Ipad 2 is frozen

My I-Pad 2 will not switch on or off, it has the apple log on screen, I cant do anything with it!

Have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

Similar Messages

  • My ipad 3 is frozen on the plug into itunes page. I have tried to follow advice I have found on these pages but I don't know how to connect the ipad to my mac (there is no usb port on an ipad). If anyone could help it would be appreciated.

    My ipad 3 is frozen on the plug into itunes page - it won't turn off or on - just stuck. I have tried to follow advice I have found on these pages but I don't know how to connect the ipad to my mac (the advice is to connect ipad to mac and there is no usb port on an ipad). If anyone could help it would be appreciated. Going nuts.

    I think you should probably also read the iPad User Guide. You didn't say what version of iOS your iPad is running, so here's the links to both the iOS 6 and iOS 7 (PDF) versions:
    iPad User Guide for iOS 6
    iPad User Guide for iOS 7

  • My IPad screen is frozen with a message stating that the IPad has not been backed up to the ICloud for 7 weeks, this is not correct.I cannot get the messageto clear and cannot access any of the other icons; is there an emergency reboot process?

    My IPad screen is frozen with a message stating that the IPad has not been backed up to the ICloud for 7 weeks, this is not correct. I cannot get the messageto clear and cannot access any of the other icons; is there an emergency reboot process?

    Have you tried resetting your iPad?
    Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10-15 seconds).
    No data will be lost.

  • My IPad Air is frozen with a white screen and Apple Logo on it.

    My Ipad Air is frozen with the white screen and apple logo.  I've tried resetting it several times and that doesn't help.  I tried connecting to ITunes, but it isn't recognizing the device. 
    The battery is fully charged, at least for now, so I am not sure what else to try.

    FORCE IPAD INTO RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
    DO NOT RELEASE BUTTON until you see picture of iTunes and plug
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note:
    1. Data will be lost if you do not have backup
    2. You must follow step 1 to step 4 VERY CLOSELY.
    3. Repeat the process if necessary.

  • HT1430 My ipad mini is frozen in an app and the home button is stuck.  Pressing down on the sleep/wake button does not give me the red slider to turn the ipad off.  Is there any other way I can reset?

    My ipad mini is frozen in an app and the home button is stuck.  Pressing the wake/sleep button does not bring up the red slider to turn the ipad off. Is there any other way I can reset the ipad?  Can I remove the battery? and then put it back in?

    barbarafromnl wrote:
      Can I remove the battery?
    No the battery is non removable.
    Try a Reset  ( No Data will be Lost )
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...

  • My ipad 4 is frozen not charged wont stay on and has a dark grey keyboard that wont go away not charging

    my ipad 4 is frozen not charged wont stay on and has a dark grey keyboard that wont go away not charging

    Reset the device:
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
    If that doesn't help, tap Settings > General > Reset > Reset All Settings

  • My daughters ipad mini is frozen and will not swipe.  I have reset and the restored to factory settings

    my daughter ipad mini is frozen.  it will not let me swipe.  I have rebooted and then restored to factory settings but I am still unable to swipe.
    She has had problems with this ipad in the past and told at the reading store, by a pretty rude guy that we needed to buy a new one as it kept switching off.  it is only 14 months old and I do not ant to buy a new one if it will only last for this short time.   it has been working pretty much ok for the last month since our trip to the store but now it has totally frozen
    please can someone help me as I can not afford to buy another

    If you have restored the device as new, not from a backup and it is still malfunctioning, then you have a hardware problem. The warranty on the device is one year, but if you take it to the Genius Bar of the nearest Apple Store or Authorized Apple Service provider and it is determined there is a hardware fault, then you may qualify for an out of warranty replacement, which is at a reduced price, depending on your location. http://www.apple.com/support/ipad/repair/other/

  • HT4061 My iPad screen is frozen when trying to open Safari, any clues?

    iPad screen is frozen. Any clues?

    If it's just Safari that's frozen then try clearing ites cache : Settings > Safari > Clear Cookies And Data and also Clear History
    If that doesn't work then try closing Safari completely and then re-open it : from the home screen (i.e. not with Safari 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Safari app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
    A third option is a reset (or if the whole iPad is frozen) : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • I reset my ipad under settings as itunes was "freezing" now my ipad is totally frozen with the apple logo showing and a white line under it BUT there it remains --  ??

