IPad 2 to Apple TV: Cannot Play Movie - The Connected Device is not authorized to play protected movies.

I am getting the 'Connected Device is not authorized to play protected movies' message.
Here is my setup:
From the iPad 2 I used iTunes to Rent a movie - Safe House in SD.
I then used Airplay Mirroring to send the movie to my Apple TV.
The Apple TV is connected to a Vizio V0370M HDTV.
According to Vizio all of the HDMI ports have HDCP.
When the movie starts I get this error message on the iPad.
I have used this approach in the past with success.
I rented a couple of episodes of HBO's True Blood and they played just fine on the Vizio through Apple TV.
I believe some were in HD and some SD.
Using the iPad with Airplay Mirroring is a very nice way to send content to the HDTV.
I was hoping I'd be able to do this for anything that is on the iPad.
Is there something wrong with my configuration? Or what I'm trying to do?
Thanks for any help or advice!

I had exact same problem and I have found a way to get round out!!!! Easy!
So the reason it doesn't allow it to play is for security to stop piracy etc.
Plug in the cable and VGA and aux cable and get everything set up so you are looking at the home screen.
1) select Videos
2) selected the film you want to watch
3) click the little play button
4) it will then come up with the message saying it can't play protected films blah blah blah
5) WITHOUT clicking ok double tap the home button to bring up the multitasking bar and swipe left to reveal the control panel
6) hold fast forward for a second or two and the movie with continue to play!
Stay in the multi tasking bar with the control panel, The message will stay there but don't worry. Kick back and enjoy your iPad movie on the big screen:)
I'm sure your saying thanks:) it was my pleasure realising I've outsmarted apples little security protection thing lol

Similar Messages

  • HT204291 All of sudden apple tv will not play my tv shows/movies on itunes.  It says "The connected display is not authorized to play protected movies."...

    All of sudden apple tv will not play my tv shows/movies on itunes.  It says "The connected display is not authorized to play protected movies.
    Can anyone help  I have just bought alot of movies and tv shows and want to watch them with my family not just on my ipad!!!
    Not sure why this has just started happening.  have been using apple tv with my ipad for months and now it comes up with this error... 
    THanks

    Firstly restart the AppleTV, secondly check the HDMI lead and if possible swap for another or another HDMI input - sounds as though AppleTV thinks the TV is not HDCP capable.
    AC

  • I have new IPad ...can't watch rented downloaded movie on my tv..error message is " The connected display is not authorized to play protected movies"... What is up with that???

    I have new IPad ...can't watch rented downloaded movie on my tv..error message is " The connected display is not authorized to play protected movies"... What is up with that???

    I had exact same problem and I have found a way to get round out!!!! Easy!
    So the reason it doesn't allow it to play is for security to stop piracy etc.
    Plug in the cable and VGA and aux cable and get everything set up so you are looking at the home screen.
    1) select Videos
    2) selected the film you want to watch
    3) click the little play button
    4) it will then come up with the message saying it can't play protected films blah blah blah
    5) WITHOUT clicking ok double tap the home button to bring up the multitasking bar and swipe left to reveal the control panel
    6) hold fast forward for a second or two and the movie with continue to play!
    Stay in the multi tasking bar with the control panel, The message will stay there but don't worry. Kick back and enjoy your iPad movie on the big screen:)
    I'm sure your saying thanks:) it was my pleasure realising I've outsmarted apples little security protection thing lol

  • "Cannot play video - The Connected display is not supported" error message using Netflix 5.0.2 on my iPad

    I'm running iOS 7.0.3 on my iPhone 4S and iPad (3rd gen) and have just upgraded to the current version of the Neflix app available in the Canadian App Store (5.0.2).
    Although all other apps I've tried (e.g. Podcast, VLC) are able to properly output video & audio directly to my TV using the HDMI adapter (i.e. NOT via an Apple TV), the Netflix app pops up the error message "Cannot play video - The connected display is not supported".  If I start a video and then plug the HDMI cable in, it will play for a few seconds and then halt with the same error message.
    Netflix & Apple were supposed to have been working together to fix the previous issue with this scenario which was causing audio to be output but no video.  The current Netflix app update was released yesterday and seems to have taken a step backward.
    When I contacted Netflix support, they indicated that they have done whatever can be done from their side and this is now Apple's issue.
    Any ideas?
    Thanks!
    Kiron

