IPad 2 frozen on screen with 'Connect to iTunes' logo..while updating.
My iPad 2 (wifi+3G) 64 GB is frozen on the connect to iTunes logo.. I started experiencing this problem when I was updating it to 5.1.1 from 5.0.
The firmware download completed in iTunes. It extracted the software and then iPad rebooted to update the firmware. But instead of going through the normal updation.. it displayed the 'Connect to iTunes' logo instead and been like that ever since.
Also am using Windows XP.. so there was some error from the Windows OS while installing the driver for ""Apple Mobile Device (Recovery Mode)"" .. Can that too have an affect on the updation process?!?!
need help here.
Check out this site:
http://support.apple.com/kb/HT4097
You may need to set it into recovery mode to complete the registration process that somehow failed.
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Was setting up my ipad, turned it off. Came back turned it on and after you select ur country step it came up with "connect to itunes" logo, how do i fix this? And i dont have a computer.?!
Reboot the computer then try placing the iPod in Recovery mode and then restoring via iTunes.
Next try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
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See this
If you can't update or restore your iOS device -
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I have an ipod touch that's synched with a different computer. When the ipod is on I get the "the connect to itunes" logo. When I plug it into itunes it says cannot connect to itunes bc ipod is locked. I cant restore my ipod or put in password. any suggestions??
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i have error when i connect to itunes
C Mawle wrote:
Thanks. I have followed all the instructions as recommended and nothing has worked so it looks like the restore/update may have been interrupted - would loss of internet connection do this?
Yes it would, possibly even brick it.
Have successfully connected my ipod nano with iTunes so looks like the device driver is working.
Can I use my ipod nano USB connector to check?
It is not much help to you, since the device that you need still not recognized.
Anyway looks like I may have to swallow the loss of data. Have set-up a call for tomorrow with Apple support so will wait until after this before doing the factory restore!
Good luck, but if you expect miracle from that call good luck again. -
while updating my ipad to new software through itunes it got stuck and does not work anymore - it just displays the screen with symbols of itunes and the cable to connect to it - help - what should i do?
Disconnect the iPad, do a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. The screen will go blank and then power ON again in the normal way.] It is 'appsolutely' safe!, reconnect and follow the prompts.
If that does not work then see here http://support.apple.com/kb/HT1808 -
I plugged my Ipad3 in order to update the software to version 6.1 but I got an error message and my Ipad is locked now, it's showing the Itunes logo with USB cable on the screen. What should I do now?
You will probably need to restore using Recovery Mode. You can read about it here.
http://support.apple.com/kb/ht4097
Or you can follow these Recovery Mode Instructions
Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
Turn off iPad: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for iPad to turn off.
If you cannot turn off iPad using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the iPad turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button, reconnect the USB cable to iPad. When you reconnect the USB cable, iPad should power on.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button.
If necessary, open iTunes. You should see the recovery mode alert that iTunes has detected an iPad in recovery mode.
Use iTunes to restore iPad. -
iPhone 4 frozen with screen image of usb connector with arrow to iTunes logo. iTunes doesn't recognize my iPhone message says in recovery mode must restore. Try to restore and get - 1 error. What do I do now??
Hi there beee19,
You may find the troubleshooting steps in the article below helpful.
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Check USB connections
Related errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4000, 4005, 4013, 4014, 4016, “invalid response,” and being prompted to restore again after a restore completes.
If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
To narrow down the issue, you can also change up your hardware:
Use another USB cable.
Plug your cable into a different USB port on your computer.
Try a different dock connector (or no dock).
Add (or remove) a USB hub between your device and computer.
Connect your computer directly to your Internet source, with no routers, hubs, or switches.
If you checked your connections and are still seeing the error message, check for hardware issues.
-Griff W. -
I have a white screen with a black apple logo. I cant turn phone off or on. I cant reboot it by holding both buttons and it wont connect to my computer. What do i do?
Hi wiilson Cunha,
Oh man! That definitely sounds frustrating. Let’s see if we can troubleshoot this issue by following the steps in this resource:
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
http://support.apple.com/en-us/HT201412
If your device gets stuck during startup
When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:
Make sure that you have iTunes 12 or later on your computer.
Put your device in recovery mode.
When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
Get more help
If you still need help after trying the steps above, contact Apple Support.
If the issue persists, follow the final link to contact us for additional assistance.
- Matt M. -
I believe my ipads hard drive corrupted when i went from my macbook to a pc...I can get to the screen with cord and itunes but cant get past there to desktop of ipad...Any help would be appreciated....
Try using this article to help with your iPad not showing up in iTunes---
http://support.apple.com/kb/TS1538 -This deals with the device not being recognized in iTunes for Windows
The following steps work well with iPod but i would try them for help with your iPad issue:
Try connecting your iPad to another USB port directly on the computer. Verify that you're connecting it to a high-powered USB 2.0 port on your computer to be sure iPad is getting power. If you're connecting to a Windows laptop computer through USB, connect the laptop to a power outlet before connecting your iPad. Also, see iPod not recognized when connected to Windows laptop over USB to be sure that your USB ports are supplying enough power.
Avoid connecting to an external USB hub. If a hub must be used, make sure the hub is USB 2.0, and that it has its own power supply. Also, make sure the hub is connected to a high-power USB 2.0 port on your computer.
If the issue persists, try disconnecting other USB devices from the computer such as printers, cameras, scanners, external hard drives, and USB hubs to determine if there is a conflict in the USB chain. -
This has happened doing the latest software update. I think I accidentally deleted iTunes before doing the latest update in trying to make room on the phone when it came up with limited space.
My iPhone is locked with the connect to iTunes logo on screen. I have connected and trying to restore but it is not working. I have turned it on and off but to no avail.
The restore says two hours to down load. Has anyone else had this problem.iOS: Unable to update or restore
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i can't open swf files for schoolwork. Installed VCL, Flip4Mac and Adobe flash and shockwave players. Can get white screen with connection erro message with adobe flash player. Help me!
Apple dropped playback support for .swf formats in QuickTime almost ten years ago.
Adobe Flash Player is the only way to view them. -
What if you have a situation where Restore did not work. I do. The ipad mini says it is disabled, connect to itunes. When connected, it says that it is locked! I have tried using Recovery/Restore but after it completed, the ipad mini still malfunctions. It does not allow you to start the device. The slide image keeps dancing around the screen. The opening page keeps changing in size and the keyboard types on its own! What can be done to fix this????????
Maybe a reset would help, to be followed by trying the recovery again.
To reset, hold the on/off and home buttons together for about 10 seconds till the Apple logo appears. Then do the recovery.
If this doesn't solve it, I recommend visiting an Authorized Apple Service Center. -
i get error (-42110) when opening itunes, error (3014) when trying to restore ipod. my ipod is now frozen and the screen says connect to itunes. help!
Did you forget the passcode?
http://support.apple.com/kb/ht1212
http://support.apple.com/kb/ht1808 -
My ipad mini is stuck on the connect to itunes screen and wont rebote
My ipad mini is stuck on the connect to itunes screen and wont rebote
Your iPad is in Recovery Mode. Connect it to iTunes on your computer and restore it.
See here: http://support.apple.com/kb/ht1808
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