    I reset my mini ipad  using settings as itunes was "freezing"  now my ipad is completely frozen -- shows the apple logo and white line underneath and the it stops
    <Edited by Host>

    Reset it by holding the power and home keys down until the Apple logo appears.
    Barry

  • IPad 3rd Generation frozen after reset was done. I get a logo but no status bar

    iPad 3rd Generation frozen after reset was done. I get a logo but no status bar

    Hello there, darney87.
    The following Knowledge base article offers up some great troubleshooting steps for the issue you're describing with your iOS device showing an Apple logo:
    iOS: Not responding or does not turn on
    Resolution
    If a single application is not responding or stops responding when it opens, you can force it to close.
    If the device is unresponsive or if certain controls aren't working as expected,  restart your device.
    If the device remains unresponsive or does not turn on (or power on),  reset your device.
    If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
    If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
    Let it charge for at least twenty minutes, then see if it starts normally.
    If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
    If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
    If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
    Connect the device to your computer and open iTunes.
    If the device appears in iTunes, select and click Restore on the Summary pane. Learn more about restoring iOS software.
    If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
    If the above steps do not resolve the issue, contact Apple.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • My iPad is completely frozen, stuck on a app, the only button I can click is the sleep button but when I open it back up it goes straight back into the app how can I unfreeze my ipad

    My iPad is completely frozen up, and I don't know what happened, or how to unfreeze it
    I can click the home and sleep button, but the home button does nothing, and the sleep button works but when I touch it again, it goes straight back to the app I was in,
    Can someone please help me?

    A reset should help. Tap and hold the Home button and the On/Off buttons for approximately 10-15 seconds, until the Apple logo reappears. When the logo appears, release both buttons.
    No content is affected by this procedure.

  • My iPad Mini is frozen and won't turn on.

    My iPad mini was frozen in an app. I rebooted by pressing the home button and sleep button at the same time. However, it won't turn on. It is stuck in the power up screen, with the apple. It won't go past this. Please help.
    Thanks...

    If the reset doesn't work, you may have to force iPad into Recovery Mode:
    1. Turn off iPad. Press and hold the Sleep/Wake button for a few seconds until the red slider appears, slide to turn off.
    2. Connect USB cable to computer; leave the other end alone
    3. Press and hold the Home button down and connect the docking end of cable to iPad
    4. Continue holding the Home button until you see the "Connect To iTune" screen
    5. Release the Home button
    6. Open iTune (make sure you have the newest version of iTune)
    7. You should see "iTunes has detected an iPad in recovery mode"
    8. Use iTune to restore iPad
    Note: You need to be patient and repeat the above many times to recover your iPad

  • HT4061 iPad screen is frozen due to a pop up from I cloud which is not getting erased...any suggestions ?

    iPad screen is frozen due to a pop up message

    I'm guessing this pop-up is saying that you have not backed up your iPad recently...reset your device as detailed below to gain accessibility to your iPad again.
    Device Reset (won't affect settings/data/music/apps/etc)
    1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.
    2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.
    3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally.

  • My ipad has completley frozen, I restored it, but still nothing, any idea what the problem could be ?

    My ipad has completley frozen, I've restored it, but still nothing, any ideas ?

    I think that maybe Gail is thinking about using a computer since there is no mouse to use with an iPad
    What you describe is pretty typical of system sounds being muted, with the exception of the fact that you still have sound in FB videos, but take a look at this anyway. System sounds and screen lock use the same pair of settings. When one uses the side switch, the other is controlled with a software switch.
    Settings>General>Use Side Switch to: Mute System sounds. If this option is selected, the switch on the side of the iPad above the volume rocker will mute system sounds.
    If you choose Lock Screen Rotation, then the switch locks the screen. If the screen is locked, you will see a lock icon in the upper right corner next to the battery indicator gauge.
    If you have the side switch set to lock screen rotation then the system sound control is in the control center if you are running iOS 7. Swipe up from the bottom of the screen to get to control center . Tap on the bell icon and system sounds will return.
    If you are running iOS 5 or iOS 6, the system sound control is in the task bar at the bottom. Double tap the home button and swipe all the way to the right in the task bar to get to the speaker icon on the left side. Tap on that and the sounds will return.
    If you have the side switch set to mute system sounds, then the screen lock can be accessed in the same manner as described above.
    This support article from Apple explains how the side switch works.
    http://support.apple.com/kb/HT4085

  • My ipad screen has frozen with an icloud update reminder not responding. Can anyone help?

    My ipad screen has frozen with an icloud update reminder not responding. Can anyone help?

    Try a reset:
    Hold the Sleep and Home button down until you see the Apple logo.

  • My iPad 2 is frozen and I can't even turn it off, my iPad 2 is frozen and I cant, helpn't even turn it off

    Help!  My iPAD 2 is frozen and I can't restart it.  When I opened it this afternoon, I was having trouble with checking my email, i tried to restart, and now its frozen with just a little circle continuing to swirl.  I don't know what else to do. 

    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

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