    Hello all,
    I have an iPad 2 16GB with iOS 7.0.3 and Netflix version 5.0.2. I cannot watch netflix on an External LCD monitor that I have through VGA out. I use bluetooth speakers, so the AirPlay is going to that for Audio. Before this update, this combo worked without an issue.
    So as of Friday Nov. 8/2013, I contacted Netflix support, and they said they fixed the problem on their end, and the fix is on the Apple side of things, and to contact Apple support.
    So, I contacted Apple support, and the first person I spoke to said I would have to agree to pay a $35 fee for 30 days of support to this problem since my unit is out of warranty. I said this isn't a hardware issue, it's a software issue, and I'm not willing to pay to fix a problem you created. So I got a Senior Level advisor on the line, and she was helpful, and she's looking into the issue for me and said she'll contact me sometime on Tuesday or Wednesday (Nov. 12 or 13) to let me know of the issue.
    Here's the thing: this is a combination of Netflix and iOS not working correctly with any of the Apple Authorized Dongles. This is truly a code error that some hot shot programmer had major oversight on, and their management didn't catch it either. There was no reason for Netflix to rush to get this Netflix update going until Apple sorted out the bugs in iOS 7.
    Anyway, if I hear anything from Donna (the advisor), I'll post it and let you guys know. In the mean time, good luck!

  • I purchased a song through iTunes on my MacBook which I have owned for years using the same Apple ID and all of the sudden I am not authorized to listen to this song only? Why? How do I fix it cause it's making me very mad...

    Just purchased a song through iTunes on my MacBook which I have owned for years using the same Apple ID and all of the sudden I am not authorized to listen to this song only? Why? How do I fix it cause it's making me very mad...

    Hi E_WM7,
    Welcome to Apple Support Communities!
    Take a look at the article linked below, it provides suggestions that may be able to resolve the authorization issue.
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/ts1389
    -Jason

  • "The connected device is not supported." Is there a workaround?

    I am trying to connect an old Lumix point-and-shoot to my iPhone to grab some photos. I get an error message saying that the device is not supported. Ok, I get that, it's an ooooold camera. So then I removed the micro card and stuck it in my micromate adapter that I plugged into my usb-lightening adapter that plugs into my iPhone...and nothing. How do I transfer what is on the card to my phone?

    The error message for the card adapter says that the "connected device requires too much power."

  • HT1551 why  does my Apple TV say that some movies purchased through iTunes are not authorized to play on the Apple TV (1st gen)

    Why will my Apple TV (1st gen) not allow me to play some movies even though they were purchased in the iTunes store?  I have sync'd the movies to my Apple TV and there is plenty of room on the drive.  I get the error message that says this movie is not authoriezed for play on the Apple TV.  Thanks.  Ron

    Have you purchased anything on the Apple TV recently, next time you make a purchase, try making it on the Apple TV.

  • My iPad camera connection kit says "Cannot Use Device. The connected device is not supported."

    This error displays on every single SD card I connect and none of them work. This has worked fine for months now, but until a few days ago, it has stopped working. I believe it could have been a recent update but I am not sure. I need to import images from my camera but I do not have the USB Camera Connector.

    Welcome to the Apple Community.
    I'd check your HDMI cable is seated correctly at each end to begin with, pull it out and put it in again, if that doesn't help...
    Please tell us how are you trying to play video from the iPad, is it via AirPlay or are you using the iPad to control the Apple TV and at what point is the message displayed.

  • TS1389 I have one song in my library that will not play because it says it is not authorized to play on my computer.  I have already authorized the computer and I'm at a loss on what to do?

    Why won't iTunes play one song in my library after I have already authorized my new computer to play all music?  I keep getting the same message about authorizing the song over and over.  What can I do to fix this?

    You can try re-downloading the song, that's what I ended up doing and now the song I was having issues with is playing.

  • I have music in my itunes library that when I try to transfer them to my ipod, a get the message "You are not authorized to play it on this computer"

    How can I identify these songs in my library and either delete or authorize them?

    Have you seen this article related to your issue?
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    B-rock

  • Not authorized to play protected movies

    So I have a APPLE 30" CINEMA display and a late 2008 MacBook Pro. NO third party equipment. I download a HD movie from APPLE iTunes. I get this message:
    "This movie cannot be played because a display that is not authorized to play protected movies is connected."
    Apple, you are pathetic and your HD content is BS.

