Ipad 2 facetime freezes
Can anyone give an advise about Ipad2 3g, bought last August 2011.... and facetime freezes??
FaceTime only works over wi-fi, and not 3G.
If this is not the problem try a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. When the screen goes blank power On again in the normal way.] It is absolutely/appsolutely safe!
Similar Messages
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FaceTime freezes when I call my son's iPad. Calling his iPhone in the same room has no problems. The picture is high resolution. There are no freezes when calling my daughter's iPad but the picture is lower resolution. Can I troubleshoot this?
Thanks Mario, but I tried everything there before posting my question. I may not have been clear in my question since I accidently recorded the whole question as the title and tried to edit. In brief: I have no trouble connecting with my daughter's iPad or my son's iPhone. However, his iPad is sending much higher resolution pictures and we disconnect after about a minute. Oddly, he can hear and see me while my screen first freezes, then goes black and gives me a message of "reconnecting" until it quits trying and shows the buttons to end or redial. The picture quality difference is what is leading me to believe it is bandwidth related. However, I get anywhere from 5 to 10 MB download speeds; usually closer to 10. Last summer, I had 4 granddaughters on their iPads, a grandson on his gaming device and me on cell phone or pc, all using the bandwidth at once with no complaints. If there is a way to lower his outgoing resolution, I think that would help.
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Facetime on my iPad 2 keeps freezing when I try to make calls.
Facetime on my iPad 2 keeps freezing when I try to make calls. The call will connect for 2 seconds, but then freezes. What do I do?
App store or Apple store
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My iPad Air always freezes during FaceTime calls using wifi. I switch to my iPhone 5c on the same wifi, and it never freezes while I'm sitting in the same location. Is there maybe a setting I have that is causes this? I am up to date on the OS 7.1.1. Video and audio is froze on my end, only video freezes on the other end. It doesn't make a difference who makes the call either.
No, there isn't any setting that you are missing. Have you tried force closing FaceTime, and resetting your iPad?
In order to close FaceTime, you have to drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
If that does not make a difference, you could try resetting all settings, if you reset all settings you will have to enter all of the device preferences again in the settings app. That takes some time to accomplish, but you will not lose my data, media, apps or anything like that. Settings>General>Reset>Reset all settings.
If that doesn't help, the next step would be to restore the iOS software. Backup your iPad first, restore the iOS, then restore the backup.
Use iTunes to restore your iOS device to factory settings -
I have iPad air, screen freezes after FaceTime call and cannot get back to home screen, have to power down and turn back on to get back to home screen. What am I doing wrong?
Hi RWD2,
Welcome to the Support Communities!
To resolve your issue with Facetime freezing when you end a call, I would try the first three steps in the article below.
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
Resolution
If a single application is not responding or stops responding when it opens, you can force it to close.
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on), reset your device.
If you are using Wi-Fi, it may be helpful to try these troubleshooting steps as well:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398?viewlocale=en_US
Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
Note: This will reset all network settings including previously connected Wi-Fi networks and passwords
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
I hope this information helps ....
Have a great day!
- Judy -
Anyone else having trouble with facetime freezing after installing ios 8
Since installing IOS 8 ihave had truoblw with facetime freezing. this is using my ipad 2.
I Have this same problem, among others After updating my iPad 2 to iOS 8: sluggish iPad,! "No Service" indicator unless I reboot iPad, are a few of the "quirks" that are going on.
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How do I get messages to go back to an AIM account? It's only seeing the iPad's Facetime email address and not seeing the old AIM account name that is on my desktop. I am using my iMac using iChat to talk to a newer iMac that doesn't have iChat. We had this working using Messages and Facetime (on the new machine) talking to my existing iChat account. One day last week, when Facetime rang, my kids answered on the iPad. Dang! Now it's all fouled up! The new iMac won't see my AIM account name and shows that I'm offline, because the iPad is off. We were able to call using "most recent call" in Facetime, but now I can't go and control that new iMac remotely to help with some email concerns the user is having. I'm trying to not personalize this too much, but it's grandkids talking to Grandma and Mom and Dad trying to solve new machine hiccups. Normally, I could just go in via iChat and control the other machine and troubleshoot, but I can't do it with Facetime only. My buddy list doesn't see the other computer even though we are connected on Facetime right now. My name is not highlighted for the other computer. What could have gone so wrong?
Any help would be appreciated.How do I get messages to go back to an AIM account? It's only seeing the iPad's Facetime email address and not seeing the old AIM account name that is on my desktop. I am using my iMac using iChat to talk to a newer iMac that doesn't have iChat. We had this working using Messages and Facetime (on the new machine) talking to my existing iChat account. One day last week, when Facetime rang, my kids answered on the iPad. Dang! Now it's all fouled up! The new iMac won't see my AIM account name and shows that I'm offline, because the iPad is off. We were able to call using "most recent call" in Facetime, but now I can't go and control that new iMac remotely to help with some email concerns the user is having. I'm trying to not personalize this too much, but it's grandkids talking to Grandma and Mom and Dad trying to solve new machine hiccups. Normally, I could just go in via iChat and control the other machine and troubleshoot, but I can't do it with Facetime only. My buddy list doesn't see the other computer even though we are connected on Facetime right now. My name is not highlighted for the other computer. What could have gone so wrong?
Any help would be appreciated. -
Since the latest IOS update, my new iPad Air is freezing and glitching badly. Typing is delayed.
