IPad 2 stuck in recovery mode and does not respond to usual cures.

Question

I wonder if anyone can suggest what further I can do to get an iPad 2 16MB WiFI model out of recovery mode.  The machine was previously working normally but after a charge would not turn on.  It connected to iTunes on a Windows system when started using the home button press before USB plug method.  iTunes reported the iPad in restore mode even though the diagnostic tools menu in iTunes said that the ipad was not connected.  The Windows system device manager showed that the Apple USB driver was loaded but did not show the iPad as a device. However, running restore from iTunes seemed to work correctly with the progress bar showing on the iPad and the information bar on iTunes showing installation of software and firmware.  iTunes then said that the iPad would restart - but it did not.  It just stayed in restore mode.  A new USB cable made no difference and the same thing happens when I repeat the attempted restore on another Windows system.  I have done the attempted restore multiple times as has been suggested is needed.  I also let the battery run flat before doing restore attempts. Both Windows system were cleaned of everything non essential and the iTunes is up to date.  Doing the restore from DFU mode gives the same result. I have occasionally had the error code oxe8000084 reported by iTunes.  Am I dealing with a hardware fault?

Answer 1

This is the error report from iTunes which despite saying that device connectivity fails - seems to be able to see what is on the iPad.:
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Acer Aspire 5732Z
iTunes 11.1.0.126
QuickTime 7.7.4
FairPlay 2.5.16
Apple Application Support 2.3.6
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.0.0.117
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
  iTunes Serial Number 00E0BDA80A765FC0
Current user is not an administrator.
The current local date and time is 2013-10-06 17:13:18.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
(Standard display types), Standard VGA Graphics Adapter
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
    **** External Plug-ins Information ****
  No external plug-ins installed.
  **** Network Connectivity Tests ****
  Network Adapter Information
  Adapter Name:          {EA4D900B-F6D1-4672-854A-C64A3F3650C1}
Description:          Broadcom 802.11n Network Adapter
IP Address:          10.0.0.5
Subnet Mask:          255.255.255.0
Default Gateway:          10.0.0.138
DHCP Enabled:          Yes
DHCP Server:          10.0.0.138
Lease Obtained:          Sun Oct 06 18:01:20 2013
Lease Expires:          Sun Oct 06 19:01:20 2013
DNS Servers:          10.0.0.138
Adapter Name:          {FE6F70C0-1133-45C5-B4EF-D9BF04CE4923}
Description:          Atheros AR8132 PCI-E Fast Ethernet Controller (NDIS 6.20)
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Thu Jan 01 02:00:00 1970
Lease Expires:          Thu Jan 01 02:00:00 1970
DNS Servers:
Active Connection:          LAN Connection
Connected:          Yes
Online:                    Yes
Using Modem:          No
Using LAN:          Yes
Using Proxy:          No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2013-10-03 18:21:08.
   **** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.3.0),
  D: Slimtype DVD A  DS8A4SH, Rev CA11
Drive is empty.
     **** Device Connectivity Tests ****
iPodService 11.1.0.126 (x64) is currently running.
iTunesHelper 11.1.0.126 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) ICH9 Family USB Universal Host Controller - 2934.  Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2935.  Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2936.  Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2937.  Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2939.  Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A.  Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C.  Device is working properly.
Standard Enhanced PCI to USB Host Controller
Standard Enhanced PCI to USB Host Controller
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPad 2 running firmware version 7.0.2
Serial Number:          DN6G8MG7DKPH
**** Device Sync Tests ****
No iPod, iPhone or iPad found.