tried repearing it with different programs. What should I do? I spent 6 hours on the pic and I dont even have a screenshot or anything.
You don't even say what platform you are on, or any other details that may help others assist you.
If you are on a Mac, try opening your file in GraphicConverter (they have a demo version) if that doesn't open it, nothing will, in my experience.
I assume you have tried Adobe Illustrator already to recover.
You may also have a JPEG of your complete file (flattened) in Bridge Cache.
On the Mac you'd find it in your User ~Library (NOT the Root Library ):
Users > yourname > Library > Caches > Adobe > Bridge CS6 > Cache > 1024 > jpg(fileID)number Filename.psd.jpg
The user ~Library is hidden, but you can make it visible for an moment or two. Ask Apple if you don't know how.
I don't do Windows.
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