IPad 2, iPhone4 will not connect to wifi network. However, my Mac desktop connects perfectly. I can't figure out why?
Hi, I cannot get my iPad 2, iPhone4 (nor husbands HTC One) to connect to my wifi network. However, my Mac desktop connects perfectly. On the other devices I just get an error message saying that Safari cannot connect to the internet. This has been going on for a few days so I've tried all the fixes I can find on the web (restarting modem/router, forgetting netork settings, etc), but nothing seems to work. I've done all the latest updates on my devices. Any suggestions would be greatly appreciated!
Thanks in advance.
Hello Csmo2013,
Since multiple devices from different manufacturers are having the same issue, I think it would be a good idea to test the mobile devices on a different network to see if they work. That way you can isolate the issue to being with the router/modem or not. I see you have already restarted the router/modem, and forgot the network settings on the devices, but allow me to offer this article for assistance.
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
This section in particular:
Unable to access the Internet while connected to Wi-Fi
If you are using a public or commercial network that requires a login or subscription, see this article for more information.
Check to see if you have a self-assigned IP address:
Tap Settings > Wi-Fi and locate the Wi-Fi network to which you are connected. Then tap >.
If your IP address is 169.254.xxx.xxx, see this article.
If you do not have a self-assigned IP address, see if other Wi-Fi devices on your network have Internet access.
If they do not, consult with your network administrator or ISP for further assistance.
If they do, reset network settings on your device by tapping Settings > General > Reset > Reset Network Settings.
Note: This will reset all network settings including: previously connected Wi-Fi networks and passwords, recently used Bluetooth accessories, VPN and APN settings.
Cheers,
Sterling
Similar Messages
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my ipad 1st generation will not locate wi-fi networks. i have reset and have done router reseting, still nothing. any suggestions?
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
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http://ipadnerds.com/fix-wifi-issue-ios-7/
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http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
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http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
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Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
If someone could help out, it would be greatly appreciated
AnnoyedAppleUser2 wrote:
I was recently trying to buy 'Cloudy With a Chance of Meatballs' for my IPad, but it will not let me purchase the film, what is the problem and how can I fix it?
If someone could help out, it would be greatly appreciated
What does "it will not let me purchase it" mean exactly? Are you getting an error message? -
my battery drains even when iphone is not being used. It is a relatively new phone and this battery draining just started and I can't figure out why????
Yes, thank you. My apologies, I was typing one handed and did not add that.
Anyway, I have tried deleting the cache, deleting my pics and then re-syncing, etc. and nothing is working This is very frustrating, as I had no problems up until about 2 weeks ago, and now all of a sudden, I have this issue......UGH! -
I can't figure out why this page splits in live preview... but not in the browser?
I've finally got my site up and it all runs great... except I can't figure out why this one page behaves like it's too wide.
http://www.johnnez.com/mainbooks.html
It comes apart in the Live Preview.... but not in the browser preview.
Thanks for any tips...
jnjohn nez wrote:
HTML is a total incrutable mystery to me... a mystery inside a mystery inside a mystery!
Sounds to me like you've almost cracked it!
You have one error that could cause problems and that's the stray </blockquote> tag. Just delete it.
The alt="" text will show as an error on the validator but that's easy to fix and worth doing.
Here's an easy article on that: http://www.456bereastreet.com/archive/200412/the_alt_and_title_attributes/
In one of your CSS files (JonzheaderindexCSS.css) you have this:
body {
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font-family: Verdana, Geneva, sans-serif;
font-size: 14px;
line-height: normal;
background-attachment: fixed;
background-color: #E1B852;
background-image: url(../images/orange%20plaid.jpg);
background-repeat: repeat;
html { overflow-y: scroll; }
It should be like this:
html {
overflow-y: scroll;
body {
margin-top: 20px;
padding: 0;
color: #666;
font-family: Verdana, Geneva, sans-serif;
font-size: 14px;
line-height: normal;
background-attachment: fixed;
background-color: #E1B852;
background-image: url(../images/orange%20plaid.jpg);
background-repeat: repeat;
It looks like you have that rule repeated further down the page like this:
html { overflow-y: scroll; }
There's an extra curly brace there (}) anyway, so it is badly formed but the whole rule and extra curly brace can go.
