Ipad 2 doesn't save apple id and password

Hi all,
I bought my parents an ipad2 so that I can use facetime with them.  they are computer illiterate, but they do know how to turn the computer on!  It is becoming very frustrating that their ipad does not automatically hold their ID and password.   When trying to get onto facetime, the ipad always asks them which id and email address do they want to use.
Initially trying to set up their account I ended up using 2 email addresses.  how do I remove one of those addresses from ipad?
Help please because I can see their ipad will be damaged soon due to complete frustration.
Andy998

If your company purchased it directly from Apple and if your order shows the serial number, Apple may be able to unlock it for you. I work for a school district and I know that Apple will do this for us if we have proof of purchase.
Hope this helps!
~Joe

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