IPad 2 restore issue.

i wonder is anyone can help.
after having my iPad 2 for 3 years with no problems, suddenly it just got stuck on the Apple logo and would not charge up. Aftear assuming I had somehow damaged the mains port, I took it to an iexpert who took a look and diagnosed a software issue. He took it back to basics and I took iPad home to sync with iTunes, being confident that iCloud would do its job and restore all my bits and bobs.
so .. My issues
IPad wouldn't recognise my password so eventually updated password via security questions , still didn't recognise, updated again - all good.
Then plugged it into iTunes on computer and logged in using my iTunes AppleID ( I have 3 and blame the Apple Genius in Manchester !!!)
Firstly it brought up the initial Apple Id , from an old email, which the Genius suggested I didn't change as wouldn't be using .... Issue 1. - I have most of my Apps either downloaded or purchased on this old account which I cannot locate as I do not know the password and even when I go through the 'forgot password' option - it does not recognise my date of birth and I am stuck as I can't ask it to send me an email to an account that no longer exits. I am only concerned about 1 app which I paid around £7 which has artwork stored on it for my work, which I cannot access.
issue 2 - finally logged in with latest Apple ID ( set up when purchased 6+) after password fight (above) I left it to restore for about an hour. It took longer than an hour but it seemed to have finished, apart from the fact that most of the Apps we still faded and could not be accessed. I assumed they were still loading but in fact it was quicker to delete and reinstall most, as they were free ones. Then went to take a look at backup status on iCloud and it says as it's currently being restored, it won't back-up until compete. I have no idea why it said it had completed , when actually it's still doing it or not. I seem to have all my emails and photos and it's still saying the download is 7gb, so I know the info is available ... It's just not 'finished'
i Have no idea what to do next, should I plug back into iTunes ?
so.... 1. Any Idea how to access the one app I have paid for on old Apple if and has stored info on and 2. How can I ensure that the iPad has finished restoring ?
APologies for waffling, it's quite difficult to explain in writing .. Any help greatly appreciated

An option ( and not a bad one) if you aren't too comfortable with tech stuff is to go dow to the Apple Store. They have outstanding customer service. Did the upgrade seem to complete successfully, or did this error come up sometime before it ended? You might also look at this kBase article...though again if you are close to an Apple Store, they are great to work with.
http://support.apple.com/kb/TS1275

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I bought a used iPad, restored it and set it up as "new iPad" it worked perfectly, this morning when I turned on, it asked to be activated, I entered my iTon account and password several time correctly, i got massages hat "your iPad could not be activated

I bought a used iPad, restored it and set it up as "new iPad" it worked perfectly, this morning when I turned on, it asked to be activated, I entered my iTon account and password several time correctly, i got massages hat "your iPad could not be activated because activation server is unavailable. Try to connect your iPad to iToo o activate" connected to iToon, it does not recognize my iPad and keeps giving the name of the of my wife's iPad and I cannot do anything even restore the Pad again because it asked to turn of the find "my iPad" off that I cannot do because I cannot get pass activation. can you help me?

Hi Kambizkaren,
Thanks for visiting Apple Support Communities.
If your iPad can't be activated, the steps in this article can help:
iPhone: Troubleshooting activation issues
http://support.apple.com/kb/TS3424
Best,
Jeremy

HT201263 Ipad Restore error -1.

Ipad Restore error -1...Have Done Restore from Window,MAC and from Different PC's still Ipad not coming out of recovery mode..Whats the Solution guyz?

Hey vishalv92,
Welcome to the Apple Support Communities. If you are getting a restore error -1 in iTunes, the following article suggests:
Attempt to restore your iOS device two more times. If the issue is still unresolved, the device may need service.
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
If you need your iPad serviced, you can schedule a Genius Bar reservation at your local Apple Retail Store.
Genius Bar Reservation
http://concierge.apple.com/reservation/us/en/
Also if you need to check your warranty status, the link below will let you know.
Check Your Service and Support Coverage
https://selfsolve.apple.com/agreementWarrantyDynamic.do
Regards,
-Norm G.

IMessage not working on 5S and iPad Air issues

iMessage not working on 5S. Had 3 online chats with apple support but still not fixed. iPad air issues also; safari shuts down a lot on mine and my husbands iMessage not working. iMessage works on his 5S. Never had so many issues with Apple before. I receive SMS messages on 5S but no iMessage. It was suggested to me that I get a new sim or try another wifi, both seem odd given everything else works.
My husband and I got our phones the same day, his works right, mine doesn't.
iPad airs were purchased a month apart, mine works ok apart from safari shutdowns and his iMessage not working.
Also the slider to answer calls on both phones not always working. Had to reboot one of them and it forced us to set it up again from scratch.
Any ideas?

restore from backup or restore as new.

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I am having problems with my iPad air the wifi keeps disconnecting and is slow loading up I know the problem is with the iPad asit he wife has the ipad 2 which is out performing the iPad air.
I have done all the resetting and restoring as stated on earlier posts I havesent it to apple and they are saying there is not a problem
ANyone else having thes issues

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at
http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are drooping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.hmL
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Signal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

I have the Watchtime app on my iPad (1) and after an iPad restore my purchased items in the watch time app will not restore, however the items appear for purchase. how can i get the items to restore.

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What are the steps in Apple Configurator iPad restore? It appears to me that Configurator repeats steps, but it probably is that I don't know what happens and when.

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Same thing here. I have an iPad 2 that was running iOS 5.0.1. Everything worked fine when without any kind of sync over cable or wifi, all apps including free and purchased ones disappeared. When I did connect it to iTunes, all apps were unchecked. So, I checked my apps, did a sync, and they all returned but missing all app data.
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I'm having restore issues, help please!!!

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Message was edited by: sscsukltd

sorry... can't help, not having these "restore" issues (yet...) and I've done 4- Restore to Backup the past week and two "restore to new Phone" and no issues... other than the fact that with a "Restore to New Phone" my 3rd party data app's are not "recoverable" as with the "restore to backup"

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I notice when I go to public WIfi locations, I have weak or no signal.
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Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
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6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

IPad 2 restore issue.

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