Since the latest IOS update, my new iPad Air is freezing and glitching badly. Typing is delayed.
iPad running slow? How to speed up a slow iPad
http://appletoolbox.com/2012/07/ipad-running-slow-how-to-speed-up-a-slow-ipad/
If You Think iOS 7 Feels Slow Here’s How to Speed It Up
http://osxdaily.com/2013/09/23/ios-7-slow-speed-it-up/
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Cheers, Tom -
If I have an IPad mini and my wife has an IPad, can I connect to her IPad with FaceTime from my IPad Mini? Are multiple Apple ID's required? One for each device/person?
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
Cheers, Tom -
My iPhone4 doesn't appear to have "FacTime" (App), yet when I "ring" it from my iPad's FaceTime, I hear a faint ringing tone but nowhere to answer the call? Anyone out there suggest what's wrong? (going to the App Store and searching "FaceTime" brings apps that have icons different to that of my iPads!)
Yeah, I know I can restore it, but I might as well go ahead and try. I just finished a backup for icloud and itunes to make sure, I'll go ahead and restore it and set it up as new and see how that works. Seems like I have no other options at this point, I'd still like to know what they did with the Download tab in itunes store, if they removed it or if I'm just overlooking it.
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iPad constantly glitching/freezing/crashing/parts of screen unresponsive - time for a factory reset OR a trip to the Apple store???
My son has nothing but problems with his iPad Mini. It is less than a year old and it constantly freezes/crashes/glitches and parts of the screen are unresponsive. This happens while playing games, watching movies, surfing the net etc etc
The iPad has been in a heavy duty Survivor case from day 1 and has been very well taken care of - so I don't think it's a damage issue
I have tried numerous resets (just holding the 2 buttons) and have disabled every feature on the iPad that might be causing memory/RAM issues (?) all to no avail.
I haven't tried resetting to factory settings as I don't want to lose all the data on the iPad (mostly his game achievements and Minecraft maps that he has worked so hard on!!!)
SO - any suggestions:
1) Take it in to the Apple Store - I have never gone to Apple over an issue, is this possibly covered by warranty???
2) Factory Reset - If I do this can I save all his game achievements/data???
Cheers,
ToddTry this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPhone, iPad, iPod Touch: Troubleshooting Touchscreen Response
http://support.apple.com/kb/ts1827
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Not normal. Take it to an Apple Store for evaluation. You're covered by Apple's 1-year warranty.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
Cheers, Tom -
My iTunes is unresponsive when I connect my iPhone and iPad. It freezes and the coloured disc keeps spinning.
Hi
I had same problem, see my post or spyde683 post at link below, this cured my issue.
The SyncService folders are not visible in Mavericks 10.9.3 but are if you follow spyder683 post.
https://discussions.apple.com/thread/6223064?start=60&tstart=0
Good luck -
My IPad 4 keeps freezing when playing games. I have no problem playing these games before. I erased all and reconfigured as new device - same problem . I even upgraded to iOS 7.1.2 didn't solve. I can run YouTube and Safari w/o a problem. It would freeze up when playing a single game.
Try to reset your device. The reset can help cure some odd issues that can crop up.
Device Reset (won't affect settings/data/music/apps/etc)
1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.
2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.
3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally. -
Ipad 2 keeps freezing - hardware problem?
I have an iPad 2 (Model MC979LL/A) running IOS Version 7.11 (11D201) and the screen keeps freezing.
I have pretty much exhausted all the good advice regarding hard resets with the two buttons, resetting from settings, and I have used iTunes to do multiple restores both automatically and manually (with & without Recovery Mode) from the .ipsw download for Version 7.11. No matter what I do, the screen will freeze within 2 minutes, if not sooner.
Is there a likely hardware issue that might be the cause of all this? The battery seems to keep it's charge. Because it freezes I haven't been able to really use it, so the battery is in the 98% to 100% range. When it freezes, the screen doesn't go black. It just freezes wherever it is, and buttons are unresponsive.
Is it possible that the Versions 7 and above have put a strain on some component that now causes a freeze up, or what component would be likely to cause something like this over time? Any techs out there that might have a likely guess?
I don't think it's a software issue, but I could be wrong. Nothing on the iPad is important, and it was given to me by someone that was having the same problems, so I'm not adverse to taking it apart. Maybe I'll get lucky. If I "brick it", no loss.
Thanks
GarySince it appeared to be a hardware issue, I figured I would take a chance and open the iPad up.
Upon opening, I saw two similar connectors, one for the battery and one for the lcd screen.
I disconnected them, cleaned them, and reseated them, figuring it might make a difference. But it didn't.
After putting everything back together, the ipad still froze exactly like before after 2 minutes. At least
I didn't make it worse!
So I started to think that this screen freezing problem seems to have gotten worse since the seasonal
change in weather has gotten progressively warmer here in Pennsylvania from February to June, and that
it would be interesting to put the iPad in the freezer for 15 minutes and see if cooling the iPad improves it's
performance.
It did! After 15 minutes in my freezer, the iPad was able to respond properly for 26 minutes before the screen "froze".
Is this because there is a component that is heating up inside, and cooling the iPad slows down that process,
OR
is the touchscreen more capable of "distinguishing" my warm fingers when the iPad is generally cooler?
All thoughts welcome. -
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On iOS 8.3 using 'Keynote for iPad' the app freezes repeatedly (since the last update of April 21st) while editing slides. 30 sec. later comes alive again, then freezes again after a few editing actions. Anyone with the same problem? I tried everything 'app support' tells me except deleting and reinstalling the App because I have a lot of files that I'd lose. Recommendations anyone? [email protected]
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