You can fix those errors but I have a sneaky suspicion that it isn't gong to solve the issue you describe.
Fix those issues anyway and post back. Maybe if you can show a screen shot of what you are seeing in DW it might help?
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PS: It's never a good idea to have file names on the web that have spaces in. Your background rule has this:
background-image: url(../images/orange%20plaid.jpg);
That .jpg should be orangeplaid.jpg or orangePlaid.jpg or orange_plaid.jpg and the change should be reflected in the reference to the image so, orangePlaid.jpg should be:
background-image: url(../images/orangePlaid.jpg); -
HT201263 Ipad will not accept my wifi network, after restoration. What now??
My Ipad froze up with the announcement that the I cloud had not been backed up for 3 weeks. after frustration, I went to support and restored..Now I pad will not accept my wifi..help I am a novice
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
My ipod touch will not detect any wifi signals but others devices such as my laptops; do connect without a problem. I restored my ipod and updated it and still no wifi signals are being detected.
Go to your ipod touch wireless settings chose your network and right beside there is button looks like ">" click on that check the dhcp what IP are you getting? do you get any ip? if you do your ipod touch should work with wireless no problem. Also, you may have to enter wep key again. After that it shou,d save your device
-
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I own 2 Z10's. Upon battery completely draining and rechraging OR simply rebooting the charged devices one will retain all saved wifi networks and will reconnect to any saved wifi network automatically. The other consistentantly turns off Wifi, erases all saved wifi networks. Upon reboot i notice that #teulsdirect keeps appearing as the only saved wifi network then it disappears after a minute or two. Both phones are updated to 10.2.1.2977
why is this happening? is there a fix?Before #TelusDirect disappears tap and turn it OFF to see if it helps.
If your issue persists call Telus and ask them to reset your SIM settings. -
[SOLVED] Home folder full & can't figure out why (MBs not matching up)
/home (as a partition) is 5GB and completely full... however, XFE, emelfm2, and PCManFM all see the home "folder" as being between 1.3GB and 1.8GB full... I am under the impression that I have a ghost file SOMEWHERE that even root can't properly detect, as it's not making any sense. What tools can I use to figure out why my /home partition is full?
Note: XFE, when checking the properties of the home partition vs home folder, it also shows the partition as full and the contents of the folder as 1.5GB or so. I can't shut down the computer, as I'm transferring large files from one flash drive to another (and my /tmp is on another partition and is 1% full out of 3.8GB. The comand 'df' returns that the partition is full as well... all tools, whether accessed via root or user, are telling me contradicting things: partition full, folder 40%(ish) and it's driving me mad! Any and all help is, and will be, GREATLY appreciated!
SOLUTION:
installed ncdu from repos, used command 'ncdu /home' and found which folder was the culprit... I had a large transfer going overnight that wasn't going when I got back in the morning, so the disk wasn't at 100% when I got back (not sure why any space was taken up by the transfer since the tmp folder is NOT in /home and the transfer wasn't to or from /home, but that may be an issue for another day).
Last edited by CPUnltd (2012-01-25 20:37:44)trash was empty, lost+found could be a possibility... what is ncdu?
EDIT:
figured out what ncdu is, can't believe I'd never seen this program before!!! will be using it to track down the issue tomorrow! THANKS!!!
Last edited by CPUnltd (2012-01-25 08:58:32) -
TS4006 I can't figure out why my mac has mobile me and not icloud, it's up to dayte
I'm trying to sync my new ipad with my imac but I seem to have mobile me on my mac not icloud and can't figure out how to change it. My software is all up to date. HELP!!!!
Welcome to the Apple Support Communities
Open > About this Mac, and see Version. If it's 10.6 or earlier, you don't have the Mac OS X version that supports iCloud. You have to upgrade to OS X Lion (OS X 10.7) or Mountain Lion (OS X 10.8) to get iCloud on your computer.
