IPad 2 Repair

I sent my iPad in for repair Monday because of a dead pixel and screen bleeding. They received it Tuesday and the status has been "Product Replacement Pending" ever sense. How long should I wait till I further pursue apple? Help!
Thanks

Update: Now Apple doesn't know whether my iPad2 is being repaired or replaced, this after the repair number and serial was confirmed on their end. They said it will potentially take another 2 weeks for repair/replacement regardless of what even the website says. The wait goes from 2-3 days IN HAND to potentially 4 weeks. Talk about getting the run-around. It definitely doesn't feel good to be given this kind of customer service after purchasing a product and finding out that it was faulty enough to warrant a full replacement... Very disappointed.

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I would like to inquire about how I could have my iPad 2 repaired or replaced. I bought it With a credit card via apple store website last June 19 of this year. At first, I already noticed a little white spot in the middle of the screen visible when the d

I would like to inquire about how I could have my iPad 2 repaired or replaced. I bought it With a credit card via apple store website last June 19 of this year. At first, I already noticed a little white spot in the middle of the screen visible when the display on screen is dark. I thought this was okay. Now, My problem with it is that, it now has green discolorations at the center whenever the screen display is black or dark I.e. When a website's color is black or dark or whenever I go to the search interface.
I am from the Philippines.
Please attend to this inquiry as promptly as possible. I'm sorry I have to send it here since I cannot see any email or inquiry page on the apple website. I also cannot reach the toll free number on my mobile phone.
Thank you very much.
<Serial Number Edited by Host>

You can find out how to get service for your iPad on this web page:
http://support.apple.com/kb/index?page=servicefaq&geo=Philippines&product=ipad
Regards.

Where do I get my broken iPad screen repaired?

Can I get the cracked screen of my iPad 2 repaired., and where?

Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
The warranty will apply to the country of purchase. And if there is a problem needing repair you have to return it to the country of purchase.
Out-of-Warranty Service
If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)
iPad model
Out-of-Warranty Service Fee
iPad mini
$219
iPad 3rd, 4th, Air
$299
iPad 2, iPad
$249
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
iCracked - Broken iPhone, iPod or iPad
http://www.icracked.com/
iReVamp Electronics Screen Repair ($99)
http://www.irevampelectronics.com/ipad-2-broken-glass-screen-repair.html
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
iGadgetResQ
http://www.igadgetresq.com/ipad-repair/
Do It Yourself iPad Repair
http://www.ifixit.com/Device/iPad
 Cheers, Tom

IPad cannot repair by ITune (error code 9)

IPad cannot repair by ITune (error code 9)

Error 9 may be due to problems with the security software on your computer interfering with iTunes.
See here for help on fixing this: http://support.apple.com/kb/ts3694

Can iPad be repaired

Can iPad be repaired. Got a loose connection inside which affects display.

Typically they don't get repaired. They get replaced instead. Should be free if you have warranty. If not, they give you a discounted price at £199, or $249 USD.

How can I get the dent in my iPad 3 repaired by Apple and how much will it cost?

I dropped my iPad on the floor on one of the corners and now it has a dent in it. I know this is accendental damage but can I get Apple to repair it and how much will it cost?

Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
Apple will provide a replacement iPad for:
iPad model
Out-of-Warranty Service Fee
New iPad
$299
iPad 2, iPad
$249
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
You can get the iPad repaired at 3rd party repair sources for less $, however, the Apple warranty will be voided.
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
iGadgetResQ
http://www.igadgetresq.com/ipad-repair/
 Cheers, Tom

How to get ipad screen repaired?

Best suggestions for repair. My ipad screen has two cracks. Apple store and staff non responsive.
Thanks

Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
The warranty will apply to the country of purchase. And if there is a problem needing repair you have to return it to the country of purchase.
Out-of-Warranty Service
If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)
iPad model
Out-of-Warranty Service Fee
iPad mini
$219
iPad 3rd, 4th, Air
$299
iPad 2, iPad
$249
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
iCracked - Broken iPhone, iPod or iPad
http://www.icracked.com/
iReVamp Electronics Screen Repair ($99)
http://www.irevampelectronics.com/ipad-2-broken-glass-screen-repair.html
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
iGadgetResQ
http://www.igadgetresq.com/ipad-repair/
Do It Yourself iPad Repair
http://www.ifixit.com/Device/iPad
 Cheers, Tom

How can I change the problem on my Ipad's repair status?

Hello,
Actually, I found some problem with my Ipad, so I requested the repair service, but after I filled out the form and summitted, I noticed that my Ipad has another problem regardless of the first problem that I mentioned. If then, how can I let apple assistants know this another problem too? Actually, I couldn't find any cancellation burtton to restard filingl a new form about the new problem. How can I do in this case? just I can send it and they can notice it without any words that say the new problem?
Thank you.

