IPad 2 BIG Lemon - but then Apple themselves are not helping either
My Ipad 2 started re-setting itself after only two days of owning it. Coupled with the key clicks would intermittently stop and a crackling noise from the speakers. I logged calls immedialtey- It is now two weeks and Apple are driving me round the twist. Support and their stores just tell me anything to make me go away. Now when I plug it into charge - and yes I have tried different chargers - and YES I use the Ipad not the iphone charger - It crashes and has horrible screen colours and dies and reboots and never makes it up again.
JB Hi Fi Store wont co-operate as they have none to give me - Apple store booked me in for a Repair and also told me they would give me a repaired replacement immediately and that yes they had one put aside to give me..but when I went in (2 hour trip one way) they said they could not help as the "unknown" person who told me they definitely had one to give me - lied to me... So yes I swore bigtime......so finally I opted for an extended warranty and Express replacement (it says online 2 - 3 days shipping) It is now day 2 and still no sign of it being shipped so I cant see how Ill get it on day 3 - I bought it for an important event I have on Monday - and I wish I had never come across Apple Ipad 2 EVER!!
Ipad 2
Yes I have tried the suggestions above - When it goes down it goes down big time and into and endless loop of starting up and then crashing again. Restore also did not work - same issues prevail.
With regards to the replacement stock at the store.....you had to be there yesterday to witness the fight - They swear black and blind there is no repair nor replacement stock. Got hold of Apple again today and they have confirmed that my Express Replacement is not shipped and wont be until at least sometime next week as they too do not have stock.....
At least it has been confirmed DOA - but DOA is no good if I cant get a replacement within a reasonable time.
Similar Messages
-
Data on 4 of 5 calendars on ical covering dates from 1/1/2013 through 1/22/2014 simply disappeared. Apple support could not offer an explanation, after two hours on the phone, and over an hour at the Apple store (genius bar). I thought the data was backed up, but data for the same dates was also missing from my external hard drive.
All the information prior to 1/1/2013 and after 1/22/2014 still exists, along with dates into the future. The missing data apparently no longer exists anywhere, but I am curious as to what may have happened, and is there something I can do to prevent it from happening again. Backing up on an external hard drive is obviously not the answer.Have you tried resetting Calendars in iCloud ?
If not, open System Preferences > iCloud
Deselect the box next to Calendars then reselect it.
Give iCloud a few minutes to re sync the data if it can. -
My MacBook Pro will not startup. Its not responding at all. Does anyone have any suggestions on how I can correct this?
HI Catherine,
First, make sure it it shut down by holding down the power button for 5-10 seconds. Plug in the power adapter. Press the power button and hold down the shift key to see if you can start in Safe Mode.
If the power adapter and/or battery are known good, the next thing I'd check would be the RAM to make sure it is securely seated. If batt and/or power adapter are questionable, then you'll want to find one or both and try them out; if you don't know someone with a similar MBP, this might be most easily accomplished by making a free appointment at an Apple Store "genius" bar. -
i went to update my ipad to the iOS7, but then it went into recovery and wont restore, can someone please help me figure out how to restore it?
Follow step 1 to step 3 very closely.
http://support.apple.com/kb/HT1808 -
My ipad says your Apple ID has been disabled. Ready to throw this out the window. Apple store could not help. The instructions on the web are useless. Anyone found the solution?
Sorry, does this link work
http://www.apple.com/support/appleid/
I ended up having them call me then was able to give them 1 of my secret questions right and they reset things so I could reset all my secret questions.
Try going into contact support and see if you can schedule a call. There seems to be some issues with peoples' id's and this update. iTunes thought that I'd never bought anything from my computer or device before, and I clearly had, so it's like it got confused. THen I tried to get my questions reset, but the mail never came, which is why I just got a phone call because I felt it was 'real person' time. -
I'm trying to download my movies to my iPad for a trip but it only says watch not download. How do I get it to download?
Hi WOLF86,
Welcome to the Support Communities!
The first thing I would suggest is to quit the Mac App Store application. Then go to the Apple - My Apple ID website and click on "Manage your Apple ID" to confirm your settings. If you can't remember your password, you can reset it from this website.
The next thing I would try is to open your iTunes application, and on the menu bar, click on Store > View Account. Make sure your billing information and shipping details are correct. (You may be requested to re-enter your credit card security code, then be sure to click Done).
Finally, restart your computer and launch the Mac App Store and try your purchase again.
These articles will provide additional information:
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622
iTunes 11 for Mac: Manage your iTunes Store account
http://support.apple.com/kb/PH12299
Troubleshooting the Mac App Store
http://support.apple.com/kb/ts3624
I hope this information helps ....
- Judy -
My apple id is not working to open my icloud on my pc, but my apple id opens.. help?
my apple id is not working to open my icloud on my pc, but my apple id opens.. help?
It depends on how you set up your phone. You can have different Apple IDs for different services; you ID for purchasing can be different that the one you use for iCloud, iMessage, FaceTime, etc.
If you have only one ID for all of these and you have now changed it, you need to make these changes on your phone. To change the ID you use for purchasing from the iTunes and app stores you go to Settings>iTunes & App Stores (or just Settings>Store in iOS 5), tap the ID, sign out, then sign back in with the changed ID and/or password. To change the ID for iMessage you go to Settings>Messages>Send & Receive (or Settings>Messages>Receive At in iOS 5), tap the ID at the top, sign out, then sign back in with the changes. Same for FaceTime by going to Settings>FaceTime.