First, if your version is 10.6, open > Software Update and install the most recent version. Then, check if your Mac is supported > http://www.apple.com/osx/specs
If your Mac is compatible, make a backup of your data, open App Store and purchase Mountain Lion. Follow the steps to upgrade to OS X Mountain Lion, and after upgrading, open System Preferences > iCloud, and follow the steps to set up iCloud on the iMac.
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I have a new macbook pro. I'm seeing my wife's iphone contacts on my icloud. I've done everything I know to do to make sure my apple id is correct and has my information. I can't figure out how to remove her contacts and add my iphone contacts to the cloud or my macbook pro. Any suggestions? Thanks.
You should also ask this in the MacBook Pro forum. This is the forum for the 13” white and black plastic MacBooks that were discontinued in 2010. You should also post this question there to increase your chances of getting an answer.
https://discussions.apple.com/community/notebooks/macbook_pro -
My ipad 2 from verizon will not join my wifi network!
I just got a new iPad 2 and it won't connect to my home wifi network. My husband just got a iPhone and we got his connected with no trouble,but mine keeps saying unable to join network. I have a pc connected and have no problem. My daughter was not able to get her Mac connected when she was here last either. Any ideas? I really don't want to pay for Internet at home through Verizon!
One other easy thing to try is to just restart your iPad. Hold down on the sleep button until the red slider appears and slide to shut down. Then hold the sleep button until the Apple log appears to power up. Then try again. And another obvious thing that you don't want to overlook is make sure you entered the correct password for your network.
Rather than just keep posting back and forth here are any number of things that you can try in these two support articles. Go through them and if you still can't connect then post back and maybe someone can offer help.
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iOS:Troubleshooting WiFi Networks and Connections
http://support.apple.com/kb/ts1398 -
My iphone 4 will not show any wifi networks
my phone will not show any wi-fi networks i'm not sure whats wrong, i tried restoring multiple times nothing changed.. im not sure what to do.
I have this Exact same issue, I bought it from a friend though, and it will not show any networks to choose while I am at home and my computer and other phones are connecting perfectly to my wifi. I have tried to reset the network settings, I just restored the whole phone when I transferred my info to it. If anyone knows of anything else please advise.
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Can't Figure Out Why iPhone 5 Battery Will Not Last
New to the community and looking for some extra insight into my problems.
Cliffs Notes: iPhone 5 won't last more than 4-5 hours on a single charge.
When I got my iPhone 5 on launch day I set it up as a new phone and did not restore from a backup. Only iCloud was able to sync my contacts, calanders, etc.... I setup up everything while hooked up to my MacBook Pro with iTunes. The first day the phone lasted almost 8 hours, it was mostly on WiFi while at the house. It seems whenever I don't use WiFi and am on the 4G network here in Albuquerque, NM that I can't go more than 4-5 hours on a battery charge. The signal is usually 4 bars or more, AT&T. I can't get anywhere near the reported 8 horus of use. The battery also seems to drain too fast while in standby over night. I loose about 10% over 8 hours at night. I should be at 4-5% for 8 hours.
For troubleshooting:
I have had the phone replaced, didn't seem to solve anything.
I've setup the replacement phone as new and didn't help
I've turned off all services like Siri, Push, Location, Notifications, etc... and the battery still drains
I've uninstalled most every app except for a handful of critical apps to me and doesn't help
I've used the reset settings and hasn't helped
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I've been running the Carat app for a few days to see if it reports anything.
About the only thing I haven't tried is doing a DFU restore and setting up as new and not doing anything after that to watch the battery life.
Anyone have any ideas or suggestions?Have you tried resetting the phone?
Resetting Your Device: Hold the home button + the lock button for about 10-12 seconds until the Apple logo appears. You will not lose any data or current settings. -
I have tried saving it to a jump drive and it still will not work. It also does not let me save the file anyhwere else on my hard drive. What is the problem?
Sadly there are some 'bad carriers' out there. If you have a VERY long download(and iPad OS updates can be 100s of megabytes) and the carrier has an interruption in service(router reboots, modem disconnects, etc) iTunes will timeout.
You might want to try updating later in the evening when usage starts to drop off(kids go to bed, people start watching cable instead of Netflix/Hulu) or early in the morning.
The other alternative is to update at a friend's place who might have a better carrier or is on a better subnet
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