Surely you have a case number?? Call Apple and talk to them and have them edit that case number to reflect the new problem.

Can IPad 2 repair companies reprogram the serial number ?

Recently sent my IPad 2 for repair and received what looks like someone else's refurbished one back.
They claim to have needed to replace the back cover,so had to reprogram the devices serial number.
Can they do this, or are the trying it on ?

If you sent your iPad to some third-party company, they could have done just about anything, including cannibalizing parts from someone else's broken iPad. There's no way to know. Apple does not authorize any independent company to service iPads, so if you patronized such a company, any issues will be between you and the company; Apple cannot help you.
Regards.

IPad 2 repair how long does it take?

I have send my iPad 2 to apple repair store with a little cracked screen to Markham, Canada on the 17 Nov. They recieved at the 22.
How long does it take for fixing it. I am really worry because i am going home(HK) next week

it is just keep on telling me it is a dianosing product is there any problem in it ?

Help ipad 4th repair

I have an iPad 4th gen. I have cracked the front screen and managed to dent the side where the volume button is so it is now stuck on mute. Does anyone know if you can have the front and back repaired and how much this would cost.

http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
$299 in usa
Peace, Clyde

HT1438 Where do i send my Ipad for repair?

Do I ship it to an Apple Store near me? And i just send the Ipad right?

Apple doesn't accept shipments just sent in to them. Either bring it in to them in person, or call them to arrange a mailer.

Mailing in iPad for repair

I broke my iPad but have apple care. Problem is I can't register it or find the address or instructions to send in to be fixed. Tried express lane but am stuck. Any suggestions? Thanks. I'm totally new to apple.

How it broke wasn't indicated in the original post. Apple care is a good program for faulty equipment, but like automobile warranties does not cover damage due to accidents. That has to be covered under an adittional inusrance. If you have home owner's insurance that may cover the cost of damage depending on deductible.

To prepare my iPad for repair (speaker works intermittently), I started the "Erase All Content and Settings" (as instructed) over 14 hours ago. It's a 16GB iPad that was pretty full... how long should it take for the resetting to complete?

??

What happens is that the weaker the battery, the less time it takes it to charge (and run down) because it doesn't take long to reach its lowered maximum capacity.
Although I never worry about my battery and leave my portables plugged in most of the time, that isn't necessarily the best thing for the battery.
Check out Apple's suggestions maintaining battery life and lifespan:
http://www.apple.com/batteries/notebooks.html
Information on battery technology:
http://www.apple.com/batteries/
Calibrating the battery for best performance:
http://support.apple.com/kb/HT1490

Apple wants to charge for a repair but won't tell me what's wrong with my iPad

So my iPad mini is 1 year and 5 days old, and it suddenly won't power on. Nothing, even with a different charger and cable. The Apple website said to send in for battery/power issues, so I filled in the form and gave them my credit card for a little over $100.00 and sent it to them via UPS. That was 2 days ago, now I get an email saying they need to charge me $225.95+tax and I have 48 hours to either pay it or have them send the unit back. Nothing on their repair status tells me what is wrong and why the sudden increase in price for an iPad mini repair. I can call or chat online for another $19.00, but that seems like hiway robbery to me. I mean, I already paid you $100+, can't you even tell me what you found that needs another $225?!?!? On the repair status, there is an area called views of your product with a broken image file, so I can't even see what they are referring to.
If I way the $19, will they even be able to tell me anything, or will they just read what I can see on the webpage? I'm starting to think it will be cheaper to just buy another iPad mini at this rate.
Has anyone any advice ?

Well, I called Apple and talked to them last night. They were surprisingly very friendly. They emailed me a picture of the iPad with what they were concerned about. Now there is a dent in a corner, that I know wasn't there before. I take create care of the iPad and use a full bumper case. I explained to the repair tech that this dent is new and was not there when I took the iPad in for UPS. Actually, when I took the iPad to UPS, I had the unit in the original box (I'm OCD that way). The guy at UPS told me to take the iPad out of the box and then he weighed the iPad, some bubble wrap and an empty box. He then said it was good to go and I walked away with the original packaging. I honestly suspect the damage happened at UPS. Plus a small dent in a corner shouldn't affect battery, right? Anyway, after talking with a few people at repair, they noticed that their records show the iPad being 1 day out of AppleCare.
The last guy was going to just charge me for the battery replacement, which I am good with. But, guess what, Apple can't partial charge, it's either all or nothing. So, after about an hour of being on the phone, they will repair or replace the iPad at no charge to me (just this once, only).
I have to admit, that calling and talking with these guys was very helpful. Everyone was friendly and cheering. Plus I wasn't calling India (no offence to India). I am definitely going to continue purchasing Apple products if this how their support works. If only Cisco could learn to work that way...

IPad 2 Repair

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