To a different ID for iCloud your go to Settings>iCloud on your phone and turn all data you are syncing with iCloud (contacts, calendars, etc.) to Off. When prompted choose to keep the data on your iPhone. After everything is turned off, scroll to the bottom and tap Delete Account. Next, set up a new iCloud account using your new ID, then turn syncing for your data (contacts, etc.) back to On. When prompted, choose Merge. This will upload the data to your new account. -
i have the ipod touch 4th generation and the screen is white, i was going to charge it and it turned white. I have tried to reset it but the apple logo will not show up and it will not turn on! i just got it for christmas... can you please help?
The way I did it was I got the free app sync:stream from the App Store and then added my ipod to my ps3's Bluetooth devices. Then went to audio settings and set output and input to 'Skaggs iPod' you then open the app and it will be listed under music as a media service. You then go to all tracks and click copy (press triangle) it will then begin to copy all of your songs onto your ps3 via Bluetooth. I haven't tried but I assume the same can be done with photos. I hope this was helpful reply if you have any questions :) good luck
-
I started downloading a movie from ITunes but then realized it was not the English version. I stopped the download. How do I return/cancel and instead download the English version? Thanks.
Are you sure there is an English language version available?
You'll just have to continue with the download and then delete the movie.
Technically all sales are final. You can ask Apple for a refund but they aren't obligated.
How to report an issue with your iTunes Store purchase - http://support.apple.com/kb/HT1933 - working through iTunes application and iTunes Store interface.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html -
My iPhone 4S on iOS7 is stuck on Apple Logo, and it goes off, then back to Apple Logo again for hours. Pressing home button together with sleep button does not help. Plugging the phone to Mac and restart does not help either. What do I do?
Have not backed up for months, so prefer not to lose the data.
Thank you for your help in advance.Restore iPhone with iTunes on computer. Open iTunes on computer. Connect iPhone to computer with USB cable. Hold both Home and Power buttons until iTunes recognizes iPhone in Recovery Mode, usually about 20 seconds time of holding both buttons. Click the Update or Restore button that iTunes offers.
-
hi , i bought this phone from Dallas , TX on 22 jun 2012 , right now I am in india .
My phone Accidentally fall in water tub. And now is not working .
For iphone replacement ,I went to local apple store in Pune (India). but these guys are not helping me . And they are not ready to replace my phone .
I also tried contacting local apple employee named " RATI KALE " , but didn’t got any positive response.
I provided them apple invoice, passport, visa details, my air ticket details. but still they are not ready to help me . My phone details are as below :
Serial No:C8*******T9Y , IMEI : 01*************995
Please help me in replacing my phone.
<Personal Information Edited by Host>Your warranty is only good in the US where you bought the phone. You will need to contact Apple Support in the US to arrange to return your phone to the US for repair. You should also inquire as to whether they will be able to return the phone to you in India.
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Apple - Support - Contact Apple Support. -
I tried to update, but my apple ID does not allowing me , always giving me 'Your device or computer could not be verified. Contact support for assistance '. I changed my apple ID passwords, still same. help me please
Back up all data before proceeding.
Step 1
Triple-click anywhere in the line below on this page to select it:
/Library/Preferences/SystemConfiguration/NetworkInterfaces.plist
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Restart the computer and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
Log out, log back in, and test. If there's no improvement, continue.
Step 2
Reset your computer’s PRAM. -
i was using my bros account for icloud, he changed & forgot the pass now i want to sign out & put mine but i'm not able to do that and he couldnt recover bcz he did it long time ago and apple support are not sending a recovery email to his email... what shall i do now to sign out?
Tell him to contact the Apple account security team for his country and ask for assistance changing the password: http://support.apple.com/kb/HT5699. If his country isn't listed, he can try contacting iTunes store support by filling out this form: https://www.apple.com/emea/support/itunes/contact.html.
-
I have 6 other apple devices that have no problem connecting to my network, but my Apple TV will not, any ideas?
1: Unplug / shut off the router for 30 seconds
2: Retore or unplug apple tv (If you unplug it, let it sit for 30 seconds as well)
3: If all else fails try moving the ATV and router closer to each other, if nothing works I would consider it a defect as Apple products generally have great quaility and you never know what goes on behind warehouse doors! -
I have recently reset my Youtube password on my PC,since then Apple TV does not recognize my account and I am unable to log in.Is there a resolution to this issue.I have tried new accounts.Resetting the Apple Tv and creating new Youtube account with no sign of any change.
I Am having the same issue. Ie on the password issue.
I Am using a Macpro though.
i Have had no issues with the setup until recently.
However I think the hard drive is starting to fail as it keeps on losing the wireless connection and gas been stuttering a lot on playback.
Maybe you are looking for
-
What's a good printer for Imac, Ipad, and iPhone?
I am looking into buying a printer, but I am not sure what the best printer that'll work well with Apple iMac, iPad, and iPone? Thanks
-
How do I boot XServe from DVD?
I'm upgrading the operating system on our XServe G5 from Mac OS X Server 10.3.9 to 10.5. However, the installation instructions in the "Upgrading and Migrating" guide are not helpful in describing the initial startup. I would like to startup directly
-
Hi, we have created ERS base po and done GR IR for the PO now when we try to reverse the IV system is not allowing to reverse IV and givig error "you cant cancel the ERS base PO" now we tried to reverse the GR and getting error "Deficit of PU IR quan
-
About packing question in outbound delivery
Hi there: Could you tell me whty some outbound delivery need to be packed before PGI and some do not need? I meant what's configuration to trigger that? Thanks.
-
IPhoto quit unexpectedly. Tried different solutions, none worked. Any suggestions?
Hello, I have a 2012 non-retina Macbook Pro running OSX 10.8.4 and iPhoto '11 version 9.4.3. My iPhoto was running fine until about a month ago. And just last week when I tried opening it, I got the "iPhoto quit unexpectedly" message. Since then I