IPad 2 recognised but not syncing since update to iOS 7.0.3 and iTunes 11.1.2.

I'm asking this on behalf of my neighbour - she updated her iPad yesterday, connected to her laptop and then updated iTunes when prompted to. We then went to sync songs from her library which we had just imported from CD, but although iTunes said it was syncing, it whipped through the stages clearly to fast to have actually transferred data.
I went to the Apps screen in iTunes to see if they were syncing correctly, but although the individual screens/pages showed up correctly, the list of available apps did not appear in the window on the left side.
We tried restarting both the iPad and the laptop but after 5 attempts the device and software are still not working together.
Is this a known issue, and is there a fix for it?
(I have an iPad 2 but thankfully haven't 'upgraded' yet!)
Any help very much appreciated

Hello surig84,
Thank you for providing the details of the issue you are experiencing when syncing your iPad. I recommend reviewing the following article specifically the section titled "Authorize using the correct account name."
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Thank you for using Apple Support Communities.
Best,
Sheila M.

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