    It may not be of much help or consolation but you can read about the HDCP issue at this link: iLounge - iTunes Store HD Movies Don’t Play on My Monitor: Solutions
    Quote "If you’re using a relatively new Mac, specifically one with a Mini DisplayPort connector, and trying to play iTunes Store HD movies through any external monitor other than Apple’s recently-released 24" LED Cinema Display, you’re most likely out of luck. Click on the video and iTunes will give you an error message: “This movie cannot be played because a display that is not authorized to play protected movies is connected. Try disconnecting any displays that are not HDCP authorized.”........
    The reasons for this error message are simple: Apple has started to support HDCP, “high-bandwidth digital content protection,” an Intel-developed way to stop high-definition videos from being played on older, less secure receiving devices."

  • Blackberry desktop software cannot communicat​e with the connected device for the playbook

    Hey whats up..... I'm new to the playbook and I'm having serious problems trying to connect my playbook with the blackberry desktop software. when i tried connecting it, a small windows popped up, saying "blackberry desktop software cannot communicate with the connected device.............. and if error to update". So i did. I'd already backed up the playbook the day before so it was ok when the small windows said, "all data would be remove and playbook would return to factory settings". I did all the procedures and the  blackberry desktop software still wont connect to the playbook. I tried uninstalling the  blackberry desktop software  and re-installing it, but the same thing keep on showing up. So i cant access my playbook.
    Can someone plz help me????????
    PS... My Playbook is on OS 2.1.0.1088 and is 16GB
    I tried the updating method 5 times now and uninstalling and reinstalling the  blackberry desktop software 7 twice. I dont know what else to do, and also Is there another way i cant access the playbook? 
    Solved!
    Go to Solution.

    Try this:
    http://btsc.webapps.blackberry.com/btsc/viewdocume​nt.do?externalId=KB26904&sliceId=2&cmd=displayKC&d​...
    Please click the Thumbs Up icon if this comment has helped you!
    If your issue is resolved, please click the solution button on the resolution!
    Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!

  • I updated my ipad2 to ios7 and now it won't allow me to download photos from my iphone..it says connected device is not supported (on the iphone)

    I updated my ipad 2 and my iphones to ios7...now when I plug the adapted in to download my images from the iphone to the ipad..I get a message saying that the connected device is not supported...It worked before ios 7  what do I do?

    Same problem here. I am trying to load photos from my iPhone 5 to my iPad 3. The iPad asks me to trust the iPhone, and the iPhone says "iPad: device not supported". I am using the camera connection kit w/ USB connector and my iPhone lightning adaptor. This worked before iOS 7.

  • TS5148 When I try to play a movie on Netflix from my IPad, I get a pop up saying: Cannot play video. "The connected display is not supported".

    When I try to play a movie on Netflix from my IPad, I get a pop up saying: Cannot play video. "The connected display is not supported".  I have updated my Apple TV, tried restarting it, and have tried using my IPod Touch all without any luck. This display has worked in the past. This just happen a couple days ago.
    Any ideas out there?

    I have been successfully using my Apple TV with my iPad2 to access Netflix through airplay (mirroring) and suddenly it won't work.  It says "the connected display is not supported"  What's up?
    Also when I try to stream Netflix through my Apple TV menu on my television it says "An error occurred loading this content.  Try again later.  But trying again later doesn't work any better.
    Now the only way I can watch Netflix is using my small iPad screen.  It appears the problem is with streaming Netflix through my Apple TV

  • TS2845 Receiving Your Apple TV is not authorized to play this content when trying to Air PLay from IPAD 2 to the apple TV.  This only applied to renting a movie.

    Receiving Your Apple TV is not authorized to play this content when trying to Air PLay from IPAD 2 to the apple TV.  This only applied to renting a movie.

    I get the same error on some video content (specifically from the iTunes Library on my Mac). Netflix is fine. Movie previews are fine. I didn't rent/buy anything since this issue came up. I reset the AppleTV (20 minutes of re-entering everything). I am going to try another HDMI cable but the error does not say HDCP as shown in other google searches regarding this issue (   http://www.tuaw.com/2010/10/05/hdcp-may-spoil-your-apple-tv-fun/   ).
    Was able to play movies rented from the Mac a few weeks ago
    Have not tried to re-authorize
    AppleTV does not show under devices in iTunes - but I don't ever remember seeing it before
    AirPlay'd movie from iPad1 - sound came thru no video (luckily I had a iPad to HDMI cable that was in my work case that worked otherwise movie night with the family would have been tragic)
    I'm interested to learn how to fix this without having to waste 30 minutes fooling with three devices, four different wire configs, and a few swear words all while people sit on the couch and laugh at my earlier pronouncements of Apple being the best.

Maybe you are looking for